Forum Thermomix

News => News about Thermomix => Topic started by: cookie1 on June 12, 2014, 05:38:11 am

Title: New Model Thermomix, truth or rumour?
Post by: cookie1 on June 12, 2014, 05:38:11 am
I have been hearing and reading that there may be a new model thermomix being released in September this year. I think Helene has mentioned it on her blog and other bloggers have also mentioned it. Friends I have spoken( texted actually) with also say they have their suspicions. Many factors point to this being correct, but who knows?
Food for thought.
I deleted a post with similar information the other day. Since then I have sought MM permission and he said it was ok to go ahead with the post.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bootobethin on June 12, 2014, 06:03:42 am
I think a new model is probably due.
They seem to have a new model about every ten years or so.
I don't think it will cause many problems as new owners will get the new model and existing owners will continue on until they want or need a new one.
It may mean a good supply of second hand tm31 for a while which would let many more people into the market.
We will just have to wait and see if there are many more functions on a new model.
My only concern is that support and parts for this current model remain readily available.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 12, 2014, 06:24:15 am
Are we able to link the French Blog cookie and the FB page Re rumours?

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: ThermomixBlogger on June 12, 2014, 06:33:58 am
Thanks for this cookie1 but I can not take credit for mentioning this specifically on my blog. Just need to be clear that in February 2013 I did publish a post that discussed expansion of the factory with the suggestion made that this may be with a view to bringing out the next model. I have not reported any new model coming out in September of this year. This suggestion has been made by others.

I hesitate to comment directly on such matters as I know it can confuse potential buyers and new owners.

Cheers,
H.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Jamberie on June 12, 2014, 06:44:38 am
As much as I would love the new TM when it comes out, I think I would wait at least a year or two before purchasing to ensure any minor corrections/defects can be rectified!

In my opinion, buying a TM31 now or before the new (if the rumour is true) one arrives is still a good choice as there are thousands of happy customers with the current version, thousands of recipes and online support. I'm happy to leave the new version for others to try before I take the plunge myself! For the everyday person, I think the cost involved is too great to risk! Unless of course, the new features were too good to refuse!
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on June 12, 2014, 06:48:13 am
Thanks Helene.
Go for it Gert. MM has given us his blessing.
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on June 12, 2014, 07:21:45 am
I'm so excited about this prospect  ;D I love new gagets, and I'm wondering if its going to be computer based and or compatible. Usually there is some truth behind the rumours because companies like to get people keenly anticipating a new release and like to leak info bit by bit. All the hype is free advertising. Woohoo! I want one!
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 12, 2014, 07:38:48 am
When it was published on FB by a consultant that  Thermomix HO had suspended consultants training until Sept that was a clue and also a fact. There is training taking place at the moment by Branch Managers  and I wonder if they will be telling the new consultants and potentials that after Sept a consultant cannot train, sell 6 Thermomixes in 60 days and earn one free?

That alone set a few to thinking as it was boobtobethin who mentioned that Helene had posted a story about the Vorwerk French factory expansion way last February. http://www.superkitchenmachine.com/2013/18445/vorwerk-semco-thermomix-factor.html I am pretty sure she did not speculate about a new model.

Then up,popped this blog which can be translated into English by Google. You have to scroll to the start in April with the last post the other day. More is promised.
http://lenouveauthermomix.blogspot.com.au

There is also this on FB https://www.facebook.com/pages/Le-Nouveau-Thermomix-/385026218302558?ref=ts&fref=ts

Vorwerk is hosting a big event in Paris Disneyland on Sept. 8 . That seems to be a known fact.

It will be 10 years in Sept that the TM 31 was released. So makes sense a new one is imminent. And Vorwerk does have the know how to produce a more modern technically up to date digitally enhanced machine.

Some people are still using their TM 21 so the TM 31 will be around for many years to come and hopefully HO will continue to support it. Though it was interesting that some who ordered recently had a very long wait and you wonder if HO is keeping any stock. In Europe it is virtually made to order but because of the distance stocks are usually kept here you would think. same for spare parts.

Hopefully,  if a new model at least internally if not externally , is vastly different there will be expertise here to rectify any possible problems.

So I guess a lot will wait and see. Some will jump in and want the latest technology and some will be thinking of passing their  TM 31 to rellies  or selling them. This will be  a boon for those who desire the TM 31 but cannot afford a new one.

It will be an interesting  87 days wait .

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on June 12, 2014, 07:41:21 am
.....and who is counting.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 12, 2014, 07:47:38 am
Like CP I love new gadgets.. No doubt it will be more expensive as that is inevitable. Am thinking one way to keep the price down would be to give consultants a lower cash commission and offer more incentives like lower prices for certain things and perhaps less sales  to get that freebie to the annual knees up.

Consultants at the moment are getting added incentives to sell sell sell the current model. 

And before anyone asks I very much doubt they would have a fire sale and sell it a bit cheaper but you may be able to bargain with a consultant individually  and she/he may cut  their commission to get a sale. Of course that would be a no no but we all know it happens when you pay cash. LOL!

Wouldn't it be nice to  have a new toy?

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: jo_nz on June 13, 2014, 12:19:42 am
But the TM31 is so wonderful, what more could it do?  ;)
I'm interested to see if/when a new model does appear what it will offer.  Maybe a more precise scale, and higher temp range? 

I think I read somewhere (maybe on one of those links) that parts are available for the models for 20 years...so about 10 years after the product is discontinued...does that sound right?  Have TM21 parts been available until quote recently??
I really have no idea on that - tmx hasn't been in NZ that long.  When I first wanted to buy in 2008 it wasn't available here, so probably never been a TM21 service here at all.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Halex on June 13, 2014, 12:25:17 am
Oh dear, I can see TM no.3 arriving in this house :o
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 13, 2014, 01:01:48 am
There are TMX 21 still going all over the world and no doubt the TMX31 will still be going in20 years time.

Just think Jo if you can buy a fridge that makes a shopping list for you  where else can the technology take us. What mobile were you using in. 2004. Now is is a dinosaur.  We now have robot vacuum cleaners including the first lithium battery operated one made by Vorwerk.

If and when we have a new model I am excited by what innovations it will bring. Perhaps we will be able to download a recipe book to it and read it on the display screen.We have had ebooks only since 2007. You can download the complete works of Shakespeare or the Oxford Dictionary in minutes and in many languages. How great would that be? Well you might not want to read that on your Thermomix but you would like the EDC on it right?  

Hally I am with you.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: BeezeeBee on June 13, 2014, 04:16:50 am
Very exciting! 👍👍
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on June 13, 2014, 07:02:44 am
My DH has already said there is room for one here.  Who am I to argue with him on that!
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 13, 2014, 09:42:57 am
If it has some of the features of the HMP I can stop coveting that one.  and if it is anything like the HMP Gastro I am buying!

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on June 13, 2014, 12:40:24 pm
I rarely use my Gastro. I have to make myself use it. Some of its features are wonderful, others not so good. I am sure I will be looking seriously at a new thermomix. DH always says that if ours died it would be replaced immediately.

I had to chuckle today. The local ABC was speaking with Matt Moran. She asked him how her boiled eggs. Before he replied she said "I bet you can't boil eggs in a thermomix. ". I had to text her and say "oh yes you can. "
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on June 13, 2014, 12:53:42 pm
Did you receive a reply Cookie  :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on June 13, 2014, 01:01:40 pm
I will be interested to see a new model in action before deciding if an upgrade is warranted.I'm sure my SIL who covets one would be more than willing to take my TM31 off my hands :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on June 13, 2014, 01:15:46 pm
I'd be in two minds...I really like a couple of features of the hotmix gastro like the cook to temperature and the blade stop so if a new thermomix had them I'd be really tempted.  The fictional machine that I've mentioned a couple of times in passing is supposedly finally on its way towards the end of the year and it has a couple of features like a built in bowl scraper that I would love to see on the thermomix.  For me, it would all depend on the pricing and features...there is more and more competition out there...a bigger bowl would also be nice...I've been told that hotmix are trying to get the larger machines out here (maybe by Fine Food Melbourne in September but probably next year)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 14, 2014, 12:51:15 am
I have been more than interested in the HMP but what put me off is the seeming lack of back up, distributor ability to deliver and service.

Like cookie said some good some not so good creatures. Ut if this new TMX model has added features then well.......

Yes lots of  competitors.   

I feel bad for those Bellini people. Some machines have lasted ok but there are too many on their second third and fourth machine. I don't understand why you would keep buying the same crook machine over and over  even if the replacement is free. I would much rather have a trouble free one. But having said that they are very happy that the machine does nearly what the Thermomix does and if that is what you can afford then all good .

The ThermoChef seems to last pretty well and is superior to the Bellini some say.

In any case some people may get lucky if there is a new model of Thermomix in 85 days.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on June 14, 2014, 01:48:18 am
I'm interested in how a new model would look and what it can do but I'm more than happy to keep the one I've got but as I've learnt, never say never  ;D  By the time mine wears out I might be too old to cook anyway.  Surely there are far too many TM31's out there for spare parts to ever stop being manufactured.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Katiej on June 14, 2014, 02:03:09 am
I'm a bit like Judy, I'd be happy to keep my current TM31, I love it and we've bonded!
It's a bit like our car, sure there are plenty of newer model cars with many more bells and whistles than our Corolla, but I'm happy and comfortable driving it.

Although this morning whilst cleaning bread dough from the blades I couldn't help wishing the new model somehow has blades that are easy to clean.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 14, 2014, 02:17:29 am
Bread dough is a bugger. The only drought that actually falls out with clean blades IMO is Isi's

Judy I would expect there would be a new locking mechanism  for the lid eliminating the need for the silicone seal.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on June 14, 2014, 12:35:56 pm
Did you receive a reply Cookie  :D

No I didn't receive a reply for my text Judy. I don't even know if she mentioned it on the radio as I had to do DH's photos.
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on June 18, 2014, 06:02:44 am
ooh would I need 3 thermys on my kitchen bench
Title: Re: New Model Thermomix, truth or rumour?
Post by: Katj on June 18, 2014, 01:10:55 pm
I heard from someone that a bigger Thermoserver 2.6 litre is being released some time soon, so one may think it would be because of a new model with a bigger bowl, however I thought a bigger Thermo server would be useful for the Tm31 because sometimes the 2 litre one is not quite big enough.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 18, 2014, 01:28:16 pm
The 2.6 Thermoserver is the latest hostess gift.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: BeezeeBee on June 18, 2014, 02:58:20 pm
I'm wishing for a mute button. It's soooo loud when the speed goes up to 8 and beyond. Every time I grate cheese I have one hand over an ear and the other hand ready to fly up to protect my other ear 😁😁
Title: Re: New Model Thermomix, truth or rumour?
Post by: Halex on June 19, 2014, 12:13:22 am
I am very interested to see one in action.

I love having 2, used all 4 bowls yesterday and both machines going.

I am wondering how consultants are going selling the current one with the rumors of a new model. You would be pretty upset if you bought one and next month the new model came out.

 :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on June 19, 2014, 01:11:00 am
I will be very interested in seeing the new functionality. With most products when a new model is about to come out they sell the older model cheaper but I'm assuming that won't be the case with the TMX. I would be furious if I bought one now and then found out about the new model in September.

I wonder when an official announcement will be made.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 19, 2014, 01:41:20 am
I would say Sept 8 would be the big reveal in Paris.

I think the consultants will be stoked as no doubt they will be selling lots of the new ones straight away as people upgrade.

Just thinking if you bought one the day before and were awaiting delivery would you not be royally pi$$ed off. You think HO would let you out of that contract? :'( :'( :'(

IN any cast the current lot of consultants must be training up to demo the new model and if smart would slow down their sales  or not. It is every man for himself out there in the selling world.

And maybe the whole thing is just a rumour but I am hearing thing from various sources that it is a good bet.

Now I wonder  if Vorwerk will be planning selling in the US. I am of two minds about that. Huge population and maybe not enough capacity to meet demand and there may not be as many people interested in the US as we might think. Not a huge number of foodies like we are and not a lot of money these days either. People who eat their meals off paper plates or styrofoam boxes may have zero interest in cooking. It makes an interesting debate though.

Any thoughts?

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Halex on June 19, 2014, 02:10:01 am
If I was a consultant my conscience wouldnt let me sell without explaining about a new model.

USA, eating out is cheap, plus also maybe the jug isnt big enough for Americans, huge portions out there :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 19, 2014, 02:14:14 am
Nearly spit out my double whammy gigantic Big Mac.

Gert ;D ;D ;D ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: astarra on June 19, 2014, 11:41:57 am
I'm wishing for a mute button. It's soooo loud when the speed goes up to 8 and beyond. Every time I grate cheese I have one hand over an ear and the other hand ready to fly up to protect my other ear 😁😁

my mil keeps a pair of (bright pink) earmuffs on a hook above her tm because of the noise!   ;D
Title: Re:
Post by: Jamberie on June 19, 2014, 01:12:36 pm
Oh gosh I would seriously have to consider buying a new one if the noise was muffled somehow...cheaper to buy a new tmx than building the butler's pantry (designed specifically for tmx) I have planned!
Title: Re: New Model Thermomix, truth or rumour?
Post by: BeezeeBee on June 19, 2014, 03:33:32 pm
I'm wishing for a mute button. It's soooo loud when the speed goes up to 8 and beyond. Every time I grate cheese I have one hand over an ear and the other hand ready to fly up to protect my other ear 😁😁

my mil keeps a pair of (bright pink) earmuffs on a hook above her tm because of the noise!   ;D

Hahaha. That is such a clever idea 😃😄
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cuilidh on June 19, 2014, 08:32:48 pm
I'm wishing for a mute button. It's soooo loud when the speed goes up to 8 and beyond. Every time I grate cheese I have one hand over an ear and the other hand ready to fly up to protect my other ear 😁😁

my mil keeps a pair of (bright pink) earmuffs on a hook above her tm because of the noise!   ;D
I always use my noise cancelling ear phones for just about everything beyond no. 7 - sadly, mine are just boring black, nothing as fun as bright pink!
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on June 20, 2014, 12:01:11 am
I heard from someone that a bigger Thermoserver 2.6 litre is being released some time soon, so one may think it would be because of a new model with a bigger bowl, however I thought a bigger Thermo server would be useful for the Tm31 because sometimes the 2 litre one is not quite big enough.

The 2.6L thermoserver is out now. I have one. Came with my new TM the other day.

Maybe the next model has a bigger bowl to go with the bigger thermoserver.

There are all sorts of rumours going around... from people in Thermomix and out of Thermomix.

How many days now Gert?  ;)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Halex on June 20, 2014, 12:18:51 am
if its just a bigger bowl and thats it not really worth it for me.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 20, 2014, 12:54:12 am
It won't be just a bigger bowl. It will be a lot more than that. 79 days to go if it is true.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on June 20, 2014, 01:09:32 am
The chef I was talking to earlier in the year was telling me quite a bit but sorry I can't remember most of it. I do remember he mentioned it will be more stable so it can be used in more commercial applications, higher temperature, wider base for better caramelisation and better more precise temperature control.
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on June 20, 2014, 03:53:39 am
I just rang thmx HO, and the customer service manager Pam, says, she is not aware of any new model, or talk of one.
It is all up to Vorwerk in Germany.

unless they are all kept in the dark.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 20, 2014, 04:04:50 am
Robyn I did mention earlier they have probably all had to sign non disclosure agreements. That would be the normal response. Grace would not want this talked about believe me. There is no doubt that they are stocking up as we speak........that is if the rumours are true.!!

Wonder a higher temp would be a great improvement. Interesting about the wider base. So glad I bought my thermo slide from
a Alyce Alexander . These are no longer on her web site as far as I can see so wonder if there may be a new wider base one coming out. LOL

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on June 20, 2014, 04:47:49 am
Gert I agree on the non-disclosure agreements, they are standard business practice with things like this. I imagine the official communication and actual training for consultants won't start until much closer to the release date.  Even with non-disclosure agreements in place there are leakages, so the fewer people who have information the better from a business sense.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 20, 2014, 05:49:21 am
There has been lots of leakage on this and not only in this country ..........if it is true!

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on June 20, 2014, 07:41:35 am
I can't imagine anyone at HO saying yes there is a new model coming out. It is something for us to look forward to and speculate upon. Then discuss in Hobart in October.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 20, 2014, 08:35:15 am
Tell me they ain't pushing it.  TWO THERMOSERVERS. Note the dates.

(http://img.tapatalk.com/d/14/06/20/a6y7ujej.jpg)

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on June 20, 2014, 09:07:11 am
Yep...they are trying to get rid of the current model.
Title: Re:
Post by: kyton on June 20, 2014, 12:22:31 pm
Oooh I will be extremely interested if a new model is equipped with even more functions. What have I got that I can sell?
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on June 20, 2014, 01:38:57 pm
the two thermoserve deal was the deal when i bought mine years ago but just the standard 2ltr ones. i think they just repeat the same incentives.
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on June 20, 2014, 01:56:20 pm
I cringe when I see people are prepared to pay $100 - $130 for thermoservers. Overvalued in my opinion.
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on June 23, 2014, 06:43:01 am
I was really hoping that I would be able to say I am content with the current model buutttt.......  ??? 
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 23, 2014, 08:02:27 am
Michele, I have just sent an email off to my consultant  as today I was asked to hold a demo soon  say Sept!


We should have an idea in about 77 days.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on June 23, 2014, 08:38:23 am
I will be interested in the reply Gert.

I mentioned the possibility of a new model to DH and he said "so glad we live a simplified, minimalised lifestyle now."  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Halex on June 23, 2014, 08:50:35 am
mich is that a yes or no for a new TM.
 :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 23, 2014, 09:26:58 am
That would be a yes if course as Michele could get rid of the old one! LOL

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on June 23, 2014, 09:40:22 am
That would be a yes if course as Michele could get rid of the old one! LOL

Gert

Would have to sell the old to finance the new. Will sell DH on the idea with the one in one out rule  ;D
More than one way to skin a cat.
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on June 23, 2014, 12:54:01 pm
LOL
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on June 23, 2014, 01:58:16 pm
You know your DH better than me Michele but I would have taken that as a no he didn't think you would buy a new one  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: astarra on June 24, 2014, 09:54:25 am
You know your DH better than me Michele but I would have taken that as a no he didn't think you would buy a new one  ;D

^^^^^ what I thought too.  :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 24, 2014, 10:23:59 am
Nah he is all for it.

More may be known after the annual Group Leaders Forum in Sept. I wonder if it is AFTER Sept 8 or maybe at the same time with a big satellite hook up perhaps.

Gert
 
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on June 24, 2014, 10:29:40 am
i wish they would just tell us.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 24, 2014, 11:31:04 am
No way obbie as they would worry about sales slowing for the next few months. Already upset in France apparently.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on June 24, 2014, 12:53:44 pm
You know your DH better than me Michele but I would have taken that as a no he didn't think you would buy a new one  ;D

I'm sure Don wouldn't want to get a new model  ;D Having said that he wouldn't overly oppose it either - happy wife , happy life and he loves everything I cook in TMX. Don very rarely says no to my requests. I would consult him on a $2000 purchase though, that is just our household set up regarding spending.
I will have to make it worth it's while. We are loving our simplified life. Would have to get rid of the TMX 31 to the kids or sell.
We will see  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on June 24, 2014, 12:56:05 pm
I'm sure the family would be after it Mich. especially after tasting your lovely food from it.
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on June 24, 2014, 02:56:27 pm
Mich sounds like the set up in our home also. DH has a full stomach, I have a kitchen that provides him with a full stomach = good arrangement. He knows that whatever I buy I don't always tell him I'm thinking about it (eg. cookbooks, Airfryer, KA etc etc) but I've used them and whenever I've used them he's loved it. I had to buy the Thermie cos I knew it was just going to be used ALWAYS, and he has seen how it has really been so beneficial. He is now one of the biggest advocates of the TM and has said that if anything ever happened to it he would rush out and buy another one. I've started dropping the odd remark about a new model coming out. Pretty soon he will think it is his idea to buy the latest model in September  ;)
Title: Re:
Post by: Itsnotartitsdinner on June 25, 2014, 09:13:20 pm
I can't see them being released to Australia until January 15 if only announced in September in Europe :/ I think I would hold out until they had been well and truly tested.
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on June 26, 2014, 06:17:30 am
well there is a new demo  ( recipes) coming in September, but no one knows about a new model at all.
I have asked a group leader, and the answer was no.. :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on June 26, 2014, 06:21:28 am
No point asking them Robyn, they would not be able to talk about it. 
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on June 26, 2014, 07:56:41 am
CP my DH is like yours. He's always telling everyone about the thermomix. He says the same about buying a new one if this one died. He hasn't said anything about a new model yet though. He won't mind if I do get one though. As long as I don't sell one of the old cars.  :-X :-\
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 26, 2014, 08:01:29 am
Well when DD's house is built you can always give one of your Thermal cookers to her. Either would make a lovely house warming gift.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on June 26, 2014, 12:35:23 pm
Very true Gert. She has put her order in for one of the thermomixes. Doesn't want the HMP.  ;D ;D ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 26, 2014, 11:12:27 pm
Someone knows something.

This is a google translation from French

Latest post .

(http://img.tapatalk.com/d/14/06/27/pyzavaje.jpg)

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: JulieO on June 26, 2014, 11:17:16 pm
Ooooooo   ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Halex on June 26, 2014, 11:17:57 pm
Sounds like its going to happen :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 26, 2014, 11:33:44 pm
Well they have their usual Group Leaders seminar in Sept  in Melbourne every year anyway.

gert

Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on June 27, 2014, 01:00:56 am
That speaks volumes Gert, no denying it now  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on June 27, 2014, 07:10:30 am
I'm excited. I will start saving. Putting away 5 cents a week for ever. Perhaps I can go mad and wear the HMP out. :-)) :-))
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on June 27, 2014, 07:26:27 am
I was thinking about getting a HMP but I'm not now (I won't go into the reasons...but its not because I don't like the machine).  I'm definitely happy to wait until September now with the possibility of a new Thermomix coming out and with the Robot Cook being released.  September is going to be a good month....now all I need is for the Samsung Note 4 or an iPhone 6 (with a LARGE screen) to be announced in September as well and I will be a very happy little geek....my credit cards however are NOT going to be happy.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on June 27, 2014, 08:54:33 am
I'm excited. I will start saving. Putting away 5 cents a week for ever. Perhaps I can go mad and wear the HMP out. :-)) :-))

Sell the HMP cookie.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: astarra on June 27, 2014, 10:07:42 am
Interesting,  gert.   ;)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on June 27, 2014, 10:41:09 am
Oooooooo Gert,  i am excited.
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on June 27, 2014, 12:37:49 pm
I'm excited. I will start saving. Putting away 5 cents a week for ever. Perhaps I can go mad and wear the HMP out. :-)) :-))

Sell the HMP cookie.

Gert

My DH won't let me.
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on June 28, 2014, 12:11:04 am
I like the idea of a Robot cook aswell.
I still have room on my bench for more. ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on June 28, 2014, 01:18:24 am
All I know about the Robot Cook at the moment is what is on the French website. I have been told that it will be on the stand at Fine Food in Melbourne.  Hopefully the new Thermomix if there is one will be out  by then so  I can compare them :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Kimmyh on June 29, 2014, 11:07:46 am
Very interesting. Wonder if consultants will need to upgrade their machine to the new one?
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on June 29, 2014, 12:56:34 pm
I also thought of that Kimmy.
Title: Re: New Model Thermomix, truth or rumour?
Post by: TonyML on July 01, 2014, 10:19:04 am
Hi all!

I am new to the forum, and I have a question, and I expect you to help me

I'm from Barcelona and I'm about to buy a Thermomix, but before deciding I wanted to find out if a new model will be released. Then I came to this thread, and now I'm undecided...

Should I wait? That new features may have the new machine?

Buy the current model also has its advantages:

- It is well tested, evolved and it works great.
- It has very many recipes.
- The new model will be more expensive.

I've never taken one Thermomix, and I can not think that feature might miss ...

What do you think?

Thanks!!
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on July 01, 2014, 10:25:42 am
Hi Tony. I don't know if expecting us to help you will do much good. We have no idea if a new model is to be released soon or not. As you see from the previous posts we don't know. It may be a rumour or it may not. Everyone is keeping quiet about the information.
I guess it is up to you if you buy now or wait.
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on July 01, 2014, 10:38:04 am
Hi Tony, the current model is excellent and I highly recommend it. The new model is currently a mystery as it is a tightly held secret among a chosen few, so we can only glean what snippets of information are to be found on the web. It's a decision that only you can make whether you buy the tried and true model or wait to see if another comes out.
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on July 01, 2014, 11:22:09 am
This model is tried and tested Tony so that's the one I'd go for. Thanks for joining us, welcome to the forum and good luck with the difficult decision of whether to buy now or wait for this supposed new model. 
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bonsai on July 01, 2014, 12:36:00 pm
Hi Tony. I would expect a new model (if there is one - none of us know for sure) would be as reliable and useful as,the current model - a bit like new models of very good cars. I have had my thermomix for 4 years and a new model would have to be dramatically different/improved to persuade me to buy one. If, as some are predicting, news of a new model is out in September then you may want to wait and see. If you want to buy NOW then I don't think you'll be disappointed.
Title: Re: New Model Thermomix, truth or rumour?
Post by: TonyML on July 02, 2014, 10:12:57 am
Hello again, thank you very much for your answers!

Finally on Friday I get my Thermomix! I decided that if the current model is the one that convinced me, and meets my expectations ... why wait?

Also, as you have commented, I am sure you will not disappoint me at all.


Thanks again, sure that from now on I will get to see most often around here;)
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on July 02, 2014, 10:15:16 am
Great newsTony, see you on the boards when you receive your TMX..
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on July 02, 2014, 12:05:30 pm
I'm sure there will be no regrets Tony.  Have fun.
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on July 02, 2014, 12:46:54 pm
How exciting for you Tony. That's not too long to wait at all. Remember we enjoy answering queries from people, so if you have any problems ask away.
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on July 12, 2014, 01:04:08 pm
I was one of those who bought the outgoing model TM21 in 2004. I was extremely peeved to find it had been superseded within a month of my purchasing it! I waited until 2008 to buy the TM31 and sold my 21.

It must be very tricky bringing out a new model. But, I do agree it's time, 10 years....

I'd love a higher heat so I can make caramel, an option to turn off the blades and a larger capacity bowl. That's all!
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on July 12, 2014, 01:19:06 pm
Yes it is time.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: fundj&e on July 12, 2014, 08:17:34 pm
i also would like a  higher heat and the option to turn off the blades and to cook without the lid in place
Title: Re: New Model Thermomix, truth or rumour?
Post by: JulieO on July 12, 2014, 09:46:10 pm
Something that was pointed out to me and makes sense.  The new thermoservers are now 2.6 litres.  Maybe a bigger TM bowl (2.5 litres) is the reason for that?  Just a thought.  :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on July 13, 2014, 07:10:42 am
Excellent detecting.  ;D ;D ;D before. It is released we will have it all figured out.  :D :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on July 13, 2014, 08:07:40 am
Yes indeed .

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Halex on July 13, 2014, 08:36:26 am
Another clue, Thermomix is recruiting consultants all over Aus atm :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on July 13, 2014, 12:48:41 pm
And not doing any training until September...
Title: Re: New Model Thermomix, truth or rumour?
Post by: fundj&e on July 14, 2014, 01:11:35 am
hi and welcome Steptoe1010


Title: Re: New Model Thermomix, truth or rumour?
Post by: Steptoe1010 on July 14, 2014, 06:43:03 am
Thank You Fundj&e!
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on July 14, 2014, 10:53:29 am
Hi Stewart.
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on July 14, 2014, 12:29:54 pm
Hi Stewart.
:D Caught out, Stewart!!
Title: Re: New Model Thermomix, truth or rumour?
Post by: Steptoe1010 on July 15, 2014, 07:03:50 am
 Sheepish Grin :-X  :-X  :-X  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on July 15, 2014, 07:21:14 am
After playing for a few days with my mothers replacement Kuchef Thermo Cook (the original was recalled), I can see the benefit of a non stick jug...normally not a fan of non stick things but nothing I did in the Thermo Cook burnt on...including porridge...it became our porridge maker for a week.  They also seem to have redesigned the blades in some way that they no longer require a butterfly...I wasn't a believer but I had no problems making mayonnaise or whipping egg whites without one.  I was almost sad to give it back today.  I'd also really love to have the ability to put in programs (and even step by step ingredients like with the Cook-4-Me)...maybe then someone other than me could manage to make custard in it!
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on July 15, 2014, 08:18:34 am
Interesting Stacelee.

Gert
Title: Re:
Post by: Jamberie on July 15, 2014, 08:20:35 am
Have I missed something??
Title: Re: Re: Re: New Model Thermomix, truth or rumour?
Post by: Jamberie on July 15, 2014, 08:21:11 am
Have I missed something??
..

Hi Stewart.
:D Caught out, Stewart!!
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on July 15, 2014, 08:46:45 am
Not really Jamberie, people don't realise we moderators can pretty well find out who is who on here.   He sells another machine ;) 
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on July 15, 2014, 09:04:43 am
Maybe TM have to bring out another model because there are so many new brands coming out now in the same style. They all seem to have copied the varoma, the rice basket, and even the spatula shape.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on July 15, 2014, 10:12:51 am
The other machines came on the market in March 2012 as the patents for the TMX21  lapsed. Old technology and Chinese made belt drive motors, Recycled steel and inferior plastic. Still some are still going and I would say that Target is selling them as soon as they arrive  and the returns probably equal,the sales. When they break down they are replaced. Some have had up to 6 machines in 2 years. Amazing to me. One importer GSM All the same machine under different names.

There is another that some have which is much Better as we know and then there is the HMP

Anyway we don't have to worry about that as we will soon  know about  what new technology will be in our new TMX. That is if there is a new TMX. In 55 days ??


Gert



Title: Re: New Model Thermomix, truth or rumour?
Post by: melam76 on August 20, 2014, 01:42:06 pm
Bump .... has anyone heard any more news ?? I am so keen to get one but at the same time want to make sure I'm getting the most up to date one. ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Katj on August 20, 2014, 02:50:14 pm
Does anyone else subscribe to Thermie living magazine (online)?
This months issue features the founder of said magazine with her MIL in Germany. The Thermomix in the picture looks different to our 31.
I wondered if this was a newer model. :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 20, 2014, 11:59:48 pm
The new model TMx is due to be released during the big launc by Vorwerk in Paris in the first week in Sept and ,will be available for orders from 15 th of Sept.

There are over 250 branch managers and group leaders in the Blue Mountains this week at a seminar.

There are leaks. There are FaceBook rumours. There are consultants still in denial. There are others lining up their ducks.

There are some pretty excited Europeans.

Of course all this is rumour and speculation but  I have been told to book my demo after the 15th.

There are quite a few consultants selling their extra machines. There are more TMX on Gumtree than ever before.

There is a new "improved" model of the MYCook on the market for an introductory price of about $1600. Reaches 120c . Based on the TMX21 design but with induction heating. http://www.ozcook.com.au think it may come with two jugs and made of quality steel made in
spain. Be good competition perhaps. The model MyCook domestic was not so well received in 2011.

I know nothing only what people choose to tell me so just spreading the rumours as told . LOL!


Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on August 21, 2014, 12:00:56 am
Something big is happening. All GL's are in NSW at the moment.
Hopefully an announcement in the next few days...

SNAP Gert... you beat me.  ;D

I was just spreading rumours too  ;D ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 21, 2014, 12:24:15 am
And some of those gals in The Blue Mountains are getting overly excited.

And Katyj the photo on the cover of  the mag is a TM21 .

Do you think it is possible Vorwerk is moving into the US. Market?????

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on August 21, 2014, 12:47:10 am
It's certainly all very exciting. Not long to wait now.  ;D ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on August 21, 2014, 01:01:54 am
How much are they asking for the 2nd hand TM31s?  Surely would have to be a buyers market in that dept one would think.... I thought there was a bit of similarity to the HMP in concept design if that pic is one that has been leaked.
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on August 21, 2014, 02:00:45 am
interesting :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on August 21, 2014, 02:30:35 am
And some of those gals in The Blue Mountains are getting overly excited.

Gert

And I don't think all this joyousness is over the "new demo" either.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 21, 2014, 03:59:13 am
A quote. All happening at the Fairmont Hotel. Obviously not everyone was invited. Poor girls who missed out.

"so looking forward to seeing all my fellow Branch Managers and Group Leaders on Tuesday for our Thermomix Group Leaders Summit......yes, we had to earn our ticket to get there, and yes, it's going to be early starts and lots of learning but hey, how awesome is it to work for a company that offers incentives like this??! P.S we still need more Group Leaders and Branch Managers here in South Australia....
can't wait to see you all, my partners-in-crime from across the country!!"

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on August 21, 2014, 04:05:35 am
You never cease to amaze me Sherlock Gert  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 21, 2014, 04:09:24 am
A quote. All happening at the Fairmont Hotel. Obviously not everyone was invited. Poor girls who missed out.

"so looking forward to seeing all my fellow Branch Managers and Group Leaders on Tuesday for our Thermomix Group Leaders Summit......yes, we had to earn our ticket to get there, and yes, it's going to be early starts and lots of learning but hey, how awesome is it to work for a company that offers incentives like this??! P.S we still need more Group Leaders and Branch Managers here in South Australia....
can't wait to see you all, my partners-in-crime from across the country!!"

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 21, 2014, 04:28:01 am
There is a lot more than that going around . Mystery phone calls too for those who don't want to go Into print!

Gert
Title: Re:
Post by: Jamberie on August 21, 2014, 05:00:47 am
I love this thread!
Title: Re: New Model Thermomix, truth or rumour?
Post by: EmeraldSue on August 21, 2014, 05:02:51 am
Just looked on Gumtree - the cheapest i could find was $1450 and the prices ranged right up to $1900.
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on August 21, 2014, 05:09:43 am
$1450 sounds more reasonable and fair. $1900 - why would you buy one secondhand when you could buy it new for that price? I see some 2nd hand books and TM products online for ridiculous prices. The thermoserver is one item that people don't mind paying an overinflated price for. In the end its their perogative, but is eyerolling all the same.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on August 21, 2014, 08:46:27 am
Loving all this rumour :D
Title: Re:
Post by: Itsnotartitsdinner on August 21, 2014, 12:12:18 pm
So who has listed their tmx for sale?
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on August 21, 2014, 11:31:09 pm
who would sell, and upgrade. I have 2 thermie machines do I need a third. :o
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on August 21, 2014, 11:39:05 pm
PPPFFFTTTT!!! Not me. I want to see what all the fuss is about and get the gremlins out before I'd consider buying another one.

But then I have 2 in my kitchen, so don't reaaaallly need another one!  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Fenix on August 22, 2014, 12:49:21 am
First post, Hi !

The thought of buying a TM has come and gone a few times in the past 5 years and I mentally made the decision about 6 weeks ago. Being a 30 year old IT nerd (male (Sydney)) who loves his gadgets I did some digging into TM's vs HMP vs Thermochefs vs Breville vs Kogan's one and everything else I could find.

I came to the conclusion that:
a) I don't want to buy an inferior product by saving a buck which will just annoy me and I'll end up buying a better one 6 months later
b) I don't want to take a chance on another less reputable brand for the same (if not) more money.
c) I don't want to import a TM to save 10-20% of the cost and have 0 support
d) Did some research and took a punt on a new TM model coming out and I was right !!! (hopefully :))

So yes I've been eagerly checking this thread for news because it seems to be the only useful resource I can find, just thought I'd chime in with my two cents and let you know that I'm eagerly waiting in anticipation :)

Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 22, 2014, 01:21:47 am
Hello Fenix and welcome to the forum. Glad you have made the right decision. It is all wait and see now..

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on August 22, 2014, 02:57:47 am
Welcome Fenix.

Go make a cuppa (or pour a beer/wine/whatever you drink...) sit back and await like the rest of us.

could take a couple more days, so best you have a good supply  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: kyton on August 22, 2014, 04:07:37 am
I saved quite a bit of $ buying mine from Germany. If a newer "better" version gets released, I would have no hesitation in buying again from Germany. Having no consultant isn't necessarily a deal breaker for me (then again I do have a friend who is a consultant but haven't needed to bother her in the 2yrs I've owned thermi yet).

Man, I will be in 7th heaven if there is a new iPhone and a new thermi all released in Sept / Oct LOL.
Title: Re:
Post by: Jamberie on August 22, 2014, 04:33:40 am
And the Thermomix Aus website is currently undergoing maintenence. ...
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on August 22, 2014, 04:35:05 am
Welcome Fenix. We are all awaiting the news. At least you don't have to wait very long to find out if there is a new model coming out. I have a thermomix and another thermal cooker in my kitchen. I much prefer the thermomix. There is nothing basically wrong with the other one, the thermomix is just my preference.
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on August 22, 2014, 05:03:02 am
Just to add to the gossip...they are updating the website this afternoon to a new look...wonder if that has any significance :)....I'm not waiting for the new iphone to come out but for the new Samsung Note....the iphone would have to be something very special for me to go back.  I love the form factor of the larger Note.

I am agonising over the possibility of a new thermomix...there is a new commercial machine being released soon that is really tempting me...whatever I do, Tom (TM31) will not be leaving home.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Fenix on August 22, 2014, 06:39:02 am
Hi all, thanks for the welcoming :)

Yep totally no rush on my end, hopefully it comes out in the next 4-8 weeks but as long as it comes out sometime this year I'll be happy. I think I'm breaking the mold in convincing my girlfriend how awesome it will be when I/we get one as opposed to the other way around (which I keep seeing as a recurring theme on sites/forums about the TM).

@kyton
Did you have to do any weird power conversions once you got your TM from Germany? Not sure if the TM has a fixed cable and you just get a converter for the plug into the wall or if you can get an AU cable straight into the unit?

