Login
Register
Home
Help
Search
Login
Register
Thermomix Recipes
Chit Chat
Rules
Help
Forum Thermomix
Welcoming Center, Management and General Chat
Suggestions and Complaints
(Moderators:
cookie1
,
judydawn
,
Cornish Cream
)
ERROR 55
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: ERROR 55 (Read 24722 times)
Louiero
Newbie
Posts: 5
ERROR 55
«
on:
December 19, 2011, 12:49:51 pm »
I received my machine on saturday. Come monday it is showing error 55 which refers to scales. As it is the Christmas period the service guy is on holidays. She has said to keep it until he is back and then send it off for repairs. If this happened with something I bought in a retail store it would be replaced immediately. I don't want to wait two weeks for it to be repaired and I don't want to have a dodgy machine fixed. I want a new one! Having perused these forums I have read at least two other members that had the same issue just recently. Sounds like a dodgy batch to me. The consultant is lovely so I don't want to upset her but at the end of the day this is a very expensive machine to stop working on the third day.
Logged
fundj&e
Hero Member
Posts: 11255
Re: ERROR 55
«
Reply #1 on:
December 19, 2011, 01:03:55 pm »
Louiero i totally understand demand a new machine
let me say ,welcome to the forum Louiero
Logged
i don't need a recipe i'm italian
CreamPuff63
Hero Member
Posts: 7675
Re: ERROR 55
«
Reply #2 on:
December 19, 2011, 01:10:09 pm »
I think that is shocking to have an error message showing at such an early stage. In the mean time have you tried turning off at the socket and disconnecting the machine and turning back on, pulling out the cord all the way and measuring the MC to make sure it weighs 25/30g? You really need your consultant to take some action, and perhaps she has a loan machine available (ha ha) Perhaps suggest putting a stop on your credit card payment etc until the machine has been replaced???
Logged
Non Consultant from Perth, Western Australia
A balanced diet is a biscuit in each hand
fundj&e
Hero Member
Posts: 11255
Re: ERROR 55
«
Reply #3 on:
December 19, 2011, 01:13:58 pm »
good thinking CP, STOP the credit card payments
Logged
i don't need a recipe i'm italian
meganjane
Hero Member
Posts: 3723
Re: ERROR 55
«
Reply #4 on:
December 19, 2011, 03:00:42 pm »
If I was your consultant I would loan you my machine for that period. That's just not good enough, as you say, for such an expensive machine.
Logged
A great cook is one who can rustle up a fabulous family meal with some freezer burnt chops, wilted carrots, sprouting potatoes and cabbage that's gone brown on the cut edges.
The Bush Gourmand
Twitterpated
Hero Member
Posts: 619
Re: ERROR 55
«
Reply #5 on:
December 19, 2011, 09:15:46 pm »
Louiero perhaps you should ring HO yourself to see if they can help. I wouldn't be happy at all with the answer that you have.
Logged
achookwoman
Hero Member
Posts: 22009
Re: ERROR 55
«
Reply #6 on:
December 19, 2011, 11:34:16 pm »
Service people on Holidays?
? Not even Xmas yet.
Logged
Invermay / Ballarat Victoria, Australia
http://achookwoman.blogspot.com/
http://achookie.blogspot.com.au
cookie1
Global Moderator
Hero Member
Posts: 37574
Re: ERROR 55
«
Reply #7 on:
December 20, 2011, 12:23:57 am »
That is dreadful. I would ring Head office and do a little bit of yelling. I know they are closing over the break but do it today.
Logged
May all dairy items in your fridge be of questionable vintage.
https://www.facebook.com/The-Retired-Thermomixer-834601623316983/
Louiero
Newbie
Posts: 5
Re: ERROR 55
«
Reply #8 on:
December 20, 2011, 03:26:17 am »
Thanks. I'll ring my consultant who I know would want to do the best thing by me and if I don't get a good result I'll ring head office and open some whoop arse.
Logged
mcmich
Guest
Re: ERROR 55
«
Reply #9 on:
December 20, 2011, 05:13:36 am »
My consultant does have a machine she lends out to prospective clients. Your consultant should be your first point of contact.
I think you have every right to demand a new machine. It's a $2000 appliance. Perhaps we should start an on-line petition asking head office to provide loan machines for just such occasions.
Logged
cookie1
Global Moderator
Hero Member
Posts: 37574
Re: ERROR 55
«
Reply #10 on:
December 20, 2011, 06:40:49 am »
Possibly by the time they reached you yours may have been repaired. Especially if you can get it repaired locally and not have to send it 'home'.
Logged
May all dairy items in your fridge be of questionable vintage.
https://www.facebook.com/The-Retired-Thermomixer-834601623316983/
judydawn
Global Moderator
Hero Member
Posts: 40098
Re: ERROR 55
«
Reply #11 on:
December 20, 2011, 09:29:28 am »
I didn't think Error 55 was a major problem. According to the manual pge 40 you can fix it by turning the speed selection to open lid then to closed lid position. Have you tried the other options CP63 suggested Louiero?
Logged
Judy from North Haven, South Australia
Make the most of every day, you never know what is around the corner.
Louiero
Newbie
Posts: 5
Re: ERROR 55
«
Reply #12 on:
December 20, 2011, 10:33:00 pm »
Yes tried all of the suggested things in the manual. My consultant has been very helpful so I don't need to ring HO.
Logged
Print
Pages: [
1
]
Go Up
« previous
next »
Forum Thermomix
Welcoming Center, Management and General Chat
Suggestions and Complaints
(Moderators:
cookie1
,
judydawn
,
Cornish Cream
)
ERROR 55