Author Topic: Can you buy a Lid seal ?  (Read 2223 times)

Offline Deeau

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Can you buy a Lid seal ?
« on: December 17, 2014, 10:45:43 pm »
I have a TM31 that's almost 5 years old and I have two bowls, I need a new set of blades for one bowl but I really desperately need new lid seals, I have been watching the web site for about 6 weeks now and they are not listed, I rang about four weeks ago and was told that due to the seal problem there were none available and they would be on the site when they do get them. Nothing has turned up in the TM shop. One of my seals is so bad that I almost end up with more liquid on the bench than in the bowl, annoying and potentially dangerous. Anyone know whats happening about seals?
Deeau
PS my are just worn out not the "faulty" ones

Offline KarenH

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Re: Can you buy a Lid seal ?
« Reply #1 on: December 17, 2014, 11:27:37 pm »
I needed a new seal for my TM31 too, and couldn't find them on the website.  I rang this number:  1800 004 838 and ordered one over the phone and had it posted yesterday.  I think it was $15 for the seal and $7 postage, so you might want to get a couple while you are there!
Karen in Adelaide

Online judydawn

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Re: Can you buy a Lid seal ?
« Reply #2 on: December 18, 2014, 12:32:19 am »
Or order through your consultant and postage should be free  ;D
Judy from North Haven, South Australia

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Offline KarenH

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Re: Can you buy a Lid seal ?
« Reply #3 on: December 18, 2014, 12:47:03 am »
I don't have a consultant anymore Judy  :-[  I'm an orphan.
Karen in Adelaide

Online judydawn

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Re: Can you buy a Lid seal ?
« Reply #4 on: December 18, 2014, 01:47:53 am »
I don't think you are alone there Karen unfortunately.
Judy from North Haven, South Australia

Make the most of every day, you never know what is around the corner.

Offline cookie1

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Re: Can you buy a Lid seal ?
« Reply #5 on: December 18, 2014, 04:40:24 am »
I was an orphan within about a week of buying my thermomix , but then I was adopted by Kathryn and then by Meagan. I'm a lucky non orphan.  ;D
May all dairy items in your fridge be of questionable vintage.

https://www.facebook.com/The-Retired-Thermomixer-834601623316983/

Offline charlsw

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Re: Can you buy a Lid seal ?
« Reply #6 on: December 22, 2014, 01:30:21 pm »
Hy ladies, i know it might mbe a bit painful, but if you jump over on the Thermomix webste and fill out the contact details form they will get a consultant, local to you, to give you a call.  Thats how it worked for me!  ;)  Orphan no longer.