... also yes I am awaiting the new iphone this year and going to Bali at the end of September for 2 week holiday so it's spoil spoil spoil at the moment. In case anyone wasn't sure about the new iphones it's been pegged that the new ones will be a 4.7 inch version and a 5.5 inch version. The current 5/5s is 4 inch so even the base size of the iphone 6 will be noticeably bigger.

Happy Friday !!!
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on August 22, 2014, 06:48:00 am
I would rather wait and find out how good the new TMX before investing in the latest gadget. I am in no hurry. The current one is great!
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on August 22, 2014, 08:08:58 am
I'll happily buy a second hand TM31 when the "TM41" comes out and everyone is selling their old machines. ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 22, 2014, 08:14:47 am
Seems they have now been warned about social media. I wonder if they check their phones. LOL!

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Jamberie on August 22, 2014, 08:41:59 am
The new website explicitly states the price too...
http://www.thermomix.com.au/how-to-purchase/price/
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 23, 2014, 05:53:56 am
Another interesting quote.


"My thermo rep in town has put a hold on selling them until sept I think there is def something going on"

Gert

Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on August 23, 2014, 08:48:35 am
I heard there's no TM31's on the shelf in Perth...

Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 23, 2014, 10:20:39 am
Even more interesting!

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: trudy on August 23, 2014, 11:22:16 am
Heard that there is to be an announcement on the 6th September.  Waiting with baited breath!!!!
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on August 23, 2014, 12:20:38 pm
Curiouser and curiouser....
Title: Re: New Model Thermomix, truth or rumour?
Post by: Augusta on August 23, 2014, 02:16:27 pm
Have heard that if you want to purchase a Thermomix there is a three week wait as there are none in stock at the moment.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 23, 2014, 10:38:30 pm
Yup. All comin together.

Title: Re: New Model Thermomix, truth or rumour?
Post by: melam76 on August 24, 2014, 03:10:58 am
Aaaaarrrrrrgggghhhhhhhhh I'm not sure I have the patience for this !!!!! 😉 lol
Title: Re: New Model Thermomix, truth or rumour?
Post by: faffa_70 on August 24, 2014, 08:03:18 am
Just had a very interesting phone call from my former Group Leader asking if I want to return as a consultant... Apparently they are making it very attractive for former consultants to return and there is some very very exciting stuff afoot but she can't reveal any more until the 7th sept after they have had the "Roadshow" on the 6th!!!
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on August 24, 2014, 09:00:13 am
Are you tempted Kathryn  ;) ;) ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: melam76 on August 24, 2014, 09:08:04 am
Hmm which may mean that there will be a price hike in the machine if it's going to be more attractive to the consultants as there may be more gp in the machine :-/
Title: Re: New Model Thermomix, truth or rumour?
Post by: faffa_70 on August 24, 2014, 09:15:14 am
Are you tempted Kathryn  ;) ;) ;D

No :) I will just buy one  ;D ;D I have other exciting things happening that will take up lots of my time and be more enjoyable  ;) ;)

Love, love, love the machine, not such a fan of the business model - though I do love and still hold dear all my contacts and friends that I made when I was a consultant  :D

Just helping spread the rumour and innuendo lol
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on August 24, 2014, 09:59:28 am
We are all enthralled reading about the next exciting hint/clue/rumour!
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on August 24, 2014, 12:13:46 pm
Everything is pointing to something.
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on August 24, 2014, 12:49:59 pm
Exciting. I hope it's true. I really want one even though I don't know what it is I'm wanting!  That thought makes me feel very uneasy...
Title: Re: New Model Thermomix, truth or rumour?
Post by: faffa_70 on August 24, 2014, 02:35:51 pm
I have been wanting a second machine for a while, looked at a HMP for a while but don't have the time to learn a new machine nor spend time on forums etc so have just put off getting one. Will get a new one just because I would have got a second TMX this year anyway just held off once rumours started  ;D ****have contemplated buying one from gumtree where they seem to be popping up everywhere but thought I might end up with TMX envy lol ***
Title: Re: New Model Thermomix, truth or rumour?
Post by: achookwoman on August 24, 2014, 11:08:33 pm
All interesting.  I'm wondering if the Varoma would be interchangeable.
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on August 24, 2014, 11:26:05 pm
wonder what the price would be, and is it a bigger bowl.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 25, 2014, 12:15:24 am
Interesting about the bowl. Some countries are offering a free bowl with their purchase which makes me think  the bowl will certainly change.

Plus a few cook books are being thrown in all over  the place .

The new app from Vorwerk is set to go apparently.

Less than two weeks to go.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on August 25, 2014, 12:30:48 am
I must be the strange one with all this, apart from seeing what it looks like I seem to have no interest in the new model at all.  My TMX is like a car to me, I don't upgrade until it starts costing too much money to fix. Maybe when I see it, I might get a little bit more excited  ;)   What concerns me more than anything is if the recipe directions are going to be different to those we have for the TM31 and if our current recipes here and in all the books will suit both machines.  Surely there can't be a vast difference?
Title: Re: New Model Thermomix, truth or rumour?
Post by: Aussie Brenda on August 25, 2014, 01:41:57 am
Interesting, interesting, I have to keep popping back here to see what is being said. :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on August 25, 2014, 02:54:44 am
This wait is like having a baby... :o

You know the due date, but you know bub has its own agenda. Don't know the sex or size.

So shall we start putting bets on ?

weight, machine size, bowl capacity, degrees, USB port.

The list goes on!
Title: Re: New Model Thermomix, truth or rumour?
Post by: ElleG on August 25, 2014, 02:57:16 am
JD, I am with you. No interest in buying a new one. Will like to see what  the new one looks like and does, but that's it. I am not interested in an upgrade until this one wears out.

DH very pleased to hear that :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: jeninwa on August 25, 2014, 03:52:02 am
This wait is like having a baby... :o

You know the due date, but you know bub has its own agenda. Don't know the sex or size.

So shall we start putting bets on ?

weight, machine size, bowl capacity, degrees, USB port.

The list goes on!

Love it. Nikkit. You going to start the bets lol

I keep coming back to the thread. Don't want to miss any think lol
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on August 25, 2014, 07:31:24 am
I googled TM41 the other day and all sorts of pictures came up. One looked very familiar, it was the HMP.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 25, 2014, 08:25:50 am
Too funny.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: achookwoman on August 25, 2014, 11:34:17 am
Like JD,  I don't really want a new machine,  however I THINK mine was making a funny noise yesterday.  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on August 25, 2014, 11:47:03 am
Interesting as of today this topic has been read/researched nearly 14,000 times ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Aussie Brenda on August 25, 2014, 11:00:17 pm
CC would you expect any less from the Thermo Junkie Cult? ;D :D :-))
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 25, 2014, 11:47:57 pm
I noticed some crumbs of Parmesan on my Thermomix yesterday. Really who could tolerate that!  Obviously I ned a new shiny one.

I wonder what the Sept offer will be when the  August one finishes ? Some countries gave an extra jug, carry bag and cookbooks with their August offer which makes me think the shape is definitely changing .

12 days to go.

Gert
Title: Re:
Post by: kyton on August 26, 2014, 12:20:49 am
I don't know what I am more impatient for - the release of a new Thermi or our month long trip to Hawaii at the end of Sept!!
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on August 26, 2014, 01:12:39 am
CC would you expect any less from the Thermo Junkie Cult? ;D :D :-))

......and suffer from the thermomix virus. I think mine is curiosity at the moment, and why all the secrecy?
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on August 26, 2014, 01:33:48 am
Maybe HO is keeping an eye on us.....

Big Brother style  ???

Maybe there'll be colour choices!!

What else can we add in here to stir the pot a bit more?  8)

Title: Re: New Model Thermomix, truth or rumour?
Post by: Fenix on August 26, 2014, 05:12:42 am
You guys are obviously current TM champions whereas I'm hanging out for this new model as an entry into the TM world.

Some bits and pieces I've seen on the HMP that would be awesome on the new TM model would be:
- Single degree heating instead of blocks of 10
- Hotter maximum temperature (ability to brown foods etc)
- Being able to use/upload predetermined recipes (not sure how helpful this would actually be but seems like a cool idea)
- Wait feature (cook a certain recipe at a certain degree, when it's done let it cool to a lower temperature and keep it warm at that temp. Once again, not sure how useful this is because I hear the thermo servers keep food really warm... but once again would be nice).

Also if we want to hear of a crazy idea, the ability to go cold cold cold and do ice creams. One of the HMP models does it but its like 4-5k so I doubt anyone would fork out DOUBLE the cost just to do cold, but if it was only 10-25% extra, I'd consider it :)

Keep the rumours/gossip flowing I say !
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on August 26, 2014, 05:24:45 am
I agree - it would be great to have the extreme temperatures of hot and cold *thumbs up*
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 26, 2014, 07:34:58 am
I think two of  Fenix. Ideas are a certainty.

Vorwerk is a notoriously  secretive conservative privately owned company who have been quietly obtaining patents for the new TMX for some time. And no doubt Grace is keeping a good eye on us as well as MM.  The German, French, Malaysians and even the Irish are having something to say. Buzz buzz buzz.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on August 26, 2014, 09:10:46 am
Gert, it sounds like you are withholding info....cough up!
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on August 26, 2014, 09:49:55 am
someone has asked on their forum (http://www.recipecommunity.com.au/content/there-new-machine-being-launched-shortly) earlier in the month if there is truth to the rumour of a new machine coming out, and it hasnt been answered
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 26, 2014, 09:57:22 am
No not withholding just doing some googling and translating some forums  and such like. More gossip. More rumours . More speculating. You can be absolutely  positive that Vorwerk has managed to silence a few  who would normally be posting some Info. Some are afraid to go into print. Some in denial . Some are phoning around. Some talking in code even LOL!

And some are working on their new orders!!!  Branch managers, group leaders gearing up, shedding excess ringing around. It' small happening.

But it could all be a furphy and Vorwerk are bringing out a new vacuum cleaner!

Any bets?

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on August 26, 2014, 10:02:25 am
It is amazing that no one has spilled the beans. I too have been googling and translating.  All very exciting.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 26, 2014, 11:51:02 am
It is amazing that no one has spilled the beans. I too have been googling and translating.  All very exciting.

Ummmmmmm,

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on August 26, 2014, 12:35:37 pm
Mm mum I think I would like a red one. Perhaps with a royal blue varoma. I would also like one that turned the noise off itself after beeping for a certain time.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on August 26, 2014, 11:28:30 pm
Someone must know something, this would have to be the best kept secret out there!

Maybe everyone in the know has been threatened with "we'll stuff you in a sound proof room full of 1000 thermies and the final beeping is all you will hear, no-one will hear your screams..... ha ha ha ha haaaaaa"  :o

Who is gonna spill the beans now!  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Augusta on August 27, 2014, 01:51:26 am
As I see it, all this curiosity and rumours about a new thermomix coming out is all good FREE publicity for vorwerk. It's like a soap opera and everyone is waiting to see who done it lol. I was going to buy a second thermy early on in the year but when the rumours started I decided to wait. As someone else said, we are all thermy addicts. I can't wait to see what the new baby looks like ha ha and hearing all the rumours there must be a new one coming.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Fenix on August 27, 2014, 02:11:26 am
I'm sure everyone involved from the top right down to the consultants have to sign NDA's so it's understandable things are tight lipped. Imagine how many people work on the latest Iphone and they generally only get leaked at the very last minute and there's probably thousands of people involved in R&D / production.

When's the supposed date that we'll hear something official? I know it's sometime in September but not sure.

Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on August 27, 2014, 05:02:45 am
I am thinking about another machine, but it would have to be really good to beat what I have now. :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on August 27, 2014, 06:29:38 am
From what I have heard CL's know nothing and GL's are making out they know nothing!

6th Sept is the Road Show (big hoo hah launch) date, new training starts on the 8th for CL's .

So that's 10 sleeps to go.

Waiting waiting waiting!


Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 27, 2014, 07:13:54 am
Yup big road show with toffs a comin'.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on August 27, 2014, 09:39:15 am
Ooooh nothin' like a toff at a road show Gert!

Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 27, 2014, 10:16:01 am
Ain't that the truth Nikkit. Had lunch with the Mayor yesterday for Seniors week. Lovely meal at the Hilton. I was totally surprised when they all wanted their photo taken with him. It was like a riot. Everyone wanted to shake his hand and say thank you. He even had to tell us that he got a good price at the Hilton. I wanted to say he could have paid $5 more and given us a glass of wine. I had to point out to a few that it was actually our own rates that paid for the meal. Ya think the mayor paid for it out of his pocket. Duh! 

Ya should have seen them like hounds to the fox to get to the crappy cake . Some had seven bits in their plates and those were the  women who were more mobile than the men. Of course they ran out and many were left with no cake. Fancy that?

If it had not been a Red  Hat 'do' as well I would not have been there.

Oh bugger this is entirely the wrong thread Back to the rumours!

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Aussie Brenda on August 27, 2014, 10:31:43 am
Oh Gert,  :D ;D :-))
Title: Re: New Model Thermomix, truth or rumour?
Post by: sammysmith on August 27, 2014, 11:55:34 am
Hi, I'm not too sure what is allowed to be posted or not. (regarding links) I've been following this thread with great interest.  There have been a few interesting forums i've followed (thank you google translate!)

Very interested to find about this link regarding a Patent listed (publicly) by vorverk. Check out the images!  Im so tempted to put on the thermomix facebook page to get their response but it seems like they will not deny any new model.  Here in the UK the current offer is incredible.  An extra Bowl, Blade & Lid set Plus 3 cookbooks.  In Australia, the stock has run out.  They are still taking orders but are not taking money until new stock is confirmed.  Approx 4 - 6 week wait.  Interesting.  I think it is very unfair to customers and consultants if it is true there is a new model.  Also would they expect new consultants to have to purchase new machines?

Anyway, check out this: (filing date april 2013)

http://www.google.com/patents/DE102013103297A1?cl=en

and this one but my french is very limited.

http://fr.espacenet.com/publicationDetails/originalDocument?CC=WO&NR=2013150045A1&KC=A1&FT=D&date=20131010&DB=fr.espacenet.com&locale=fr_FR

Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 27, 2014, 12:04:43 pm
There have been a few patents out there. Public knowledge. Here is another http://www.freshpatents.com/-dt20130815ptan20130206771.php

Been going on continually by Vorwerk as they have developed the alleged new machine


Good one sammy.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: thenorthern on August 27, 2014, 01:34:27 pm
I had planned on buying one this week and was told there was no stock.  My consultant did the right thing and remained tight lipped regarding a new model, I'm sure they're being kept in the dark, but she didn't really entertain the rumours regardless.  Although we're waiting, obviously, because there's no stock...  I hope it's a new model but I will be very disappointed if it's significantly more expensive, because I've budgeted 2K and want one rather impatiently.  It will be a shame if it's more and I can't even get a TM31 after the new one is released, either...

I can't really imagine what the changes will be, although the bigger thermoserver would suggest a bigger bowl.  Maybe more sensitive temp control and hopefully a more sensitive scale?  Other than that, I really can't imagine. 
Title: Re: New Model Thermomix, truth or rumour?
Post by: Aussie Brenda on August 27, 2014, 11:12:51 pm
Looks like you have found the shape of,the new machine?  The operating buttons at the bottom don't look to user friendly for my arthritic hands.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Delightful Den on August 28, 2014, 02:22:57 am
The drawings in the patent don't inspire me to run out and buy a new one and the layout of the buttons etc doesn't look like there will be new functions.

It will be interesting to see what happens. 

I would love to get another bowl set for my machine but if they are changing everything that probably won't be possible now.
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on August 28, 2014, 02:39:27 am
I'm glad someone understands the drawings - they sure didn't give me any hints as to what the new machine will look like  ;D  I'm happy to wait and see a picture once it's released.

I can't see why you won't be able to buy another bowl for the TM31 Den, spare parts for this machine will be available for a very long time I was told.  That's all I was told, no-one in authority will confirm a new model is imminent despite all the information available on the net.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 28, 2014, 03:07:10 am
Don't take everything you see in that patent as gospel. Vorwerk,has lodged many patents for the Thermomix and not all of them are used in the buliding of any particular machine. Normal business practice.  I am sure we will all be very surprised. That is ......if there IS a new Thermomix being launched.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Delightful Den on August 28, 2014, 04:11:10 am
If there is a new machine and it has some new and improved features I might eventually consider buyinig one and taking my existing machine to our Perth unit.  I have looked at second hand TM31 machines for sale on Gumtree.  The prices some people are asking for a 2-3 year old machine, I have ony one thing to say "Tell em their dreaming".  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on August 28, 2014, 04:33:36 am
No such thing as a free lunch Gert - you are right, you all paid for it somewhere along the line.

I agree Den, although IF a newby comes out, maybe the oldies will drop in price?

Maybe I'm dreamin'!
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on August 28, 2014, 04:59:49 am
they'd have to - the old supply and demand thingy... previously no one was parting with them and they could ask a slightly lower than new price (a brand new car depreciates a lot more when you drive it out of the car yard than a Thermie  :-))). Even though I love mine to bits I still think they shouldn't ask so much for a second hand appliance
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 28, 2014, 05:27:48 am
Just goes to show you how desirable they are and hold their value. If they were cheaper. I am sure many Bellini owners would be interested in trading up.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on August 28, 2014, 09:17:16 am
If you read down the page of this patent link (http://www.google.com/patents/DE102013103297A1?cl=en), it talks about a lift up lid. Looking closely at the pictures, it appears to be similar to the HMP in that respect.
Title: Re: New Model Thermomix, truth or rumour?
Post by: melam76 on August 30, 2014, 06:58:50 am
Only a week to go now ladies 😆
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on August 30, 2014, 07:40:30 am
So true............................................but then who's counting? ;D ;D ;D ;D ;D ;D ;D
Title: Re:
Post by: Jamberie on August 30, 2014, 11:46:14 am
Me!
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on August 30, 2014, 12:29:33 pm
Don't tell anyone Jamberie, I am too. ;) ;) I certainly won't be buying a new one as I have the HMP, but I am very keen to see what it has.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Aussie Brenda on August 30, 2014, 11:03:00 pm
Me too, just curious. Not in the market for a new one.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 31, 2014, 10:12:40 am
Steph is getting excited . Group  Leader

From her FaceBook  page


Steph Berg
1 hr ·
Im having a Pointer Sisters moment and just can't hide it!! Im about to lose control and I think I like it! My team are lifting the roof on the last day of the month!!! Love your work Outlanders





Title: Re: New Model Thermomix, truth or rumour?
Post by: Mama Fergie on August 31, 2014, 12:38:48 pm
I am very interested in all the hype but truly not interested in buying a new  machine as the existing model does everything that I want and need and I love it. I have absolutely no need to upgrade no matter what the new model may do.
Still excited though  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on August 31, 2014, 01:00:33 pm
(http://tapatalk.imageshack.com/v2/14/08/31/c7d6475f2bbea6eb8e3f7cadba40e4ab.jpg)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on August 31, 2014, 01:07:55 pm
Just asked my DD to translate this for me ;) :D :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Mama Fergie on August 31, 2014, 04:05:55 pm
I can translate for you CC if your DD is not available  :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on August 31, 2014, 09:52:40 pm
 :) DH asked me if I am buying a new one....
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nea79 on August 31, 2014, 10:15:30 pm
I don't have a thermomix and just started researching them. Very keen to see if a new model is released & what it can do.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on August 31, 2014, 11:44:32 pm
I have no idea what that says Gert, But I don't think they're putting all the fancy shmancy stuff on in Grand Paree for a simple recipe change in a demo!

They are creating some interest by keeping it all hush hush, bit of free advertising really! The whole world is in a fluster over it!

Waiting waiting waiting!!! ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on September 01, 2014, 12:18:50 am
For me it will all come down to price and features....I've had my thermomix for 4 1/2 years so I feel I've gotten good value out of it and can justify another one since it gets used three or four times a day at least....but unless it is a reasonable price and has features I need there are a couple of others that are very attractive as well.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 01, 2014, 12:34:33 am
Same here Stacelee. It is all about the value for money. However. I do love a new gadget! LOL!

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 01, 2014, 12:38:55 am
Well the first photo confirms the big invite to the party at Paris Disneyland and the dates so  5th and 6th . Just four days to go or maybe 5 and who knows what! Fun.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 01, 2014, 02:19:27 am
Even DD is getting excited, not about the thermomix though. Robbie Williams is coming to Perth very soon and she is going.  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on September 01, 2014, 04:05:22 am
Well the first photo confirms the big invite to the party at Paris Disneyland and the dates so  5th and 6th . Just four days to go or maybe 5 and who knows what! Fun.

Gert

And then there's the singing eye candy as well.  :-))
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 01, 2014, 04:11:26 am
Well the first photo confirms the big invite to the party at Paris Disneyland and the dates so  5th and 6th . Just four days to go or maybe 5 and who knows what! Fun.

Gert

And then there's the singing eye candy as well.  :-))

Tasty
Title: Re:
Post by: kyton on September 01, 2014, 09:02:19 am
Wasn't Yannick Noah a tennis player?
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 01, 2014, 09:43:54 am
Yes he was kyton but obviously he sings as well.
Title: Re: New Model Thermomix, truth or rumour?
Post by: kyton on September 01, 2014, 10:54:28 am
Hmm multi talented LOL.
Title: Re: New Model Thermomix, truth or rumour?
Post by: kyton on September 01, 2014, 10:58:34 am
Although I love my current thermi I would have no problem purchasing a new update model. I accidently burnt the bottom of mine when a hot plate turned on under it, it still works perfectly fine. I figured since I bought mine 2yrs ago, given it a hiding in that time, I could quite happily update without feeling guilty.
Title: Re:
Post by: Jamberie on September 01, 2014, 12:00:07 pm
Like others, I'm not sure I'll upgrade,  it will depend on the new features.  However, I am preparing my justification...just in case.
I've had my TMX for 2 years and 1 month. So in that time it has cost approximately $2.55 per day or about $18.50 per week. I know I have saved at least $18.50 per week by having the TMX, not to mention the hobby/enjoyment factor. If I got a new one, after 2 years it would essentially be free :D yes, FREE ;) and then if I wanted to sell the old one, I'd make money :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 01, 2014, 01:03:29 pm
I'm going to work mine out Astarra. I hadn't thought of it that way.  :)
Title: Re:
Post by: Gertbysea on September 01, 2014, 01:55:22 pm
Like others, I'm not sure I'll upgrade,  it will depend on the new features.  However, I am preparing my justification...just in case.
I've had my TMX for 2 years and 1 month. So in that time it has cost approximately $2.55 per day or about $18.50 per week. I know I have saved at least $18.50 per week by having the TMX, not to mention the hobby/enjoyment factor. If I got a new one, after 2 years it would essentially be free :D yes, FREE ;) and then if I wanted to sell the old one, I'd make money :)

Like your style Jamberie!

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 01, 2014, 02:00:13 pm
Fake or not? Out there tonight.(http://tapatalk.imageshack.com/v2/14/09/01/cf29f910cc027f1c365226ba6c4a3d28.jpg)
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 01, 2014, 02:51:09 pm
Mmm, I think I like the one I've got.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on September 01, 2014, 03:28:04 pm
Excellent piece of research Gert ;) :D Not sure about the design though  :-\
Title: Re: New Model Thermomix, truth or rumour?
Post by: Fenix on September 01, 2014, 04:34:09 pm
Fake or not? Out there tonight.(http://tapatalk.imageshack.com/v2/14/09/01/cf29f910cc027f1c365226ba6c4a3d28.jpg)

Looks cool, similar to the patents as well. Wouldn't be surprised if this is some sort of mock photo.

I'm already sold on the TM brand over competitors so it would take a really ugly piece of kit to make me not want to commit to the purchase.
Title: Re:
Post by: kyton on September 01, 2014, 10:13:46 pm
Very interesting!
Title: Re: New Model Thermomix, truth or rumour?
Post by: Aussie Brenda on September 01, 2014, 11:08:48 pm
Cannot wait to see if it has any absolutely new features, not just heating increments  but something  really new?
The lid looks interesting.
Title: Re:
Post by: JulieO on September 01, 2014, 11:21:47 pm
Like others, I'm not sure I'll upgrade,  it will depend on the new features.  However, I am preparing my justification...just in case.
I've had my TMX for 2 years and 1 month. So in that time it has cost approximately $2.55 per day or about $18.50 per week. I know I have saved at least $18.50 per week by having the TMX, not to mention the hobby/enjoyment factor. If I got a new one, after 2 years it would essentially be free :D yes, FREE ;) and then if I wanted to sell the old one, I'd make money :)

Reminds me of a joke I read recently:   ;D

"Last year I replaced, like, all the windows in my house with those expensive, double-glazed, energy-efficient sort.
Today, I got a call from the contractor who installed them. He complained that the work had been completed a year ago and I still hadn't paid for them.
Helloooo ............ just because I'm blonde doesn't mean that I'm automatically stupid.
So, I told him just what his fast-talking salesman told me last year -- that these windows would pay for themselves in a year.
Hellooooo? It's been a year, so they're paid for, I told him.
There was only silence at the other end of the line, so I finally hung-up.
He never called back. I bet he felt like an idiot".
Title: Re: New Model Thermomix, truth or rumour?
Post by: achookwoman on September 01, 2014, 11:32:46 pm
Love it Julie.    :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on September 01, 2014, 11:40:55 pm
Well Sherlock Gert, very interesting indeed!

I like your work  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 01, 2014, 11:59:29 pm
Excellent piece of research Gert ;) :D Not sure about the design though  :-\

Not my research CC but posted on the French FB page. It could be a mock up or a teaser.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 02, 2014, 12:30:09 am
It just doesn't look right to me but then what would I know  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 02, 2014, 01:44:30 am
Now I'm not OCD but I feel like wiping it down already, and I already love it. The jug doesn't look bigger. Wonder what the round buttons do...

Great joke JO
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on September 02, 2014, 02:13:33 am
is it a touch screen???

I can't see the kneading symbol and I do like that one!

Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 02, 2014, 02:17:33 am
Me too Nikkit. It seems to have home, scales, ???, and reverse. Where is the temperature, or that may be on the home button.
Also the bowl seems a very snug fit. It almost seems to touch at the top and very fitting at the bottom. However , looking at my TM 31 it is snug too.
Like CP I want to wipe it down and get it going but I won't be.

Gert, are you wearing Sherlock Holmes detective gear in Tassy? Well done.

Julie, a good funny, I love it.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 02, 2014, 02:29:32 am
I doubt it is the final draft so to speak. It would need a bigger screen for recipe display. The button  on the side looks like a release for the lid which would provide for better safety  if the temp is to be increased. Don't worry the knead function will still be there. It seems to tic some boxes but not necessary for design quality for Vorwerk. But it is interesting for the buzz which Vorwerk are wanting over the next few days. They may have released this as a teaser ply and it will look entirely different . They certainly have been giving away a lot of product like the carry bags and extra jugs which leads me to believe that is to pacify those who bought theirs in August and were told there will not be a new model.  If it sells for 1,300 euro that would make it $1,829  but dollars to donuts Grace will make it far more expensive here. Anyone on their way to Paris?

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on September 02, 2014, 02:56:27 am
Just one way to whet the appetite, so to speak, and get the rumour mill going flat out to create more interest...release a picture!

I can't see the new one selling for less that the "old" one Gert. Grace has to pay for that fancy new building in Perth.

And not going to Paris this week, heading out bush instead  :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 02, 2014, 03:25:56 am
Just one way to whet the appetite, so to speak, and get the rumour mill going flat out to create more interest...release a picture!

I can't see the new one selling for less that the "old" one Gert. Grace has to pay for that fancy new building in Perth.

And not going to Paris this week, heading out bush instead  :)

Bugger I was hoping for a meet up and a glass of.

Gertbyparee
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cacher12 on September 02, 2014, 03:41:06 am
Be nice if  customers who purchased in the last 6-12 months are given an upgrade pathway.  As a recent purchaser I would have liked to make an informed model choice.   I may have waited, I may not.  It's all about building a good faith relationship, how many purchasers are going to sound off at consultants?
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 02, 2014, 03:56:44 am
There is definitely a new model (not sure how different it is or if its more along the lines of an upgrade without significant feature upgrades). Looking forward to hearing about it. Price I believe will be very similar but could be wrong.

Have to say though I think there is going to be a lot of annoyed customers especially those that bought in the last month or two that consultants are going to have to deal with. At least with other products like iphones etc you get the rumours happening very strongly a while before so people know there is a new one coming out soon. This is an expensive product and people will be annoyed if they saved up and bought one recently and then 1 month later new one comes out at similar price.
Title: Re:
Post by: kyton on September 02, 2014, 04:19:32 am
But with any product there is a chance of an upgrade. I can't see Vorwerk offering a discount to anyone - they are in it to make money, not friends LOL.
This thread alone has been going since June with others speculation prior to that.
What's that old saying "Buyer Beware"?
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 02, 2014, 04:21:59 am
As kyton said, we've been talking about it on here since June so it isn't exactly a surprise to us.  There's hasn't been any leaking to my knowledge from Australian consultants or HO but the information has been sourced from overseas connections.  Unfortunately consultants have to do as asked and that was to keep their mouths shut.  I imagine their jobs would have been on the line if they had not followed orders so I don't think you can go off at the consultants, they shouldn't bear the brunt of people's anger.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 02, 2014, 04:57:26 am
Yes definitely it is a risk whenever you buy something but consultants are going to have some very annoyed customers on their hands regardless of it not being their fault.

I only found out a week ago so had no idea there was even talk of a new one.
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 02, 2014, 05:06:50 am
So true Judy and turando (welcome to the forum, by the way). People go off at bank cashiers, check out girls etc so my guess is that consultants are going to get a few irate phone calls if there is a major upgrade. Possibly they have been told of how to deal with them. I hope it isn't a fob off approach. I would be furious if I had been caught out. We may need to start a new post where people can vent their feelings. This one is being inundated with viewings. Over 20,000 now.
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 02, 2014, 05:31:42 am
Here is Thermomix HO's response to people on the recipe community getting annoyed about not being told about the new model. In other words, they are not denying it, just putting the onus on Vorwerk. This was posted last week.

Hi all,

We understand there have been some speculations on other pages. Any decisions about a new Thermomix model are made by Vorwerk, and we expect they’d be kept confidential until they have information for us to share with our customers.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 02, 2014, 06:06:43 am
And they failed to mention the arrangements made months ago for the road show starting on Sat the 6th.

Anyone wanting to buy a Thermomix would have been well aware of the rumours which were circulating on the Internet since April 11 this year had they done due diligence.  There were many nay sayers and outright lies  told on many FBI pages and blogs. The are are many clues for anyone caring to look not the least of all has been the increased number of Thermomix being offered on second hand sites.

And I must say the French,Spanish and Germans have been particularly active in the rumour circuit. LOL!

So be it.  We shall see. If there is a new model I am sure there will be a lot of happy children and grandchildren benefiting  from  the upgrades that will happen.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cacher12 on September 02, 2014, 06:22:19 am
Due diligence?  Ok maybe my time frame was overly long, but as someone who has purchased in the last two months, and asked the question about a new model, only to be told a flat out no, I have rather mixed feelings at present.

As for looking at the numbers on second hand sites?  It's not my practise to buy second hand electrical but as I'm curious, there are none on Gumtree in my state
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 02, 2014, 06:23:53 am
Hilarious.http://www.daisyrooandtwo.com/2014/09/the-time-i-used-to-laugh-and-poke-fun-at-thermomix-owners/

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: achookwoman on September 02, 2014, 06:34:51 am
They will have to make the new one more expensive to avoid flack from people who have just bought the 31.

Ral was washing my bowl today.  He was having trouble putting it back together.  I told him that if he b....... It up,  he would have to buy me a new one machine. ( didn't mention that I have a second bowl and that it wasn't the machine he was messing around with.)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 02, 2014, 06:40:08 am
Thanks for the laugh Gert, I can relate.
Title: Re: New Model Thermomix, truth or rumour?
Post by: kyton on September 02, 2014, 06:41:57 am
Very funny Gert. I admit I once resisted any info about thermo machines - I belonged to a cloth nappy forum that had a few owners that were bordering on fanatics LOL which made me resist even harder.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 02, 2014, 07:06:57 am
I have been receiving googal alerts on Thermomix being sold in Australia and trust me when I tell you that there are even near new Thermomix being sold on Gumtree , eBay in every State and territory in Australia and the sales have increased in the past month.

I stopped counting and deleted my alerts on the 1 st of Sept. There were over 400 in the past  3 months. Some may be doubles.

I would not hesitate to buy a second hand Thermomix especially from me and mine is  nearly 5 years old.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 02, 2014, 08:55:42 am
I enjoyed that read Gert. Thanks. I had/ have quite a few friends like that.
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 02, 2014, 09:28:23 am
Any order received from tomorrow will get the new model. I have received this info from a very good source. So it is now the truth. No longer the rumour.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on September 02, 2014, 09:34:34 am
Great read Gert :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: astarra on September 02, 2014, 09:38:11 am
Any order received from tomorrow will get the new model. I have received this info from a very good source. So it is now the truth. No longer the rumour.

interesting Courton, did you get told on the price too?
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 02, 2014, 09:44:40 am
The new model costs $50 more. Not bad for a new model eh?
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 02, 2014, 10:09:22 am
Well fancy that, a new model - what a surprise LOL. Great price courton, thanks for that info.
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 02, 2014, 10:24:41 am
I think it is funny that in some Facebook pages the consultants are saying they are getting together this weekend for a conference to see a new flipchart presentation and not for a launch of a new model!
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 02, 2014, 10:26:03 am
It is a lot more than a flip chart presentation. There will be bells and whistles.
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 02, 2014, 10:40:01 am
very funny
Gert

  I am looking at  another machine  at the moment for  $13K. :D
who knows what will end up on my bench.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Kimmyh on September 02, 2014, 10:41:44 am
I'm with you Judy. I don't like it. Looks odd to me.
Silly me booked a demo last month for this Thursday. Doing it as a favour for a friend. Going to grill the consultant, but guess I'm just a few days early from the big news. What a shame.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 02, 2014, 12:44:37 pm
Consultants were not told officially about the new model. It's only because some of the group leaders have slipped the news to their consultants so now they know. But generally consultants are told nothing except it is a flipchart training lol.
Title: Re: New Model Thermomix, truth or rumour?
Post by: faffa_70 on September 02, 2014, 02:50:15 pm
Consultants were not told officially about the new model. It's only because some of the group leaders have slipped the news to their consultants so now they know. But generally consultants are told nothing except it is a flipchart training lol.

You are exactly right Turando. Consultants will know nothing. Exactly the same as they are not told about the monthly incentives until the last day of the previous month. The Group Leaders most likely know (after their training sessions on the east coast) but I can guess that they will have had to sign a confidentiality agreement. It is all very interesting and I feel for the consultants should there be a new model :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 03, 2014, 01:27:02 am
Things are warming up. There have been almost 2000 hits on this post in 24 hours.  ???
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 03, 2014, 01:55:25 am
who is going to buy one.. :)

and if you did, what would you sell the old one for :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 03, 2014, 02:02:30 am
Too funny cookie. There are still some nay sayers  out there which begger  belief! 

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 03, 2014, 02:04:10 am
Hi All.
I'm new here. How is everyone
I'm a new owner of only 3 weeks and before i bought i asked is there a new model coming out and was told a flat No.
So i am a bit annoyed that we wernt given the choice to buy the new model.  I know its not the consultants fault as she didn't know herself. Its allot of money to fork out. I would have loved the opportunity to decide which machine i wanted. I would have picked the new one as it is able to store recipe is wireless and quieter. I owned the Bellini before the thermomix and have to say the Bellini is so much more quieter.  I wonder if they will offer something to the new owners to soften the blow of missing out by 3 weeks.:(
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 03, 2014, 02:13:37 am
Hi Itcook, welcome to the forum.  I feel sorry for anyone who bought so close to the release of the new model TMX, personally I would rather have seen an announcement of a new model then a run-out sale like they do for cars but it was not to be.  You will be thrilled with what your  TM31 can do and I would think it is noisier than the Bellini because it's so much more powerful but I know nothing about the Bellini so I would stand corrected if this is not the case.  Stick with us, embrace your machine and enjoy the experience as there's nothing we can do about things now.  Thanks for joining us.
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 03, 2014, 02:19:46 am
It is extremely poor form of TMX HO... i am sure there are quite a few unhappy customers like you.

Imagine the consultants having to face their clients as well. Not good form at all TMX HO!
Title: Re: New Model Thermomix, truth or rumour?
Post by: curlycoat2 on September 03, 2014, 02:24:00 am
My order was placed August 20, the payment in full was debited 22nd August, I will be extremely angry if there is a new machine released September 6 when I havent even got this one.  It only just arrived at the consultants house 2 days after my 10 day cooling off period.  That seems a little unfair in itself.

Should the new machine be released I will feel royally screwed over by this company and would expect that as delivery has not occurred, I would at least be offered to upgrade for the difference in price.

Even apple announce a month in advance they are releasing iphone 6.

Yes at this level of money we should be given an informed choice and its easy to say its Vorwerx option to say or not say, but that is a cop out in my mind. The Australian supplier must ahve been told why there would be no stock.

I rang my consultant on August 20, she said there would be no stock for 3 weeks, I did ask why and she said she had no idea - and I do believe her.  My order was rushed through that night due to the official email being sent out to consultants that there would be no stock so get your orders in.

It smacks of selling off old stock at the inflated price before an announcement of a new model.

I can assure you I will not be happy if what you have posted is correct.

So much for the Trust part of the Mission Statement.


Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 03, 2014, 02:30:37 am
 ive just called head office and after asking a couple of times what we can do about the people that have just bought the old one they answered the same. As far as we know they dont know about the new machine and to call back next week. it was like it was rehearsed. They also said talk to your consultant. So pretty much putting the blame on them. She didnt know either. :(
Title: Re: New Model Thermomix, truth or rumour?
Post by: curlycoat2 on September 03, 2014, 02:36:59 am
Judydawn there was no run out sale.  I paid full price in one payment - no discount nothing.  I don't have my machine yet and my cooling off period finished without the machine even being at my consultants place.

