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Messages - turando

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News about Thermomix / Re: TM5
« on: November 04, 2014, 12:16:55 pm »
Amanda - were you told that AMEX will be sending you a bill of $50? The consultant should have explained that there is a $50 charge that is added to your total if you use AMEX. AMEX generally has higher fees for companies and that's why a lot of places don't accept it or put a fee if you want to use it. It's something you agree to when you sign the order form.

The thermomix is trackable through Australia Post but even with trackable items if they are missing in between it's a matter of figuring out where they are and that requires Australia Post to investigate. I've done a lot of online selling over the years and it can be a huge headache dealing with them too.

Questions? Technical Issues? The Survival Guide / Board under TM
« on: October 20, 2014, 12:29:26 pm »

I've seen some talk about placing a board under the TM or something similar. Is there any particular reason for that? Is there anything that is recommended? Thanks!

News about Thermomix / Re: TM5
« on: October 18, 2014, 04:01:13 am »
Essie: At least with the bowls, they didn't charge people 6 months ago thankfully. They are only charging them now upon getting them delivered. I have a couple of customers with some on the way.

Enjoy Fenix! :)

News about Thermomix / Re: TM5
« on: October 07, 2014, 02:53:43 pm »
Consultants get paid at the start of each month for the previous month so he will get paid his commission :) If you did 3 part payment then he gets paid over 2 payments from memory instead of one whole payment (one half at the first and 2nd half on your last payment).

News about Thermomix / Re: TM5
« on: October 07, 2014, 02:43:20 am »
I love the 98. I use it regularly to stop stuff spluttering everywhere.

News about Thermomix / Re: TM5
« on: October 07, 2014, 02:41:15 am »
The order numbers are not according to order. Consultants get manual order forms which you would have noticed with numbers on them and when we enter them into the system we input the same number as the paper form and that is your order #. The only way it works in order is through date of payment processed is the most important thing. So someone might have order numbers starting with 6XXX and others with 7XXX etc.

News about Thermomix / Re: TM5
« on: October 06, 2014, 10:19:45 am »
Thanks :) yes it does. Looks like it will affect them so better let them know.

News about Thermomix / Re: TM5
« on: October 06, 2014, 09:45:30 am »
bluebear: What date did you order/payment processed? Trying to work out if some of my orders are affected.

News about Thermomix / Re: TM5
« on: October 06, 2014, 07:51:52 am »
Jamberie: All consultants got a bag with theirs as part of our pack of stuff needed.

News about Thermomix / Re: TM5
« on: October 06, 2014, 07:04:14 am »
Jamberie: We were told it didn't and that's why we were given a new bag with the TM5. I can check later tonight. The TM5 is a bit higher than the TM31 so that's probably why.

My 11th of Sept order has been sent out today.

News about Thermomix / Re: TM5
« on: October 04, 2014, 11:06:20 am »
For those wondering I'm still waiting for an order for a customer from the 11th of Sept (no finance paid up front in full etc). I really hope that is not going to be a 6-8 week wait but will find out next week when the 20 days is up.

News about Thermomix / Re: TM5
« on: October 03, 2014, 12:00:54 pm »
Price rise is $100. Will be on the website on Tuesday apparently.

And now the wait is 6-8 weeks for a TM5. Too many orders around the world and can't keep up with production. Customers will be getting emails about it.

News about Thermomix / Re: TM5
« on: September 28, 2014, 09:27:17 am »
I got an email saying that they were getting towards the 11th of september orders being sent out now.

News about Thermomix / Re: 3 part payment extension
« on: September 28, 2014, 09:25:17 am »
Yep you just tell her that you want to hold a delivery demo :) you have a month or two to hold it in.

News about Thermomix / Re: TM5
« on: September 26, 2014, 12:07:02 pm »
Naturalmamma - you may struggle to get it by then as it would be 17 business days since your payment was done. But hopefully they start processing quicker and get them out and you get it in time for your holiday :)

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