Author Topic: Recipe Book Tweaking and Reviews!  (Read 112558 times)

Offline baf65

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Re: Recipe Book Tweaking and Reviews!
« Reply #120 on: June 11, 2009, 07:24:46 am »
Im not wanting to start bashing TM here in Aus, I do work for them after all!!!  But I do have to say if you arent happy with any of the recipes in the everyday book dont just say it here in the forum or to your consultant, go straight to Grace.  I do sort of get the'general impression when Ive attended HQ meetings that they think only  'some' of the recipes in the book dont work, and the new edition of the book has been amended for those recipes they thought needed changing - eg reducing the salt in the concentrate, changing the amount of rice in the risotto.
Everyone in here is a fan of the machine but not so much a fan of the book that comes with the machine, which is used as one of the USP of the machine, part of the $1939 cost, so you have to let them know that more improvements are needed in the book.  This forum is great for sharing new recipes but it is never going to be sold as 'coming with your machine'. 
Even if you let your consultant know chances are it will just be ignored by the highers that be
Thats just my opinion!

Offline I Love Bimby!

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Re: Recipe Book Tweaking and Reviews!
« Reply #121 on: June 11, 2009, 08:22:58 am »
Overall I think Grace has done a fantastic job getting Thermomix into Australia and progressing the business this far. As with all business, it needs to grow itself in new ways as does the size of the company (ie. number of sales).  If our needs (as a customer) are not being met whether it be insufficently tested recipes, recipes that aren't inspiring enough to foodies, would like a more regular newslettter etc. Then perhaps we need to take it back directly to TMX HQ.  Passing it back to the conultant who takes it back to the Group Leader, then the Branch Manager before it get's to HQ could be a bit like chinese whispers if it gets that far. 

And if your not getting the service you would like from your consultant, ring them and let them know what you need of them. And there is noting stopping you from gong to another consultant.  :)
For a healthier lifestyle.
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Offline Thermomixer

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Re: Recipe Book Tweaking and Reviews!
« Reply #122 on: June 11, 2009, 08:26:48 am »
Hi Ann and Joelene - thanks - I have sent recipes and comments to HQ before Tenina was there and never received acknowledgment !!  

It has changed for the better, but I am not sure what has changed in the new Everyday cookbook, (has the rosti recipe changed ?), but would be reluctant to send in suggestions to anyone other then Tenina.  Poor Tenina.

I don't have Grace's email address and don't think that she should have to deal with the minutia - she has lots of other staff there.

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Offline brazen20au

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Re: Recipe Book Tweaking and Reviews!
« Reply #123 on: June 11, 2009, 08:33:29 am »
if it's anything like tupperware then telling the consultant will achieve nothing as the poor consultant has no influence or power, unless they are someone like josie ;)
Karen in Canberra :)
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Offline I Love Bimby!

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Re: Recipe Book Tweaking and Reviews!
« Reply #124 on: June 11, 2009, 09:15:51 am »
Hey Thermomixer - yep, and that's included in what I mean by the company needing to grow and develop!  ;)

Personally I can see several of areas that need bringing up to date which would help customers and consultants alike.

We get encouraged to work to set formulas rather than branching out and offering something different to customers.  It seems to be set up mainly for new customers and not the on-going development for current customers.  To those consultants out there that are offering something a bit different with their cooking classes - well done! ;)
For a healthier lifestyle.
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Offline Amanda

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Re: Recipe Book Tweaking and Reviews!
« Reply #125 on: June 11, 2009, 10:01:07 am »
Overall I think Grace has done a fantastic job getting Thermomix into Australia and progressing the business this far. As with all business, it needs to grow itself in new ways as does the size of the company (ie. number of sales).  If our needs (as a customer) are not being met whether it be insufficently tested recipes, recipes that aren't inspiring enough to foodies, would like a more regular newslettter etc. Then perhaps we need to take it back directly to TMX HQ.  Passing it back to the conultant who takes it back to the Group Leader, then the Branch Manager before it get's to HQ could be a bit like chinese whispers if it gets that far. 

And if your not getting the service you would like from your consultant, ring them and let them know what you need of them. And there is noting stopping you from gong to another consultant.  :)


I had a meeting with Grace about 12 months ago, here in Adelaide,  re the Everyday Cookbook where I listed a great many of its failings - not just a few of the recipes - and gave some suggestions of where it could be bettered and made to look less like it has been cobbled together by the Women's Institute.  My belief is that the book needs to be rewritten and republished, but that didin't seem to be on HQ's agenda any time soon.  When I pointed out that the recipes had clearly not been tested she said they had - by the people who sent them in!!
 