There is zero transparency or respect being shown here to the customers that they are offloading old stock to.

My consultant new nothing of the new machine I can guarantee it.  I have known her for 30 years, she was my matron of honour at my wedding.  There is no way she knew of this prior so there is no transparency there either.

Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on September 03, 2014, 02:38:50 am
HQ definately have an interesting way of doing business considering they are supposed to be a customer focused company...isn't that the justification they give for their party plan model.  I know that nearly all of our suppliers give us a fair notice of new/upgraded products that are coming out and they usually do runout pricing on the old stock.  I can't think of an instance where we have sold old stock to a customer without being able to offer supplier supported special terms or letting the customer know that a new product is being released.  This sort of behaviour is what turned me off of Apple to Android.......
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on September 03, 2014, 02:45:56 am
Hooooooooeeeeeee TM HO are you reading this????

I should hope so.

And I sincerely hope that the flak from this is NOT passed off on to the shoulders of Consultants.

Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 03, 2014, 02:48:48 am
CC2, I realise there was no run-out sale - this was just what I would have preferred did happen.  I'm sure a consultant/friend like yours would have given you the heads up if she knew herself but she obviously didn't know.  Unfortunately it's these people who are going to wear all the complaints from their customers - along with the receptionist at HO in Perth.  
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 03, 2014, 02:49:32 am
Hopefully there will be some offer retrospectively to those who purchased so close to a new release.  Complimentary second bowl maybe!
Surely they can't afford to upset so many people.  It's lucky it is only every 10 years or so.
Rest assured it is a terrific machine however I would be feeling deceived and very unhappy too.
Title: Re: New Model Thermomix, truth or rumour?
Post by: curlycoat2 on September 03, 2014, 03:01:46 am
Thank  you Bedlam that is exactly how I do feel.

I would hope that we would be given an option to either upgrade to the new machine by paying the difference or take deliver of our machine that is at our consultants house waiting to be handed over.

At least then I would have made an informed decision.  This way I don't feel I have been informed at all, I felt I had to get my order in that night due to the backlog, there was no transparency at all about this new machine and definitely my consultant did not know.



Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 03, 2014, 03:04:05 am
I think an interesting question to pose to TMX HO is to ask them if you ordered today would  you be getting the current model or the new model!!!!!! You may find that the personnel would be running for cover and trying not to answer the question.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Chellerin on September 03, 2014, 03:09:49 am
I only received mine on Sunday after about 1year of thinking about getting one. Finally make the decision & get the ok from DH as it was a lot of money to spend to read this.........not very happy.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Kitty25 on September 03, 2014, 03:16:31 am
Hi all, new to the forums but after reading other peoples situations similar to mine thought I would also get some perspective.  I ordered my machine on 25th and after reading that night that there was apparently no stock to give out until the 'new' one, I have been waiting ever since.  I contacted my consultant on the weekend just querying the wait and she said there is still no stock, but expect it will not be a long delay and will know more hopefully on the weekend after the national roadshow where she said they are releasing a 'new demo format'.  :-))

So I am just pondering whether 'old' stock will still be given to customers whose orders are, I guess pending, or will we receive something all together different! The wait is honestly excruciating, I just want my beautiful thermie asap Lol!
Title: Re: New Model Thermomix, truth or rumour?
Post by: sammysmith on September 03, 2014, 03:22:40 am
I have become obsessed with checking for updates on this page.

its 3.21am here, the baby woke me - now I can't get back to sleep so I come on here instead haha.

It looks like a lot of you are from Australia.  Has anyone posted the "rumoured" pic of the new model on their facebook page and asked for Thermomix to comment?  I wonder if they would delete the post or if that would just fuel the fire.

apart from all these new customers, what would they expect all the consultants to do.  Apart from keeping this so secretive from them, would they then expect them all to have to buy another machine?  Or earn one, but then that wouldn't be fair as that would still be income lost?

When is the Paris launch in disneyland?  I'll be keeping an eye out if it is before the australian event.
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 03, 2014, 03:40:49 am
Sammysmith if you can bear to read through all of this post you will find the information and photo in here.

I feel for all those who have bought or ordered machines. In fact I am quite angry on your behalf. If the consultant says there is no new machine, then I guess they aren't lying. But if HO tells them no, then I think they must be lying. Surely this fact isn't legal?

As everyone says it is very expensive and if a new model is coming out then I think a lot of people will lose all trust they have in Voerwork. They will then buy several cheaper machines to last them as long as a tmx. However I love my TMX but will be VERY angry if Voerwork do this.

I will angrily step down from  my soap box and go back and finish the ironing. >:( >:( >:( >:( >:( >:(
Title: Re: New Model Thermomix, truth or rumour?
Post by: sammysmith on September 03, 2014, 03:44:54 am
I saw the pic. But was wondering if anyone had posted that pic on Thermomix in Australia's facebook page and what the reaction was?  I am not on facebook (refuse to be lol) I can only see public pages.
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 03, 2014, 03:49:02 am
Im in the road to loving my thermomix on facebook and there is allot of cranky people and im one of them . lol
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on September 03, 2014, 04:24:26 am
Is this the pic of the new machine that you've seen? I've been back through the pages a bit, but haven't come up with a picture. This one was on a FB page.
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 03, 2014, 04:30:14 am
Thats the one. I really like the look of that. It doesn't look as bulky and by the looks of it it has a pop lid which would be great.
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 03, 2014, 05:02:57 am
This is the page that Gert posted the photo. http://www.forumthermomix.com/index.php?topic=15417.225

Just scroll down a bit.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on September 03, 2014, 06:01:35 am
Oh this thread is just getting better and better.

Popcorn anyone?  ;D ;D ;D




Cookie...you can come and angrily do my ironing if you like  ;)
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 03, 2014, 06:32:12 am
Would you believe I tore the ironing board cover? It was pretty rotten anyway. I was angry about a couple of other things too and now I have to buy another cover.  ;D but no, Nikkit, I won't do yours.  :D :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on September 03, 2014, 06:36:11 am
It will be really interesting to read the posts on Saturday once the "event" has happened...if the new machine turns out to be only $50 more than the old, I can understand why people would get very upset...if there is a few hundred different and they are still going to sell the current model, it might not sting as much.  Personally I'm really hoping that they take advantage of new technology and put in more precise temperature control and a higher temp....I'd love a bigger bowl and even the ability to load a recipe into the machine and how incredible would it be if you could bluetooth to it....or even better wireless connectivity....can you tell I'm a geek.

Roll on next week...new Samsung phone, new Samsung watch, new Thermomix and new iSomething...
Title: Re: New Model Thermomix, truth or rumour?
Post by: Aussie Brenda on September 03, 2014, 06:49:43 am
I have been resisting , don't vent your anger ,  :(  I love my thermomix but I'm really disappointed in Voerwork as a company, very deceitful , I think they should have announced that a new model was coming out , had a run-out of the  old and given people a choice to wait for the new model, I'll "say" no more, just "think" it.
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on September 03, 2014, 06:50:20 am
I posted the pic on my FB page and a friend who's a consultant has messaged me to ask where I got the pic from. She's said they have big training in Perth this weekend, but hasn't been told what it's all about.
Title: Re: New Model Thermomix, truth or rumour?
Post by: AHAL on September 03, 2014, 06:50:33 am
I ordered my Thermomix on the 21st. The night before my demo I received a text from my consultant:

"I have just been told we are running low on thermomixes and they project we will run out tonight for a bit. I just though I would let you know as we could order yours tonight, you can think about it at your demo tomorrow and I can cancel if you like up to 10 days or once used. Feel free to give me a call..."

I asked when she was expecting they will be back in stock and the response was:

"They are unsure. I think not until the end of the month (Aug) They said this will be when the update would be. You can still order in the meantime it just will mean there will be a wait...and a back log, but you will be at the front of the line."

...So I said thanks but I think I will wait, I'm not in a rush and I want to see it in action first before I make my decision.

I did order it on the 21st at my demo, I didn't smell a rat or think there was a new model or anything, I was thinking it was common for Australia to run out of stock and wait for a new shipment since it is German made.

I am outside the cooling off period, but no credit card charge has been taken out and I have only had a little info from my consultant since finding out that there could be a new model on the horizon.

I asked:
Any word on when I can expect my Thermomix? and what model will it be?

Answer:
No news yet sorry. Lol there is only one model that we know about ;) I believe everything will be all good ;).

The winky faces have me speculating I could possibly be getting the new model, but I am prepared to be disappointed with the current one.

What do you guys read into it?

Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 03, 2014, 07:45:03 am
You may very well get the new model. Orders are now being taken for the new model.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 03, 2014, 07:45:27 am
Honestly I don't know why  people are upset. It is normal business practice. Also it is typical that the "independent" consultants were the last to know. A whole lot of BS I say. If I was a consultant  I would see all the "clues" . That they would "run out" of machines is laughable. Come on peeps. If many of us figured it out last April then you can bet the  consultants knew.and were forbidden to tell though they should not have outright lied. Of course they wanted their sales . They want to make money like everyone else and they have targets to meet and incentives to earn and they all want a free trip to the next freebie. Just business.

Instead of relying on what is said look at what has been done in the past few  months. It was all out there. If you bought a machine recently you would have had access to the same info as everyone else and held off until Sept.

I don't blame the consultants I must say but not to know makes me think some are pretty stupid.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 03, 2014, 07:46:31 am
AHAL you should receive the new model. I hope you do.
Title: Re: New Model Thermomix, truth or rumour?
Post by: curlycoat2 on September 03, 2014, 07:49:10 am
According to others in your position AHAL your cooling off period starts after any payment occurs so you may be lucky.  I have fully paid but not received so I am now 2 days out of the cooling off.  By the way I ordered 20 August and apparently I got a thermomix

I think Cookie1 it is deceitful.  If there is a new machine, I am not sure that I am even interested in supporting a company that does this sort of business with its customers.

I will seriously be thinking of ALL my options after Saturday when we know for certain if there is a new machine or not.

I have found the lack of transparency with their own consultants, let alone their customers highly stressful whilst I wait to see just how this all pans out.  The complete disregard for me as a consumer has been very telling of their company ethics we aren't discussing a $50 T shirt and to be honest i probably have more rights to return that T shirt than I do the Thermomix at $1939.00

Its an appalling disregard for their consultants who will feel the flak and their customers as well.
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 03, 2014, 08:07:29 am
I've been sitting here pondering about the secrecy of the new model. The  special facebook page, details about patents, mock ups of what is "thought" to be the new design, new features etc - these are obviously done by people whose paid job is to leak controlled information so that by the time of release its heavily anticipated and freely publicised. Not all people when searching for information about TM's are seeing what has been posted. The main crux of it for people especially looking on this forum is that people just want to be informed. When a new car, oriThingy comes out or a Kindle etc people who place an order have an idea that the model will be superseded in a year or 5 years time, and they roughly know which month. With the TM its quite a big ticket item for a household and for the majority a one-off purchase. New models don't come out with any regularity.

From a Vorwerk perspective: where do you draw the line at announcing a new appliance and changes in function so as not to be left with superceded/old stock? (especially when you don't discount)
If there was a cut off date, how do you not upset those people that just missed out on the cut off date? (it would be impossible to please everyone).
Advising consultants of what is actually happening means information that is not intended for the open public will get out.

From a customer perspective: why not start advising 6-12 months earlier that there is likely to be new model released in September and they can make a decision to hold off or go ahead.

Its a tough one from both sides, but perhaps a little rougher if seen from a new customer perspective.

Get your purchase agreement out and have a read through. Perhaps find out from Consumer Protection what your rights are if you wish to upgrade to the newer model and your TM has not been delivered or taken out of the box.



Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 03, 2014, 08:24:15 am
Welcome to the Vorwerk way of selling. Remember they used to be in the Tupperware business.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 03, 2014, 09:16:28 am
I didn't know that Gert. Thanks for some more information.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 03, 2014, 09:27:57 am
I remember how anxious I felt in the time between having placed the order and having received it.  Such a big financial commitment just because I wanted one. Of course within days of it arriving there were no regrets. I can imagine how everyone that has made that decision is feeling with all the talk of a new model added to the stress of " did I do the right thing".  And it should be a happy time.
Hang in there everyone, I may be silly but I have faith that a large organisation like this will look after it's valued customers.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 03, 2014, 09:43:17 am
I think they used to have 10% or something like that. They have always been in the direct selling business including cosmetics as in home selling. I have not looked at this in a while so don't  know if it has been updated but here is the link.http://www.directsellingeurope.eu/newsarticles/german-powerhouse-vorwerk-continues-grow-and-invest

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 03, 2014, 09:44:32 am
I remember how anxious I felt in the time between having placed the order and having received it.  Such a big financial commitment just because I wanted one. Of course within days of it arriving there were no regrets. I can imagine how everyone that has made that decision is feeling with all the talk of a new model added to the stress of " did I do the right thing".  And it should be a happy time.
Hang in there everyone, I may be silly but I have faith that a large organisation like this will look after it's valued customers.


I had knots in my belly until I started to use it and then all my muscles relaxed and I just sighed at  how wonderful it is.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 03, 2014, 10:23:03 am
there are other machines out there :)

so much hype, over one brand..
maybe one should look at all options.

new model cars come out, and don't cause this much fuss. :)


where is the care factor from HO.
maybe  wait

Title: Re:
Post by: kyton on September 03, 2014, 10:52:06 am
It's the hype that kept me away in the beginning. I stewed over it for ages. Then as nice as the consultant was I hated the high pressure sales tactic so I still put off the buying for another 6mths.
Finally after that time I bought, but from a Vorwerk seller in Germany. They were excellent to deal with, price savings were amazing and there was no high sales pitch.
So as much as I love the machine I hate the sales situation here in Australia. If the new machine is worth upgrading I will once again approach the German seller and crunch the numbers again.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 03, 2014, 11:01:04 am
I am a consultant and found out last week. I had no idea a new model was even rumoured as I don't visit many online pages.  Luckily for me,

For anyone who ordered after the 20th when stock ran out, you should get the new one. Once it is announced, they will be calling people and asking them if they wish to pay the $50 for the upgrade.

I do think it is shoddy for people not to know. Not everyone who wants to buy one is going to search online forums and since most of us consultants had no idea till recently we would have been telling people no we know nothing about a new model.

Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 03, 2014, 11:07:06 am
Turando .
what about the people like me and many others that have only had there thermo for 3weeks is there anything we can do?
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 03, 2014, 11:07:21 am
So here comes the true situation. Thanks Turando. I knew my source was very good but I was waiting for someone else to confirm the details.

How is it sold in Germany Kyton?
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 03, 2014, 11:11:58 am
For the person who has not had their TM delivered. Ask the consultant to speak to their group leader about swapping it for a newer model one if it is an older model (it could possibly be the new one since she isn't allowed to deliver it yet). You have not taken delivery so should have more leeway.
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 03, 2014, 11:12:09 am
Ok, let me put a curly question out there...what if people who put in an order on 21 August, for example, refuse to pay the extra $50 ...would they still get the new model since they have run out of the current stock? After all, these people were within their rights to refuse to pay the extra $50!!!
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 03, 2014, 11:14:40 am
itcook: unfortunately i can't think of anything that can be done. I don't know if head office has any incentive for the buyers recently or not. I guess we'll be finding out next week.

I should add that I'm probably not as in the loop as maybe other consultants were as I've been quite sick past few months so have not had much contact with others. But like I said group leaders were not even meant to mention it to us and I have no idea when they found out but I doubt it was ages ago.
Title: Re: New Model Thermomix, truth or rumour?
Post by: MEP on September 03, 2014, 11:15:39 am
I haven't been on here for many months because we recently moved across the world to be with a terminally ill grandmother. I had to sell my tmx when I left Australia because of differences in voltage and then couldn't buy one here because they are not available in the US and Canadian consultants were forbidden to sell to US residents so have been missing the tmx very much. Hence, news of a new model is very interesting. I wonder if they will start to market to the US market and what the price will be in the UK and rest of Europe? I always found the Australian pricing to be too steep when compared to its European and UK counterparts, particularly since the strengthening of the Australian dollar against other currencies. Australian pricing very uncompetitive because TMX Australia is a monopoly supplier.
Title: Re:
Post by: kyton on September 03, 2014, 11:16:23 am
I am not sure Courton whether there are still consultants but they also have an online distributor. I had a contact on another forum that had bought one online from them. So I waited for a couple of months to see if he had any issues. When he didn't I contacted the seller as well and found it a really easy process. It was delivered by courier within 3wks if ordering. I also got four cookbooks on a disc that I then downloaded into ibooks on my iPad as well as printing out the EDC for easy reference.
The only issue if you can call it that was my mc crazed but rather then fluffing around sending it back to Germany, I just ordered one directly from Perth.
The $ saved at the time were quite considerable even adding in postage was still very worthwhile.
Title: Re:
Post by: kyton on September 03, 2014, 11:18:59 am
Turando thank you for having the courage to confirm what we have been suspecting for so many months. Hope you don't have any repercussions from the disclosure xx.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 03, 2014, 11:20:26 am
I haven't been on here for many months because we recently moved across the world to be with a terminally ill grandmother. I had to sell my tmx when I left Australia because of differences in voltage and then couldn't buy one here because they are not available in the US and Canadian consultants were forbidden to sell to US residents so have been missing the tmx very much. Hence, news of a new model is very interesting. I wonder if they will start to market to the US market and what the price will be in the UK and rest of Europe? I always found the Australian pricing to be too steep when compared to its European and UK counterparts, particularly since the strengthening of the Australian dollar against other currencies. Australian pricing very uncompetitive because TMX Australia is a monopoly supplier.

The Canadians have been selling into the US for some time MAP if you want one . Not hard to,get your hands on one if living in the US.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: MEP on September 03, 2014, 11:29:22 am
That's what I thought as well Gert but since beginning of 2012 ( I think) they were advised no more sales to US. But yes, if I desperately wanted one I could, but I had to pay for postage from Canada, the consultants PayPal fees (additional 7%) and pay for postage (both ways) if tmx ever needed servicing. Consultant was going to provide bogus Canadian address so it was a very dodgy and expensive purchase. Total cost came to over $2400 Canadian dollars I think.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 03, 2014, 11:36:22 am
Kylie - does HO have access to the users info on this site? If not I'm not sure how they would figure out who I am :) If they do and they kick me out that's ok.
Title: Re:
Post by: kyton on September 03, 2014, 11:37:54 am
Not sure but I wouldn't put it past them LOL
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 03, 2014, 11:41:59 am
lol no worries. theres no info there anyways on who I am :)

I am very curious about the new model though as I have no idea about what the differences are and if its anything significant.
Title: Re:
Post by: kyton on September 03, 2014, 11:42:45 am
Me too - love s new gadget!
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 03, 2014, 11:43:55 am
Feels real now!  Getting excited!!!!
( not that I didn't believe you Gert)
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 03, 2014, 11:45:03 am
haha me too. and the only way i'll be able to justify it is if I somehow earn it via being a consultant. how we are meant to do demos without a new machine though to get sales is going to be an issue. hopefully it is nothing ridiculous for the consultants to upgrade.
Title: Re:
Post by: kyton on September 03, 2014, 11:59:08 am
Will keep my fingers crossed for you Turando. So have we found out because of the time difference do we get the release first or are we after Europe?
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on September 03, 2014, 12:05:29 pm
Kylie - does HO have access to the users info on this site? If not I'm not sure how they would figure out who I am :) If they do and they kick me out that's ok.
HO does not have access to personal details of this site turando.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 03, 2014, 12:35:23 pm
Thanks for that! :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Kimmyh on September 03, 2014, 12:47:06 pm
Thanks for your honesty turando. It's very refreshing to be informed and I appreciate you taking time to answer a few of our queries.

Must say, well done Gert. You worked it out ages ago.....we never doubted you. Your our tmx super sleuth!
Title: Re: New Model Thermomix, truth or rumour?
Post by: thenorthern on September 03, 2014, 01:16:32 pm
Turando, and others, can I ask some questions to confirm some things?  I'm not sure how much you know obviously so no worries.

Can I be confident that my cooling off period begins when I make payment NOT from when I signed the form?
Do you think there will be more stock of the TM 31 at all, from today/when they went out of stock last week?
Approx how long will it be until the new model will be ready to be delivered?
Do only select consultants know?  I imagine this is the case.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 03, 2014, 02:01:07 pm
I'll need to check the form. I assumed it was from time of order but will double check. Have you ordered recently and had payment taken out?

No idea about TM31 stock but I doubt it.

Again not sure of timeframes of delivery. I would assume (and assuming can be totally wrong!) that some stock has arrived by now especially with consultants needing machines to start demos and people already waiting for their machines.

I think those who are close to group leaders would know more than a normal consultant. And I don't think any group leader would want to risk their position by saying too much to any consultant though.

Sorry don't know much info beyond what I've already said as I'm a bit out of the loop in general :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: thenorthern on September 03, 2014, 02:17:15 pm
I'll need to check the form. I assumed it was from time of order but will double check. Have you ordered recently and had payment taken out?

No idea about TM31 stock but I doubt it.

Again not sure of timeframes of delivery. I would assume (and assuming can be totally wrong!) that some stock has arrived by now especially with consultants needing machines to start demos and people already waiting for their machines.

I think those who are close to group leaders would know more than a normal consultant. And I don't think any group leader would want to risk their position by saying too much to any consultant though.

Sorry don't know much info beyond what I've already said as I'm a bit out of the loop in general :)

Thanks.  I ordered but haven't paid.  I was told they aren't taking payment because there's no stock, and would take my payment when they stock was flowing again.
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 03, 2014, 02:20:08 pm
Turando this forum is not affiliated with Vorwerk so they do not have access to personal details unless they hog tie the moderators  and tickle them to death.

I think the whole story of running out of stock is just that - a story. My theory is they will still have some of the old models in stock if you prefer one of these but they are holding off until breaking the news officially. Most people would go with the newer model for resale purposes, and for $50 diff this is very fair trading in my opinion, but for those that had their heart set on the current model they will get it. There is a grey area here and until Vorwerk say what their intentions are we are all just second guessing.

My consultant said she can call me Saturday night or Sunday, bless her.  Call me Saturday if she wants/remembers,b ut Sunday is Father's Day and to me that's as good as a public holiday for everyone.
Title: Re: New Model Thermomix, truth or rumour?
Post by: faffa_70 on September 03, 2014, 02:26:00 pm
You will get your call CP  ;) ;)
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 03, 2014, 03:19:56 pm
I know, she is so good. I'm glad you put me on to her  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cuilidh on September 03, 2014, 09:16:59 pm
I have been reading this thread with mixed feelings, none of which I will express as most have already been covered.  The thought that occurred to me, though, is that there is likely to be a flood of second hand TMX31 coming onto the market very soon as consultants upgrade to the new model and sell of their old one.  Good time to buy a used 31 if you are interested!
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 03, 2014, 09:44:24 pm
interesting, whish we did not have to go through a demo process.
Title: Re: New Model Thermomix, truth or rumour?
Post by: kyton on September 03, 2014, 11:11:30 pm
You don't Obbie, you can buy from overseas LOL.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on September 03, 2014, 11:46:00 pm
interesting, whish we did not have to go through a demo process.

You shouldn't have to obbie, just ring your consultant and order one over the phone. That is what I did with my last one. She delivered it, we unpacked it and hey presto, new machine and no fluffing around.  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 04, 2014, 12:00:34 am
I was going to do that.Buy one from Germany. Had one ready for me to pick up as a friend of mine got them but what i found out is while you do get the 2 years warranty its not applicable in Australia. So if you have issues you have to either send it away or pay to get it fixed. Also if you dont have the demo you miss out on the free thermoserver. I like free things. lol
Title: Re: New Model Thermomix, truth or rumour?
Post by: kyton on September 04, 2014, 12:35:03 am
Yep that's right, any warranty issues either have to be paid for in Australia or sent back to Germany. I weighed that in my decision. Thought that it was a solid enough machine from all reports that I was willing to "risk" it. Two years next month no issues other then crazing on my mc. Still in front dollar wise by a mile. No thermoserver never concerned me - have survived without one for 43 years, figured I don't need one now LOL.
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 04, 2014, 01:14:53 am
I NEED that warranty. I also get extended warrantys when i buy anything cause knowing my luck it will break down. Not sure what it is but if i dont take the extended warranty out it dies. lol
Better to be safe than sorry in my world. lol
So thats why i bought from a consultant. i have piece of mind now.:)
Title: Re: New Model Thermomix, truth or rumour?
Post by: blue on September 04, 2014, 01:52:45 am
Hello.  I am a consultant and can vouch that we have not been told of new model.  I was curious when stock runout was mentioned and started searching for info.  That's how I came upon this site but I have not been able to find much else.  The roadshow alone did not cause me speculation as they have been done in the past.  There had been new brochures printed so we all dismissed thoughts of a new model.  With the help of the info here ( Gert has an amazing contact! ) I managed to get my group leader to basically confirm that this was happening and from my first inkling, in the past few weeks, I have not pursued any sales. The two sales previous to this info were to good friends so I will have to deal with that as with all things in life - sometimes things are out of our control and it's often all in the timing. I know they are both wrapped with their Thermomix and am sure that will help.  I am not going to stress about orders undelivered without us yet knowing what will be offered to customers as I am hoping that there will be options so that the customer can make up their mind.  It is very distressing to see people getting so worked up without knowing what the new Thermomix has to offer and what Thermomix is going to offer these customers.  I know that years ago Australia had to wait for the new model so we are lucky be getting it at the same time as Europe. Not long until we know and hopefully everyone will be appeased. I feel for those who will want the latest, there would have been a line in the sand somewhere, even if there had been advance notice given. Someone would always have bought the day before that notice.
Title: Re: New Model Thermomix, truth or rumour?
Post by: AHAL on September 04, 2014, 02:54:30 am
Can anyone clear up if the 10 days cooling off period is: from the day the paperwork is signed, or: from when payment is processed?
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cacher12 on September 04, 2014, 03:02:10 am
When payment is processed

Obviouslys payments are not being processed at the moment so the consultants can go back and ask if you want to pay extra and upgrade
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 04, 2014, 04:01:53 am
lovely to see all these new members posting, instead of lurking. welcome.. :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on September 04, 2014, 04:58:40 am
I remember when I bought my TM21. I bought it in September 2014 and the new one came out in at that time. I didn't have a demo as my sister ordered it through her consultant. That consultant didn't ever contact me once. I was furious when I learned there was a new machine.

I've been thinking about retraining again. Apparently, there's some good incentives. I'd love to get one of these new machines, so that's certainly a good way to earn one. The only thing that holds me back is the travelling costs and cost of food for demos. I did eleven demos and sold only three machines when I started. Since then, three people have bought from another consultant and I didn't receive any commission as you are supposed to.

I just find the sales process leaves me a bit cold. I'm not keen on the pressure sales and pushing from the GL to sell, sell, sell. I like to teach people about food and how to prepare and cook it easily and cheaply. Hopefully, that is enough to make someone interested in purchasing a machine. Depending on the cost of this new one, I may consider going back.

DH will roll his eyes and ask me how long it'll last this time.  :-))
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 04, 2014, 06:10:29 am
MJ I had a friend who only gave it up recently. She was quite naughty with her demonstrations etc. she would make what the people asked for, within reason. A couple of times I helped her practise things she was unsure of. She obviously had a good group leader as when she didn't make sales her group leader gave her some of hers. She was just friendly and didn't push. She sold quite a few.

I delayed buying mine for some time as I wasn't impressed by the way they were sold. But eventually my desire to have one won me over.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 04, 2014, 07:50:28 am
I think the GL you have makes all the difference. My one is wonderful and never pushes. If I had a pushy one I would have stopped a while ago. Can't stand pushy sales stuff. I demo and leave it to the person to decide and tell them to contact me with questions / orders etc. I hate to push anyone towards a 2k machine. It's worked well enough for me.
Title: Re: New Model Thermomix, truth or rumour?
Post by: kyton on September 04, 2014, 08:14:02 am
Turando that's the sales approach that would have gone a long way towards me buying. My demo was actually done by a GL. Whilst she was a nice person, she phoned me constantly as well as my friend who had been "slightly" interested. I told her from the get go, if I am buying one I will approach you but instead she chose to diary the exact date we arrive back home from overseas and start phoning daily. I come from a high pressure sales role in Banking so I know how demanding and hard it is but that pitch doesn't work for me.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 04, 2014, 08:29:18 am
I think for me as well I didn't feel pressure as it wasn't my full time job where my rent etc was dependant upon it. I know for some consultants it is a full time job so making sales is their income so they feel more pressure too. And then add the pressure of the GL and it gets more pressure too.

I feel highly uncomfortable in pressure sales (had an absolutely horrendous experience once at a friend's house at a party plan thing where the person who was selling who was also the friend of the host was telling people why aren't you buying etc. I still cringe when I think about how bad it was). After that experience my friend vowed never to hold a party plan party again lol.


Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 04, 2014, 10:08:05 am
I remember when I bought my TM21. I bought it in September 2014 and the new one came out in at that time. I didn't have a demo as my sister ordered it through her consultant. That consultant didn't ever contact me once. I was furious when I learned there was a new machine.

I've been thinking about retraining again. Apparently, there's some good incentives. I'd love to get one of these new machines, so that's certainly a good way to earn one. The only thing that holds me back is the travelling costs and cost of food for demos. I did eleven demos and sold only three machines when I started. Since then, three people have bought from another consultant and I didn't receive any commission as you are supposed to.

I just find the sales process leaves me a bit cold. I'm not keen on the pressure sales and pushing from the GL to sell, sell, sell. I like to teach people about food and how to prepare and cook it easily and cheaply. Hopefully, that is enough to make someone interested in purchasing a machine. Depending on the cost of this new one, I may consider going back.

DH will roll his eyes and ask me how long it'll last this time.  :-))

Once bitten MJ  remember the cost of all the travelling and  the intrusion on your evenings and weekend when you were TOLD. NOT to forget the  that you were
INDEPENDANT, ,
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 04, 2014, 10:18:51 am
I'm wondering if they will be keeping the same method for using the machine because otherwise all the TM books are going to be an issue. I assume they would. But I tend to assume things that end up wrong!
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 04, 2014, 10:22:14 am
there were 180 sales  for thermomix on gumtree today...
that is alot

 I rang my consultant  today, who has not heard anything, as she is n ow just a consultant not a GL.

see what happens Saturday :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: curlycoat2 on September 04, 2014, 11:16:17 am
My cooling offer period was extended so that I could cancel my order and receive a full refund less the freight of the machine back to Perth.

The GL that did this told me she had the authority to assess each case individually but in the light of the rumours etc she offered the above option to me or the delivery of the machine she had for me at her place.

I took the first option :) and I would urge anyone that has not taken delivery of their machine to contact their GL and discuss whether they can also have this extension given to them.

The GL that I spoke to is even taking the machine to our State Head Office to get them to freight it back with the other machines that have been returned.  She will be in training all next week she told me so is happy to organise it for me.

To say I feel lucky would be an understatement.  Whilst I know the machine is good - clearly or I wouldnt have purchased it, I am a gadget girl and I would have sold the one in its box to recoup and purchase the new one. 

I have found it interesting to read how consultants and customers have been treated by the company as result of these thread being posted here and on FB. 

Thank  you for this thread and for the advice that has been given in it and also extended to me via private message.  I have appreciated any and all help offered.
Title: Re: New Model Thermomix, truth or rumour?
Post by: blue on September 04, 2014, 11:47:34 am
That's great curlycoat2. Glad your mind has been put at ease. It bodes well for how customers are going to be looked after. Still two sleeps!!
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 04, 2014, 12:38:36 pm
Ok so i just got this from here http://blogs.elpais.com/el-comidista/2014/09/la-nueva-thermomix.html
This has been translated. It is about the NEW Thermomix

Touch screen. Recipes digital input directly on the machine. More futuristic design. These are some of the innovations present the new model Thermomix, which relieve the latter that became commercially available and makes seven 10 years, TM 31 Vorwerk, the manufacturer, thus faces multiple competitors that have sprouted your appliance, possibly the most successful of the century in Spain (more than 1.6 million customers, 124,000 pieces sold in 2012) despite being one of the more expensive (about 1,000 euros).
The sixth version of the device since its appearance in 1968 will go on sale in September, as pointed website Le Nouveau French Thermomix . But the German company neither confirms nor far, neither the price nor the novelties included. True to its business strategy, maintained a stony silence on the issue, "says Vorwerk not their releases before they happen", say from your communication agency.
Despite the secrecy surrounding the invention, more like the formula for Coca-Cola, Wikileaks reports or the Roswell aliens than a kitchen gizmo, The Comidista been able to meet some of its details. The most important is digitization: the new machines can be programmed from a touchscreen and take an entry in one of the sides in which to connect a pendrive kind of round shaped pill laden recipes. With them, the machine itself will be telling you the steps you need to take to make a dish and schedule the times and speeds required for each action.
Thus, recipe books may be used in the traditional manner, ie printed, but also in digital format, ready to be entered directly into the computer system of the apparatus. The "kitchen tour" touch screen let the user view the complete recipes, ingredients and preparation times. They can be searched alphabetically or by category, certain recipes to favorite or check the nutritional value of each dish. There is also talk of a possible update of the application for phones and tablets that allows direct connection of these with the machine.
Screenshot 09.02.2014 to (s) 18.30.32
Things were pretty orange ... / THERMOMIX CANADA
 
The Thermomix thus becomes a robot in the purest sense of the word, which just bring arms to get you the ingredients in closets and a tray to serve the wine while guises. I imagine criticism from purists arreciarán with this new system, which accuse of destroying the magic of the kitchen to transform further into a purely mechanical process. In the same way that the less skilled in the culinary arts will appreciate that they facilitate the processes up submonger level, while the risk of mistakes and failure is minimized.
The design of new Thermomix has other less impressive, but also resultón news: you do not masturbate, as claimed in The World Today, but they have a different system closed the lid clamped and indicators which warn that the glass metal is hot. Moreover, it still has its classic accessories-the basket, spatula, butterfly and double container Varoma- and basic function of cutting / removal and heat simultaneously. To reassure those who have collected thousands of recipes, they will like the new gizmo.
With digital renovation of its flagship product, the Thermomix stands up to other robots as Moulinex Cuisine Companion or MYCOOK Taurus, with similar functions but something cheaper and available in stores (Vorwerk only sells its machines through demonstrations address). After its defeat in the Spanish courts, after a long battle dismissed the lawsuit against Taurus for infringing its patents, the German company will try to convince consumers that their technology is the best and worth the effort of acquiring economic . Remains to be seen if he achieved with so much drive as in recent years.
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 04, 2014, 01:12:25 pm
Interesting read. Well done Sherlock!
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 04, 2014, 01:20:34 pm
lol. i love google translate. lol
Title: Re:
Post by: kyton on September 04, 2014, 01:30:29 pm
Very interesting!
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 04, 2014, 01:54:41 pm
I know it's not all the info but does anyone else find the idea of this pendrive or seeing recipes on the screen not that exciting? I really really hope that isn't the main change.

One of the things I really want is a higher temp.
Title: Re: New Model Thermomix, truth or rumour?
Post by: blue on September 04, 2014, 02:16:15 pm
Yes Turando, I'm with you on that.  Will appeal to some but I'm more excited about the possibility of temp and scale changes.
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 04, 2014, 09:41:52 pm
Higher temperature is on my wish list!
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 04, 2014, 10:32:00 pm
I am sure there will be a higher temp maybe enough for caramelisation but not much higher .

Only hours to go.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cacher12 on September 05, 2014, 12:29:10 am
Scale accuracy and a better lid lock mechanism.  My lid shifts during operation, so if I stop, add something via the hole, I have to remember to tweak the lid.  It's almost second nature now but did have me wondering what I was doing wrong at the start
Title: Re: New Model Thermomix, truth or rumour?
Post by: astarra on September 05, 2014, 12:39:58 am
Scale accuracy and a better lid lock mechanism.  My lid shifts during operation, so if I stop, add something via the hole, I have to remember to tweak the lid.  It's almost second nature now but did have me wondering what I was doing wrong at the start

I have that problem with one of my lids but not the other  ???
Title: Re: Re: New Model Thermomix, truth or rumour?
Post by: Leontine on September 05, 2014, 06:34:57 am
(http://tapatalk.imageshack.com/v2/14/09/04/69a9aab1cf9fba1d1249ef814463a83d.jpg)

I'm. A new user for 3 weeks following this and found this....
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 05, 2014, 06:47:00 am
I suppose we will find out really soon
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 05, 2014, 06:48:14 am
The info in that picture is the same exact info for a chinese copy of the older TM so I doubt it has anything to do with the real TM. Will find out tomorrow :)
Title: Re:
Post by: kyton on September 05, 2014, 06:53:18 am
I really have no patience LOL I just want it to be released NOW. Then I can work out if I want one or not.
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 05, 2014, 07:21:07 am
Sure you do! Come and join the line up outside HO  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 05, 2014, 08:50:03 am
there are so many on ebay, and gumtree. :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on September 05, 2014, 10:13:19 am
In that info it says temperature from 40 to 140!! I hope so! It also says frying. I hope so, too!

