How long have you had your TMX/TC?

[Chelsea (Thermie Groupie)]

I'm coming up 3 years in April. Am still madly in love with my machine and use it everyday for almost everything. 

[thermoheaven]

i bought my TM 2 1/2 years ago and i wish i had one earlier than that. love it.  a friend bought a TC before christmas thinking that it would be the same, but is having trouble with it now. she has trouble kneading bread, and having to reset the settings each time she want to check it is driving her nuts. the butterfly broke (?); does this sound right?
who has both and can give an objective opinion?

[greenie]

Had my TMX 4 years. 

It has had a new motor and new scales, recently... the cost of repair was $380 which I was happy with. 

The fault was mine - I dropped it on something not long after I got it and the rim dented.  This meant it leaked.  I did not realise that was a problem for the machine until it recently stopped.  The liquid had been running down the back, under the machine, up the vents and into the motor, as well as up through the holes in the feet to the scales.  The repairer fixed the rim, so now there are no leaks and it runs like new! 

[CreamPuff63]

The repairer fixed the rim, so now there are no leaks and it runs like new! 

Was the repairer someone from Vorwerk?

[judydawn]

I'm surprised it lasted that long before you had problems greenie. Well worth the cost to get it back to normal.

[thermoheaven]

my consultant said that usually if anything goes wrong, it's due to user error; good to know, isn't it?

[cookie1]

DD dented my first bowl (purely an accident). Can you get it fixed greenie? I just bought a new bowl and use that one only occasionally.

[Meagan]

DD dented my first bowl (purely an accident). Can you get it fixed greenie? I just bought a new bowl and use that one only occasionally.

It depends how badly it is dented Cookie. I have had customers in the past who are handy use a soft cloth and pliers to gently bend the dent back into place. Sometimes though it can make the problem worse. It is up to each person to decide what to do keeping in mind that bowls being dropped are not covered by the warranty and neither is home handy person repair

HO don't repair dented bowls as far as I understand.

[greenie]

Yes, repaired at TM head office here in Perth  I thought it was pretty reasonable and yes, lasted ages considering.

When it first happened, I took it in and they gave me a new seal but said they couldn't do anything about the dent.  However, Stuart? managed to fix the dent this time as well as giving me a new seal.  

It's so nice to have the head office of something in Perth!  Makes a nice change  I feel for anyone who has to send theirs away and wait for it to be returned - even a day without my TMX seems like a lifetime!

[Meagan]

Well there you go! He is so lovely