Internet provider?

[dede]

Hi everyone, again I have ran out of GB for the month. Everything is slow and painful and I can't stand it.
Anyway at the moment I'm with Telstra and have a 25GB plan and in the last 6 months we have ran out every month except for February.
I'm looking at upping my GB and wondering what providers people recommend (for Tassie)  I'm unsure who is available here as I have always been with Telstra. I'm looking on the Internet (although it's very slow at the moment) but would like first hand recommendation by people I trust (you guys)
Thanks in advance

[faffa_70]

We are with Westnet and totally love them. Have been with many providers over the years and have to say they have been the best so far (have been with them now for about 5 years). If we have a problem and ring up you get to speak to someone in less than 5 minutes ... another provider I was with used to take about 90 minutes to get a CSO 

We have a huge amount of GB's per month (200gb off peak and 200gb peak) as we have 3 teens that game online, DH downloads a fair bit for uni and we also download movies etc ... yet we can still run out lol 

Like phone providers everyone will have a recommendation for one company and someone else will have a horror story about them. I refuse to use Telstra as I abhor their customer service from years ago ... and DS is having problems now after working away and I made payments on his account ... they have lost them and say they weren't made ... yet they are on my credit card ... go figure!!

[dede]

Yes I have heard a lot of bad stories from certain providers. I just need to be confident to make a change. A bit of mucking about to start with but hopefully for the better. I just think we are paying too much for what we get when there are cheaper ones out there. But I'm wanting to read all the fine print first as I would hate to get caught out with a huge bill coming in

[Bonsai]

We use iinet and are very happy with the plans and cost. They own westnet so similar service.

[Cuilidh]

Try checking out TPG as well.  We were with them for years and had no complaints.

[JulieO]

We have ADSL2 with Internode.  On a 150gb plan for about $59.95/month, great speeds and we never run out (just the 2 of us). 

[dede]

I been looking about at different plans. The one that Telstra has on offer is $130 for 500GB, includes all call to local, national and Telstra mobiles, message bank, line rental etc.
I'm looking at a bundle package that includes pretty much everything (except our mobile plans)
There are a few other bundle packages through other provides but don't cover everything mentioned above but are less cost.
I just have to work out what our total bill would cost if we had to pay for some of the calls (like calls to mobiles)
Oh it's all too confusing

[mcmich]

It is just so confusing. Hard to compare apples with apples.

[DizzyGirl]

I know how you feel Mandi.
We are with activ8 and have a satellite dish. Not many providers in our area and it costs a fortune. $50 for 1GB (noon to midnight) and 4GB (midnight to noon).

Anxiously waiting for NBN to come our way.

Good luck with your research.
DG 

[obbie]

NBN will never come to us,
We have wireless at home, we can't even get ADSL.


We have a sat dish too, but not working now.

Robyn

[Cuilidh]

You poor souls - we don't realise how lucky we are in the city with all the facilities we have here.  Hope you both get NBN before too long

[desi]

Hi Mandi,
Have you tried netspace? We have been with them for a  long time and seem to be reasonable if ever there is a problem.
Perhaps you can talk to them about your own needs. Good luck with it.

[dede]

Well after some research into what would suit us best I have decided to upgrade to the 500GB bundle. It will only cost us around $10 extra a month to have 475GB more than we have now. Everything else I looked at didn't provide everything I was after and would probably either work out the same cost or more.
So the deal is done, just got to wait till Wednesday for it to all happen.

Thanks everyone for your help

[obbie]

Great news Mandi.

We live 12 klms from Town, so too far for anything.
The joys of living in Paradise.

[judydawn]

Is that 500 GB for a year Mandi Who did you end up choosing?