Not that interested in the touchscreen inbuilt recipes etc, able to connect to iPhone etc.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 05, 2014, 11:06:19 am
Sure you do! Come and join the line up outside HO  ;D

Are you going to be the forum tester CP?
Title: Re:
Post by: kyton on September 05, 2014, 12:06:44 pm
Why is the clock moving soooooo slowly??
Title: Re:
Post by: MrsG on September 05, 2014, 12:28:02 pm
All those responses and not one about it telling us we will not masturbate??! What the hell girls. Am I the only idiot here that laughed out loud at that!
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on September 05, 2014, 12:36:00 pm
 :D Yes, I did see that!! I didn't think I could comment as usually words like that are replaced by ** due to the automatic process on the forum. So, I didn't bother. I wonder what on earth the word was meant to be? Gotta love google translate! ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: disaster chef on September 05, 2014, 12:46:14 pm
I laughed at that too.  I find using mine exciting but certainly not in that way.  LOL
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 05, 2014, 01:22:06 pm
Has anyone put in an order for the new model as yet?!?!?!
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 05, 2014, 01:32:08 pm
Not officially. I've told my consultant I want it, so she will call me as soon as she can tell me what's what. It's so sad to be this excited. All I can say is I'm glad they don't bring out a new model more regularly. I hope it's been thoroughly road tested and put through its paces, as it will be really annoying if there's hiccups.
Title: Re: New Model Thermomix, truth or rumour?
Post by: faffa_70 on September 05, 2014, 03:02:10 pm
It's now only 12 hours until the Roadshows start ladies!! Stay tuned  ;D ;D ;D My phone won't be very far from my fingers tomorrow ... just waiting for the call / message  ;) ;)
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 05, 2014, 03:53:31 pm
It's a time like this that I would live to be a consultant. How exciting!
Title: Re: New Model Thermomix, truth or rumour?
Post by: Foftein on September 05, 2014, 03:55:32 pm
 ;D ;D ;D
Title: Re:
Post by: Gertbysea on September 05, 2014, 06:44:20 pm
All those responses and not one about it telling us we will not masturbate??! What the hell girls. Am I the only idiot here that laughed out loud at that!

No!

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Siren on September 05, 2014, 08:25:01 pm
Thermomix UK has included details of the new model in a newsletter this evening, and a link to the product information is given on their Facebook page.  The link is http://new.thermomix.co.uk
Title: TM5 launched in UK
Post by: droverjess on September 05, 2014, 08:25:25 pm
Today I got a newsletter and it announced the launch of TM5

Here is the link http://new.thermomix.co.uk

I look forward to hearing more about it, but will just happily continue on with the one I've got.

I look forward to reading the comments!

Enjoy
Title: Re: New Model Thermomix, truth or rumour?
Post by: tarasis on September 05, 2014, 08:41:36 pm
Some videos up on Youtube showing the TM5. I'm quite undecided. I don't like the chip thing. Quieter is always good.

http://youtu.be/qHgeZ9WT-3E
Title: Re: New Model Thermomix, truth or rumour?
Post by: Shanthom09 on September 05, 2014, 08:48:38 pm
http://www.superkitchenmachine.com/2014/21204/new-thermomix-tm5.html
Title: Re: TM5 launched in UK
Post by: tarasis on September 05, 2014, 08:59:26 pm
There is a bit of a discussion about it in the news forum. You can see a video about it http://youtu.be/qHgeZ9WT-3E and more info http://www.superkitchenmachine.com/2014/21204/new-thermomix-tm5.html
Title: Re: New Model Thermomix, truth or rumour?
Post by: Shanthom09 on September 05, 2014, 09:21:07 pm
Love the new look and features :) :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cuilidh on September 05, 2014, 09:22:10 pm
On reading TMX UK's information it seems that Demonstrators / Consultants are now to be replaced by Advisors ... no end to the innovations and changes with the new TM5!  I'm not even going to comment on the new model but will happily wait until I hear all tht you have to say instead.
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on September 05, 2014, 09:26:12 pm
Not enthusiastic.  Don't like the recipe chip instead of a USB.  The size increase in the just is minimal as well as the temperature increase. I'm swinging more and more towards the Robot Cook.
Title: Re: New Model Thermomix, truth or rumour?
Post by: arafalov on September 05, 2014, 09:37:50 pm
I don't have Thermomix yet (was waiting for the new one, but I can read the manuals :-) )

1) The maximum temperature is now 120 degrees, up from 100: http://thermomix.vorwerk.co.uk/thermomix/smarter-cooking-by-design/handling/temperature-control/ . Not enough to sear, so which dishes do these extra 20 degrees (temperature controlled) make a difference for?
2) Slightly bigger bowl, but not by much
3) Negative scale measurements, so you can take stuff out
4) Scale works at low-speed, so you can add ingredients on the go. Also, can pause, scale, continue - this may allow it to do new things
5) Locking mechanism, as some people asked for
6) Something about being stronger but quieter (I think in the video), but the motor is still 500W

Non-cooking implications:
Recipe chips could be controversial. Obviously, they make some things easier, especially for beginners. But it is a completely custom design, so can cause both the lock-in to Vorwerk and will not help to grow the community around recipes (e.g. no way for random recipe to be loaded onto one of those). Maybe, in the future, they will offer a WiFi chip/Bluetooth chip to enable these additional options (e.g. Notify phone when done, remote start, etc), but that would require those pins to carry power, not just data. Maybe some Electric Engineer geeks can confirm whether that's the case.

Online accounts and mobile apps are coming in 2015, so Vorwerk will want to know who you are by offering you benefits, but also having access to you to up-sell. They probably realize they can make more money by having stronger control over the information. The telling sign would be if they start enforcing their Thermomix trademark to shut down some non-official websites (like this one).

Custom chips sold by distributors also mean that they will want your consultant to get in touch with you more frequently to up-sell. I don't know if that happens now when the new recipe books are come out, but will happen or happen more often. They may also use the online registration information to feed the consultants with leads.

Chips are also obviously new items to throw in with the purchase or parties. Their sale markup will be significant, so they could be quite attractive as piled-on incentives. Also, caters to a 'collect-them-all' mentality, which was previously mostly satisfied with books.

I am curious how they are planning to do maintenance/updates of now even more computer-like device. Most probably through those same chips.

I am still getting one of course. My new kitchen is standing mostly empty waiting for it. And hope they don't need to make version 5.1 too soon (what happened to 4.0 btw?) The main question now is how long it would take to get one in Canada, if I ordered it next week!
Title: Re:
Post by: Itsnotartitsdinner on September 05, 2014, 09:52:27 pm
Is it connected? Can you upload your own recipes?
Title: Re:
Post by: Itsnotartitsdinner on September 05, 2014, 09:55:43 pm
Just read ^^ not worth the upgrade for me.
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 05, 2014, 09:59:16 pm
oooh how much is it :)
Title: Re:
Post by: Jamberie on September 05, 2014, 10:31:45 pm
Apparently the same price Robyn as a tm31
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 05, 2014, 10:40:21 pm
I'll soon find out.. :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Thermesa on September 05, 2014, 10:46:29 pm
My understanding is that varoma is 120 degrees so no different. My husband has approved the upgrade if it is quieter. His miniature train club have passed a motion for me to upgrade. They seem happy with the production of supper.

My rep actually took a 4 month sabbatical starting July so she could live in Perth to do some whole foods training. Sounds like it was good timing.

The meals will only be as good as the recipes ultimately. Love this forum for all the ideas.
Title: Re:
Post by: kyton on September 05, 2014, 10:59:10 pm
Off to check my overseas sellers site to see their pricing ....
Title: Re:
Post by: Leontine on September 05, 2014, 11:05:14 pm
In  Europe 1109 euro so 80 euro more than the tm31 I only have mine for 3 weeks so very sad not to find out earlier of the rumours.....
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on September 05, 2014, 11:10:16 pm
This forum is one of the reasons I've now pretty much decided that I won't get the tm5 unless my tm31 dies.  I very rarely cook anything out of the recipe books but normally either convert recipes or use recipes from here.  I do a lot of jam and sauce making and feel limited by the size of the tm jug. I normally use the thermochef when doing sauces as the shape of the jug is more forgiving and less likely to overflow.  The machine I'm looking at is a 3.7l jug with a 2.5l liquid capacity.  I really wanted the higher temp too, after playing with the hmp, I liked being able to use the higher temps for caramelising etc...also being able to stop the blades and keep cooking was great.

The new tm5 looks good but it doesn't offer anything I'm currently after.  I would still recommend it to friends if they were looking to start out with thermal cookers and I would get  it if my tm31 was ever unrepairable but I think I will go with a machine the will give me more flexibility to play.  The only thing that might sway me is if they say that it is self programmable but it looks like that would be unlikely as people wouldn't be so likely to buy the recipe chips.
Title: Re:
Post by: kyton on September 05, 2014, 11:21:50 pm
I'm waiting as we are going overseas for a month in a couple of weeks time. I want yo make sure all the bugs are ironed out before buying. As much as it will kill me having to wait LOL.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bonsai on September 06, 2014, 12:41:10 am
I'm a bit disappointed - was hoping for some features similar to what the HMP has. I'm not attracted by the recipe chips and the differences in temp and bowl size are negligible. Won't be rushing to upgrade.  What DID happen to thermomix 4 ???
Title: Re: New Model Thermomix, truth or rumour?
Post by: Fenix on September 06, 2014, 12:53:23 am
Good morning ladies (and gents)

... Isn't this the morning we've all been waiting for !!!

At a glance, yes I expected more but am still excited for the little additions and overall design of the TM5. I guess from my POV I was already happy to purchase a TM31 over the competitors, so the TM5 is an extra 10% reason to solidify that decision. I would have liked to have seen a bunch of new features added but considering this will be my first thermal mixer I've got a lot of ground work to cover from the get go.

Not sure I'd be rushing to upgrade if I'd already owned a TM31 for a couple of years, but I guess when you consider a good resale value then the difference would be worth it.

Overall, I'm just happy the cat is out of the bag.... and now..... when can I get my grubby mitts on one :)



Title: Re: New Model Thermomix, truth or rumour?
Post by: astarra on September 06, 2014, 01:15:56 am
Still nothing on thermomix.com.au (http://thermomix.com.au) about it yet tho  ???

Bit disappointed in the recipe chip, I would be nearly lusting over one if I could put my usbs into it and use all my saved recipes, but sadly it doesn't look like it can be done!  :( Actually, it probably is just as well,  ;D  8)
Title: Re: New Model Thermomix, truth or rumour?
Post by: JulieO on September 06, 2014, 01:21:20 am
You know I like the look of it; nice, smooth and modern looking and my DH asked me this morning if I'd like one  :o

I'm going to hold off on that though, as for me there aren't enough changes that make me want to fork out another $2000 to upgrade.  
A 200ml bigger bowl is neither here nor there and the one thing that would have got me really interested - the temperature isn't very much different either.

My dtr hopes to buy her first machine towards the end of the year, so if that happens I will get a hands on look at it, but for now I will watch and read peoples reviews to see if my mind changes.  :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Aussie Brenda on September 06, 2014, 01:25:00 am
I like the look of it but nothing new so far to make me interested in upgrading.   I would like to see  one in action , I will be very interested to hear about the first demo held, who's upmformthat???? :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: astarra on September 06, 2014, 01:28:38 am
I stand corrected - maybe - just looked at the au tm site and the stay updated tab is currently under maintenance so I guess it is coming!!  :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 06, 2014, 01:30:34 am
thermomix HO australia website is now under maintenance, so they must be uploadding  info.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 06, 2014, 01:36:43 am
I like the look of a larger varoma.  I wonder if it would fit the old machine.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 06, 2014, 01:40:08 am
Yay. Finally some info. I wish the temperature could go higher though but I guess most customers wouldn't use it.

Not sure it will tempt that many previous customers to upgrade but it's probably a good upgrade for anyone buying considering the price difference is only $50 more.



Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 06, 2014, 01:41:39 am
Funny how the UK TMX site and Helene's blog released the information before HO Australia. 
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 06, 2014, 01:44:19 am
I thought the same thing. Wasn't it going to be announced in Australia first?
Title: Re: New Model Thermomix, truth or rumour?
Post by: faffa_70 on September 06, 2014, 01:57:17 am
.
I thought the same thing. Wasn't it going to be announced in Australia first?

My information was that it was going to be a worldwide release all coinciding together.  ??? ???
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 06, 2014, 02:05:26 am
I have a feeling it will be up after the Roadshow.
Title: Re: New Model Thermomix, truth or rumour?
Post by: maddy on September 06, 2014, 02:17:01 am
Well there you go!
I know this may seem trivial, but how could They not improve the scales??  For someone who bakes a lot, .5g increments is really not good enough...you really shouldn't have to use your bench top digital scales for accuracy,  when you have a machine of this value!
Recipe chip & touch screen...meh...I'll stick to simplicity :-)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 06, 2014, 02:37:56 am
It does say improved scale, no details though.
Title: Re:
Post by: Itsnotartitsdinner on September 06, 2014, 02:45:45 am
Agreed Maddy!
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 06, 2014, 02:47:49 am
On Helene's website (link posted back on this thread a bit) it says this about the scales.

'The scales will weigh 5 gram increments from 0 to 3 kg and negative weight will also register.'
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 06, 2014, 03:32:48 am
I just saw the video on HO website but it's not working now  ???  Same as I saw elsewhere though.
Title: Re: New Model Thermomix, truth or rumour?
Post by: faffa_70 on September 06, 2014, 03:52:11 am
information as it is coming to me :)

You can cook with out the blades turning ... stay tuned I will keep updating  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: faffa_70 on September 06, 2014, 03:55:09 am
on the auto setting you can select potion size for automatic adjustments. e.g. 3-4 serves or 6-8 serves and it will adjust the quantity of ingredients. You can choose if you want thick, runny or creamy custard ...
Title: Re: New Model Thermomix, truth or rumour?
Post by: Aussie Brenda on September 06, 2014, 03:56:02 am
I'm a little concerned if the blades weren't turning and you used heat say above 80 degs that the food on the bottom would stick and burn as the heat is in a small area? ,  a small butterfly to cover blades maybe , just thinking about it!!! :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: faffa_70 on September 06, 2014, 03:57:32 am
2.2litre bowl
3.3litre Varoma
Touch screen - digital control
Manual mode
Guided cooking (GPS of the kitchen) - recipe cookchip
Preprogrammed automatic recipes - cook without blades turning I.e rice by absorption method
Security settings - password protection
Transport feature
New cookbook - worldwide
120degrees - higher temps, release flavours more
Quitter, gentle sound when finished
Can weigh whilst machine still going - whilst under speed 4
Butterfly changed - better aeration - done by PHD student in Germany
Visual features - how full bowl is, temperature
Bookmarking feature - save, put a second bowl on do something else. Will take you back to the step you're on (when on guided cooking mode)
Has a favourites folder
500g rice (not 400g) - cooked by absorption method
Preprogrammed options - different portion options
Custard - different consistency options (runny, normal, thick & creamy)
Title: Re: New Model Thermomix, truth or rumour?
Post by: astarra on September 06, 2014, 04:20:45 am
thermomix.com.au now running again, interestingly saying introduction price til 31/10 is $1989 - what is it going to be after that??

Loving your updates, faffa  :-*
Title: Re: New Model Thermomix, truth or rumour?
Post by: faffa_70 on September 06, 2014, 04:23:45 am
no news on the price after 30th October  :'(

Consultants are no longer able to demo the TM31 - so they will need to purchase a new model.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Aussie Brenda on September 06, 2014, 04:27:41 am
Thanks Faffa, sounds really good , I'm warming to it although it will be quiet a while before I update.
Title: Re: New Model Thermomix, truth or rumour?
Post by: faffa_70 on September 06, 2014, 04:38:18 am
Interest free available from 6/9 until 17/11 - that is a HUGE amount of time.  Time to be thinking, pondering and deciding :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: arafalov on September 06, 2014, 05:13:59 am
Ouch on the Canadian site: http://www.thermomixcanada.ca/whats-new.html

Quote
Please note that the production will be limited to Europe at first. Unfortunately, we do not know when it will be available in North America. The current model, TM31, will continue to be our unique model.

Now, I am definitely not sure what to do.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Aussie Brenda on September 06, 2014, 05:21:35 am
arafalov, how desperate are you, obviously they have quiet a few TMX 31 's left,  if you like the new features then wait, if you aren't that interested in recipes being in the machine, I don't follow recipes all that much and you are desperate for one the old model is great.  Maybe they will have great specials to sell them.
Title: Re: New Model Thermomix, truth or rumour?
Post by: achookwoman on September 06, 2014, 05:23:44 am
Tomorrow morning I am having a play with the new model.   Will let you know what I think.  Will try and take note of the questions asked, and answer them.  May not be able to report back until Sunday night at earliest as it is Fathers Day tomorrow and family coming for early Dinner. So may be Monday morning.  
Title: Re: New Model Thermomix, truth or rumour?
Post by: arafalov on September 06, 2014, 05:27:30 am
I am a computer geek :-) I like the latest and greatest gadgets, but waiting 3 more months for it was not in my plans. We'll see if they offer any real discounts on tm31. I am attending a cooking demo tomorrow and plan to ask some serious questions.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 06, 2014, 05:29:08 am
I'm hoping to have mine soon. Can't wait! New is always exciting. I really like the blade not moving feature though.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 06, 2014, 05:31:00 am
The consultants are all getting the machines now. Basically they have to get it now or they can't be a consultant. They have september to earn it through their sales so not that much time. Training early next week.
Title: Re: New Model Thermomix, truth or rumour?
Post by: JulieO on September 06, 2014, 05:32:50 am
Tomorrow morning I am having a play with the new model.   Will let you know what I think.  Will try and take note of the questions asked, and answer them.  May not be able to report back until Sunday night at earliest as it is Fathers Day tomorrow and family coming for early Dinner. So may be Monday morning.  

Chookie, would love to know what you think about the 'higher' temp.  Whether you can see a difference or not. :))
Title: Re: New Model Thermomix, truth or rumour?
Post by: kezza on September 06, 2014, 05:45:13 am
I'll look forward to your review Chookie
Title: Re: New Model Thermomix, truth or rumour?
Post by: lonnie on September 06, 2014, 06:14:04 am
I found this forum and thread when searching for info after attending a demo two weeks ago. I was quite taken with the TM but didn't order one at the time. Then when I saw there may be a new model I held off ordering... and now I'm not sure whether the new model will be available without it being demonstrated, or how long it will take to organise a demo?

Does anyone know about supply/stock levels in Australia?

Cheers.
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 06, 2014, 06:59:07 am
Sorry Lonnie, no idea. I'm sure someone may be able to help you though.

I had forgotten all about this! It looks kind of interesting. I'm not rushing out to get one.
Bonsai, you don't want to buy my HMP do you?  ;) ;)
Chookie, that was quick. I will look forward to your comments too.
Title: Re: New Model Thermomix, truth or rumour?
Post by: anniebygaslight on September 06, 2014, 07:01:38 am
I am furious that the company did not tell me that a new model was imminent when I purchased mine only three months ago. I would have waited.  Whilst I love my machine,  I would have preferred to have been given the option not to buy one that was about to become obsolete.  

This has gone down like a lead balloon in the UK, where facebook pages are positively buzzing with indignation.

I think the company have done themselves a great deal of damage.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 06, 2014, 07:12:46 am
lonnie: if you want to order without a demo you can. Any consultant can order one for you. However they will try to get you to do a demo because you get a free thermoserver (and they get to sell to other people). you won't get the free thermoserver without the demo. if that's not an issue then you can order just tell the consultant you don't want a demo and just want to order. I'm pretty sure stock levels are fine.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 06, 2014, 07:13:49 am
i'll find out about stock levels when I speak to GL and let you know :) But I'm pretty sure they have stock in when you release a new model.
Title: Re: New Model Thermomix, truth or rumour?
Post by: kyton on September 06, 2014, 07:34:38 am
My friend is a consultant and is in love with the new model. She is getting hers tomorrow so I am already considering booking in a demo. I previously bought from Germany but with the computerised system it would be a slightly more riskier proposition to purchase overseas IMO.
Title: Re: New Model Thermomix, truth or rumour?
Post by: BeezeeBee on September 06, 2014, 07:40:24 am
Lucky, lucky you Chookie. What recipes are you going to test? Exciting! 😄
Title: Re: New Model Thermomix, truth or rumour?
Post by: astarra on September 06, 2014, 07:56:38 am
does it not have a rice basket?  :(
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on September 06, 2014, 08:03:42 am
Yes, there is one, astarra. Have a look at Helene's website where it has a pic showing all accessories.

My friend is a consultant and she's very excited about it. She's finding out whether ex-consultants can re-train and be given some time to earn a new machine. If I can earn it over a period of three months, I'd retrain. I loved working with people and cooking for them, just the pressure sales not so much. This time, I'd approach it differently and do it my way, if I decide to re-train.

Thinking...thinking.... ;)
Title: Re: New Model Thermomix, truth or rumour?
Post by: goldfish on September 06, 2014, 08:09:31 am


http://www.superkitchenmachine.com/wp-content/uploads/new_thermomix_TM5_compare.jpg

Hi Astarra - yes it includes the rice basket, etc.  Have a look at the link for a comparison.  

MJ - beat me to it.. ;D ;D  Good luck with your decision!  It would be tempting, I agree!
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bootobethin on September 06, 2014, 08:17:01 am
Does the new design butterfly fit the TM31?
Or does the bowl design change mean they are not inter changeable.
Just wondering.
Title: Re: New Model Thermomix, truth or rumour?
Post by: goldfish on September 06, 2014, 08:20:20 am
Does the new design butterfly fit the TM31?
Or does the bowl design change mean they are not inter changeable.
Just wondering.

That's a good question!  I'd be interested in that one, too.  I daresay the answer will be forthcoming soon enough!! lol
Title: Re: New Model Thermomix, truth or rumour?
Post by: astarra on September 06, 2014, 08:24:52 am
Now this comment from Helene's blog is VERY interesting...
"
avatar
Cathy 5 September 2014 at 11:41 pm (PERMALINK)   

I just ordered my Thermomix on the last day of August. They had a special deal with a free bag and kitchen set. I have received an email from Thermomix with the options of me purchasing the new model for the introductory price of $1,989 with standard host rewards and qualifying demo. or Continue with the purchase for model 31 with standard host rewards, and the advertised promotion at a rebated price of $1689. Apparently they will continue with demo’s until the end of the year for the 31 Model.
So I can choose which model I would like, but I’m not sure which one I will go with just yet, plus if I go with the new model, my consultant may not know how to operate it for my demo. "
Title: Re: New Model Thermomix, truth or rumour?
Post by: kyton on September 06, 2014, 08:30:48 am
That could be for people in Canada? The Australian FB page stated they will not be selling TM31 from now on.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on September 06, 2014, 09:00:22 am
Tomorrow morning I am having a play with the new model.   Will let you know what I think.  Will try and take note of the questions asked, and answer them.  May not be able to report back until Sunday night at earliest as it is Fathers Day tomorrow and family coming for early Dinner. So may be Monday morning.  

Chookie, would love to know what you think about the 'higher' temp.  Whether you can see a difference or not. :))

Will be waiting for your review Chookie ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 06, 2014, 09:48:29 am
It's bound to be a great review from Chookie, she will really put it through it's paces I'm sure.  Bad timing with Fathers' Day though otherwise she would have been cooking up a storm for the whole day  :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: JulieO on September 06, 2014, 10:06:02 am
Yes, dying to know if it's any different.  Chookie will surely suss it out.  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: lonnie on September 06, 2014, 10:22:58 am
lonnie: if you want to order without a demo you can.

Thanks, turando. Good to know.
Title: Re: New Model Thermomix, truth or rumour?
Post by: achookwoman on September 06, 2014, 10:24:09 am
Fathers Day has become more complicated.  One lot coming for lunch the other lot coming for early Dinner.   Have prepared as much as I can for 2 roast Dinners.    
What we cook will be to test new adaptions.  Could run the 31 at the same time as the new one,  to test the differences.
Title: Re: New Model Thermomix, truth or rumour?
Post by: faffa_70 on September 06, 2014, 10:30:26 am
Yes, there is one, astarra. Have a look at Helene's website where it has a pic showing all accessories.

My friend is a consultant and she's very excited about it. She's finding out whether ex-consultants can re-train and be given some time to earn a new machine. If I can earn it over a period of three months, I'd retrain. I loved working with people and cooking for them, just the pressure sales not so much. This time, I'd approach it differently and do it my way, if I decide to re-train.

Thinking...thinking.... ;)

Ex consultants can retrain.  I believe it is 3 sales in September MJ for consultants to earn the new one with your commission.  All consultants had to resign on as a consultant and do the new training etc so thing the same would apply for ex consultants.  I could be wrong!
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 06, 2014, 10:34:25 am
So SO SO So cranky. Hopefully they will refund us the difference of the $300 to the people that have bought in the last 3weeks. I have emailed them so hopefully will find out. Thats wrong. The $1939 has now gone down in price to $1689 in 3 weeks.:( NOT HAPPY JAN. :(
Title: Re: New Model Thermomix, truth or rumour?
Post by: Thermo Mrs on September 06, 2014, 10:35:03 am
I'd really love to know how much quieter the TM5 is over the TM31. One of my children is a very light sleeper so I'm limited with what I can cook in my TM31 of a night when he's in bed  :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 06, 2014, 10:39:11 am
I've read someone say 5 sales in 5 weeks. And the other is 3 sales in september. I really hope it is 3.
Title: Re: New Model Thermomix, truth or rumour?
Post by: kyton on September 06, 2014, 11:01:21 am
My consultant friend said 5 in Sept?
Title: Re: New Model Thermomix, truth or rumour?
Post by: Chocolatte on September 06, 2014, 11:08:58 am
Well there you go!
I know this may seem trivial, but how could They not improve the scales??  For someone who bakes a lot, .5g increments is really not good enough...you really shouldn't have to use your bench top digital scales for accuracy,  when you have a machine of this value!
Recipe chip & touch screen...meh...I'll stick to simplicity :-)

Totally agree. I still use my kitchen scales, I don't like it when it oscillates between increments.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Kimmyh on September 06, 2014, 11:18:10 am
I agree with Maddy too. And lots of recipes ask for 125g which is hard to do.
Looking forward to your review chookie. Interested in the noise level of the new one too.
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 06, 2014, 11:19:22 am
i'll let you know when I get my new one soon. :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Meagan on September 06, 2014, 11:29:48 am
It is much quieter
There is no TM31 stock for sale from this point forward
Title: Re: New Model Thermomix, truth or rumour?
Post by: Itsnotartitsdinner on September 06, 2014, 11:39:01 am
3 x Tmx Obbie? Or are you selling off?
Title: Re: New Model Thermomix, truth or rumour?
Post by: astarra on September 06, 2014, 11:54:50 am
It is much quieter

now that is not a bad thing  ;) I know a couple of people who have been put off buying a tm just because of how loud it is.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 06, 2014, 12:13:00 pm
5 in sept? oh no.
Title: Re: New Model Thermomix, truth or rumour?
Post by: EmeraldSue on September 06, 2014, 12:18:45 pm
I must admit, that is the one feature that could tempt me away from my ThermoChef. The noise of the machine in our open plan kitchen/family room is about the only thing I don't like about my machine. I already have a touch screen and the ability to cook without the blades turning. The extra size is neither here nor there as I find the existing jug large enough for my family, and if it is much larger I would find it difficult to lift a full jug with one hand. I'm not seduced by the automatic recipe chip as I rarely follow recipes to the letter, and the fact that it's a proprietary chip and not a standard USB puts me off too.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Delightful Den on September 06, 2014, 12:31:15 pm
Well this has all been very interesting but I have seen nothing in the new model to tempt me. Rather the opposite, I don't like the chip, not sure about the lid locking system (its just another thing that can break), I agree with Maddie about the scales and theincrease in tempo and size of the jug ... meh.
Title: Re: New Model Thermomix, truth or rumour?
Post by: barek on September 06, 2014, 12:35:36 pm
I am furious that the company did not tell me that a new model was imminent when I purchased mine only three months ago. I would have waited.  Whilst I love my machine,  I would have preferred to have been given the option not to buy one that was about to become obsolete.  

This has gone down like a lead balloon in the UK, where facebook pages are positively buzzing with indignation.

I think the company have done themselves a great deal of damage.

Were you under any pressure to buy one immediately? I don't think so. You always had the option to wait. If they had announced a new model 3 months ago, someone who bought it 4 months ago would have been just as furious as you, and so on. Upgrades are a fact of life. The only thing you can do if you're willing to wait, is to see whether a new model is likely to be launched.

If you buy an iPhone in August, you're likely to be disappointed when Apple has their regular announcement in september. The TM31 was released in 2004, and Vorwerk has kept a more or less consistent upgrade schedule of 10 years.

If Worverk had announced the new model a year in advance, they would have run into the "Osborne Effect", named after a computer maker that pre-announced their new product and then took a year to get it to market, and later went bankrupt. http://en.wikipedia.org/wiki/Osborne_effect

The only people with a legitimate reason to complain are the people who have asked specifically about a new model and have been given the answer "no" instead of "we can't say" or "we don't know". They can rightly complain about misinformation and ask to have a refund or upgrade. If Vorwerk wants to keep their customers happy, they should honor their complaints.
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 06, 2014, 01:22:22 pm
I've ordered mine  ;D  can't wait. I love lots of things about it. The little chips with recipes on are magnetic, so can stick to the fridge (wish all my cookbooks were on a magnetic chip cos they take up a lot of room). For those in tropical climates there's an anti cockroach mesh to stop them getting in the machine. Apparently the new butterfly whips up egg white beautifully. Sorbets in only 30 secs. you can choose half speeds. Temp goes up in 5 degree increments.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 06, 2014, 01:24:34 pm
Look forward to hearing your review CP and Chookie.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on September 06, 2014, 01:39:21 pm
A couple of videos released by UK Thermomix.
https://m.youtube.com/watch?v=ZxEX0UGS_Tg
https://m.youtube.com/watch?v=LY5LpTYygoI
Title: Re: New Model Thermomix, truth or rumour?
Post by: Jamberie on September 06, 2014, 01:43:53 pm
So far the lower noise is the big sell for me too. However, I really dislike the fact that Vorwerk chose to use the 'chip
 vs. USB therefore monopolising the market so that other (excellent) recipe authors can't contribute :/ Reminds me a little of the Android v. Apple saga.

I haven't said no yet, but I'm not wanting one as much as I thought I might have done, I'll have to book a demo to see for sure.
Title: Re: New Model Thermomix, truth or rumour?
Post by: barek on September 06, 2014, 02:25:20 pm
So far the lower noise is the big sell for me too. However, I really dislike the fact that Vorwerk chose to use the 'chip
 vs. USB therefore monopolising the market so that other (excellent) recipe authors can't contribute :/ Reminds me a little of the Android v. Apple saga.

Agreed. I guess their plan is to do to recipes what Apple has done to Apps with the App Store with the new Thermomix Recipe Platform. Maybe they will allow third parties to sell recipes through the platform as well?

I do hope that they will offer some chip with wireless functionality as others have suggested, after all having such a platform without it doesn't make much sense. Once this wireless chip becomes available, it will be much easier for some tinkerer out there to figure out what kind of protocol they use and how to upload your own recipes.

Title: Re: New Model Thermomix, truth or rumour?
Post by: Bonsai on September 06, 2014, 02:41:05 pm
I wonder why vorwerk wasn't more upfront about the new model and  decide to give potential buyers the option to get TM31 at a lower price or opt for TM 5 (rather like car yards do when a new model car comes out). Win-win for Thermomix buyers everywhere if they had done that - gets rid of old stock and no potential buyer feels cheated.
I'm not excited by the recipe chips - too controlling for me and doesn't really help new cooks get the feel for cooking either (if you follow the recipe on the chip and it comes out wrong you've got no idea what to do) - experimenting with cooking is part of the important learning curve - next time you don't burn the cake or undercooked the chicken! - just hope the recipes on the chip have been extensively tested, unlike many of the recipes in official cookbooks!

Another plus is that those owners who plan to upgrade are likely to sell their TM31 so there will be a lot of second hand machines on the market ready for those who would love one but can't justify the expense.
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on September 06, 2014, 02:59:31 pm
There are loads of machines on the market. Consultants have to sell 3 machines by end of September to pay for their new one. Or, 5 by the end of October. That's when the price goes up.

Getting very serious about re-training.
Title: Re: New Model Thermomix, truth or rumour?
Post by: anniebygaslight on September 06, 2014, 03:02:12 pm
I wonder why vorwerk wasn't more upfront about the new model and  decide to give potential buyers the option to get TM31 at a lower price or opt for TM 5 (rather like car yards do when a new model car comes out). Win-win for Thermomix buyers everywhere if they had done that - gets rid of old stock and no potential buyer feels cheated.
Precisely.  Had I known, I would have waited.  Instead I have paid top dollar for an already out of date model.  All very well banging on about iPhones and the like.  We expect them to be upgraded regularly, but there wasn't so much as a whisper that an new model was imminent, like a matter of weeks away in my case.  Poor show in my view.
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 06, 2014, 03:10:20 pm
Yes I can understand that, it must make you very angry.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Meagan on September 06, 2014, 03:36:25 pm
There are loads of machines on the market. Consultants have to sell 3 machines by end of September to pay for their new one. Or, 5 by the end of October. That's when the price goes up.

Getting very serious about re-training.

You should do it MJ  :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: thenorthern on September 06, 2014, 03:50:37 pm
I have a few thoughts:

- There was no way Vorwerk could have not upset people.  If they gave one month's notice, people who bought 32 days ago would have been angry.  If they gave two month's notice, people who purchased three months ago would be angry.  It's a no win situation.  If they had had a runout sale like cars do, people still paid full price the day before the sale announcement.  If they say they will reimburse people who bought their's within 4 weeks, what about the poor people who signed on 5 weeks ago?  It is just a real shame, but it's business, at the end of the day.  They can't give everyone who is angered (as I would be, admittedly) their money back/a new machine etc.

- I don't think for MOST people, it's a big enough change to warrant them selling up and upgrading unless they're a huge tech nerd and love the new features or you're a consultant or just generally have enough money to buy at whim.  It has some nice new features, new designs etc, but at it's bones, it does the same things. 

- I am in the band of people who ordered during out of stock and have been given the option to buy the new model or get a discounted TM31.  I feel very lucky to have booked my consult when I did.

- My consultant said there is (limited) stock in Victoria currently. 
Title: Re: New Model Thermomix, truth or rumour?
Post by: floweryspring on September 06, 2014, 04:39:36 pm
Agree with thenorthern. No matter when they announce it, someone will get upset. It's business. Things like this always happen.

there will always be some who will prefer tm31 to tm5 and will pay for it. I personally am not a fan of the touch screen. The HMP had such bad reviews due to the computer defects! A big reason why I bought tmx instead of HMP when we moved to US. I hope they hv really really tested it out!

None of the new functions are wowing me. What would have really made me jump is if they had made EVERYTHING in stainless steel. I hate cooking in plastic!  Oh and if cooking could be done without blades moving (bottom not burnt)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Thermo Mrs on September 06, 2014, 08:16:38 pm
I'm almost certain that I will upgrade from the TM31 to the TM5 if it's noticeably quieter. The noise is a big factor for me. I wonder how the lid works, does it twist on like the old one or does it just sit straight on? Do the clamps push down automatically when you start the machine or do you press them down with your hands? I'm not a fan of the recipe chip, I doubt that I would use it a lot, like others have mentioned I think it would have been better if it was a universal usb that you could personalise.
Title: Re: New Model Thermomix, truth or rumour?
Post by: goldfish on September 06, 2014, 08:53:43 pm
Certainly in two minds about the TM5.    I'm looking forward to seeing a demo soon - not too sure at this moment about the recipe chip.. seems a little too gimmicky but I'll reserve judgement until I see it in action.

Have to agree with Thenorthern's comments :D  The voice of reason!  :D  Even so, maybe just a gentler path might have lessened the angst a little = earlier announcement and giving potential customers a range of options.

I'm happy enough with the TM31 - but that being said, I'll certainly be curious to observe just how much quieter the new model is.

One red light though. . . . this is just an introductory price????  Is the price actually increasing come October?????? By how much??
Title: Re: New Model Thermomix, truth or rumour?
Post by: astarra on September 06, 2014, 09:08:11 pm
I must be having trouble with my ears ATM.... I was telling DH about the new TM etc, didn't think he was listening that much - til I mentioned that it was quieter...well, he looked up and said "well, that has to be a good thing, I wouldn't rush out and buy one just yet, wait a month and read all the reviews you can find, then if you want one ... "  :o :o :o :o
I was hoping to pick up a cheap TM31 to marry my current one, was definitely not expecting the new one to even be considered - definitely not by him anyway!!! :o ;D ;)

Please everyone that trys it, do a honest truthful review.  :-* :-*
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nik2WIN on September 06, 2014, 09:29:29 pm
I've been lurking here all day (you know my attendance is flaky here).  When I saw the news yesterday I wasn't at all taken with the new model.  It looked bigger, bulkier and not very in keeping with the modern kitchen.  The chip thing looked like a stupid gimmick blah blah.

After sleeping overnight and seeing mostly positive feedback on the interweb I started to come round and then I saw the chip thing in action on a video - guided recipes - and I could see how useful it could be.  I've got a gf that's desperate for a Thermomix but is terrified of cooking.  As a result most things she cooks are a not great.  She will LOVE the guided cooking feature.  I've got 3 boys and the two oldest can now cook an evening meal with very little supervision from me.  They're both autistic but the Thermomix minimise the handling of hot water etc.

I don't get to see it in action until Monday and I still don't know the UK demonstrators incentives to buy/earn.

Nik xx
Title: Re: New Model Thermomix, truth or rumour?
Post by: droverjess on September 06, 2014, 09:31:29 pm
LOL Astarra, well deserved .
More pressure on the reviewers!

DH hates the noise and I have a secret pair of ear muffs in the kitchen I use sometimes  :o

Enjoyed making jam in  *: today, thanks chookie.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Thermo Mrs on September 06, 2014, 09:45:00 pm
I hear a lot of people saying that they hate the look of the TM5 but love the look of the TM31. I'm the opposite, I never liked the look of my TM31 but I've grown used to it over the past 2 years. I can't wait for the first review to pop up on here for the TM5!
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 06, 2014, 10:59:56 pm
Just want to say my HMP has never given me any grief, neither has my TM31.

I will do a honest review,  on it.

In have such a big kitchen, and if a new HMP comes out,  I will upgrade aswell.
Its just like upgrading to a new car.. :) new products come out all the time, so 10 years in between is pretty good.

INAID I'll sell my TM31..


Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on September 06, 2014, 11:09:39 pm
Hmmmmm all very interesting.

Will await some serious reviews and see what the go is.

