Author Topic: Suggestions on thermomix delivery time  (Read 18681 times)

Offline nidhi

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Suggestions on thermomix delivery time
« on: May 16, 2014, 12:09:50 pm »
Hi,

I placed my thermomix order on 10th of May. After no update from my consultant I called her yesterday when she told head office has been busy and would be processing my order soon (meaning they will soon charge my cc, after charge appears there is a wait of 14 days approx). I haven't been charged as yet. It would be great if some one can tell me how long it took them to get thermomix delivered after placing order.
or should I call head office to find out if my order is placed or not by my consultant as yet?

Please help/suggest


Thanks in advance

Offline cookie1

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Re: Suggestions on thermomix delivery time
« Reply #1 on: May 16, 2014, 12:57:05 pm »
It is only a few days since you placed your order, however 14 days after you are charged seems a long wait to me. I've had my machine for several years now so I'm sure things have changed. I do know that delivery will take longer if you aren't in WA.
Hopefully someone who has bought their machine recently will be able to help you.
Personally if I was really concerned I would give HO a call.
May all dairy items in your fridge be of questionable vintage.

https://www.facebook.com/The-Retired-Thermomixer-834601623316983/

Offline nidhi

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Re:
« Reply #2 on: May 16, 2014, 01:35:49 pm »
Thanks @cookie1 for replying.
I am in Victoria.  My consultant told its a long wait cause of interest free promotion and they have got lot of orders to serve.

Offline kmw

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Re: Suggestions on thermomix delivery time
« Reply #3 on: May 16, 2014, 01:49:53 pm »
I think it was about a fortnight for my thermomix last year. I had my demo for the second bowl on 28th April & we haven't receive it. I know between interest free, second bowl offer, quirky jo cookbook & the April public holidays they are extremely busy.

Offline Itsnotartitsdinner

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Re:
« Reply #4 on: May 18, 2014, 04:59:51 am »
Hoping my second bowl comes soon!

Offline Nic-74

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Re: Suggestions on thermomix delivery time
« Reply #5 on: May 26, 2014, 09:27:35 am »
I also have been waiting now for 6 weeks since my demo, I called thermomix this afternoon and they said it was a "until stocks last promotion" and now they are out of stock and they won't be arriving until September, but they will honour all outstanding orders. I think it is rubbish....

Offline CreamPuff63

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Re: Suggestions on thermomix delivery time
« Reply #6 on: May 26, 2014, 09:29:15 am »
Not that i'm affected but I agree its a long time to wait too   :-\
Non Consultant from Perth, Western Australia

A balanced diet is a biscuit in each hand

Offline cookie1

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Re: Suggestions on thermomix delivery time
« Reply #7 on: May 26, 2014, 09:40:13 am »
Yes, it is obvious that they will sell lots more bowls when the promotion is on, so they should order more in.
May all dairy items in your fridge be of questionable vintage.

https://www.facebook.com/The-Retired-Thermomixer-834601623316983/

Offline Bootobethin

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Re: Suggestions on thermomix delivery time
« Reply #8 on: May 26, 2014, 10:16:46 am »
It doesn't give you much confidence in HO.
Have you paid for the second bowl?
I think they must have a better idea of how many they will sell as they have had this promo before.
It's ok to wait weeks during a busy time but not months.
After all you have arranged a Demo.
Bit disappointing!

Offline Itsnotartitsdinner

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Re:
« Reply #9 on: May 26, 2014, 12:01:26 pm »
I'm sorry that you have to wait. That is a very long time - 5 months.

Offline kmw

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Re: Suggestions on thermomix delivery time
« Reply #10 on: May 26, 2014, 02:36:23 pm »
I've just emailed my consultant about my second bowl seeing its been a month since my demo ... so I'll wait & see what she comes back with