Been fighting with Telstra - out of the blue we have a letter saying "we are discontinuing your Bundle" please ring us to talk of options, I ring and they offer me a higher priced bundle with less data and a requirement to sign up for 2 years when I am currently not in contract. I complained and got 3 different answers, I have now logged a complaint with TIO, i am so over them!!! looks like I am going to switch providers but it is all so inconvenient and tiring and time consuming!!!!! I have looked at the Kribbit since hearing about it on here, to be honest I was surprised a the price tag (dont think Im allowed to puit in here) , is it really worth it???
Stand still for 5 minutes Gretchen and give the poor chap a chance.