But with 2 "oldies" in my kitchen I am sure I don't need another. (But what I want is a different story!)
Title: Re: New Model Thermomix, truth or rumour?
Post by: jo_nz on September 06, 2014, 11:09:42 pm
Surprisingly DH is more keen to look into it than I am! The quietness is a biggie for me. I have emailed my consultant to find out the pricing here.

Our newsletter said the cooking classes for this year will still be tm31, then tm5 next year.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cbt1 on September 06, 2014, 11:46:00 pm
grrrrrr- took delivery of my Thermomix on Monday.  No wonder my consultant was keen to get it to me before she went on holiday on Thursday.  I am devastated. 
Title: Re: New Model Thermomix, truth or rumour?
Post by: Aussie Brenda on September 06, 2014, 11:51:19 pm
Cbt1 don't be too upset, you still have a fantastic machine that cooks the same , if you can't upgrade enjoy it ,
Title: Re: New Model Thermomix, truth or rumour?
Post by: kyton on September 06, 2014, 11:51:59 pm
I was pretty sure that someone told me / read somewhere you can turn the blades off? That and the quieter sound (which my friend told me is a marked reduction) are both big winners for me. I have a couple of besties wanting to have a look so I think I will be booking a demo in the near future (so much for waiting until we return from Hawaii LOL).
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 06, 2014, 11:54:21 pm
Speak to her Cb1, she may now be able to give you the option to change over to the new model hopefully.  I'm sure she will be expecting a backlash from those she sold to before the secret came out. As AB said, the TM31 is a wonderful machine but I can understand your feelings.
Title: Re: New Model Thermomix, truth or rumour?
Post by: liturg on September 06, 2014, 11:57:24 pm
Dear all,

Do you know anything regarding:

• Temperature precision (1 or 5 °C increments) and to what max temp,
• Higher blade speed/RPM,
• Heat source, induction?

Those are my only big issues with the TM31

All the best,
J
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 06, 2014, 11:58:10 pm
grrrrrr- took delivery of my Thermomix on Monday.  No wonder my consultant was keen to get it to me before she went on holiday on Thursday.  I am devastated. 

That was Nasty. Still I am sure she is stoked to have made her sale, got the commission and more brownie points for her Forum Fest ticket.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: JulieO on September 07, 2014, 01:04:56 am
There are a few more videos now on YouTube showing different aspects of it.  I guess we'll see more as time goes by.   :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cbt1 on September 07, 2014, 02:41:50 am
Thanks judydawn and gertbythesea.  I will talk to the consultant but I guess if they make concession to one they will have to make it to all.  It's even more galling when I drove to her house to buy books etc to save her the trouble of driving out to me with small children in tow.  I feel a mug. 
Title: Re: New Model Thermomix, truth or rumour?
Post by: Deeau on September 07, 2014, 02:47:01 am
Had a look at the internet info for the first time this morning..... I can understand the disappointment if you had just bought one but after being an owner for about 5 years I am ecstatic that the new model seem to have had such small changes ...that they were already so close to being one of the best appliances available!
For me the touch screen and recipe chips and few other features are not enough to warrant the change over. I have never been a purchaser of lots of recipe books prefer to use the internet...one day when you can write your open recipes to the machine maybe...but for me I am just as happy with my TM 31 as I was before I saw the new one..... I am thankful everyday for the way "Alice" helps me out and has made me a much better/healthier cook than I was pre Tm days.   :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 07, 2014, 02:49:16 am
Cbt1 I would still give her a call. You can be perfectly polite but express your disappointment. People on the thermomix Facebook site are being urged to ring HO and consult with them over this problem. Please give her a call, you may forever regret it if you don't. Best of luck.

People wanting to see all the features I would do as JulieO suggested and check out the utube pieces. Otherwise give your consultant a call or email. Book a demo, then you will be able to see it all. Here on the forum we only know what people are telling us.

Deeau I love your attitude and you are perfectly correct. My HMP has preprogrammed recipes and I think I have used it only a couple of times as I like to do my own thing.
Title: Re: New Model Thermomix, truth or rumour?
Post by: dede on September 07, 2014, 03:28:26 am
I have just ordered the new thermomix :). I'm passing my old thermomix down to my daughter for when she leaves home. I'm a bit nervous but excited at the same time. :)
I can't be happier with the TM31 so I'm sure I will be as happy if not happier with the TM5
Title: Re: New Model Thermomix, truth or rumour?
Post by: floweryspring on September 07, 2014, 04:00:38 am
Just want to say my HMP has never given me any grief, neither has my TM31.

I will do a honest review,  on it.

In have such a big kitchen, and if a new HMP comes out,  I will upgrade aswell.
Its just like upgrading to a new car.. :) new products come out all the time, so 10 years in between is pretty good.

INAID I'll sell my TM31..

Obie if you had to pick either tmx or HMP which would you pick? We are planning a move back to Aus so have to do the whole selling tmx in US and buying in Aus again. I hope I am allowed to ask this Q!

Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 07, 2014, 05:03:06 am
Just want to say my HMP has never given me any grief, neither has my TM31.

I will do a honest review,  on it.

In have such a big kitchen, and if a new HMP comes out,  I will upgrade aswell.
Its just like upgrading to a new car.. :) new products come out all the time, so 10 years in between is pretty good.

INAID I'll sell my TM31..

Obie if you had to pick either tmx or HMP which would you pick? We are planning a move back to Aus so have to do the whole selling tmx in US and buying in Aus again. I hope I am allowed to ask this Q!


I also have a HMP as well as my TM31 and without  doubt I would have the TM31. I have had a bit of trouble initially with my HMP but it is all fixed now and everything has been fine for ages. I just don't seem to use the extra functions of the HMP. I thought I would but I don't. Are you moving to Western Australia? I will sell you my HMP for $1000 less than I paid and it has only been used about 30 times. I bought it for when we travel (we take the TM31) for DD to use as she loves the TM31. However she doesn't like it at all. Please feel free to pm me if you have any specific queries re the HMP.
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 07, 2014, 05:05:13 am
Dede that is wonderful. You can share info with us in Hobart. I was looking at utubes of the TM5 and as I knew he would Dh has said why don't you get one? He suggested I could give one of the thermal cookers I have to a good home.  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cbt1 on September 07, 2014, 05:19:39 am
I have an an email from my Thermomix consultant.  She just give me the email address and phone number to contact Thermomix.  Not much help.  From Looking at Facebook I think all Thermomix will do is  simply reassure us that they will continue to support old models.  I will post when I hear anything further. 
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 07, 2014, 05:27:16 am
Those consultants who did the right thing will still be in business and doing well. Those, like yours, Cbt will no doubt learn the power of the social media and how it can ruin your business as word gets out of the deception. I have already seen consultants named  and shamed  on FB . Word gets around in am instant.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: dede on September 07, 2014, 06:11:57 am
OMG have a look at all the TM31s for sale on gumtree australia wide all put there just today. Wow
Title: Re: New Model Thermomix, truth or rumour?
Post by: dede on September 07, 2014, 06:16:41 am
I just counted 177 TM31s for sale. I'm guessing the majority of those would be from people wanting the newer model. Some are only just a few weeks old
Title: Re: New Model Thermomix, truth or rumour?
Post by: dede on September 07, 2014, 06:17:44 am
I'm not selling mine, I would much rather give it to my daughter for when she leaves home. :). Or use both until then ;)
Title: Re: New Model Thermomix, truth or rumour?
Post by: achookwoman on September 07, 2014, 06:53:03 am
Spent 2 hours with TMX 5. These are my observations,  but remember I am just a cook not a technical wiz.  
Basically this is what I found when testing against  TMX 31.
To run it through its paces we made the same recipe in both machines for Cashew nut Mayo and Carrot and Lentil soup.
For the Mayo,  the TMX 5 was slightly more creamy.
With the carrot soup, both the same.

The noise level was the same.

Then made pavlova using the TMX 5.  The new butterfly does a better job than the butterfly for the TMX 31. It is still in the oven so can't report on finished result,  but the mixture was thicker. You cannot fit the new butterfly in the 31.

Then we made custard using the Automatic programme.  This programme is only for custard, yoghurt and rice.
The custard has 3 options, thin, normal and thick.  As well you can select for 3/4  or 6/8 serves.   We made normal but it was what I would call thick.   This was because it was difficult to measure the cornflour.  

Photos will follow for the above dishes.

The chip contains all the recipes that are on the book that is included.  I liked the book.  Each recipe has a photo and it is a good size. That is large.   Yes,  more chips will follow.
Other information.  
Higher temp, to 120 then Varoma
Blade not moving while cooking, yes.
Varoma from 31 will fit 5
Will be able to buy 2 bowl.
It is more stable than 31 and easier to shift.
Has big air panel at back which is cockroach proof

I found it easy to use.  The lid is just pushed down in place. The machine won't start if it is not in place.
The touch screen is easy to use even for a non computer literate person like me.
It is larger and a bit heavier.  The extra space in the bowl is not significant.
The weight measurements are in 5 grams.

$50 more in cost until 31 October.  Don't know how much more after that.  

Conclusion.
If your 31 is working well you should be happy with it. There is not a significant difference. Most recipes will suit both machines.
If you like the latest phones, cars etc then you will love the extras on this.
My machine is nearly 5 years old but is working well.  I have 2 bowls and couldn't manage with just one,  this would be an additional cost if I buy the new model.
I do like the look of the new one.

I have probably left a lot out but this is the best I can do at the moment.  



Title: Re: New Model Thermomix, truth or rumour?
Post by: achookwoman on September 07, 2014, 06:58:11 am
(http://img.tapatalk.com/d/14/09/07/etu6a8ah.jpg)
Touch screen

(http://img.tapatalk.com/d/14/09/07/uza9e6u8.jpg)

Cup

(http://img.tapatalk.com/d/14/09/07/2a5ysuqa.jpg)

2 lots of Mayo

(http://img.tapatalk.com/d/14/09/07/uqybuvaj.jpg)

Pav in bowl

(http://img.tapatalk.com/d/14/09/07/ydutu7ud.jpg)

Automatic programme in progress
Title: Re: New Model Thermomix, truth or rumour?
Post by: BeezeeBee on September 07, 2014, 07:10:11 am
Brilliant review, Chookie! 👏👏👏
Title: Re: New Model Thermomix, truth or rumour?
Post by: Thermo Mrs on September 07, 2014, 07:17:47 am
Thanks for passing on your observations achookwoman. If the noise level was the same or not enough difference to notice then I might stick with my TM31. The noise level would be the major reason I would upgrade, but for me personally I'd want there to be a significant difference to warrant selling my TM31 + extra bowl and fork out the extra cash for the TM5 + extra bowl. I'd be approx $1000-$1500 out of pocket and aside from the glitzy new look of the TM5, there really aren't any new features that I would use enough. The new butterfly sounds good, but I have a Kitchenaid mixer that I use for Pav's etc.
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 07, 2014, 07:25:38 am
Can i ask a question about others Tm31.
I got mine 3 weeks ago and do feel very cranky we paid full price when they are now $300 cheaper.Sad
But can someone do a test for me with their machine.
Can you put on the timer first and then push the veroma button. Does the inside LCD screen move in when pushed?
Mine does and want to know if its normal or not. I have my consultant coming over next week to have a look but want to see if others do it. It mooves when you push the scales button also but not as much as the varoma.
TIA
Title: Re: New Model Thermomix, truth or rumour?
Post by: baf65 on September 07, 2014, 08:27:11 am
my thoughts--- it is still going to produce the same food at the end of the day
consultants saying they didnt know yet so many have already taken delivery of their machines this weekend, thats a pretty damn quick turnaround considering they are being distributed from Perth - they have to have been at head office well before Friday!  and if they are being sent out to them already money has to have changed hands??  who could come up with $2k just like that?  or are they being given them on a get one sell 5 or return basis

noise - really - its not that noisy! if a new one hadnt come out would you just have put up with the noise or sent it back saying you cant handle the noise?

thermomix havent done themselves many favours this weekend in terms of peeing people off but at the end of the day they wont care the will just keep on making money regardless of what people say


Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on September 07, 2014, 09:14:18 am
Can i ask a question about others Tm31.
I got mine 3 weeks ago and do feel very cranky we paid full price when they are now $300 cheaper.Sad
But can someone do a test for me with their machine.
Can you put on the timer first and then push the veroma button. Does the inside LCD screen move in when pushed?
Mine does and want to know if its normal or not. I have my consultant coming over next week to have a look but want to see if others do it. It mooves when you push the scales button also but not as much as the varoma.
TIA
I've just tested mine and mine moves a little.I have never noticed this before  :-))  
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on September 07, 2014, 09:52:25 am
Thanks for the review and photos Chookie.
It will be interesting your review on the finished Pavlova.  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 07, 2014, 10:28:04 am
Thankyou for the review :)

Someone said that you can't turn the blade off during manual cooking. It only works in auto mode. Is that correct? Because that would really annoy me now. The blade off feature is the one feature I was really excited about.
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 07, 2014, 10:40:12 am
Itcook, I've just tested mine and nothing moves - well, not that I could see and I did it twice.

Thanks for the review Chookie.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 07, 2014, 10:46:18 am
I thought of selling my TM31 now since I'll have the TM5 but decided after seeing the market flooded and prices being low that I'd be better off keeping it as a second one lol. I will never be able to afford two thermomixes again but I have earned them through sales both of them (well hopefully i will for this one too) so might as well keep it and enjoy it!
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 07, 2014, 10:50:14 am
Good to see the MC actually has a measure on it. Great review chookie, thorough as always  :-*
Title: Re: New Model Thermomix, truth or rumour?
Post by: pippa on September 07, 2014, 10:53:38 am
I have thought about the whole consultant selling to people when they knew the next model was about to come out.  Why would they sell the old model to you in a hurry when they need 3-5 sales (I haven't seen anyone sure about how many yet!)o f the new model to re-sign as a consultant.? Why not hold your sale off and have a guaranteed sale when they need one?  I think most, if not all consultants would have sold the 31 genuinely not knowing the 5 was imminent.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Emme on September 07, 2014, 11:04:13 am
Thanks Chookie for a great review.

Title: Re: New Model Thermomix, truth or rumour?
Post by: Aussie Brenda on September 07, 2014, 11:07:13 am
Great review Chookie ,thanks
Title: Re: New Model Thermomix, truth or rumour?
Post by: achookwoman on September 07, 2014, 11:21:21 am
Thanks for the nice comments of the review girls.   Would have liked to do more but had to fit it in between visits and meals for Fathers Day. 
Title: Re: New Model Thermomix, truth or rumour?
Post by: kyton on September 07, 2014, 11:22:02 am
Thankyou for the review :)

Someone said that you can't turn the blade off during manual cooking. It only works in auto mode. Is that correct? Because that would really annoy me now. The blade off feature is the one feature I was really excited about.

This would be good to know as it's one of the features that interests me too.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Emme on September 07, 2014, 11:23:16 am
I think it would be timely for Thermomix to reconsider the transfer of warranty on their machines.  With the release of the new model there are people wanting to sell machines that only a few months ago they were warning  against buying secondhand because of lack of warranty.  Some of the machines are only a few months old.  
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 07, 2014, 11:40:16 am
Chookie, thank you for your wonderful review. Although I certainly don't need a new thermie I feel very envious and love the look. Perhaps when I move into a new house it would be a nice addition.
It cook, although I have never noticed it before mine also moves slightly when I press the varoma.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Itsnotartitsdinner on September 07, 2014, 12:18:17 pm
Great review Chookie considering it's Father's Day and all! I'm happy with mine but am considering  another TM31 :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: goldfish on September 07, 2014, 12:47:24 pm
Certainly was a great review, Chookie!  And on such a busy day!  Thank you:)
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 07, 2014, 12:54:58 pm
 How's this: when making yoghurt it heats the milk and yoghurt culture, then sits at a constant temperature without blades turning overnight.
Title: Re: New Model Thermomix, truth or rumour?
Post by: O4aTimtam on September 07, 2014, 01:16:58 pm
I just wanted to pass on my appreciation.  I have so loved checking in on this thread since it started - as a new model rumour in June - to a TM5 reality in September!!

Thanks everyone, but special mention to Cookie1 for starting the thread; MM for letting it stay alive; Gert for being so well informed, Turando for being open with information as it came to hand; Faffa for the new specs so quickly; Helene for the latest on her blog, and thanks Chookie for despite it being Fathers Day, posting us a great side by side comparison, complete with pics  :)

We have had our TM31 for 4 years and we love it.  I can understand the confusion and disappointment of those purchasing (unaware) so close to a new model being released, and hope if you approach HO you may get some satisfaction.

But as pointed out in Thermoments' side by side video comparison (posted on Helene's blog) the TM31 is still a wonderfully brilliant machine!  

So if you have a brand new TM31 you are not sure you like yet, try not to stay disappointed, but instead maybe engage with the generous people on this forum and learn more about the miracle machine you have on your bench top.  Good luck!
Title: Re: New Model Thermomix, truth or rumour?
Post by: kmw on September 07, 2014, 01:20:18 pm
Thanks Chookie with all being said it's nice to read an honest review.

I have had mine just over 12 month & for me there is not enough to warrant changing. Also my DH hates touch screens so he is more than happy to use the TM31 plus I'm not big into having the latest ... I have only had one car and it's 18 years old thinking at 20 years I might upgrade 😉
Title: Re: New Model Thermomix, truth or rumour?
Post by: Kimmyh on September 07, 2014, 01:23:13 pm
That's a cool trick CP.

Thanks for your review chookie. As always your honesty and down to earth approach is refreshing.

It's a personal choice to buy a tmx and it's a personal choice to upgrade to a new one. Being informed of the differences helps. I feel lucky to be able to own one tmx and maybe, if I win tattslotto, I will one day own a second. Until then I'm going to happily keep on cooking in my tmx31. For those that do upgrade and those that don't, happy cooking xox
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cbt1 on September 07, 2014, 01:36:57 pm
Apparently in Canada the new TM5 has been announced but is not available in North America until
2015.  This then gives customer a chance to consider their options.  Why isn't the same happening in Australia?
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nik2WIN on September 07, 2014, 01:59:39 pm
Apparently in Canada the new TM5 has been announced but is not available in North America until
2015.  This then gives customer a chance to consider their options.  Why isn't the same happening in Australia?

I guess its a decision that has been taken by the distributor.  Here in the UK, Thermomix used to be distributed by an independent distributor but its now been taken over by Vorwerk.  That's the same as in the rest of Europe as far as I'm aware but I don't know the situation in Australia.

Someone further up the thread mentioned that some demonstrators had been named and shamed for selling TM31 with a new model so close and, I gotta say, that makes me really, really uncomfortable.  Its very unlikely that they did know unless they were consultant demonstrators (and I'm only guessing that they knew in advance so they could prepare to support their team) and you can't expect a consultant demonstrator to tell a customer something that she can't share with her own team.

Lots of technology items have releases that are shrouded in secrecy, I think that what has caused the upset with Thermomix is that new models are released so rarely whereas new iphones (for example) are released quite regularly.

I can't wait to see the new model tomorrow :D

Nik x
Title: Re: New Model Thermomix, truth or rumour?
Post by: arafalov on September 07, 2014, 02:13:11 pm
Apparently in Canada the new TM5 has been announced but is not available in North America until
2015.  This then gives customer a chance to consider their options.  Why isn't the same happening in Australia?

Well, I am one of those potential customers and I am quite annoyed. I like the new model, but waiting 3 months for it would be a real pain. I might as well then do something else entirely and see if 5.1 (with computer bug fixes) comes out another 6 months after that.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 07, 2014, 03:03:20 pm
You know what I thought was really impressive? That the TM31 is old in terms of technology yet still such a great machine even now that even the TM5 which is a new model still doesn't have any significant upgrades in my opinion in terms of functionality. I think it is really impressive that they made the TM31 and kept it still relevant till today and probably for a while to come. That's really impressive for when it was first invented!
Title: Re:
Post by: Leontine on September 07, 2014, 03:07:04 pm
TM5 side by side with TM31: http://youtu.be/sS7CYtOupd4
Title: Re: New Model Thermomix, truth or rumour?
Post by: Meagan on September 07, 2014, 03:49:37 pm
Dear all,

Do you know anything regarding:

• Temperature precision (1 or 5 °C increments) and to what max temp,
• Higher blade speed/RPM,
• Heat source, induction?

Those are my only big issues with the TM31

All the best,
J

Starts at 37º,40ºonwards in 5º increments (for some reason also including 98º) up to 120º
40RPM to 10700RPM
Induction
Title: Re:
Post by: Fenix on September 07, 2014, 04:09:02 pm
TM5 side by side with TM31: http://youtu.be/sS7CYtOupd4

ugggggh I just wanted to punch that guy in the face, what a negative nancy..... we get it.... it's HEAPS similar.

People who paid full price two weeks ago definitely have a valid point that it's frustrating because:
a) Now the TM31 is $300 cheaper
b) The option of the latest model would have been nice

I definitely agree that they seem very very similar and even though I'm a tech nerd I do wonder about the longevity of those locking arms and a touch screen display in the kitchen. But it's still a no brainer that as a new purchaser I'd go the latest model, if anything goes wrong I'll rely on the warranty :)

If you were really counting your chips then there's no better time to pickup a TM31, it's 90% the same machine for probably 30% less $$$
Title: Re: New Model Thermomix, truth or rumour?
Post by: liturg on September 07, 2014, 09:25:15 pm
Dear all,

Do you know anything regarding:

• Temperature precision (1 or 5 °C increments) and to what max temp,
• Higher blade speed/RPM,
• Heat source, induction?

Those are my only big issues with the TM31

All the best,
J

Starts at 37º,40ºonwards in 5º increments (for some reason also including 98º) up to 120º
40RPM to 10700RPM
Induction

Thank you for the information, Meagan!

I find it really strange that they have kept the precision at 5 °C, because it cannot be a question of technology. Seems like they don’t trust that the consumers can handle the many more options?

Also a big disappointment with the blade speed. This means that one still needs a high speed blender for some purposes – would have been nice if the TM5 could replace it.

Induction sounds promising though – has anybody done a comparison in heating speed?
Title: Re: New Model Thermomix, truth or rumour?
Post by: JulieO on September 07, 2014, 11:04:47 pm
Chookie, thanks so much on what was a busy day for you, to document and photograph the machines working side by side.  I enjoyed your review.  :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Aussie Brenda on September 07, 2014, 11:13:59 pm
Leonine, thanks for the video, perhaps the new buyers of the old model will now not be so disappointed .
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 08, 2014, 12:24:05 am
That bloke in the comparison video.... :-))  the consultant in the background who couldn't show her face...  :-))
I think they couldn't wait to make the video as soon ss they got it out of the box as he didn't seem capable of talking about much more than a couple of basic things. Bells and whistles, bells and whistles over and over - not prepared at all about giving a really thorough comparison as a result of lack of knowledge.
Title: Re: New Model Thermomix, truth or rumour?
Post by: jo_nz on September 08, 2014, 01:10:24 am
Was good to see them side by side in that video. I am not too keen on anything bigger, plus I have the carry bag for tm31. Will wait and hear what people think of the noise difference (sounds like no major difference). I am interested to see how well the robot arms last too.

The recipe chip at first didn't interest me at all, although DH thinks that's very cool. But thinking about it, I reckon my son would love following a recipe step by step on the screen, and maybe he could cook me dinner for a change!!

There are a few second hand tm31s for sale over here on trademe, which there NEVER are. Told my sister to have a look :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: astarra on September 08, 2014, 01:38:15 am
I would have love to see the 2 machines doing the same things on the video - i really want to know if there is enough noise difference to warrant getting one, have DH tell me to get one, or to stick to my original plan of a second TM31. 8)
Title: Re: New Model Thermomix, truth or rumour?
Post by: floweryspring on September 08, 2014, 04:54:08 am
Thanks cookie! We are moving back to Melb. Just sold our tmx in US. Will be back there in Oct. Will definitely let you know if I decide to go for HMP instead of the tmx.



Just want to say my HMP has never given me any grief, neither has my TM31.

I will do a honest review,  on it.

In have such a big kitchen, and if a new HMP comes out,  I will upgrade aswell.
Its just like upgrading to a new car.. :) new products come out all the time, so 10 years in between is pretty good.

INAID I'll sell my TM31..

Obie if you had to pick either tmx or HMP which would you pick? We are planning a move back to Aus so have to do the whole selling tmx in US and buying in Aus again. I hope I am allowed to ask this Q!


I also have a HMP as well as my TM31 and without  doubt I would have the TM31. I have had a bit of trouble initially with my HMP but it is all fixed now and everything has been fine for ages. I just don't seem to use the extra functions of the HMP. I thought I would but I don't. Are you moving to Western Australia? I will sell you my HMP for $1000 less than I paid and it has only been used about 30 times. I bought it for when we travel (we take the TM31) for DD to use as she loves the TM31. However she doesn't like it at all. Please feel free to pm me if you have any specific queries re the HMP.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Halex on September 08, 2014, 05:02:55 am
Will I buy the new TM5, no I am very happy with 2 TM31s.

Having just had to buy another car due to computer problems in dhs car, I am happy with the good old dial on my trusted TMs.

H :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: jo_nz on September 08, 2014, 05:08:11 am
Can i ask a question about others Tm31.
I got mine 3 weeks ago and do feel very cranky we paid full price when they are now $300 cheaper.Sad
But can someone do a test for me with their machine.
Can you put on the timer first and then push the veroma button. Does the inside LCD screen move in when pushed?
Mine does and want to know if its normal or not. I have my consultant coming over next week to have a look but want to see if others do it. It mooves when you push the scales button also but not as much as the varoma.
TIA

Never noticed before, but yes it does.  Just a little, and also a really tiny bit with the scales or the 100degrees buttons.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Chellerin on September 08, 2014, 05:09:59 am
I've just been told that any orders before the 20th august get the old machine any orders after the 20th get the new machine.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 08, 2014, 09:33:06 am
Apparently in Canada the new TM5 has been announced but is not available in North America until
2015.  This then gives customer a chance to consider their options.  Why isn't the same happening in Australia?

I would not be surprised if this is because they are introducing the Thermomix into the USA. At the same time.

Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 08, 2014, 10:58:07 am
CP, I reacted the same way as you did. I found him irritating and not adding much value other allowing us to see the two machines side by side.
Title: Re: New Model Thermomix, truth or rumour?
Post by: thenorthern on September 08, 2014, 11:23:12 am
I also agree re the video.  He was overly negative and carried on a bit unnecessarily.  I do agree that the core of it has not changed and new and old owners alike should be pleased, but I think he was being a bit reactive and unfair to the new machine.  The ultimate sentiment that they're both great machines is very true though.  I think his complaints regarding the extra time it takes to get a recipe going is silly because it'll be negligible once he and others get the hang of it.  I was also a little slow getting to know the TM31, but now it's near second nature. 

I feel good about my TM5 that's on it's way, but I have used a TM31 and it was what made me fall in love and want to order in the first place.  I think all the negativity is a shame.
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 08, 2014, 11:48:38 am
This is from a facebook page called https://www.facebook.com/pages/Thermomix-unhappy-customers/354228048077604

Please support this petition by going to the following and joining. This petition will be forwarded to Thermomix AU and Corporate Communications Germany-

https://www.change.org/p/thermomix-au-address-the-issues-surrounding-the-misleading-way-thermomix-au-have-handled-their-customers-and-provide-a-fair-and-satisfactory-resolution
Title: Re: New Model Thermomix, truth or rumour?
Post by: zebby on September 08, 2014, 11:51:52 am
Thanks for sharing this page Itcook.

I love my TMX and have had it for 5 years but I am so cranky with how TMC in Australia have handled this new machine - they have outright lied to new customers and it simply isn't good enough.
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 08, 2014, 01:06:33 pm
Welcome to all the new and past members who have come to the forum recently with the model changeover. We hope you stay with us and join in on our topics. This is one place that you can always get the latest news and rumours, prompt support, unbiased opinions, lots of kitchen knowledge, and friendship at your fingertips :-* and also the best recipes.
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 08, 2014, 01:47:20 pm
Well said CP.  :)
Title: Re:
Post by: Leontine on September 08, 2014, 02:08:27 pm
It's funny how I must hear about it on a Australian forum while I'm living in the Netherlands next to Germany the home of Vorwerk ;) sadly I'm also a new user I got mine 11 th of August. But I'm very happy with it although I would like to have the opportunity to wait for the new model. Perhaps I'll try to sell it and buy the new one but probably that costs me too much....
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 08, 2014, 02:10:24 pm
I saw on Facebook that the new butterfly works in tm31!
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 08, 2014, 02:24:45 pm
I saw on Facebook that the new butterfly works in tm31!
That will make a lot of people happy I hope, as that is a HUGE bonus. I wonder then about the MC and steaming basket?
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 08, 2014, 02:25:51 pm
The blade is only off in auto mode for rice/yoghurt. That's a bit sucky. I'd like to be able to turn the blade off when doing stews/curries because I don't like the meat breaking down.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 08, 2014, 02:27:00 pm
Hmm I was told the butterfly would not work well with the old TM. Will check it out tomorrow.
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on September 08, 2014, 02:29:34 pm
I'm rather peeved that the GL in our area said I can't re-train as there're two already undergoing training.
 Apparently, there's been a consultant not 40km from our town who's been selling for 6 months. No one has heard of her. I've had people in my town asking about the new machine and will I please train again. Unfortunately, those that live near large towns have no desire to travel unless there's a guaranteed sale.

Oh, and if you can't turn the blade off manually, I'm not sure I'm that interested any more....
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 08, 2014, 02:35:48 pm
That sounds wrong meganjane. Can you speak to the branch manager? Maybe your training can be done at another GL if you don't mind the travel time if she has no training on? We were told that existing ambassadors they are doing some special resign up for this launch. Sounds silly to me.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 08, 2014, 02:36:29 pm
I'll double check meganjane when I get mine but that is what the answer to me was when I asked.
Title: Re: New Model Thermomix, truth or rumour?
Post by: cecilia on September 08, 2014, 03:23:50 pm

Quote from: Meagain
Starts at 37º,40ºonwards in 5º increments (for some reason also including 98º) up to 120º
40RPM to 10700RPM
Induction

Hi Meagan  We were told at training today that 98 degrees is there for simmering.

Title: Re: New Model Thermomix, truth or rumour?
Post by: cecilia on September 08, 2014, 03:45:40 pm
Now this comment from Helene's blog is VERY interesting...
"
avatar
Cathy 5 September 2014 at 11:41 pm (PERMALINK)   

I just ordered my Thermomix on the last day of August. They had a special deal with a free bag and kitchen set. I have received an email from Thermomix with the options of me purchasing the new model for the introductory price of $1,989 with standard host rewards and qualifying demo. or Continue with the purchase for model 31 with standard host rewards, and the advertised promotion at a rebated price of $1689. Apparently they will continue with demo’s until the end of the year for the 31 Model.
So I can choose which model I would like, but I’m not sure which one I will go with just yet, plus if I go with the new model, my consultant may not know how to operate it for my demo. "

Astarra, the comment "Apparently they will continue with demos until the end of the year for the 31 model is not correct.  I think whoever wrote that confused demos with cooking classes.  There are still cooking classes using TM31 but also some featuring Thermomix model 5, as it's a chance for everyone to see the latest.  When Nico Moretti comes, we know he will be demonstrating with TM31.
Title: Re: Re: Re: New Model Thermomix, truth or rumour?
Post by: Leontine on September 08, 2014, 04:52:20 pm
Hmm I was told the butterfly would not work well with the old TM. Will check it out tomorrow.
Just spoke tot my contact who sold me the Tm31, the new butterfly does not fit in the old machine.
Title: New Model Thermomix, truth or rumour?
Post by: leesmac78 on September 08, 2014, 08:49:45 pm
Hi everyone,
I have just been to a meeting at my group leaders home this evening.  Evidently the launch last Friday at 2000 in Frankfurt which was the global release and was a tremendous success.  Wish I was there too but I am not special enough evidently! :) There were 2500 demonstrators out of 9000 in total present at the event.  Frankfurt was chosen due to its central location, airport and availability if hotel rooms.

We got the opportunity to test it out, love the colours and new the sounds it makes when it finishes cooking, no more Yukky beeping sounds.  It is far more melodic.  It is considerably larger in capacity, both in varoma and bowl too.  I like the automated lid and the way you can place the lid on quickly from any direction. I also like the flashing green that turns red when it gets hot.

Time to reason with you all, as this forum is a place of honesty.  There is absolutely no need to upgrade whatsoever.  If you are happy with TM31, keep it.  The only problem really is for the poor demonstrators who have to re train and buy a whole new machine.  We cannot purchase the old one anymore, I expect they are trying to flog them off to other countries but as it is a German machine, they like to stay current.  It is hard to buy anything old here, as soon as the latest model comes out, people do tend to upgrade.

Cleverly, I brought Ed (DH) along too.  He even arrived before I did.  I walked in the door and he had already decided that we simply had to have it.  I am fortunate to have studied psychology and had a strategy in mind to ensure success.  There were lots of husbands there who were captivated by the new technology too.   So it is purchased and I cannot wait.  We cannot officially buy until Friday but my order is in.  €1109 which is around 1500$. Germany do have a wonderful payment plan too with a teeny, tiny interest rate.  Over 12 months, the interest is barely €50.  I am saddened by the enormous interests rates charged in Australia.

I should have it in the next week or so.  I promise to keep you all posted for the upcoming of my new baby Thermie!!!

Xxxxoooo
Title: New Model Thermomix, truth or rumour?
Post by: leesmac78 on September 08, 2014, 09:10:07 pm
(http://tapatalk.imageshack.com/v2/14/09/08/18e6114db16b6322ecb94386facb1bf2.jpg)
The new TM 5

(http://tapatalk.imageshack.com/v2/14/09/08/194a9ff490061f6b8eae28c3d839a6e3.jpg)
A fancy angle of TM5

(http://tapatalk.imageshack.com/v2/14/09/08/8193bf21fbfd9821706031062f648906.jpg)
The Cream of Mushroom soup that is built into the recipe "chip". Totes fab!
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 08, 2014, 09:32:02 pm
 Leesmac,  in your avatar you appear to have 2 TMXs already. Is this your third one? I loved reading your detailed description of your encounter with TM5 BTW.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on September 08, 2014, 09:36:43 pm
Great photos of getting up close and personal with the T5 Lee ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Thermesa on September 08, 2014, 09:58:51 pm
Seems my husband is trying to justify a new lathe. The conversation in the office included from a consultant 'I have a 5 in the car if you want to check it out' and from a staffer 'my wife would be happy to buy a pre-loved machine'.

Now I have a yogurt maker and I've used it once. I like musical instruments. I don't like touch screens but I have a 3 and 6 year old who can drive anything.

I like that the jug is covered at the back as the boys often climb up the island bench behind my thermomix where they can touch the jug which scares me if it's hot. (They'll only burn themselves once)

I previously said I would upgrade if it was strategic in gifting my original tmx to my aunt who can't justify the money on her limited income. A little tempted. I think I'll wait a month and see what DH thinks about it then. I'm happy with my TM31
Title: Re: New Model Thermomix, truth or rumour?
Post by: achookwoman on September 08, 2014, 10:23:11 pm
Bedlam,  the new butterfly won't fit the 31. The configuration at the bottom where it fits on the blade is different.
Title: Re: New Model Thermomix, truth or rumour?
Post by: lonnie on September 08, 2014, 11:35:39 pm
A link to a blog post on unpacking and using the new TM5: http://tickofyum.webs.com/apps/blog/entries/show/42643048-what-s-new-pussy-cat
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 08, 2014, 11:55:46 pm
Thanks Chookie, someone is being misleading on Facebook. Never mind.

Well done Leemac, looking forward to your reviews.  Nice to gave you and your sense of humour back.  We have interest free ATM but almost $500 more in initial cost!
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on September 08, 2014, 11:57:39 pm
Hello Everyone, haven't been on the forum for a while and looks like I have lots of catching up to do.
I ordered a TMX 5 today and should have it late next week or early the week after.  ;D
Am really looking forward to it.  :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Aussie Brenda on September 09, 2014, 12:41:10 am
Hi Michele,  welcome back hope all is well, looking forward to hearing what you think about the new machine.
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 09, 2014, 12:45:46 am
Nice to see you back posting Michele, lots of reading to catch up on - especially about the new machine. 
Title: Re: New Model Thermomix, truth or rumour?
Post by: maddy on September 09, 2014, 12:46:56 am
Can I just say, I am finding myself weakening each day with my resistance to purchase!!
I don't think I've had so many conversations with myself!
Oh dear.

Have you seen the "Thermomix unhappy customers" page on Facebook...ouch.
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on September 09, 2014, 01:10:07 am
Thanks Chookie and Lee for your reviews and photos. Now I can't wait to get the new TMX. It should be easier than the first time as I can still play with the one I have. I like how Chookie likened it to upgrading a phone, ipad or car which is out of character for me as I'm not one for upgrading anything.
Still in two minds as to whether I will sell it or keep TMX 31 as I don't have a second bowl. It's a pity I can't pass it on to one of the children but which one? I don't really want to hang on to anything I don't have to  ??? Will have to wait and see how much I use 2 machines.  :D 
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 09, 2014, 01:18:10 am
Lucky you Mich, nice to see you back.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 09, 2014, 01:44:37 am
Chookie, an apology for incorrect info about butterfly has been lodged on FB.
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on September 09, 2014, 02:39:15 am
They have definately upset a lot of people....there is now a Thermomix Unhappy Customers page on facebook and there are some very negative comments on their facebook page.  It will be interesting to follow the fallout on social media regarding their lack of openess and how they respond.  I'm trying to resist temptation....I've been told that I'm allowed a different model :)...but this one is so new and shiny :P
Title: Re: New Model Thermomix, truth or rumour?
Post by: achookwoman on September 09, 2014, 02:52:31 am
Chookie, an apology for incorrect info about butterfly has been lodged on FB.
Bedlam,  no need to apologise.  The butterfly was the first thing I looked at. 
I have since been told officially that none of the extra bits fit the 5.  Didn't try the basket , but it looked the same.  However if it isn't exactly right,  it might touch the blades.  I did try the Varoma and it almost fitted, but not 100 percent. Which is not good enough for a steamer.
Michele,  very nice to see you back. 
Can't wait to have another play.
Someone asked about the time to reach a temperature.  We did test this and with the soup ,  they both reached the same temps at the same time.
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 09, 2014, 02:55:00 am
How lovely to hear from you Mich and Lee. Thanks for the photos Lee. Bedlam thermomix Australia Facebook is pure vitriol.

