Quote from: goldfish on May 18, 2013, 11:48:10 pmNot particularly impressed with Williams Sonoma at Bondi at the moment. May 8 I at last received a confirmation that my order had been received - website indicated items all ready for shipping - and not a word since - not even a response to an email I sent them several days ago . . . Good old PoK sends out their orders almost before you can turn around!! . . . well . . meanwhile. . back at the ranch . . sent a further email several days ago and still no response. Went to their Aus website and finally found a phone number (go right to the bottom of the page and click on "store locations" to find this out )Spoke to a young gentleman who took details and indicated he would call me back as it would take time to look everything up. No return phone call, but when I (much later) checked my email there was a note from the international customer service section saying they had received a request from this young man regarding the status of my order. They now, in turn, have sent a request for an update of the order's shipping status - but , they say, it may take up to a week for them to receive a response!! (My head is spinning!!!) Once they get this, they will send me an update.Don't want an update . . . just want to receive what I ordered! In my books this, as Daffy Duck (and many others!) have declared, "ain't no way to run a railroad!"Rapidly losing interest in this place -
Not particularly impressed with Williams Sonoma at Bondi at the moment. May 8 I at last received a confirmation that my order had been received - website indicated items all ready for shipping - and not a word since - not even a response to an email I sent them several days ago . . . Good old PoK sends out their orders almost before you can turn around!!