KAtie I simply sent an email to MM, who lives in Portugal, so we have a time factor involved. He gets in touch with his IT man, who hopefully fixes it as soon as he can. I have no idea what the problem was as he simply emailed and let me know it was going again.
Sometimes it takes a while but this time it was quickly sorted. Sometimes MM doesn’t see the email from us for a while either. Hope that helps.
Not sure about the maintenance KAtie, perhaps it’s done when Australia is asleep.