Latest info on my TMX 7.
Today I was sent a message from service department, actually 3 messages. Saying in this order and all relating to today. Received machine, working on machine and posting it back.
I immediately rang service department and asked what they had found and what they had done about it.
They filled the bowl with water and switched it on. It worked. Of course it worked. The problem is intermittent.
I spoke at length with a service person. He was going to try and stop it being sent. We will see.
I spoke with my son and asked if an intermittent problem can be picked up through diagnostic testing. He said difficult. Said if they send it back and it continues to play up, to take a video.
If it continues to play up I’m contacting HO in Germany and threatening Consumer Affairs as the machine is not suitable for selling .
Very frustrated.