I have ordered mine. DH said it was a good idea and of course I couldn't resist. The lovely Meagan is doing it for me.
I watched the YouTube of the comparison this morning. Actually I couldn't stand the noise in the background, the ums and the poor preparation to do it and turned it off before the end.
Title: Re: New Model Thermomix, truth or rumour?
Post by: zebby on September 09, 2014, 03:13:09 am
What a shame the butterfly and varoma don't fit. Speaks volumes really!
Title: Re: New Model Thermomix, truth or rumour?
Post by: BeezeeBee on September 09, 2014, 03:19:58 am
Lucky, lucky you Cookie and Mich 😃

Maddy, I'm not having THAT conversation with myself. Just can't afford it 😢 My 31 is still a marvellous invention 💗 So I will just have to watch my friends play with their new toys from afar 😁
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 09, 2014, 03:37:40 am
I understand people being peed off being blatantly lied to but really we all knew here there was New model . The consultants are in the Thermomix business and as such they should have seen and read the signs. So really no matter how much they protest  I  do not believe for a minute they did no know. It defies logic. And if there was one or two that were nay Sayers and in total denial then they probably should not be selling the machine.  

And of course why would Vorwerk make a new machine with interchangeable parts?  It is their business. Their  marketing  certainly needs updating and the direct selling method is very  much out of date these days. At least they have finally entered the social media age. When they enter the US market things will change again. There will be chips and chips and chips for sale. I think the chip is a brilliant marketing tool and it locks out everyone else. Just business and a very good business.

Gert

Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on September 09, 2014, 03:59:42 am
Anyone noticed how many "Guests" are currently on the forum.  There has been a link to this discussion posted on the unhappy thermomix customer's page.  It would be nice if some of the guests become members....maybe the helpfulness of this forum might reduce some of the sting of the new machine.  I know that reading through here really helped me get the most out of my machine 4 years ago.
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 09, 2014, 04:21:50 am
Just curious. Is it TMX Aus who followed the method of selling  TM31 without letting customers know about the new model  or has this happened in other countries also?
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 09, 2014, 04:32:08 am
I have ordered mine, last Thursday, I was told up to 2 weeks to get it here.

http://www.mamamia.com.au/rogue/thermomix-new-model-2014>


The back lash on social media is huge.

Title: Re: New Model Thermomix, truth or rumour?
Post by: leesmac78 on September 09, 2014, 05:10:59 am
Leesmac,  in your avatar you appear to have 2 TMXs already. Is this your third one? I loved reading your detailed description of your encounter with TM5 BTW.

I must change that avatar actually.  It was a period of a a few weeks when we had two, due to a repair of my own and a loan of one from my group leader.  Hopefully Ed doesn't eBay the old one too quickly so we will once again have two, it really is handy.  In fact we did contemplate purchasing a second hand tm31 or tm21 as an extra but somehow that idea fell away.
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 09, 2014, 05:13:14 am
Well i had my consultant come and have a look at the mooving lcd screen when varoma button is pushed and also why its not heating correctly. I made shepherds pie 2 nights ago and placed potatoes in varoma and put it on for 20min but it never reached the varoma temp. so potatoes were still hard.
My consultant also tried putting the temp on 100°C for 10 min on soft spoon and the temp didnt start going up until it was 6min to go. then it stayed at 37° C until she put speed up to 4 and the temp went up which was really weird.
my consultant said its only 3 weeks old. It gets picked up tomorrow.  I have a reason to be mad on so many levels now. But its not just those 2 thing wrongs with it theres a few. when speed is turned up and liquid is in its making a reving sound and the blade rubber is loose. lol It can only happen to me. :(
Title: Re: New Model Thermomix, truth or rumour?
Post by: leesmac78 on September 09, 2014, 05:13:27 am
Just curious. Is it TMX Aus who followed the method of selling  TM31 without letting customers know about the new model  or has this happened in other countries also?

I mentioned this last night actually to my group leader.  Evidently they stopped selling the old model only a couple of weeks ago but only the new one is available now. I think it got.a bit lost I in my awful German, as I was trying to ascertain whether people were unhappy.  I will put on my monocle and investigate further.....
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 09, 2014, 05:17:58 am
ItCook, perhaps you will end up with the new model afterall.  Surely that would be a win situation for you?
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 09, 2014, 05:20:04 am
yes it would but by the sounds of it they will only repair. Im going to push the fact its only 3 weeks old though and my consultant is helping. I wanted to take it away with me on holidays but it will be in probably getting repaired :(
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nea79 on September 09, 2014, 05:33:58 am
Hi, I've been considering a thermomix but held off buying one because I saw this forum, so THANK YOU!
I'm now in a position where I can buy the TM31 second hand at a reduced price or buy the TM5 interest free for 12 months. What would you do? Any opinions/comments would be helpful. Thanks in advance.
Title: Re: New Model Thermomix, truth or rumour?
Post by: jo_nz on September 09, 2014, 05:52:12 am
Just curious. Is it TMX Aus who followed the method of selling  TM31 without letting customers know about the new model  or has this happened in other countries also?

I think it is the same here, although I don't know anyone who had recently purchased.  The first I officially heard was via a newsletter from thermomix NZ during the weekend. From speaking with my consultant, she only knew at the launch in Auckland in the weekend (although like the rest of us, I'm sure many consultants had their suspicions that something was coming).

The intro price of the new TM5 is LESS than what I paid for my TM31 2 yrs ago (and as far as I know it was still being sold at the same price up until now).
Title: Re: New Model Thermomix, truth or rumour?
Post by: arafalov on September 09, 2014, 05:56:33 am
Just curious. Is it TMX Aus who followed the method of selling  TM31 without letting customers know about the new model  or has this happened in other countries also?

Well, it's even more fun in Canada. They announced the new model, but will not sell it to us for a while. I am waiting to hear if they are going to offer some special deals on the TM31 over the next month(s?). Otherwise, I suspect they will have no sales for that period at all.

On the other hand, at least in Montreal, it seems that Thermomix is only sold through the shops and not through consultants. So, maybe they don't care that much if one particular product does not sell well for a while.
Title: Re: New Model Thermomix, truth or rumour?
Post by: goldfish on September 09, 2014, 06:06:03 am
Just curious. Is it TMX Aus who followed the method of selling  TM31 without letting customers know about the new model  or has this happened in other countries also?

Well, it's even more fun in Canada. They announced the new model, but will not sell it to us for a while. I am waiting to hear if they are going to offer some special deals on the TM31 over the next month(s?). Otherwise, I suspect they will have no sales for that period at all.

On the other hand, at least in Montreal, it seems that Thermomix is only sold through the shops and not through consultants. So, maybe they don't care that much if one particular product does not sell well for a while.

Well, at least they were up front about it, Arafalov!!  If they can sell this way in Montreal - and in Hamburg I believe - why can't they sell it that way in Australia?!?  I'm keen to see the new model in action, but certainly won't be able to afford (or justify) the expense of a new tmx for a while yet.  In the meantime, I'm more than happy with my TMX31.
Title: Re: New Model Thermomix, truth or rumour?
Post by: anniebygaslight on September 09, 2014, 06:59:27 am
Just curious. Is it TMX Aus who followed the method of selling  TM31 without letting customers know about the new model  or has this happened in other countries also?
It has happened in the UK too. I posted earlier in the thread.   I have written a lengthy complaint to Thermomix UK, but haven't had the courtesy of a response.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 09, 2014, 07:05:34 am
I am jealous Cookie and Dede and Obbie and CP and Mich! 
Xx
Title: Re: New Model Thermomix, truth or rumour?
Post by: dede on September 09, 2014, 07:14:58 am
Well my order is in and expecting my new toy around 20th, very exciting.
I have stopped reading all the negative comments because I find it depressing.
 
I do feel for those who have just brought a TM31 without given any hints of a new model coming out.

I feel for all the people trying to sell their TM31s and loosing $$$ so they can buy the new model.

I feel for those who buy an almost new secondhand TM31 and not realise the warranty is no longer valid.

I feel for the consultants who are bearing the brunt of the blame for all these issues.

I love my Thermomix, just a shame HO didn't deal with announcement of the new model a bit better and given consultants the heads up a month ago so they could of given potential buyers an option to wait. I realise this would of effected sales but that's better than what's happening right now.
Title: Re: New Model Thermomix, truth or rumour?
Post by: goldfish on September 09, 2014, 07:18:18 am
Well said, Dede :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on September 09, 2014, 07:27:24 am
Hi everyone, thanks for all the comments I've been following this thread with interest and it's great to hear the good and the bad.

I don't think I'm going to worry about upgrading but I would be interested to know from a consultant the all up cost if you purchase on interest free vs purchasing outright during the special price period.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on September 09, 2014, 07:36:05 am
Hi, I've been considering a thermomix but held off buying one because I saw this forum, so THANK YOU!
I'm now in a position where I can buy the TM31 second hand at a reduced price or buy the TM5 interest free for 12 months. What would you do? Any opinions/comments would be helpful. Thanks in advance.

Make sure you read the fine print on the monthly charges Nea and add them up over the 12 months for the interest free deal. It may be cheaper to do the Easy 3 option if it is available.
Title: Re: New Model Thermomix, truth or rumour?
Post by: kyton on September 09, 2014, 07:43:03 am
I'm having a demo next Wed and barring an absolute disaster, I will be ordering a new one. Am thinking of how lovely it will be to have two side by side. My friend who is a consultant was worried for me about the 15 day wait at present but since we are going overseas for 28 days I told her that that doesn't phase me at all. As long as it is here when I get back on 19th October I'll be happy.
Title: Re: New Model Thermomix, truth or rumour?
Post by: BeezeeBee on September 09, 2014, 07:49:38 am
Agree with Dede. The launch was poorly handled indeed.

My background is in marketing and branding. It's going to be interesting to watch how Grace and co handle this backlash.
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on September 09, 2014, 08:04:10 am
A journalist is now asking for people to contact her so I suspect that there may be some more bad publicity coming their way.  The fallout will definitely be fascinating to watch.  It is a shame that it has come to this because the machine itself has so much to offer but I'm sure that there would be people now thinking twice about buying it....particularly with the cheaper versions that are flooding the market. 

I will be interested to see what those who have ordered think of the machines when they get them.  The machine that I've been given permission (!?!) to buy is not officially available for order until the 15th and I'm not going to be able to get my hands on one to play with until after the Fine Food Fair so I'm struggling to be patient and wait....the inner geek in me is going TOUCHSCREEN, pretty cookbook on screen etc etc vs higher temp, larger bowl etc.  I need to win lotto so I can have both.
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on September 09, 2014, 08:08:03 am
That didn't take long http://www.news.com.au/lifestyle/home/thermomix-tm5-launches-in-secret-and-customers-are-not-happy/story-fneuz5ql-1227052897047
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 09, 2014, 08:16:44 am
Gosh. I have been surprised at the Facebook page. I wonder how HO will take it. Everything has been so positive so far.

Wonder the outright price until the end of October is $1989. ( I paid $1949 for my TM31 in 2008), you can have 3 payments split over 3 months of $839, $600 and $600 =$2039, and then if you had the pay it off method I guess it would be even more expensive.
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on September 09, 2014, 08:23:34 am
Make sure you read the fine print on the monthly charges Nea and add them up over the 12 months for the interest free deal. It may be cheaper to do the Easy 3 option if it is available.

The easy 3 option is available. I was offered this but am paying cash for mine. There is a $70 establishment fee for the interest free through Once Credit and there is a $50 fee for the easy 3 option.
Title: Re: New Model Thermomix, truth or rumour?
Post by: djinni373 on September 09, 2014, 08:25:14 am
Oh... my... goodness :o :o :o. A friend rang to tell me about this. Going to be interesting.
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 09, 2014, 08:26:45 am
There is also this
http://www.dailymail.co.uk/news/article-2748805/It-costs-week-Bali-flights-included-owners-magical-cooking-device-Thermomix-arms-new-model-released-no-warning.html
Title: Re: New Model Thermomix, truth or rumour?
Post by: droverjess on September 09, 2014, 08:46:49 am
Spare parts?

I am not able to upgrade, but would like confirmation that spare parts will continue to be available for Tm31. Presumably spares are still available for the previous tm21?

I am sorry for all the upset, and understand the frustration felt by many. The Tm31 is a great machine, and I am glad I've got one, just it is a, it noisy at times!

Question for the mods: How will this affect the forum recipes? Will we be able to still use tm 5 recipes in tm31? And vice versa?

Thanks

Title: Re: New Model Thermomix, truth or rumour?
Post by: trudy on September 09, 2014, 08:49:37 am
Have been told that spare parts for the TM31 will be available for 20 years after the release of the new TM5 which is good because like you that was my worry.  Have also been told that most recipes will be OK for TM31.  I suppose over the next few months we will hear more.
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 09, 2014, 08:52:36 am
As the machines are much the same DJ I don't really think there will be a lot of difference in the recipes.
They still make spare parts for the TM21 and have said that spare parts for TM31 will be available as Trudy said.
Title: Re: New Model Thermomix, truth or rumour?
Post by: droverjess on September 09, 2014, 08:55:45 am
Thanks Trudy and cookie.

I found this UK page and it answers a lot of questions.

http://www.feistytapas.com/2014/09/how-to-buy-thermomix-tm5-in-uk-and-what.html#more

Title: Re:
Post by: mcmich on September 09, 2014, 09:02:19 am
TM5 side by side with TM31: http://youtu.be/sS7CYtOupd4

Thanks for the link Leontine. At the end of the day it was his opinion and his sidekick in the background. I think he has just confirmed what others have been saying. If you are happy with your TMX31 there is no need to upgrade. If you are considering buying a TMX then heck yeah buy the new model.  :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: bluebear_74 on September 09, 2014, 09:05:37 am
Spare parts?
Question for the mods: How will this affect the forum recipes? Will we be able to still use tm 5 recipes in tm31? And vice versa?
Can't speak for the forum but you get this message on the recipe community:
(http://i58.tinypic.com/2gu9xyx.jpg)

It's such a shame that something people loved so much has been ruined. Vorwerk really made a mistake by holding everyone to silence. Instead of all the excitement of a new thermomix launching and all the positive press (look how many iPhone articles there are announcing the event to announce the iPhone 6) they've only been getting negative press and a lot of upset people all over social media. I told my coworkers what happened, and I know now they won't be purchasing one any time soon!

I'm sure the money they made not having to sell the TM31 discounted isn't worth the backlash and the damage control they've got install for them.
Title: Re: New Model Thermomix, truth or rumour?
Post by: droverjess on September 09, 2014, 09:22:29 am
Thanks bluebear - very helpful.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Meagan on September 09, 2014, 09:25:18 am
Finance option is through Once finance
Interest free is running from now until 17th November
introductory price is 1989 until October 31st
Finance will be approx $41 per week over 52 weeks to pay off your TM5
1989 for TM5 $70 establishment fee $4.95 account keeping fee totaling approx 2,118.40 over the course of the 12months interest free period.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Katiej on September 09, 2014, 09:27:31 am
I have ordered mine, last Thursday, I was told up to 2 weeks to get it here.


Obbie how did you manage to order it last Thursday before the official announcement was made? Did you go through HO or a consultant?

From everything I've read both HO & consultants were still not confirming there was a new model before the announcement.  You must have friends in high places!!
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 09, 2014, 09:46:21 am
Well I can tell you Obbie's order was not the only one on Thursday. I know for a fact orders were taken from Wednesday.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Katiej on September 09, 2014, 09:54:50 am
Well that will make the unhappy people even more unhappy (and rightly so)
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on September 09, 2014, 10:00:53 am
Well that will make the unhappy people even more unhappy (and rightly so)

The consultants had to know what was happening at least a few weeks in advance - they didn't just wake up Saturday morning to find a TMX 5 on their doorstep.
Title: Re: New Model Thermomix, truth or rumour?
Post by: bluebear_74 on September 09, 2014, 10:21:32 am
Well that will make the unhappy people even more unhappy (and rightly so)

The consultants had to know what was happening at least a few weeks in advance - they didn't just wake up Saturday morning to find a TMX 5 on their doorstep.
I think some did and some didn't. I read somewhere that someone's MIL sold her TM31 beforehand and got the TM5 on the Sunday, so she must have known to know to sell it beforehand.
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 09, 2014, 10:26:08 am
Katie, i emailed, and rang my consultant to order, on Thursday, They did not know anything, but said ok, took the order, and  placed the order yesterday here, once it was released.

alot of consultants kept in the dark, training had to be done, to order, for  consultants, some knew, some didn't
.
still alot of bad backlash from customers,  now it is all over so many news sites, so much bad publicity.








Title: Re: New Model Thermomix, truth or rumour?
Post by: Katiej on September 09, 2014, 10:49:58 am
Yes the bad publicity is shocking. So many people unhappy. TMX HO haven't handled it very well at all.
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 09, 2014, 10:55:18 am
TMX Australia has clearly mishandled the launch.  To organise a nation wide launch ( a mammoth task) and to pretend until the last minute that it was all rumours was naive marketing.
Title: Re:
Post by: Itsnotartitsdinner on September 09, 2014, 01:55:32 pm
Must go and check out the tmx fb page. It's been very badly handled. I don't know where they they pulled that strategy from. But it's not good marketing practice.

On a plus side I'm buying another tm31. 2 months old and barely used as she has been overseas for the last month.

On a frustrating side I can't access my PM's. Silly TT!
Title: Re: New Model Thermomix, truth or rumour?
Post by: liturg on September 09, 2014, 01:55:52 pm
Visited a meeting today and talked to the rop regional leader (european market). She confirmed that

• Max speed/Turbo has not changed – 10.700 RPM said to be a myth
• Heat source the same, not induction, also a myth – means same amount takes as long as with TM31, however a full pither takes longer since it is 10 % bigger

Must say I am a bit disappointed by this.

Also tried out the yoghurt program, and the blades were constantly spinning …
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 09, 2014, 03:26:35 pm
Whilst there may have been some consultants who knew before others I do believe most did not know weeks in advance. I know I found out the week before and that was due to other reasons she told me which I'm grateful for but by that time it didn't matter as all new orders were going to be upgraded anyways. Speaking to some of the consultants I know they also did not know. Some totally didn't know and some knew a few days/week before. I think it depends on how close people were to their GL and how much they would tell. Some were very upset as they had upset customers on their hands and one had even sold to a good friend.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Essie on September 09, 2014, 04:03:55 pm
Firstly can I say how grateful I am to this column. I have been tossing up between a TM and a HotPro Mix. It was this discussion that alerted me to the rumours (which proved to be true) and meant that I have been able to hold off my purchase.. So thank you all for your research.

 I wonder now if you have any clues about the new price of TM after 1 November. I have asked both quite  senior consultant and HO directly, they will not release  the info.  I am wondering if you have to pay slightly more but get additional gifts...your thoughts, guesses? They have proved to be correct so far...  :)

Also I do not know anyone with the HotPro Mix, do you? What are their thoughts  about this as an alternative to TM?
Many thanks
Title: New Model Thermomix, truth or rumour?
Post by: leesmac78 on September 09, 2014, 05:35:02 pm
Hi everyone,
This is Sad to read.  I have been googling and reading all the negative press about Thermomix Australia.  It doesn't appear to have been handled so poorly here in Deutschland but I am keeping my ears open.  I would have been mortified had I sold a machine to someone one week before the new one was launched.
Those of us fortunate to have a Thermomix of any model know they joy they bring us.  It is sad that so many people are feeling such negativity and anger towards the company. From what I understand, Vorwerk stopped selling TM31 a couple of weeks ago with this in mind.

Let's think for a moment about cars.  How often do you buy a car and the next thing you know it has been superseded by the next model? It is life I suppose and no one is shouting at VW or Toyota.  I know of people who bought a new car towards the end of one month only to find the price slashed the following month.  It is sad but it does happen.

I do hope Thermomix Australia survive this, I am sure they will.  All publicity is good publicity and if nothing else, it will get more people talking, reading, researching and no doubt buying the TM5.

Xxxooo
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 09, 2014, 08:05:01 pm
Well that will make the unhappy people even more unhappy (and rightly so)

The consultants had to know what was happening at least a few weeks in advance - they didn't just wake up Saturday morning to find a TMX 5 on their doorstep.

Exactly. Everyone is trying  to cover  their asspisdistra . People won't stop buying the Thermomix has great trusted technology , is unique and the service is there. Plus it is not made in a Chinese factory. The HMP is a great machine  but I fear not having the back up.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 09, 2014, 08:10:12 pm
TMX Australia has clearly mishandled the launch.  To organise a nation wide launch ( a mammoth task) and to pretend until the last minute that it was all rumours was naive marketing.

Think about that one courten. Grace Mazur is the "company".  And naive in the extreme but you pay peanuts for  marketing people and you get monkeys.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: PaulsTinopener on September 09, 2014, 08:30:31 pm
Hi everyone,
many greetings from Germany!
Leesmac, by now I would like to say after reading the german fb, it sounds in Germany as bad a here (apart from that we haven't had the whole thing in the news by now) Quite a lot of new customer are rather annoyed. I have bought mine on 15. August and was told as well, there is no new model. (I didn't believed because of the rumours I have read before, but it really doesn't matter to me.) My TM31 was not delivered and, as far as I know, it will not delivered at all.  First there was a delay from 1 week, then from 2 and it ended with a letter, saying there so many TM ordered, they can tell me the delievery date not before the 15. September. And I should not phone them. Ok, and now I am waiting for the magic mail/letter telling me the date my TM5 will arrive.

I have heard about "but cars and iPhones..." quite a lot by now. Yes, when I buy a new car and I leave the parking lot, I loose quite a lot only money within the first 100 meters. BUT, I normally know, when a new model will be hitting the market. Same with the iPhone.

I have the VR100, the small robot that hoovers the rooms without me being around (cool thing by the way ;)) and I know that there will be a new robot next week at Vorwerk. I have seen him already on TV.

So Vorwerk, you have done it with the VR100, why haven't you done it with the TM31/TM5? Now quite a lot customers (as it seems worldwide) are angry and quite a lot are thinking to sent their brandnew TM31 back within the first 14 days.

OMG! :-)) :-)) :-))

Title: Re: New Model Thermomix, truth or rumour?
Post by: Nik2WIN on September 09, 2014, 09:26:32 pm
I'm a demonstrator (now advisor) in the UK and I can promise you that, on the ground, demonstrators knew nothing about the new product until Friday evening.  As far as I'm aware the product was launched globally at the same time.

I would bet my life that team leaders new in advance but I dare say it wasn't too long a lead time.  For operational reasons they would have to have known in order to hit the ground running to support their team.

I spoke with a customer today that bought her machine in August and she's a little disappointed but reasonably pragmatic as the UK were offering a really great deal during August which she really wouldn't have got with a TM5.  I certainly haven't seen the backlash in the UK that seems to be happening in Australia.

We're not offering an introductory price on the TM5 here in the UK tho so perhaps that makes a difference.

I'm hoping my machine comes tomorrow.  I've only seen one briefly.  Can't wait ;D

Nik x
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 09, 2014, 09:35:16 pm
Essie I have  HMP and a Thermomix, you can PM me. :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cuilidh on September 09, 2014, 10:02:43 pm
I haven't read this thread since Saturday so not sure if anyone has seen this article (http://www.news.com.au/lifestyle/home/thermomix-tm5-launches-in-secret-and-customers-are-not-happy/story-fneuz5ql-1227052897047) which I came across today.  I also received an email from my consultant this morning who apologised to all her customers and said that she had had no prior knowledge of the new model.  Perhaps Voerwerk were trying to emulate Apple by keeping everything under wraps then making the big release announcement. 

Despite all the hype, I am really happy with my good old TM31, which changed my cooking life totally, and feel no need at all to upgrade.

It is sad and disappointing for those of you who purchased in August and feel 'ripped off', and rightly so.  I think TMX has not handled this whole affair at all ethically, but it seems that is what we must expect from big business these days ... some say it is psychopathic behaviour and I am tending to believe them.
Title: Re: New Model Thermomix, truth or rumour?
Post by: leesmac78 on September 09, 2014, 10:05:15 pm
Oh golly Paulstinopener, I was not aware of that, apologies all.  That didn't seem to be the feeling at my group meeting yesterday.  But then my German is awful so perhaps I missed that... :( Well this is perhaps more of a disaster than I realised.
Title: New Model Thermomix, truth or rumour?
Post by: BeezeeBee on September 10, 2014, 01:01:17 am
You can't compare this mess of a launch to cars and iPhone launches. Most other brands build up the excitement of the next model before the new ones hit the stores. In fact, technology brand hypes up their products/software even when they are not ready. Think Microsoft with their beta launches.

Many brands offer their older models at clearance prices. Consumers are aware that they are buying a product that is going to be obsoleted, and make a decision to pay less or wait for  something with higher specs.

Grace, what were you thinking?!
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 10, 2014, 01:23:42 am
Essie I also have a HMP and a thermomix. You will find that Obbie and I have different opinions on the HMP. Whilst there is nothing wrong with the HMP I find the lack of scales annoying and I prefer the operating system of the thermomix. I have also ordered a TM5.
It depends what you want to use the machine for.
As Gert said HMP doesn't appear to have the back up that thermomix does.
Personally (and please don't shoot me down in flames) I am getting sick of the entire TM5 who ha. I feel that individuals who have been treated badly (and some have) should be able to make an agreement with Voework. My feelings only and please don't shoot the messenger.
I'm fed up. The facts are there and we have to work it out best for ourselves. Off my soap box.
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 10, 2014, 01:27:32 am
Love your honesty cookie, great post.
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 10, 2014, 01:37:47 am
Yes cookie, you're right. That's what it all boils down to - each purchase is individual and it needs to be taken up with your supplier for a resolution.

Is it correct that the UK have a special offer of 2 bowls with the new machine, plus it's only £1500?
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on September 10, 2014, 02:06:57 am
Grace, what were you thinking?!

$$$$$$$ She is a business woman after all!

Personally (and please don't shoot me down in flames) I am getting sick of the entire TM5 who ha. I feel that individuals who have been treated badly (and some have) should be able to make an agreement with Voework. My feelings only and please don't shoot the messenger.
I'm fed up. The facts are there and we have to work it out best for ourselves. Off my soap box.

Well said Cookie. I'm with you on this one. The whole thing has been a debacle and no matter what had happened or how it was launched - there would still be some unhappy people out there.

Put Ingredients in the top of either machine, twiddle dials, press buttons, stick your finger in your ears...either way they both still cook food.

Best I get off that soap box too Cookie!  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: astarra on September 10, 2014, 02:08:49 am
Now, this is interesting regarding the price of the TM5 after 31 Oct at $2500 (tho I don't know where they got their 'facts' from...)
http://www.essentialkids.com.au/forums/index.php?/topic/1137506-new-thermomix-model-released/page__st__25__hl__+thermomix#entry16520198 (http://www.essentialkids.com.au/forums/index.php?/topic/1137506-new-thermomix-model-released/page__st__25__hl__+thermomix#entry16520198)
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 10, 2014, 03:01:18 am
I wouldn't be surprised by that figure. You can't expect to pay the same price as the last one for the latest technology.  Just the same as you wouldn't pay the same price for a TM21 as you do for a TM31 even though both are made by the same company and heat, chop and mix.

I did raise my eyebrows at the comment that someone made that they haven't used their machine much at all and will probably sell now, as the meals she's made in it have been pretty bland.  .  Classic case of someone blaming the appliance for what she puts into the bowl.
Title: Re: New Model Thermomix, truth or rumour?
Post by: maddy on September 10, 2014, 03:12:01 am
Nodding in agreement with your post Cookie.

So why isn't the RRP information available??  That secrecy isn't helping their image I would have thought.
I want to make the decision whether to purchase now or wait.  It's either a stupid plan or a brilliant one...will people rush in with orders for the introductory price now, in fear of a massive price hike?? 
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on September 10, 2014, 03:19:16 am
Maddy, i think it's to get those current owners who are looking at upgrading to buy. I'm sure I'm not alone in thinking I'll upgrade at a similar price to my original outlay, but for the higher price there just isn't enough differentiation to entice me.  Just looking now for someone who is having a demo I can attend.
Title: Re: New Model Thermomix, truth or rumour?
Post by: maddy on September 10, 2014, 03:32:31 am
I've been invited to one down here on the 10th October....but really....I cannot wait that long!
Why not have one yourself Wonder?.....maybe I should too, what am I talking about?  just ignore me....talking to myself again  :P
Title: Re: New Model Thermomix, truth or rumour?
Post by: trudy on September 10, 2014, 04:11:52 am
I agree with you Cookie.  I am also over all this negativity that's flying around.  While I feel sorry for people who have just purchased, once they start using their machine they will see for themselves how great it is.  It's such a shame that HQ has handled the new launch so badly as it could have gone so smoothly.  I just hope that they see how bad it's been handled and rectify the issue.  I agree wholeheartedly with what Tenina wrote - you have a great machine - enjoy it!!!!!
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on September 10, 2014, 04:27:11 am
Maddy, I really don't have family or friends who are at all interested or who still don't think I'm crazy for buying the TM31, so I see it as a waste of a consultants and my time to have a demo when I know there won't be any sales out of it - apart from mine of course.  I'm hopeful of an invite to a demo, or that a consultant who is happy for a sale without a demo will contact me. The only thing I will really miss is not having two bowls again.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 10, 2014, 06:39:33 am
I'm a demonstrator (now advisor) in the UK and I can promise you that, on the ground, demonstrators knew nothing about the new product until Friday evening.  As far as I'm aware the product was launched globally at the same time.

I would bet my life that team leaders new in advance but I dare say it wasn't too long a lead time.  For operational reasons they would have to have known in order to hit the ground running to support their team.

I spoke with a customer today that bought her machine in August and she's a little disappointed but reasonably pragmatic as the UK were offering a really great deal during August which she really wouldn't have got with a TM5.  I certainly haven't seen the backlash in the UK that seems to be happening in Australia.

We're not offering an introductory price on the TM5 here in the UK tho so perhaps that makes a difference.

I'm hoping my machine comes tomorrow.  I've only seen one briefly.  Can't wait ;D

Nik x

All very well when you are a hop skip and a swim from the source but the lead in time was much longer here and  we knew months before the release date. Some chose to believe it and others did not.

You don't get a machine from France in overnight post.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on September 10, 2014, 06:47:53 am
More people should have joined forumthermomix and a they wouldn't be upset now!!

I've just put my order in. I've also emailed the area Branch Manager to ask about consulting. They're all flat out re-training everyone, so I don't expect to hear from her for a while.

Going to see it in action this Saturday!!
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 10, 2014, 06:54:16 am
How is it that so many are in the hands of the advisors if they did not know?  I really hate being lied to and being taken for an idiot. Amazing! Is no one upset about the ethics? I give stuff all about the machine but I am offended that HO think I am stupid.


Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Aussie Brenda on September 10, 2014, 06:57:06 am
Well said Gert, if we can Suss it out , they should of been up front and said a new one was on the way.
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on September 10, 2014, 07:05:12 am
I've been invited to one down here on the 10th October....but really....I cannot wait that long!
Why not have one yourself Wonder?.....maybe I should too, what am I talking about?  just ignore me....talking to myself again  :P

Hehehe  ;D Just get it Maddy - you're our go to girl of shopping.

I will be having a demo in a late September and welcome you all. I love meeting forum members and catching up with those I have met before.  :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on September 10, 2014, 07:09:10 am
Would love that Mich but unfortunately I'm in Melbourne so probably a bit far for me to come for a demo and even further for your consultant to come for a delivery ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on September 10, 2014, 07:13:16 am
Well the McMich B&B will be open (AKA -Granny Flat).  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on September 10, 2014, 07:32:23 am
I'll be driving from Melbourne to Sydney and return in the next few weeks, I might have to call in enroute  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on September 10, 2014, 08:43:50 am
Apparently there is something on ACA tonight.  Will be interesting to see what bias it has...unfortunately I probably won't be home from work in time to watch.
Title: Re: New Model Thermomix, truth or rumour?
Post by: I Love TM on September 10, 2014, 08:50:39 am
Is it correct that the UK have a special offer of 2 bowls with the new machine, plus it's only £1500? - CP - no its £925!

There was an offer in August of a free 2nd bowl with 5 free cookbooks, and an offer in July too so anyone who bought recently paid less (£885) and got freebies.  Probably why there doesn't seem to be the same backlash in the UK.  They also stopped selling TM31 on about 21 August, anyone who ordered and hadn't received got a FOC upgrade.  

I'm a demonstrator/Advisor/consultant who has lapsed but i'm getting the TM5 and trying to make 4 sales by the end of Oct to earn it for free  :D   Will keep you posted when i receive it - probably in about a week or so i think.

But i LOVE LOVE LOVE my TM31 and feel really disloyal.  i have 2 bowls too so i have to purchase a 2nd bowl.  
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on September 10, 2014, 09:03:41 am
I Love TM, where are you located?
Title: Re: New Model Thermomix, truth or rumour?
Post by: droverjess on September 10, 2014, 09:03:53 am
CP in answer to your question - the uk £925 is for one bowl. £1084 is the offer price with second bowl. This is the price, there will be no price rise ATM. I rang and asked. Their phone line was busy and it took several attempts to get through.

It makes no odds to me as it originally took me three years to save for the Tm31 and I've only had it two years, and I can do what I want with it, happily.

There are now quite a lot on eBay, and gum tree for sale from £595 upwards to £800. It appears that the UK demonstrators can transfer their warranties on second hand machines.

It's happened, it wasn't good practice and I understand how cross some individuals are, and all valid individual complaints should be addressed by the company, but hey let's get back to cooking, and sharing recipes, tips and news. Maybe we'll need a new section for T5 recipes so we don't get mixed up and overload our existing  TMX's.
Title: New Model Thermomix, truth or rumour?
Post by: goldfish on September 10, 2014, 09:06:08 am
HO says "sorry" in an update to an article on news.com.au ..... http://mobile.news.com.au/lifestyle/home/thermomix-tm5-launches-in-secret-and-customers-are-not-happy/story-fneuz5ql-1227052897047

Why is it that warranties can't be transferred if  machines change hands? Is that restriction legal I wonder?
Title: Re: New Model Thermomix, truth or rumour?
Post by: I Love TM on September 10, 2014, 09:14:18 am
Wonder, i'm in Belfast, N Ireland
Title: Re: New Model Thermomix, truth or rumour?
Post by: droverjess on September 10, 2014, 09:19:31 am
PS Gert should receive the forum's CLAIRVOYANT prize as she was so spot on on so many features and the date!!!!  ;D ;D :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nik2WIN on September 10, 2014, 09:34:40 am
I'm a currently serving Thermomix advisor (based in Hampshire) and I can confirm that the price for the 2 bowl package for the TM5 is £1084 - the same as the price was for the TM31.

I'm expecting my machine in the next day or so (or even today - squeeee).  Certainly here in the UK the launch was on Friday at 7pm, a lot of those at the launch and the Saturday training got theirs on Monday - or maybe that was just team leaders, with advisors that were there getting theirs on Tuesday.

I'm waiting with bated breath for mine!

Nik xx
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on September 10, 2014, 09:37:06 am
HO says "sorry" in an update to an article on news.com.au ..... http://mobile.news.com.au/lifestyle/home/thermomix-tm5-launches-in-secret-and-customers-are-not-happy/story-fneuz5ql-1227052897047

Why is it that warranties can't be transferred if  machines change hands? Is that restriction legal I wonder?

I can't see why you can't transfer the warranty - you can on cars.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on September 10, 2014, 09:54:35 am
I Love Tm - i guess you are bit far from Melbourne, Australia to become my consultant  ;D

Michelle, I read somewhere that it's up to the company if they agree to transferring the warranty - not sure if that's correct or not.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nik2WIN on September 10, 2014, 10:17:32 am
I checked this situation with UK Head Office yesterday because I was under the impression that the warranty couldn't be transferred.  I was wrong and certainly in the UK any warranty left to run is transferred to the new owner.

Nik xx

HO says "sorry" in an update to an article on news.com.au ..... http://mobile.news.com.au/lifestyle/home/thermomix-tm5-launches-in-secret-and-customers-are-not-happy/story-fneuz5ql-1227052897047

Why is it that warranties can't be transferred if  machines change hands? Is that restriction legal I wonder?

I can't see why you can't transfer the warranty - you can on cars.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 10, 2014, 10:32:17 am
Well said Gert, if we can Suss it out , they should of been up front and said a new one was on the way.

Lordy give me strength. I cannot believe  the naitivity of some people.  This is like a nightmare of stupid. Are we Australians  thus?

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 10, 2014, 10:33:55 am
ACA did do a segment on it. Probably forced TMX HO aust to provide the "sorry" announcement.
Title: Re: New Model Thermomix, truth or rumour?
Post by: maddy on September 10, 2014, 10:39:23 am
Did see it...no revelations that hasn't already been expressed.
Was shocked ACA ran a story that didn't revolve around fat sucking underwear & weight loss...wait a minute, there was a weight loss story  :-))
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on September 10, 2014, 10:40:19 am
 :D Maddy! I'm so over the whole thing right now. Sick of it clogging up my FB feed!
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on September 10, 2014, 11:01:51 am
I Love Tm - i guess you are bit far from Melbourne, Australia to become my consultant  ;D

Michelle, I read somewhere that it's up to the company if they agree to transferring the warranty - not sure if that's correct or not.