Grace has definitley done us all a favour bringing the product to Australia and she is growing the business with loads of solid hard work, but I would love to see someone with a proper 'foodie' background (as opposed to sales) with more of a profile in the company.
Freelance food/travel writer. Lives in the Adelaide hills and writes a food blog - http://www.lambsearsandhoney.com

Offline cookie1

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Re: Recipe Book Tweaking and Reviews!
« Reply #126 on: June 11, 2009, 10:01:27 am »
.  At the risk of making a sweeping statement I don't know that the Western Australians are as pedantic about their food as those of us in the southern & eastern states are (something a little bird told me!) so, it could just be that we are fussier & really putting the TM through it's paces. 

 :'( :'( :'( :'( :'( :'( :'( :'( :'( :'( :'( :'( :'( :'( :'( :'( :'( :'(
My feelings are all hurt!!!!!!!!!!!!!!
« Last Edit: June 11, 2009, 10:33:28 am by Thermomixer »
May all dairy items in your fridge be of questionable vintage.

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Offline Thermomixer

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Re: Recipe Book Tweaking and Reviews!
« Reply #127 on: June 11, 2009, 10:42:49 am »
She meant everyone in WA except you cookie1 (and the other Sandgroppers who have joined this forum !) 

JaneZee is really a very lovely, kind-hearted person who I have known for 10+ years through vet stuff - she would not mean to hurt you.

( need to find out who the little bird was .. )
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Offline JaneeZee

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Re: Recipe Book Tweaking and Reviews!
« Reply #128 on: June 11, 2009, 10:54:36 am »
She meant everyone in WA except you cookie1 (and the other Sandgroppers who have joined this forum !) 

JaneZee is really a very lovely, kind-hearted person who I have known for 10+ years through vet stuff - she would not mean to hurt you.

( need to find out who the little bird was .. )

He is so right........about not wanting to hurt you cookie1 - no slurs intended :-[

He's wrong too...........as evidenced by the bags under our eyes & the expanded waistlines I have known you more than 20 years JB......scary huh??

Ornithology is not my strong suit so I couldn't possibly identify the little bird...... :-X

baf65, I-L-B & Amanda are all on the money............plus I note our newest member is actually a GL!!

Hope I have soothed the ruffled feathers - I am not reknowned for "playing nice"!!

Offline Thermomixer

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Re: Recipe Book Tweaking and Reviews!
« Reply #129 on: June 11, 2009, 11:12:01 am »

 person who I have known for 10+ years


I didn't think women went past 29 years of age - so I didn't want to blow your cover !!  ;D ;D
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Offline cookie1

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Re: Recipe Book Tweaking and Reviews!
« Reply #130 on: June 11, 2009, 02:03:57 pm »
 All is forgiven, that little bird obviously doesn't like WA.
May all dairy items in your fridge be of questionable vintage.

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Offline Thermomixer

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Re: Recipe Book Tweaking and Reviews!
« Reply #131 on: June 12, 2009, 01:01:33 am »
All is forgiven, that little bird obviously doesn't like WA.

Who does ? It is the best place in the world (next to Melbourne)!  :-* :-* :-*
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Offline Thermomixer

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Re: Recipe Book Tweaking and Reviews!
« Reply #132 on: June 12, 2009, 01:33:55 am »
I would very happily live in any part of the South-West corner of WA - especially the coast near Margaret River - but just have to stir up those Sandgroppers.  ;)  (and they denied Geelong premierships back in the 90's !!!!!  :'( :'( :'( :'( :'( :'( :'( )
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Offline JaneeZee

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Re: Recipe Book Tweaking and Reviews!
« Reply #133 on: June 12, 2009, 01:59:35 am »
I have only spent a week in WA but thought it was wonderful - including the food. ;D

Similarly JD, the time I have spent in SA was fantastic too.  I wasn't born here - I hail from close to where Caroline W is - & I am most appreciative of being able to live in this wonderful country.  Just wish we had a few more "real" mountains for skiing & the like. ;) Raclette after a long days skiing & hot chocolate on the slopes (lived in French Alps too!) aaahhhhh!

Now awaiting mean Pom retorts  :-))

Offline cookie1

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Re: Recipe Book Tweaking and Reviews!
« Reply #134 on: June 12, 2009, 03:26:19 am »
I have to agree Aust has so many wonderful places and it is rather true that Sandgropers carry on about anyone over the border. I guess all states in various parts have different types of people, but then that makes us Australia.


Several years ago Thermomixer, (92 or 94) just after we'd "done" Geelong in a Grand final we were in Highton preparing for a visit to my Uncle and in one of the shops there (it may have been one called Geelong Sweat shirts) we were ordered out as DD was wearing West Coast colours. (to stir her great Uncle). We didn't know if we should leave or stay it was a sticky situation. Fortunately we stayed and spent a lot of money buying tops and trakky pants etc that when we came home we couldn't wear as they were so lovely and thick and warm; were too hot for our winters.
Geelong got their revenge on us.
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