Thanks Wonder, I bought an 8 month old Toyota corolla and the warranty was transferred.
Title: New Model Thermomix, truth or rumour?
Post by: Kimmyh on September 10, 2014, 11:10:46 am
Well it certainly gives us something to read. Love your honest cookie and Nikkit 😘

Wonder, I have a consultant that is in Lara. She would be happy to sell you one without a demo. Pm me if you want her details.
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 10, 2014, 12:06:48 pm
Here is the segment on ACA tonight
http://aca.ninemsn.com.au/article/8904015/cult-kitchen-appliance-thermomix-whips-up-anger

And no you cant transfer over the warranty. My friend sold hers to another friend and if anything goes wrong she has to contact the friend she bought it from to get it fixed. :(
Title: Re: New Model Thermomix, truth or rumour?
Post by: Shellbo on September 10, 2014, 12:17:29 pm
And what amazing  advertising this is now for thermomix. An enormous number of people going public about this great machine and the bad way the company launched a fantastic new model
Title: Re: New Model Thermomix, truth or rumour?
Post by: dede on September 10, 2014, 12:25:46 pm
And what amazing  advertising this is now for thermomix. An enormous number of people going public about this great machine and the bad way the company launched a fantastic new model

Lol, yes that is so true. There is nothing wrong with the product at all. Just the company for the way the announced it :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on September 10, 2014, 12:31:00 pm
I actually don't think Thermomix will be overly concerned. I think they knew there would be a backlash and planned for all current lovers of the TMX to upgrade during the next two months while the price is lower and then over the normally very busy Christmas/New Year period the initial hype will have died down and new buyers will once again be buying. I'm sure they weren't expecting quite the degree of bad exposure but think they will be happy with all the free publicity it's bringing them. They will have spread the name further then they've managed in the last few years. Just my thoughts.
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 10, 2014, 12:45:53 pm
I agree Wonder. It is all publicity.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Shellbo on September 10, 2014, 12:58:11 pm
Has anyone compared the noise of the two? I'm wondering if there is much of a difference??
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on September 10, 2014, 03:05:18 pm
According to ACA, it's a 'cult kitchen appliance'. Ooh! I'm a part of a cult!   :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on September 10, 2014, 03:17:28 pm
New Facebook Page: Happy Thermomix Customers in Australia (https://www.facebook.com/groups/1534151143487697/?notif_t=group_added_to_group)
If you're a FB user, please join.
Title: Re: New Model Thermomix, truth or rumour?
Post by: faffa_70 on September 10, 2014, 03:21:44 pm
Beat me MJ, Was just coming to post  :D :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on September 10, 2014, 03:30:21 pm
Beat me MJ, Was just coming to post  :D :D
Thanks for adding me!!  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: jayson on September 10, 2014, 05:36:57 pm
My tm5 arrived today!! Soup cooking away! Happy bunny here!
Title: Re: New Model Thermomix, truth or rumour?
Post by: PaulsTinopener on September 10, 2014, 09:26:23 pm
Hi Australia,
I have to correct my mail from yesterday: now it's in the german news as well. (Found 2 newsletter, the Huntington and " Die Welt"). And even the angry customers/the social media  in Australia are mentioned (http://www.welt.de/wirtschaft/article132103081/Gepimpter-Thermomix-erzuernt-die-Kunden.html) (that newsletter is rather conservative, no gossisp issue): "Hotlines sind daher in den vergangenen Tagen zeitweise zusammengebrochen, zudem gibt es in sozialen Netzwerken und einschlägigen Foren einen Sturm der Entrüstung – national wie international, etwa in Australien. " (Translation: Hotlines are broken meanwhile in the last days, further there was a shitstrorm in socail media ein special internetsites, nationa as well as internatioanl, e.g. in Australia). I should have got a letter with new information wether I cancel my order TM31 or pay 90 Euro to get the new one. I haven't got it by now, tomorrow I will try the telephone hotline, where other customers spent > 20 Minutes waiting. And as the hotline is open only 08;00 -  17:00 it will be my lunch break. Perhaps I can sell it as the new diet? Don't eat but wait?
Good night!!! (it's 22:24 over here)
Title: Re: New Model Thermomix, truth or rumour?
Post by: astarra on September 11, 2014, 12:21:25 am
Has anyone compared the noise of the two? I'm wondering if there is much of a difference??

What I want to know too, some say marked difference, others say no difference..... ???
Title: Re: New Model Thermomix, truth or rumour?
Post by: bluebear_74 on September 11, 2014, 12:31:41 am
Has anyone compared the noise of the two? I'm wondering if there is much of a difference??

What I want to know too, some say marked difference, others say no difference..... ???
I heard some say it is, but when doing things like nuts and ice it's still loud from the noise of it hitting the bowl rather than the motor.

I make poached eggs many mornings and the motor is so loud just spinning water around! Mum said she always knows when I'm making breakfast because she can hear it from her bedroom (the other end of the house from the kitchen).

I was telling my brother how the TM5 looks so much better and how everyone says the TM31 looks spaced aged. Then he told me when he saw it he thought it was ugly and had too many buttons but didn't have the heart to tell me because I wanted it so much. Then to rub salt into the wound I was thinking of getting a air fryer last night and trying to decide between a cheap one with dials and a more expensive Phillips one with a digital display & buttons. He said the digital display one matches the TM5, so I should get the cheap one to match my TM31  :'(. Brothers >:(.
Title: Re: New Model Thermomix, truth or rumour?
Post by: JenJan on September 11, 2014, 01:58:22 am
Is it just me or does anyone else think the TM5 looks like Marvin the paranoid android from the 1981 TV series "Hitch Hiker's Guide to the Galaxy"?
Title: Re: New Model Thermomix, truth or rumour?
Post by: achookwoman on September 11, 2014, 02:01:06 am
BB,  when I made soup the noise was the same.  I ground the carrots and lentils first.  ( made a lot of noise in both machines). Then added water and cooked T 100 for 20 mins.  Same amount of noise.
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 11, 2014, 04:19:17 am
Is it just me or does anyone else think the TM5 looks like Marvin the paranoid android from the 1981 TV series "Hitch Hiker's Guide to the Galaxy"?

That may a good name for my TM 5. I have Termite and maybe now Marvin.  ;D ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 11, 2014, 04:24:32 am
According to ACA, it's a 'cult kitchen appliance'. Ooh! I'm a part of a cult!   :D

MJ I read somewhere a while ago that it was like a virus. So you are in a cult and have a virus. Don't get well. I'm not planning to.  ;D ;D ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: maddy on September 11, 2014, 04:51:22 am
....so, has the patent ended on the Tm31 model or is it still valid??
Will there be cosmetic changes to the other thermo cookers when it does?  Shall be interesting to watch.
Title: Re: New Model Thermomix, truth or rumour?
Post by: floweryspring on September 11, 2014, 04:54:47 am

I just sold my thermomix in the US. I was able to buy it from Canada because I was a previous thermomix owner in Aus. The left over warranty is being transferred over to the new owner. I was very surprised because inAus they told me it's not transferable! What is going on Australia??

I checked this situation with UK Head Office yesterday because I was under the impression that the warranty couldn't be transferred.  I was wrong and certainly in the UK any warranty left to run is transferred to the new owner.

Nik xx

HO says "sorry" in an update to an article on news.com.au ..... http://mobile.news.com.au/lifestyle/home/thermomix-tm5-launches-in-secret-and-customers-are-not-happy/story-fneuz5ql-1227052897047

Why is it that warranties can't be transferred if  machines change hands? Is that restriction legal I wonder?

I can't see why you can't transfer the warranty - you can on cars.
Title: Re: New Model Thermomix, truth or rumour?
Post by: leesmac78 on September 11, 2014, 05:06:33 am
Oh Paulstinopener, I really need to stop working so hard and read the German news more, I really didn't know any of this.  Oh Vorwerk, really???
Title: Re: New Model Thermomix, truth or rumour?
Post by: leesmac78 on September 11, 2014, 05:07:36 am
I decided to join the happy Thermomix club on Facebook.
Title: Re: New Model Thermomix, truth or rumour?
Post by: goldfish on September 11, 2014, 05:47:34 am
I think if they (HO-Aust) changed their policy on the transfer of the warranty it would lessen a lot of the angst. Strange that it doesn't seem to be a universal policy ...is it??
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on September 11, 2014, 05:54:51 am
I hate to say it but I think I will stay away from the happy customer page....I've always told everyone who asks about the machine how much I love it but I am less than impressed with the selling model and my interactions with HQ have never been overly positive.  I'm in the fortunate position that I now have access to a couple of other machines, one of which is a truly commercial machine and that is the way that I'm currently swinging.  I've given my Thermochef to my sister and hopefully will be able to play with the new Robot Cook shortly after Fine Food.  If I don't decide to go that way, I might go the HMP Gastro......my inner geek is still lusting after the touchscreen and the recipe chip but I know that I would use the larger capacity and higher temperature etc more than I would step by step instructions!  If my TM31 is ever unrepairable, I would probably get another one because I do love it....but I would probably look second hand because I really don't want to give HQ any more of my hard earned money.....but the touchscreen is so pretty :P
Title: Re: New Model Thermomix, truth or rumour?
Post by: floweryspring on September 11, 2014, 06:07:00 am
Stacelee - robot cook??? I was intrigued and googled it  & saw these huge robots cooking in restaurants in china!


I hate to say it but I think I will stay away from the happy customer page....I've always told everyone who asks about the machine how much I love it but I am less than impressed with the selling model and my interactions with HQ have never been overly positive.  I'm in the fortunate position that I now have access to a couple of other machines, one of which is a truly commercial machine and that is the way that I'm currently swinging.  I've given my Thermochef to my sister and hopefully will be able to play with the new Robot Cook shortly after Fine Food.  If I don't decide to go that way, I might go the HMP Gastro......my inner geek is still lusting after the touchscreen and the recipe chip but I know that I would use the larger capacity and higher temperature etc more than I would step by step instructions!  If my TM31 is ever unrepairable, I would probably get another one because I do love it....but I would probably look second hand because I really don't want to give HQ any more of my hard earned money.....but the touchscreen is so pretty :P

Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on September 11, 2014, 06:34:18 am
Its a new machine that is being officially released on the 15 Sept. and will be on the Robot Coupe stand at Fine Food.  It is a true commercial machine....they are not aiming toward the same market as Thermomix...Robot Coupe have been around for over 50 years...they were probably the original food processor company.  This particular machine hasn't been given a lot of publicity, they released it in France a couple of years ago but is only now being released to other markets.  Unlike Hotmix, they are not trying to take on Thermomix but looking towards the commercial catering market.  They have based it on a machine of their own that has been on the market for many years and haven't tried to copy an old patent of Thermomix.  If anyone is curious the link to a press release is here http://www.gohospitality.com.au/c/robot-coupe-australia/robot-coupe-launches-cooking-cutter-blender-n2516586 .

Just for the record....I believe that all catering equipment suppliers that are Robot Coupe dealers will have access to the machine.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on September 11, 2014, 06:41:56 am
They look interesting Stacelee. It would be good to have a proper cutter attachment (if I'm reading the promo correctly) rather than just being able to chop and the higher temperature is what I really wish the TMX went for with this upgrade. I woudl have thought it was an easy enough upgrade that many would have liked.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 11, 2014, 09:39:35 am
That one looks interesting. Any ideas on price?

What temperature is needed for caramelising?
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 11, 2014, 01:03:13 pm
Can i ask 2 things.
1 i asked before but just want to clarify this 1. Does anyones lcd creen move in and out when the varoma button is pressed. and also when you put timer on and push varoma, when it reaches 100°C is the varoma light meant to go on at the same time?
TIA
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on September 11, 2014, 01:57:22 pm
Can i ask 2 things.
1 i asked before but just want to clarify this 1. Does anyones lcd creen move in and out when the varoma button is pressed. and also when you put timer on and push varoma, when it reaches 100°C is the varoma light meant to go on at the same time?
TIA
Yes my screen does move slightly when pressed.
No the Varoma light will only come on when it reaches Varoma temperature.It usually flashes until the Varoma temperature is reached.
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 11, 2014, 01:59:24 pm
ok. mine moves allot and as soon as the 100°C light went on so did my varoma light.:(
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on September 11, 2014, 02:09:47 pm
This problem is still troubling you so I would get your consultant to sort it out.
Title: Re: New Model Thermomix, truth or rumour?
Post by: HappyDee84 on September 11, 2014, 02:37:40 pm
Can i ask 2 things.
1 i asked before but just want to clarify this 1. Does anyones lcd creen move in and out when the varoma button is pressed. and also when you put timer on and push varoma, when it reaches 100°C is the varoma light meant to go on at the same time?
TIA
Yes my screen does move slightly when pressed.
No the Varoma light will only come on when it reaches Varoma temperature.It usually flashes until the Varoma temperature is reached.

Hi guys, first post on here :-) I was just wondering if the above was referring to the TM31 or the TM5? I'm looking to buy the TM5 next month because I have been holding off for 2 years, but the worry of buying the first of a new model plus the unknown price increase after Oct 31 is making me do as much research as possible to make sure I don't regret my purchase!
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 11, 2014, 02:42:35 pm
This is for the TM31 Dee.  Welcome to the forum.
Title: Re: New Model Thermomix, truth or rumour?
Post by: fundj&e on September 11, 2014, 09:00:26 pm
Its a new machine that is being officially released on the 15 Sept. and will be on the Robot Coupe stand at Fine Food.  It is a true commercial machine....they are not aiming toward the same market as Thermomix...Robot Coupe have been around for over 50 years...they were probably the original food processor company.  This particular machine hasn't been given a lot of publicity, they released it in France a couple of years ago but is only now being released to other markets.  Unlike Hotmix, they are not trying to take on Thermomix but looking towards the commercial catering market.  They have based it on a machine of their own that has been on the market for many years and haven't tried to copy an old patent of Thermomix.  If anyone is curious the link to a press release is here http://www.gohospitality.com.au/c/robot-coupe-australia/robot-coupe-launches-cooking-cutter-blender-n2516586 .

Just for the record....I believe that all catering equipment suppliers that are Robot Coupe dealers will have access to the machine.

DS calls it a THERMOMIX on steroids  ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 11, 2014, 11:41:51 pm
I have had my consultant over and she has done a service claim for me but thermomix has sent her an email asking to send video evidence of all thats not write instead of sending someone to pick it up or come look at it..
Title: Re: New Model Thermomix, truth or rumour?
Post by: HappyDee84 on September 11, 2014, 11:57:54 pm
Thank you so much JudyDawn  :)

I wonder if anyone can answer this question - one of the ladies at work saw the TM5 in action on the weekend, they were doing a huge cook up for a charity event and needed to use it to cook some pasta. She saw it boil right over the jug and over the unit, which has freaked her out from buying one. Could this have been user error (i.e., are there specific instructions on the amount of water/pasta you should put in?).

I have never owned a thermomix and I'm looking to buy the TM5 next month, just trying to do some research because $2k is such a lot of money for me!

Thank you  :)

Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 12, 2014, 12:03:25 am
Have you been to a demo Dee?  There are specific amounts of water and pasta to use, the recipe book that comes with the machine will have all the details for that as well as rice.  If you leave the MC at an angle or place the steaming basket over the hole in the lid instead, that will prevent the boil over.
Title: Re: New Model Thermomix, truth or rumour?
Post by: fundj&e on September 12, 2014, 12:10:00 am
i find adding some oil  prevents the boil over
Title: Re: New Model Thermomix, truth or rumour?
Post by: Fenix on September 12, 2014, 12:11:56 am
Hey guys,

Sorry if this isn't the right place to ask but I thought I'd post here anyway.

I'm waiting for a guy to get back to me about the TM5 (my friend works as a head chef somewhere and got a contact from the TM rep... apparently he's high up etc). It's been a week and I haven't heard anything so I'm torn between waiting longer for the call or just reaching out to a consultant and getting the TM5 as soon as possible.

My main question is, what besides the unit do you expect to get with purchase? An thermosaver, extra thermosaver, extra bowl etc? I'm fairly certain it'll just be the unit but if there are extras floating around I'd like to know that I have some confidence in asking for them :)

Cheers,
Title: Re: New Model Thermomix, truth or rumour?
Post by: bluebear_74 on September 12, 2014, 01:30:48 am
My main question is, what besides the unit do you expect to get with purchase? An thermosaver, extra thermosaver, extra bowl etc? I'm fairly certain it'll just be the unit but if there are extras floating around I'd like to know that I have some confidence in asking for them :)

Cheers,
I don't think you get anything currently and maybe for awhile. They'll be getting plenty of sales without having to entice people with "gifts" just because it's new. Plus if the rumours are true and the unit is going to be $2500 after the intro price I think people would rather save $500 than get some free stuff. Some consultants will throw something extra though, mine gave me the cleaning brush (which I was thinking of getting!).
Title: Re: New Model Thermomix, truth or rumour?
Post by: achookwoman on September 12, 2014, 01:51:55 am
BB, if you have a demo,  you get a large Thermoserver.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on September 12, 2014, 04:08:26 am
I have had my consultant over and she has done a service claim for me but thermomix has sent her an email asking to send video evidence of all thats not write instead of sending someone to pick it up or come look at it..

Keep on them Itcook, the squeaky wheel gets the oil  :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 12, 2014, 04:58:50 am
Thank you so much JudyDawn  :)

I wonder if anyone can answer this question - one of the ladies at work saw the TM5 in action on the weekend, they were doing a huge cook up for a charity event and needed to use it to cook some pasta. She saw it boil right over the jug and over the unit, which has freaked her out from buying one. Could this have been user error (i.e., are there specific instructions on the amount of water/pasta you should put in?).

I have never owned a thermomix and I'm looking to buy the TM5 next month, just trying to do some research because $2k is such a lot of money for me!

Thank you  :)



I find it strange that anyone would cook pasta in large amounts in a Thermomix for a charity event and would like to see that for myself . Very odd.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 12, 2014, 06:53:52 am
True Gert.  It doesn't really do large amounts of anything. Hope the holiday is continuing to be fun.
Title: Re: New Model Thermomix, truth or rumour?
Post by: dede on September 12, 2014, 07:58:47 am
I'm having a demo so I can get the free 2.6 litre thermoserve.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 12, 2014, 09:25:09 am
Good on you Dede.   

Someone just sent me this .

"Have no idea if it is true but it does sound like something that GM would do. From a very reliable source. Another piece to the puzzle that is TM AU-
Good Morning,
Thank you for the post regarding action to take. I had a call from XXXXXXXXX yesterday, and they advised me that Thermomix are suing one of their leading consultants. She was asked on Facebook by a friend if there was a new model coming out, she replied there may be and in turn has been fired and in court.
This stands in line with the deception and if the consultants did know, of course they would have been scared to be honest."


Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 12, 2014, 10:36:16 am
does not sound good Gert :)
Dept of Fair trading and ACCC are still looking into the whole new model thing
Title: Re: New Model Thermomix, truth or rumour?
Post by: Halex on September 12, 2014, 11:20:51 am
I am very interested to see the longevity of the TM5.
Title: Re: New Model Thermomix, truth or rumour?
Post by: jeninwa on September 12, 2014, 11:39:14 am
Just saw this on Facebook from TM Australia


We would like to offer our sincere apologies for any personal disappointment that you may have experienced as a result of the launch of our new model 5 in Australia.
To address this and any other concerns we have decided to offer a free Bowl, blade and lid set to those customers who made their first payment for their TM31 on or after the 1st July 2014 and prior to 20th August 2014.
These customers will be contacted by email or by post where an email address has not been provided.
Thank you for your patience and continued support.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Katiej on September 12, 2014, 11:44:28 am
I saw it too Jen. People still seem to be complaining though. Seems like a good offer to me.
Title: Re: New Model Thermomix, truth or rumour?
Post by: dede on September 12, 2014, 11:47:10 am
Very good offer if you ask me.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Jamberie on September 12, 2014, 11:58:57 am
Especially as a new blade bowl set rrp is $400...AND no need to have another demo! That to me is better than a discounted initial price.
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 12, 2014, 12:15:49 pm
I reckon it is too. Very hard to draw a line in the sand and please everyone.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Kimmyh on September 12, 2014, 12:27:10 pm
Yep what a great deal. I finally bought my second bowl set in august and paid $395. Like everyone else my 2yo tm31 is now worth less than it was before the new model came out. You won't hear me complaining. My machine is priceless to me. Well done HO. Hoping this pleases people and we can get back to normality.
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 12, 2014, 12:50:21 pm
I agree with you all. It is certainly a very good offer. I think the longevity of the TM 5 should be fine Hally. There is no reason why it shouldn't be. I think there will be a lot of noise if there isn't. They are similar machines in many ways.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 12, 2014, 01:01:15 pm
The free BBL set offer is great and I think going back to 1st of July is good too rather than just August. I really think people need to calm down a bit. I don't bother reading anymore most of it as it just seems like no-one is happy. Apparently a customer of mine who I sold to last December was upset at me a bit. She didn't msg me but someone else told me. I think that's a bit ridiculous.

One thing to consider also is that if TM had announced the new model months in advance it would have killed their sales. Whilst that may not affect Thermomix itself it would affect the incomes of many of their consultants whose sole income is their TM business. Not everyone has a second income to fall back on. It's kind of a lose lose situation either for consultants or customers.

I know Canada has announced it months in advance but do they have consultants like we do?
Title: Re: New Model Thermomix, truth or rumour?
Post by: Shellbo on September 12, 2014, 01:15:41 pm
A good outcome from thermomix...obviously some people will still complain, but they will regardless.
Why didn't these people do a bit of research beforehand, and they would have seen there were very strong whispers of a new model. Surely if it's going to be such a disaster to have an old model you would wait and see if the whispers were true.
I would love to hear some feedback on the new model for those that have had a chance to play with it....
Title: Re: New Model Thermomix, truth or rumour?
Post by: Halex on September 12, 2014, 01:22:11 pm
I agree with you all. It is certainly a very good offer. I think the longevity of the TM 5 should be fine Hally. There is no reason why it shouldn't be. I think there will be a lot of noise if there isn't. They are similar machines in many ways.

I think the bowl offer is fantastic, once you  have 2 you realize how 2 is so much easier.

Just worried about the computer parts, I find things with computers in don't seem to stand the test of time, or it could be me the user.

 :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 12, 2014, 01:40:04 pm
Shellbo, Cornish Cream in the UK seems to be the only person who has had her T5 delivered.  She's  made a couple of things in hers so if you click on her name you can check through her postings to see what she's done.

Achookwoman used one last weekend and cooked the same things in the TM31 and the T5 to compare differences,  Perhaps try and find her postings too.  
Title: Re: New Model Thermomix, truth or rumour?
Post by: ElleG on September 12, 2014, 01:53:48 pm
Just came back from a demo for the new TM. To be honest the things that have changed I don't particularly like. I've owned my TM for 5 years, use it constantly and am very happy with it.

The whole process seems to take longer. There is a safety timeout when the machine finishes and it is annoying when you are used to quickly opening the machine and now there is a small delay. The consultant kept having trouble with placing the lid on, so it would error, and have to be repositioned.

The screen would take a little while to get used to - now with the knobs and buttons it is so quick. I am not used to screens in the kitchen, and they need turning on, waiting so you can program it. We had recipes using the chips, all fairly straight forward, but not a function that is really necessary. DH pointed out that in the future you could save favourite recipes to your chip and all the family could easily cook. This would be very handy if multiple family members used the TM.

For us I could not see any reason to upgrade. The new machine does not have any more functions that I want or need. To me the screen is plain unnecessary, However, my 2 nieces and daughter will be buying one. Technology is wildly attractive to them  ;D bottom line, a great machine regardless of the model.
Title: Re: New Model Thermomix, truth or rumour?
Post by: thenorthern on September 12, 2014, 02:36:45 pm
I'm also interested to see the longevity of the TM5 - I've ordered one and just hope any problems will happen during the warranty period. However, the TM31 has a computer in it, too, with a screen and buttons and a dial that all fail people (error messages, screens moving etc) so I'm not particularly concerned about that. The unit isn't logically more susceptible to a fault in that sense, the touch screen itself aside. Power surges, errors etc are still a problem in the old model... The mechanical arms, however, could pose a problem if they wear. Although I have never really loved the way the lid locks onto the TM31, I always felt like that mechanism could break too. So I guess what I'm trying to say is I HOPE it will be fine.

I absolutely cannot believe the way people are behaving in the comments of Thermomix announcing the extra bowl for new owners. People are getting ridiculous. Someone is always going to be unhappy, that was the problem with launching it at all - someone missed out the day/week/month before, even if they gave a year's notice. Now people are unhappy their June purchase doesn't qualify. They will never please everyone and the entitlement to a gift by so many people who missed out is amazing to me.

Sorry to be such a negative nancy. I just can't wait for my TM5 and while admittedly I'm one of the lucky ones, I'm getting second hand embarrassment being a thermomix owner.
Title: Re: New Model Thermomix, truth or rumour?
Post by: maddy on September 12, 2014, 10:50:21 pm
This article makes excellent points

http://foodthatilike.wordpress.com/2014/09/10/thermomix-tm-5-launch-a-retrospective/#more-32
Title: Re: New Model Thermomix, truth or rumour?
Post by: goldfish on September 12, 2014, 11:21:44 pm
It is a good article, Maddy.  Thanks for the link . . .(must admit the disclaimer made me smile . . . ;) )
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 12, 2014, 11:25:32 pm
great article Maddy.

Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 13, 2014, 01:36:15 am
I agree with it entirely maddy, thanks for the link.
Title: Re: New Model Thermomix, truth or rumour?
Post by: astarra on September 13, 2014, 01:45:49 am
Interesting, just saw 3 TM5s on ebay, which state the recipes are in Spanish, so maybe the chips do come in different languages??
http://www.ebay.com.au/itm/THERMOMIX-TM5-WITH-ALL-ACCESORIES-AND-TRANSPARENT-VAROMA-NEW-2-YEARS-WARRANTY-/400769890643?pt=LH_DefaultDomain_15&hash=item5d4fbf3953 (http://www.ebay.com.au/itm/THERMOMIX-TM5-WITH-ALL-ACCESORIES-AND-TRANSPARENT-VAROMA-NEW-2-YEARS-WARRANTY-/400769890643?pt=LH_DefaultDomain_15&hash=item5d4fbf3953)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 13, 2014, 02:21:40 am
All languages would be catered for so if you buy from overseas you will have to buy a chip in your own language and dollars to donuts they will not come cheap.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 13, 2014, 04:45:31 am
Those chips will be a while before anyone can buy them. I remember how long it took for the EDC to be able to be bought from TM.
Title: Re: New Model Thermomix, truth or rumour?
Post by: achookwoman on September 13, 2014, 08:42:53 am
Ellie,  I think some of the issues you saw with the 5 were probably due to the person demonstrating it.  Probably not familiar with the process.   I found that the more we used the 5 last Sunday,  the quicker we got. 
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on September 13, 2014, 10:46:27 am
While people are up in arms about TMX 5, I think that with technology increasing at the rate it is, we won't have to wait another 10 years for a TMX 6.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Kimmyh on September 13, 2014, 11:09:07 am
Great article Maddy. Thanks for sharing.
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 13, 2014, 11:19:58 am
Ive just been told a lady went to a demo today to see the new machine in action and it froze halfway through. Had to switch it off and start again. :(
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 13, 2014, 12:49:45 pm
At least it seemed easily fixed. I have no fears as it is under warranty for 2 years and will get a good workout in that time.
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 13, 2014, 02:27:37 pm
Me neither. In some respects it maybe just a 'glitch' and I'm willing to just forge ahead. We can all just speculate and be so woe begone but I'm just happy to jump in and see what it's like. Happy to post up negatives and positives as I'm not a consultant at this point.
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 13, 2014, 02:54:30 pm
I'm not a consultant at this point.

Mmm, that sounds interesting CP  ;)
Title: Re: New Model Thermomix, truth or rumour?
Post by: goldfish on September 13, 2014, 03:12:08 pm
Even ominous, CP!!! ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on September 13, 2014, 04:27:54 pm
I'm not a consultant at this point.

Mmm, that sounds interesting CP  ;)
Very interesting.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 13, 2014, 08:28:06 pm
CP I can't see you spending your time and money to become a consultant  being at the beck and call of Thermomix not being paid for the hours you have to put in with endless training, voulenteering, fronting up for this and that and giving demos to Bellini/ /Mistral/other thermothingy owners who just want to see how their machines work. These people have the demos just to figure it out leaving you out of pocket and wasting your time. They may be potential Thermomix owners in the future but don't count on themy buying it from you. You would be surprises at how many think that is ok. They even laugh about the advisors they take advantage of.

I will be interested to see how the Americans take to it when it is introduced once again in the US. No doubt that will coincide with the new model going into Canada. This forum will be overloaded with US members for sure. It is going to get interesting.

Gert

Title: Re: New Model Thermomix, truth or rumour?
Post by: arafalov on September 13, 2014, 10:52:06 pm
I will be interested to see how the Americans take to it when it is introduced once again in the US. No doubt that will coincide with the new model going into Canada. This forum will be overloaded with US members for sure. It is going to get interesting.

I just asked local Canadian official distributor about any news on TM5. Or any big discounts on the TM31. They replied, but with no news on either. Just that there are monthly special extras.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on September 13, 2014, 10:59:02 pm
I find most electronic devices have glitches every now and again that don't affect the overall efficiency. I'm sure if everyone thought hard about their TM31's there would be a lot of stories out there of error messages appearing and then going once the machine was turned off and similar glitches. I'm not going to worry about any of the stories and will just take it as it comes. You can even buy a brand new car and get a lemon so I'm sure there will be machines out there that malfunction in small and big ways but I don't think it will be an overall indication of the quality. I just hope mine is a perfect one.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 14, 2014, 12:06:14 am
Yes, I hope mine is too.
When the consultant came over to show me TM5, I asked if they still make something on delivery she said yes just in case you get a "dead" one.  She said very occasionally this happens.  She was talking about the 31.  Please don't let it be mine.
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 14, 2014, 12:48:58 am
You have to be very unlucky to end up with a lemon girls so fingers crossed that your machines are OK and if not, they will replace or fix them anyway - unlike some car manufacturers  ;)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on September 14, 2014, 02:24:27 am
Exactly Judy, my sister has a lemon Audi and she has been fighting them for 3 years now and while they will fix things they would never replace the actual car despite the amount that has had to be replaced on the car. She was recently talking with some of sons friends while in Germany and they are all in the car design industry and said cars like that are known as "Monday cars" as the assembly line workers are tired after a weekend of partying!!! She is going to sell it because it's now out of warranty and she won't be able to afford any more fixes.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 14, 2014, 03:16:31 am
I will be interested to see how the Americans take to it when it is introduced once again in the US. No doubt that will coincide with the new model going into Canada. This forum will be overloaded with US members for sure. It is going to get interesting.

I just asked local Canadian official distributor about any news on TM5. Or any big discounts on the TM31. They replied, but with no news on either. Just that there are monthly special extras.

The Local Australian distributor lied to their customers arafalov. Nuff said!  I doubt the TM 5 will be introduced into Canada before early 2015 but it is coming so a long informed lead in for those who do their due diligence.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 14, 2014, 03:22:34 am
You have to be very unlucky to end up with a lemon girls so fingers crossed that your machines are OK and if not, they will replace or fix them anyway - unlike some car manufacturers  ;)

Vorwerk has spent millions developing the TM5 it has no doubt been in test kitchens for the past 6 months or more.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bootobethin on September 14, 2014, 03:44:14 am
I think the long delivery time is not good!
Is it really 20 days?
When paying so much and a newly released model I think it should be delivered much faster.
I have never liked the Thermomix sales model.
Title: Re: New Model Thermomix, truth or rumour?
Post by: thenorthern on September 14, 2014, 04:12:58 am
I think the long delivery time is not good!
Is it really 20 days?
When paying so much and a newly released model I think it should be delivered much faster.
I have never liked the Thermomix sales model.
I'm enormously impatient too.  Mostly because my payment has been processed, and the consultants went to collect their new TMXs the day after the launch.  I really can't get what the hold up is, since they're warehoused here already, and they have my money...

I've never been good at waiting though.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 14, 2014, 04:17:55 am
Nd since they already have your money it is in their bank earning them interest. Payment on delivery would be my choice.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 14, 2014, 06:29:41 am
I asked about that Gert, payment up front or no sale. :-X
I have paid for mine, now waiting. No not impressed with the sales model, sight unseen. don't know when I can have a demo.

not impressed, I had to chase them, we need more consultants up here. :(
waiting for it to arrive, then organize demo.

why do consultants get all the stock, and we have to wait 2-4 weeks from Brissie, AFTER ITS PAID FOR...
I get airbags in less than 24 hours,  ex Brisie, every day....

Title: Re: New Model Thermomix, truth or rumour?
Post by: cecilia on September 14, 2014, 07:05:33 am
I think the long delivery time is not good!
Is it really 20 days?
When paying so much and a newly released model I think it should be delivered much faster.
I have never liked the Thermomix sales model.

The consultants are waiting too, then the customers who've not had a chance to receive the Thermomix they ordered in August when stock ran out, then customers who've ordered since Sept 6.  I can understand them under promising and hoping to get people their Thermomixes before the expected timeframe, just right now.
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on September 14, 2014, 09:11:28 am
I asked about that Gert, payment up front or no sale. :-X
I have paid for mine, now waiting. No not impressed with the sales model, sight unseen. don't know when I can have a demo.

not impressed, I had to chase them, we need more consultants up here. :(
waiting for it to arrive, then organize demo.

why do consultants get all the stock, and we have to wait 2-4 weeks from Brissie, AFTER ITS PAID FOR...
I get airbags in less than 24 hours,  ex Brisie, every day....


Head Office has processed my payment too (on Wednesday). I couldn't care less really. I've sold my TMX 31 and have made brownies, vegetarian bolognaise, tuna bake and biscuits in the traditional manner. I thought it would be a real drag but I actually found it enjoyable. Long term though, I can't see making bread without TMX.  :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 14, 2014, 09:42:30 am
When I bought my TMX31 I paid cash on delivery. If my consultant wants a sale  and if I buy the TMX5 the same conditions apply. No way will I pay before delivery . I don't do that with anything else. That is plain crazy..

You don't go to Target and pay in advance on a promise.

Get real advisors.

Gert


Title: Re:
Post by: Itsnotartitsdinner on September 14, 2014, 09:47:03 am
I thought they didn't process payment until it was shipped? Customer service is lacking big time up here. Even the GL doesn't return emails and that was before the big announcement :o
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bootobethin on September 14, 2014, 11:27:07 am
I am beginning to think it is timeTM Australia opened several shops where Thermomixers and accessories can be bought without the crazy sales model and in home demos.
I think this occurs in Canada. But stand to be corrected.
Huge waits on delivery and waiting for demo times is all a bit old fashioned and is a market monopoly and seems to taint a really good machine.
I think all these issues along with a poorly managed new model realise just go to show the company's true values.
Title: Re: New Model Thermomix, truth or rumour?
Post by: goldfish on September 14, 2014, 11:47:17 am
I am beginning to think it is timeTM Australia opened several shops where Thermomixers and accessories can be bought without the crazy sales model and in home demos.
I think this occurs in Canada. But stand to be corrected.
Huge waits on delivery and waiting for demo times is all a bit old fashioned and is a market monopoly and seems to taint a really good machine.
I think all these issues along with a poorly managed new model realise just go to show the company's true values.

I couldn't agree more!  From what I understand you can buy the TMX and accessories over the counter in Canada and in Germany .....
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bootobethin on September 14, 2014, 12:32:29 pm
How are they sold in France and Spain?
Is it the same as Australia?
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 14, 2014, 12:38:07 pm
It made sense to have the consultants get them first. They need them to demos to sell them. And it needed to be ready for them on the launch day if they expect them to 'earn' their machine during September. I speak as a consultant so that is my perspective.

BTW the payment email you get is not being processed by HO. We are now inputting all the details into the online system and the email is going out to customers. So it still hasn't necessarily been processed by HO even though payment is taken out. That's what I assume anyways.
Title: Re: New Model Thermomix, truth or rumour?
Post by: PaulsTinopener on September 14, 2014, 12:46:49 pm
To the "shopping" in Germany: yes and no  ;)
You can buy spare parts in the online shop, also the books and the brand new chips. You can't buy the TMX online at the Vorwerksite. I have heard, that the is a huge store in Hamburg, where you buy the TMX directly, but I am not sure if that information is correct. Sometimes you can buy the TMX directly on special fairs. But the "normal way" ist, like everywhere else, you buy it at the TR.

For those buys, who ordered the TM31 but never received one (like me) Vorwerk made the offer, that you pay 90 Euro more and the order is transferred into an order for the TM5. We were told, that we should be preferred withe the delivery. But to be honest, I doubt that. At the hotline I was told, they start shipping at the 22.09.14 And it will take 10 -14 days to be at my home. As far I have seen postings in the Internet it seems quite a lot of people got different information. I will let you know, when my TM5 finally arrived. Ordered at the 15.08.14...  :-))

Vorwerk made a special offer, ordering a TM31 before the 22.08.14: you get a second bowl and 2 books for free. But only when you have your cooking event within 3 months after ordering. We, who have ordered in that time, get that offer transferred to the TM5. So, after I made my cooking with the girls, I will get a second complete(!) bowl for the TM5 for free and 2 books as well. Which is quite nice  :) :)
There seems to be no special offer for those who bought and received the TM31 shorty before the new one. What is not nice.

My problem will be that cooking-event as my TR didn't answered my last mail... The whole process, luck of information etc and the not communikation with that TR(she has sold the TMX, so why should she bother?  ;D) is starting to anoy me quite a lot....
Title: Re: New Model Thermomix, truth or rumour?
Post by: Merrilyn on September 14, 2014, 12:48:29 pm
Hello everyone.  It's been a long time since I was on here, and it's lovely to see all the familiar names again.  I guess this new model has everyone excited, I know it's got me intrigued too.  Can someone please verify if it is quieter than the TM31.  A really honest opinion please.  I am sooooo tempted, not so much for the ability of the chip, but the noise factor.
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 14, 2014, 12:51:09 pm
Lovely to hear from you again. Welcome back. From memory, Chookie did not find much difference in noise levels.
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 14, 2014, 12:52:15 pm
Turnado, it might be an online system but TMX au dictates the terms and conditions of payment.
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 14, 2014, 12:53:20 pm
PaulTinopener, are you saying you got a free bowl with TM5? Wow! You got a good deal!!!
Title: Re: New Model Thermomix, truth or rumour?
Post by: PaulsTinopener on September 14, 2014, 12:57:38 pm
Yes, I am getting a free bowl and 2 books. After the event. Which might become a problem with perhaps having no TR anymore :)
Title: Re:
Post by: Itsnotartitsdinner on September 14, 2014, 01:04:15 pm
What is TR?
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cornish Cream on September 14, 2014, 01:06:11 pm
Hello everyone.  It's been a long time since I was on here, and it's lovely to see all the familiar names again.  I guess this new model has everyone excited, I know it's got me intrigued too.  Can someone please verify if it is quieter than the TM31.  A really honest opinion please.  I am sooooo tempted, not so much for the ability of the chip, but the noise factor.
The TM5 is noisy when grinding grains.The signal when a program or method is finished is quieter but I live in an old cottage and not open plan living where noise does travel more.I would attend a Demo to can assess the noise level yourself. I hope this has helped you.
Title: Re: New Model Thermomix, truth or rumour?
Post by: PaulsTinopener on September 14, 2014, 01:11:40 pm
TR= Thermomix Representative
Title: Re: New Model Thermomix, truth or rumour?
Post by: Merrilyn on September 14, 2014, 01:43:52 pm
Thankyou courton and Chookie,  I'll have to book in to a demo and see for myself.  Exciting times ahead.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 14, 2014, 02:25:24 pm
courton: What I mean is don't take the payment being taken as an indication that anything is happening at HO with the order.

I didn't find it 'significantly' quieter. I ground up some chocolate pieces before and it was super loud as it normally is. Can't remember if it was quieter than doing the same thing in the TM31 but I really don't think it's a huge difference between the two. For normal things like mixing etc it may be a little bit quieter.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 14, 2014, 02:26:18 pm
My 6 year old did say 'oh that's nice' to the sound when the time is up lol.
Title: Re: New Model Thermomix, truth or rumour?
Post by: ltcook on September 14, 2014, 02:39:01 pm
PaulsTinopener
Where are you from??
Is that for everyone that offer that purchased the thermomix before 22-8 around the world or just where your from?
I havnt heard of this deal at all.
Title: Re: New Model Thermomix, truth or rumour?
Post by: meganjane on September 14, 2014, 03:06:12 pm
From what I've read, those who purchased a TM31 just prior to release of the TM5 will receive a second bowl and blade set for free.

I had my demo today and the TM5 is awesome!! I love the guided recipes and the way it just starts and stops when it should. The indicator signal is delightfully melodic and so much quieter. Can't wait to get my machine!!

I took my older sister along and she's very sceptical. She went there with the notion that there was no way she would ever buy something like that. Within 10 minutes she wanted one.  :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: PaulsTinopener on September 14, 2014, 03:10:39 pm
#Itcook,
I am from Germany. Vorwerk has had that special offer 14.07.14-22.08.14. Everybody who bought their TM31 in that time and made/is making the event within the 3 month after purchase gets a second bowl and two books for free. I have ordered 15.08.14 but didn't get the TM31. We have to do the event now with the new model and are getting the o.m. items.
Title: Re: New Model Thermomix, truth or rumour?
Post by: ElectronGuru on September 14, 2014, 03:25:30 pm
I will be interested to see how the Americans take to it when it is introduced once again in the US. No doubt that will coincide with the new model going into Canada. This forum will be overloaded with US members for sure. It is going to get interesting.

I'm in the US and imported my TM31 several years ago. Speaking for us as a group...

The largest obstacle will be the price. We have huge kitchens and are happy to have 3-4 primary appliances, costing $100-300 each plus multiple small appliances. We may not see the value of a single do everything device to replace them.

That said, we are also terrible eaters who are in a hurry and eat a lot of heavily processed food. If Vorwerk can effectively communicate the 'speedy from scratch' benefits, it stands a good chance of catching a foot hold. We can feel our unhealthy food in our bones but also don't have the time to do it right with pots and pans.

But few in the states have even heard of such devices beyond high powered (cold) blenders like the Vitamix. And these are near exclusive to smoothies. When i mentioned it to my sister, for example, she said her blender could already do it, since the friction with the blades generated its own heat. So short of a publicity blitz, the rollout/absorption will be slow.

The interesting bit will be the new auto/guided functions. As a techie who can't cook, the hardest thing getting started with my 31 (absent any local guidance) was learning the food prep sequencing. If the version 5 can streamline the user experience (make it more fire and forget), adoption will be faster/easier.


BTW, speaking as a business owner who works with a lot of engineers (making flashlights), the 'blunder' is classic engineer thinking. This is bad because engineers are in charge and they don't intuit human behavior but it's also good because engineers are in charge, so we're always going to get a good product.

Were I running things, I would have stopped 31 production a few months earlier and let supplies dry up. That alone would have created anticipation, without hurting customers or their image or shown their cards to copy cats. And lost sales would be made up with a demand surge for the new model.
Title: Re: New Model Thermomix, truth or rumour?
Post by: arafalov on September 14, 2014, 03:41:29 pm
I am beginning to think it is timeTM Australia opened several shops where Thermomixers and accessories can be bought without the crazy sales model and in home demos.
I think this occurs in Canada. But stand to be corrected.

In Quebec (Canada), the shops seem to be the primary way to sell it. And they have it in stock, so you just walk out with one. I think they offer home demos as well, but not sure if that's independent consultants or just somebody from the shop.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 14, 2014, 08:43:55 pm
Love it electronguru. Exactly right about engineers!

Totally agree with the way Americans cook  or rather don't cook. I do believe there will be more publicity and exposure with the TM5 in the US where it is not well known. Could even appear on Chefy shows like MasterChef and no doubt celebrity chefs doing their thing as the machine is in many restaurants .

It will be very interesting to see what happens and if it takes off with the good cooks in American homes.

Gert

Title: Re: New Model Thermomix, truth or rumour?
Post by: thenorthern on September 15, 2014, 02:01:20 am
When I first learned that Thermomix don't sell in the US I was actually really surprised.  There isn't much technology that the rest of the world has and the US doesn't.  And while I get that the way Americans eat and cook vs Australia/Europe/Canada is a little different, it's not so different that the TMX wouldn't be useful.  I am thankful Australia hasn't missed out like it does with way too many things though.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 15, 2014, 02:31:31 am
There has been a problem with selling into the States. It could be the direct selling method or more likely safety issues which the locked lid has now fixed. There is no doubt there will be a North American launch next year.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Petruka on September 15, 2014, 03:04:33 am
New member, here. Hoping to have a Demo on the new machine in the next couple weeks to see and play. Seems pretty crazy all that is going on with the new release, only started looking into these machines seriously in the last month but held off due to the rumour mill, thanks guys. I have noticed the price disparity between Australia and overseas and found this article today
http://m.afr.com/p/personal_finance/smart_money/thermomix_imports_recipe_for_success_ViMi9VnwECbWmytwtm76hJ
If the figures are correct & she bought her first 196 units for $50k, that's only $255 per unit wholesale. How does a unit $255 unit become a $2k unit? I have known several people who own and rave about their thermies, which from all accounts are an awesome machine, but struggling in myself to justify why I should support such a mark-up which only occurs here in Aus. I guess it's just my principles about what is a reasonable mark-up holding me back as I would not want to support a business that profiteers of a captive market. The 2nd hand prices are great atm, but am worried about the lack of warrenty on a machine that I have no first hand experience using. If you were in my position and seriously considering becoming a first time owner given your experience, would you recommend getting 2nd hand tm31 or going the tm5? Great product, terrible distributer conflict... TY guys.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Delightful Den on September 15, 2014, 03:11:16 am
I think the bigest problem with sellingthe TM into the US is the price.  Americans all want a bargain.  My family freak out at the cost of somethings in Australia amd when we go back for a vist prices seam reasonalble and we don't heswitate to buy things where they look at something and will say that is too much I wouldn't pay that much for that.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 15, 2014, 03:24:42 am
Petruka, after sales service is very good and not too many of us have had any problems to require it.  For me though, I want all the new features.  I love the recipes on the screen and feel it would make learning yo use the machine ( which isn't difficult but is a little different to the way I cooked before) much easier.  Either way I have no doubt you will be happy, especially now you have found the support of thus wonderful forum.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Petruka on September 15, 2014, 04:37:47 am
This forum is one of the reasons why I am considering going the 2nd hand route. It seems that the biggest strength of this machine is the people itself who make up forums like this one. The TM31 is a proven machine but it is the lack of warranty 2nd hand that worries me a little as you can never be sure what happened to it previously. Locally there are a couple going for $1300 1 y/o with extras like 2nd bowls etc. If anything goes wrong though I think the repair cost would negate all savings over buying the new one with the warranty. Like most I have a kitchen full of individual appliances and like the idea of losing a few just to de-clutter. Having 1000's of great looking recipes across these forums that keep catching my eye is just a bonus. Thinking of heading back to uni for a 2nd degree and becoming very time poor once more which is what got me back into researching the thermomix again.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bon on September 15, 2014, 07:15:44 am
Hi Petruka  I am in the same boat, trying to decide between a second hand TM31 with 2 bowls or a new one before the price goes up end of October.Am tending towards just biting the bullet and getting a new one though.My rationale is, even though a number of the T31 are only months old if something goes wrong you will have no recourse from either the seller or from Thermomix itself as warranties are not transferable .  I have been vacillating about buying a TM for months ,wasn't sure I would use it, so bought a cheapie knock-off and played around with it and really found the thermo cooking style suited me.

If there was a way to by-pass dealing with TM Australia i would, as I have real issues with their business ethos but i figure there maybe teething issues with a new model so for me having an Australian warranty was the decider.

From what I can see the two machines are very similar so recipes and forums such as this delightful one will still be relevant whatever you choose.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Fenix on September 15, 2014, 08:19:29 am
Has anyone got a TM5 at home already or are they just doing the rounds for demos?
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bon on September 15, 2014, 08:42:42 am
Can't find much actual feedback anywhere (FB, You Tube, forums etc) so suspect not many are around just yet. The little feedback there is is also wildly different, some saying it is SO much better ,others saying there's little difference.Seems like there are quite long waiting periods for those that have ordered too.A consultant I contacted was only getting hers this weekend. There are a few videos from TM UK on YouTube and I think earlier in this thread there were a few comments ,but looks exciting, so I am glad I waited.
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on September 15, 2014, 09:50:17 am
Our moderator in the UK, Cornish Cream has the TMX 5.
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 15, 2014, 09:34:35 pm
waiting for mine to be delivered,
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 15, 2014, 11:18:19 pm
I have mine and am very happy with it now. To be honest I was pretty underwhelmed initially as there are certain things I wanted them to do that they didn't but overall it's a good machine. I'm not sure if it is worth the upgrade from the TM31 but at the same time my TM31 feels old now after using the TM5 lol. The functionality is still the same and I'm still doing the same recipes so nothing new in that regard.

I am liking the whole touchscreen/recipe chip / guided recipe features though a lot. Will love to see more recipe chips come out soon though.

The new feet on the machine are great though for more stability when kneading etc.
Title: Re: New Model Thermomix, truth or rumour?
Post by: MEP on September 15, 2014, 11:42:44 pm
Oh I do so hope Vorwerk will Sell the TM5 in the US. I miss having a tmx desperately. I think the major obstacle is the measurement issue, ie metric versus imperial. When I first got here (temporarily living in the US after relocating from Australia) I was asking for 200 grams of this or that and shop assistants looked set me blankly.  The non- use of metric is a huge hurdle to overcome. I'm constantly having to convert in my head, mikes to Kms, hrsms to ounce, Fahrenheit yo Celsius etc.
Title: Re: New Model Thermomix, truth or rumour?
Post by: WG on September 16, 2014, 01:12:51 am
Hi all,  I’ve been reading this thread for weeks now and it is largely the reason for my delaying purchasing TM31 and waiting to purchase the TM5. 

I’m going to add to the list of unhappy campers out there,  I’ve purchased the TM5,  I was told by the consultant that I would receive it late this week, yesterday I was told that she cannot give me a set date,  it could be next week or the week after.  I called HO asking them when it will be dispatched, and got the same response.  My frustration is that our money was deducted out of our account on the 6th September it’s now the 16th, 10 days they’ve had our money but cannot produce the goods.  Why not deduct the money on the day it’s dispatched?

I went to a “consultant’s presentation”  I decided not to go ahead with consulting,  if I did I would have received the TM5 today because everyone who attends training today will get their machines,  even though they haven’t paid for them as the larger majority will be “working”  them off. 

After reading all the forums over the weeks I have truly lost faith in the way Thermomix Australia do business, even though I know TM is a good machine I’m seriously thinking of cancelling my order which HO said I could do.  If this is my experience prior to even getting the TM5 what will the after service be like. 

For me it’s not about the money it’s the principal.  I really question Thermomix Australia business practice.
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 16, 2014, 01:35:22 am
Hi WG, welcome to the forum.  It is understandable that consultants need to receive their machines before customers.  I'm sure they are working hard behind the scenes to supply as many orders as possible and as far as after service is concerned, you won't hear too many problems about that, there are many happy customers as far as that's concerned. Many people on here are awaiting their delivery so try and be patient, it will be worth the wait.
Title: Re: New Model Thermomix, truth or rumour?
Post by: zebby on September 16, 2014, 02:00:54 am
Actually Judy Dawn, I have never found their service to be particularly good. Atm I have a question about noise issues and they are fobbing me off terribly. Getting information is like getting blood out of a stone - if not harder. They have contacted me in the last week with some help b/c I am making such a noise on social media - but I was only able to do that b/c of the whole TM5 debacle. The TM31 is a great machine - but I wouldn't rec. it b/c of the (advertised) customer service anymore - and when that is taken out of the picture there is now a wide range of machines to choose from. In saying that - I am very glad I got my TM as it certainly makes doing stuff in the kitchen a lot easier.

Quote
The little feedback there is is also wildly different, some saying it is SO much better ,others saying there's little difference.
I am tending to think that it might be consultants who are saying it is wonderful! Maybe a little jaded but I am going to reserve judgement for a few months. I was actually booked in to see a demo next week but I think I'll miss it - atm the feedback seems to be the sales reps don't know how to use the machine very well and there are issues so I might wait until they have had more practice - that and I just can't see anything that would make me want to upgrade - it can't sear, it's not much bigger, the recipe chip means you are locked into TMX recipes and company (MAJOR offput atm with the awful way they have handled the release) and the yogurt function - while sounds great - apparently the blades still move and apparently it's still as noisy. If the scales were more accurate that would be a selling point but I can't even get the company to confirm that - and I can't be bothered sitting through a 2 hr demo to check that one feature out!
Title: Re: New Model Thermomix, truth or rumour?
Post by: cookie1 on September 16, 2014, 02:08:42 am
Welcome WG. I can understand your feelings.  I waited nearly 3 weeks for my TM31 and am now waiting for my TM5. I know that I am going to get a wonderful machine and it is worth the wait.
Voerwork seem to be excellent in the repair category if you ever need to call on them. The work doesn't seem overly expensive and everyone on the forum has been pleased with the speed it is done.
One of our members who lives in the tropics had a problem with vermin getting in and eating the insides of her TM31. It was shipped across Australia, repaired and returned to her for a very reasonable cost.
I am not sticking up for Voerwork in any way as I detest the way in which the machines are sold. I feel I am just telling the truth.
The decision is yours, I hope you don't have too much trouble deciding. As you say $2K is a lot of money.

By the way I have also paid for my TM5, I didn't expect my consultant to pay the money from her own bank account to buy the machine.

Do let us know what you decide. If you buy a machine we would love to have you as a contributor to the forum.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 16, 2014, 02:33:56 am
The lead time we've been told now via email is 20 days. Just got an email before. Usual lead time is 10 days (though it can come quicker).

BTW in regards to the tropics vermin was that cockroaches? I was told there was a new cockroach mesh thing inside now to stop cockroaches getting in. :)
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 16, 2014, 02:44:24 am
I'm waiting for my machine also. Trying not to hassle my consultant for a delivery date as she has placed the order and its totally out of her hands. As I am paying interest on the credit card deduction, I would have preferred to have paid a deposit and then settled a couple of days prior to delivery. I would prefer to deal with a shop and be able to walk in.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 16, 2014, 02:51:08 am
Yes it was cockroaches. There have been problems in the tropics. I keep an LCD light on mine 24/7 now. It was efficiently repaired as good if not better than new. Others have had the same problem in different countries.

Oh I do so hope Vorwerk will Sell the TM5 in the US. I miss having a tmx desperately. I think the major obstacle is the measurement issue, ie metric versus imperial. When I first got here (temporarily living in the US after relocating from Australia) I was asking for 200 grams of this or that and shop assistants looked set me blankly.  The non- use of metric is a huge hurdle to overcome. I'm constantly having to convert in my head, mikes to Kms, hrsms to ounce, Fahrenheit yo Celsius etc.

This seems an easy fix with chips. Have chip will travel. Clever marketing as well. Preventing customers from doing their own thing with a USB is smart. It also locks out other recipe developers.  They will be cheap as chips, pun intended, to produce and they can sell them for whatever the market will bear.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: Nikkit on September 16, 2014, 03:20:18 am
I played with the "newbie" yesterday. Would have liked more time to get right into it, but we ran out of hours in the day!

My opinion...
I liked it, not loved it.
I like that the bowl is a tad bigger, the Varoma is bigger.
Has a good MC with measurements on it.
I do not think it was any quieter.
I didn't like the lag time or delay when the arms unlock the lid.
It is heavier (which for an at home only use wouldn't be a problem, but I'd hate to be a consultant lugging that sucker now!)
Maybe I'm not up with all the technology, but the whole touch screen thing and recipe chip doesn't really float my boat.

I won't be buying a new one as I am very happy with my "oldies".

BUT... if you do not own a TM and you want one, save your pennies and get one as I think you'll love it.

Title: Re: New Model Thermomix, truth or rumour?
Post by: Kitty25 on September 16, 2014, 03:45:46 am
I am part of the group who ended up having a choice between either machine, so I had sent out money a good 20 plus days ago for the TM31! It is fairly frustrating when you just want to enjoy the machine you have paid so much money for.
Title: Re: New Model Thermomix, truth or rumour?
Post by: WG on September 16, 2014, 03:55:56 am
Hi Gert / cookie thank you for the welcome,  I understand the consultants have to receive their machines in order to do their demos,  however TM Australia should not deduct the money until delivery,  I think it is very presumptuous of them to have done so without  securing a delivery date.  Again I would like to reiterate for me it’s not about the money but the principal of the situation.

I also had the choice between TM31 or TM5 but what I don’t quite get is we were  told TM Australia  have run out of the TM31 so where are they getting these machines from Germany?  or are they 2nd hand machines?
Title: Re: New Model Thermomix, truth or rumour?
Post by: Kitty25 on September 16, 2014, 04:06:32 am
WG that is why I decided to go for the TM5 because if there is absolutely none left, what would we be getting? Not enough info, so I went for the new one.
Title: Re: New Model Thermomix, truth or rumour?
Post by: WG on September 16, 2014, 04:18:15 am
For every one who is waiting for their TM5  here is a TM5 online manual  you can start reading:

http://www.thermomix.com.au/wp-content/uploads/2014/09/Thermomix-Instruction-Manual.pdf






Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 16, 2014, 04:29:07 am
Thanks WG  :-*
Title: Re: New Model Thermomix, truth or rumour?
Post by: Katj on September 16, 2014, 05:41:59 am
I see the hardest thing for Thermomix  getting into the US is the fact that Americans still use the imperial measuring system while the rest of the world is metric.
With the scales measuring in grams, some Americans will find that a stumbling block.
Title: Re: New Model Thermomix, truth or rumour?
Post by: lonnie on September 16, 2014, 06:25:38 am
The lead time we've been told now via email is 20 days. Just got an email before. Usual lead time is 10 days (though it can come quicker).

I ordered a TM5 a week ago, and the payment was debited on 11 Sept. The delivery time frame given was within 20 working days when I ordered, although the terms and conditions still mention the time frame of 10 working days after payment being received.
Title: Re: New Model Thermomix, truth or rumour?
Post by: dede on September 16, 2014, 06:36:40 am
I can understand people frustration on the wait for their machines, I'm an impatient person but I already have a TM to play with. I'm looking forward to my new machine arriving, but I will be patient as I realize there is a huge demand at the moment. Good things come to those who wait :)

As for service I have no complaints at all. Even when my TM warranty was expired I got great service from HO and even received my replacement seals for free. I have also had to send my TM away for a service and found the whole process quick and easy and the repair cost was very reasonable.
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on September 16, 2014, 07:42:33 am
I have also paid for my TMX5. I haven't been given a delivery date. It hasn't seemed as hard waiting for the TMX5 as is was for TMX31 three years ago. Probably because I'm working so much at the moment and I'm enjoying cooking in the traditional method (for now). Thanks WG for the link to the online manual. I agree that they shouldn't bill your credit card until dispatch - this is what most companies do. My consultant did say that they would supply to their consultants first but was still hopeful that I would receive it within a fortnight. My bread machine has been getting a workout and I've borrowed my food processor back from mum.
Thanks Nikkit for your comparison of the 2 machines.  :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: thenorthern on September 16, 2014, 07:46:32 am
I too have no complaints with the service.  I guess it's something that just varies experience to experience.  I'm lucky enough to have an AMAZING consultant, who is not only a good consultant (knows her stuff) but she's LOVELY.  That has really helped my impression of Thermomix.  I haven't dealt with their head office because I've not needed to.  I'm so impatient, and a bit frustrated with the lead time, though.  In my job I have been the one telling people lead times etc, not being able to confirm dates.  It's not nice, but at least in my job I knew and could explain WHY people would wait 4 weeks for their service/product.  With the Thermomix, I really can't understand why it's taking so long, and why they took the money so soon since they knew how long it would take.  If they allocated me one and I canceled last minute and they didn't have my money, nothing is lost because they could just re-allocate it.  It's not like they need my money so soon to build me a custom model or anything.  Just silly, and my only complaint with this process.  
Title: Re: New Model Thermomix, truth or rumour?
Post by: Shellbo on September 16, 2014, 11:30:56 am
Who is your consultant thenorthern? And where in Melb does she work??
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on September 16, 2014, 11:45:39 am
Well, my Robot Cook arrived this morning.  It is now sitting on my bench looking at me intimidatingly.  True to most commercial machines, it comes with a very basic instruction book and NO recipe book.  Apparently Chefs know how to cook!  I'm trying to figure out what to try first.....I'm having bad flashbacks to when I first got the Thermomix and was scared of it.  I'm going to try and organise some training with it very soon.....luckily we have a very nice sales manager here in qld who has promised to do some product training with me, unfortunately he is currently down at fine food.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Kimmyh on September 16, 2014, 12:14:40 pm
That's really exciting stacelee. Now go over, introduce yourself and give it a great big hug! Go on, it can't hurt you but can make life much happier. Happy cooking xox
Title: Re: New Model Thermomix, truth or rumour?
Post by: Itsnotartitsdinner on September 16, 2014, 12:52:56 pm
That's exciting Stacelee. The northern I can only imagine how much interest they are making on so many customer's money. If they sell 4000 x Tmx a month I wonder what this month is like. I know quite a few buyers. It's very high handed to operate in this manner. I know up here the GL has a stock of Tmx so they can deliver with minimum delay. That was the case with tm31. I had my machine next day after I paid. Really that's how it should be run. I'm also weighing up whether to buy a second tm31 or the new one or one at all....
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on September 16, 2014, 12:58:23 pm
I'm assuming the longer wait is to do with the fact that each machine is linked to the purchaser through the chip or internally stored on the machine computer. My consultant was saying they have put a lot of emphasis on the fact  that when they are provided with a machine for a particular customer, they cannot give it to anyone else. She was saying in the past to even out orders etc. they were able to distribute across their customers if they needed to. She thought that in future updates are going to be provided directly to the machine. Interesting times ahead    ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: zebby on September 16, 2014, 02:13:00 pm
I wonder how that will work when it is sold 2nd hand? Why is each machine linked to a specific customer I wonder?
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cuilidh on September 16, 2014, 09:38:52 pm
I'm assuming the longer wait is to do with the fact that each machine is linked to the purchaser through the chip or internally stored on the machine computer. My consultant was saying they have put a lot of emphasis on the fact  that when they are provided with a machine for a particular customer, they cannot give it to anyone else. She was saying in the past to even out orders etc. they were able to distribute across their customers if they needed to. She thought that in future updates are going to be provided directly to the machine. Interesting times ahead    ;D
If that is true, it is all very worrying, Wonder.  It sounds scarily like a very sticky spider's web - once they have got you ensnared in their web, they have got you, like it or not.  Zebby's comment is very relevant to the future.  I can't say I like this marketing ploy at all - after everything that has happened over the past couple of weeks, this makes me feel very wary and uncomfortable.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 16, 2014, 09:42:16 pm
I'm assuming the longer wait is to do with the fact that each machine is linked to the purchaser through the chip or internally stored on the machine computer. My consultant was saying they have put a lot of emphasis on the fact  that when they are provided with a machine for a particular customer, they cannot give it to anyone else. She was saying in the past to even out orders etc. they were able to distribute across their customers if they needed to. She thought that in future updates are going to be provided directly to the machine. Interesting times ahead    ;D
If that is true, it is all very worrying, Wonder.  It sounds scarily like a very sticky spider's web - once they have got you ensnared in their web, they have got you, like it or not.  Zebby's comment is very relevant to the future.  I can't say I like this marketing ploy at all - after everything that has happened over the past couple of weeks, this makes me feel very wary and uncomfortable.

Sounds like more BS to me. Anyone else heard this?

Gert
Title: Re:
Post by: MrsG on September 16, 2014, 09:50:55 pm
They registered the tm31s to the user's also in the same way. No threat.
Title: Re: New Model Thermomix, truth or rumour?
Post by: WG on September 17, 2014, 12:00:19 am
There is absolutely no way that they will be able to download directly to the TM5 unless it’s connected to the internet, which we all know it doesn’t have that capability.  The only way in which they could do this is if they sent each owner a chip, which now goes on the side of the TM5 to download info. 

This would mean, down the line,  if they have an update and you’ve sold your TM5 you would still receive the “chip update”  not the person you’ve sold to????
Just an uninformed guess on my part
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on September 17, 2014, 12:38:50 am
Sorry was typing on the iPad last night. The consultant didn't say directly to the machine, she was saying it was going to be by way of a chip.
Title: Re: New Model Thermomix, truth or rumour?
Post by: MEP on September 17, 2014, 03:10:58 am
What a bonus the new TM5 has been and will no doubt continue to be to consultants as they now have completely new customers and existing customers wanting to upgrade their machines as well. A free machine for selling three in September? Easy Peasy one would have thought given the strong demand and existing wait times. How many consultants are there in Australia? Multiply the number of consultants about to receive a free machine by the price per machine equates to a very significant sum tmx Australia are having to 'pay'. Must mean a pretty sizable profit margin in there I guess. I love the machine don't get me strong, I just don't like how it's sold/ distributed. My two cents worth.
Title: Re: New Model Thermomix, truth or rumour?
Post by: obbie on September 17, 2014, 04:44:51 am
still waiting for me TM5, money was paid a week ago.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bootobethin on September 17, 2014, 05:10:32 am
Hmm! I think the wait time for delivery of new TM5 is very poor service especially when they have deducted the money.
Poor planning on a poorly executed release of the new model.
I really dislike the direct selling model used by Thermomix in Australia.
I won't be updating in a hurry!
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on September 17, 2014, 05:30:41 am
I could understand taking the whole payment if the machine was to be delivered within a couple of days....if they know there is going to be an extensive delay, surely they could take a deposit to secure the order instead of complete payment.  It will be interesting to see how long it takes to get the machines out to people.  My sister-in-law is thinking of getting one, but I think she is going to hang off until the current debacle is over...her sister has been caught up in the new vs old machine saga....she received her TM31 just before new machine was announced and is now waiting to see what happens.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cuilidh on September 17, 2014, 05:53:46 am
I could be wrong, but I think it is not precisely legal to transact payment before the item is either ready for immediate despatch or already despatched, unless you have agreed to such happening.
Title: Re: New Model Thermomix, truth or rumour?
Post by: turando on September 17, 2014, 07:43:28 am
I'm pretty sure all that legal terms and conditions that are a page long on the other side of your order form that you agree to will cover all of that legal stuff.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bon on September 17, 2014, 08:47:09 am
Anybody got this page so I can check ,think its a cheek to deduct your money and then make you wait with no clear time frame " sorry no idea when you will receive- huge backlogs ".

I have decided to order a TM 5 but do it with a slightly sick feeling as I have 3 friends caught up in this launch debacle .It just continues to get worse with such poor handling by the company. I do also feel somewhat pressured to buy now in case there is a big jump in price when the REAL  " sorry but we can't tell you what it will be" price comes out.

Thought when I finally had saved up to afford one it would be a happy occasion, but I'm now embarrassed to tell my friends and hubby is less than impressed I that I am getting involved with a company about to be a case study in how not to release a new product!
Title: Re: New Model Thermomix, truth or rumour?
Post by: mcmich on September 17, 2014, 09:04:21 am
I ordered last Tuesday and it was processed on Thursday. I was in contact with my consultant saying the money had been taken from my account. She was so lovely, offering to transfer money to my account until delivery.
Really, if waiting for delivery of the TMX is the worse thing that happens to me, I'm living a great life.  ;D ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 17, 2014, 09:29:09 am
Great attitude Michele.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Cacher12 on September 17, 2014, 11:42:13 pm
I think one of the problems with the delivery delay and the higher cost of machines is the delivery method.  I've just recycled my tm31 box and noticed it had been posted to my delivery consultant.    Using Australia Post, especially fro WA is expensive and slow.
Title: Re: New Model Thermomix, truth or rumour?
Post by: zebby on September 18, 2014, 12:16:08 am
I know what you mean Bon. I have just cancelled my demo - was going to put an order in for 3 (for a business) but I can't rec. them now and as I was the one pushing for them I am just not going to take the responsibility in case we need any customer service from TMX in the future - as it is patently obvious that the company doesn't know the definition of it. Anyway - talking to Robot Coupe tomorrow and will also look at Hotmix. Which gives me a chance to play with new machines too ;D
Title: Re: New Model Thermomix, truth or rumour?
Post by: Wonder on September 18, 2014, 01:13:34 am
While I'm not a fan of the sales model, I've had fantastic service from the Melbourne office when needing new blades and just asking general questions as I haven't had a consultant since abut 6 weeks after purchase. I'm also very happy with the product, even companies as big as Apple have problems with new releases and sell out of products. Like Mich if this is the biggest problem i've got in my life then I'm a very happy person.
Title: Re:
Post by: kyton on September 18, 2014, 01:19:31 am
Had my demo last night. Had 6 friends, 5 who have not seen a Thermi in action. The consultant is a dear friend so I was comfortable inviting these newbies. I ordered mine at the end and paid in full. She told me that there was a 20 day delay - doesn't concern me as we leave next week for a 24 day trip to Hawaii so I am not worried about the delay. 2 of my friends are 99% sure they are buying one but have booked in another demo next month first.
Title: Re: New Model Thermomix, truth or rumour?
Post by: WG on September 18, 2014, 01:53:11 am
I would be happy to add that I think for the most part everyone on this forum leads a happy life.   We are not suggesting that our happiness lies in the hands of the new TM5,  our frustration,   not our” happiness” is  merely the way in which the new release has been handled.

 It certainly doesn’t equate to good business practice.
Title: Re: New Model Thermomix, truth or rumour?
Post by: lonnie on September 18, 2014, 04:49:55 am
I saw on FB a photo of three TM5's in shipping cartons - then checked the consultant's location and it was Perth WA :)

So some TM5's have been shipped... maybe next week for those of us on the other side of the country?
Title: Re: New Model Thermomix, truth or rumour?
Post by: stacelee on September 18, 2014, 04:59:30 am
I think I will be glad when everything settles down in a few months time and people begin to enjoy their new machines.  I will probably end up getting one in about 4 or 5 years as my daughter has informed me that when she moves out, one of the dogs, the cat and the Thermomix go with her (she is only just finishing grade 12).  It will be nearly 10 years old then so I can probably justify it.  I am very lucky as I have access to other machines at dealer prices so I get to play, but, the new one sitting on my bench is a very different machine to the Thermomix.  I haven't had time to try it out yet due to work and daughter commitments but from having a look at it and the very minimal instruction book...the TM is a far more "friendly" machine.

Wish everyone who is getting/upgrading to the new machine well with them...I'm looking forward to seeing new recipes coming out...I love getting new ideas
Title: Re: New Model Thermomix, truth or rumour?
Post by: CreamPuff63 on September 18, 2014, 06:38:51 am
I just rang up HO and was advised that they are still working on the backlog and they haven't even touched September orders yet. She suggested perhaps another 2 weeks for my machine which was ordered on the 8th. I think they must work quicker in the office processing the credit card payments than they do in the warehouse getting them out...Ka ching! Ka ching! Ka ching!
Title: Re: New Model Thermomix, truth or rumour?
Post by: dede on September 18, 2014, 07:22:16 am
I ordered mine on the 9th, so I will have to be very patient too then by the sounds of it.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 18, 2014, 09:56:23 am
 
I just rang up HO and was advised that they are still working on the backlog and they haven't even touched September orders yet. She suggested perhaps another 2 weeks for my machine which was ordered on the 8th. I think they must work quicker in the office processing the credit card payments than they do in the warehouse getting them out...Ka ching! Ka ching! Ka ching!

I am just going to say one more thing about this debacle.  Vorwerk needs to enter the new world of marketing. Grace Mazur did do a wonderful job of introducing this machine into Australia. That is a given. This is Australia not Europe. Thermomix AU do have certain  leeway. They are price gouging the market. The ethics of that company are suspect.  You cannot lie to your customers. It is clear this has been done and blatantly.  It is illegal. I hope any company that blatantly lies to it's customers is taken to the ACCC and  are dealt with in a way that will prevent that  company from ever doing it again. 

There is no way to fix this.  They should  ask all customers who are affected to return their machines for a  full refund. End of story. Those people then  have the opportunity to purchase the new one at the price on the day. Those who choose not to return one  so be it.

I am so over it. You cannot help stupid.  I cannot believe how many people are signing up to become advisors. As soon as they sell their quota we will be back in the position we have been in before. No advisor no help and bugger you Jill.
 

Process a payment before dispatch is suspect and completely unethical. Is anyone surprised the Thermomix Au is doing this?  If so then I say it again. You cannot help stupid.

The whole '"secret German's business" is stupid. It was no secret.  The company has been unethical. The managers have been unethical, some, but not all, group leaders have been unethical and some, but not all, consultants have been unethical in my not so humble opinion. This is the world we live in.

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: WG on September 18, 2014, 10:37:52 am
Well said Gert…

Had a good chuckle re: the Jill comment I take it that she”s your non existing consultant.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 18, 2014, 10:51:05 am
Ok I lied Judy. I admit it. It is not my last  talking about this. Some consultants were selling their machines as fast as they could while still selling the TMX31. How is that for ethics? Liars, decievers and people I would not want to know. I despair  of of these mainly women, to do that to other women, family and friends. I would quit the job before I did that. It is greedy. It is despicable and without redemption in my not so humble opinion. $2000 is a significant amount of money in most people's budget.

If MM wants to give me the boot so be it. I cannot abide liars especially those who lie for personal gain.

Maybe we should archive this thread to prevent me from venting anymore. I am running out of breath!

Gert
Title: Re: New Model Thermomix, truth or rumour?
Post by: dede on September 18, 2014, 11:18:53 am
Oh Gert :o, take a big breath and hold it........breath out......repeat several times until your calm and relaxed :). If that doesn't work then open a bottle of plonk :D
Title: Re: New Model Thermomix, truth or rumour?
Post by: WG on September 18, 2014, 11:22:58 am
dede I was going to suggest Gert has a cup of tea but I like your suggestion more.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Bedlam on September 18, 2014, 11:27:53 am
Unfortunately Gert certainly has a point.  I'm sure she feels better now she has vented.
I feel a little miffed that the total payment has come out.  Shame because DH wanted me to have it before Tassie, doesn't look likely does it?
Still excited though and do love the product.
Title: Re: New Model Thermomix, truth or rumour?
Post by: courton on September 18, 2014, 11:35:07 am
Let's hope the current debacle is a turning point for TMX aust way of doing business.

Gert, thank you for bluntly stating what quite a few of us feel about the issue.
Title: Re: New Model Thermomix, truth or rumour?
Post by: Gertbysea on September 18, 2014, 11:38:38 am
If Vorwerk want to fix this they are going about it the wrong way but they may have no control of a control freak doing more damage to the Vorwerk name. I am outraged but now have a soothing glass of after an interesting day.

Title: Re: New Model Thermomix, truth or rumour?
Post by: Bootobethin on September 18, 2014, 11:39:16 am
I agree Gert!
It is poor behaviour and a pity as it takes the focus of a good product.
People have long memories when it comes to service and attitudes of a company.
Thumbs down Thermomix Australia!
Title: Re: New Model Thermomix, truth or rumour?
Post by: goldfish on September 18, 2014, 11:44:44 am
Let's hope the current debacle is a turning point for TMX aust way of doing business.

Gert, thank you for bluntly stating what quite a few of us feel about the issue.

Likewise, Gert!....!
Title: Re: New Model Thermomix, truth or rumour?
Post by: judydawn on September 18, 2014, 11:52:18 am
Thanks for all your comments and thoughts but it is time to move on and MM has given his approval for this topic to now be locked.  Please don't shoot the messengers LOL.