Forum Thermomix

Questions Doubts and Requests => Questions? Technical Issues? The Survival Guide => Topic started by: Ilana on July 19, 2011, 10:08:30 am

Title: those apparently were not ice cubes getting crushed!
Post by: Ilana on July 19, 2011, 10:08:30 am
 :'(
I just got my beloved tmx. My 25 year old son wanted to make a huge cup of iced coffee in it. He took the  monster mug filled it with milk, added sugar and left the teaspoon in the cup, hidden in the milk... I was a bit shocked at how much noise ice cubes make whilst getting crushed. Alas, it was the teaspoon. The new blades a bit jagged-just a bit. I know I can get a new blade but  does anyone have any idea if I must? Also, even though I told him to toss the iced coffee, he drank it. I found tiny grains of stainless steel at the bottom of his cup in the sink. Is this dangerous? I tried googling it all with no luck. I guess we are the only dummies. :'(
Title: Re: those apparently were not ice cubes getting crushed!
Post by: dede on July 19, 2011, 10:14:06 am
Oh No Ilana  ???. From what I have heard you are not the first TM Owner to have this happen. I would suggest you contact your consultant or HO to find out the best thing is to do. Do the blades still run smoothly or are they off balance or make a funny noise? Teaspoons and TM blades just don't mix well at all.
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Frozzie on July 19, 2011, 10:16:14 am
oh my goodness..not only he did it but he drank it too...I would be ringing HO re the blades or at least get your consultant to look at it as I guess it woud depend how badly they are bent etc and if it does anything to your machine then that could void the warranty...as far as your son drinkig it with metal bits in it hrrmmm..I would probably ask a doctor but I imagine once wouldnt hurt but definately not to repeat  :D...good luck and hope your get your answers.
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Ilana on July 19, 2011, 10:20:38 am
He told me that it is probably okay. I guess I need to use it to try. I was so sad that I could not get myself to use it-so far it has been 3 days of me staring at it! Perhaps I should try grinding something like dry humous beans-which are quite hard.
Thank you so much for the fast responses!
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Bedlam on July 19, 2011, 10:31:57 am
You poor thing, can't imagine how you must have felt. On another note, what a machine!
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Twitterpated on July 19, 2011, 10:51:30 am
OMG. I would have had a fit. How disappointing for you Ilana. Just saw someone blend a blade from a stick blenderr in a food processor and I felt sick to my stomach thinking of my TMX. Hope it all works out for you.
Title: Re: those apparently were not ice cubes getting crushed!
Post by: natmum on July 19, 2011, 10:54:33 am
 ??? How did it go? was thinking try ice as then it can just go in the sink!!
Title: Re: those apparently were not ice cubes getting crushed!
Post by: dede on July 19, 2011, 10:57:28 am
Don't get discouraged Ilana, Give it a go and start cooking all those items you want to make. The TM is a pretty tough machine.
Title: Re: those apparently were not ice cubes getting crushed!
Post by: CreamPuff63 on July 19, 2011, 11:15:36 am
I found tiny grains of stainless steel at the bottom of his cup in the sink. Is this dangerous?

Not really Ilana, just make sure that you give it a good rinse so it all goes down the sink  :D
...and have some extra soft toilet paper on hand for your DS  ;)
Title: Re: those apparently were not ice cubes getting crushed!
Post by: bluesed on July 19, 2011, 11:22:59 am
No worries about him drinking/eating metal pieces they will come out the natural way without problems. Bad luck about the blades if they have dents they will most likely be less good but if they have been crooked they might be unbalanced which is worst when running on high speeds.
Title: Re: those apparently were not ice cubes getting crushed!
Post by: judydawn on July 19, 2011, 11:28:27 am
Hi Ilana, firstly welcome to the forum.  What a way to start, I would hate to hear the noise it made - ice is bad enough but a metal spoon must have been pretty hard on the ears.  The balance thing may be the problem and the only way to find out is to use it as the girls have suggested.  Good luck, hope everything is OK. Feel sorry for your DS too, he must have felt terrible.
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Ilana on July 19, 2011, 12:12:40 pm
wow-thanks all and for the welcome! I "hid" my fit as I saw how absolutely awful my son felt. Mistakes can happen,right? I am so scared to try, but I will-perhaps I will start with ice-sound safer. ON the other hand I may just get the new blade and finish with this episode. But first I will try the ice. I am glad it is not dangerous to swallow-that was my worry-stomach getting cut and all sorts of imaginations mothers have.... ;D
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Ilana on July 19, 2011, 01:05:08 pm
okay so I gathered courage and crushed ice for 20 seconds on speed 10. It made a rather big noise for about 5-8 secs and then hardly any. I thought I would open it to find evidence of bad blades. I found white snow. Is this how it should be?
Title: Re: those apparently were not ice cubes getting crushed!
Post by: faffa_70 on July 19, 2011, 01:34:31 pm
 ;D ;D ;D ;D sounds rather promising!!!!!!
Title: Re: those apparently were not ice cubes getting crushed!
Post by: judydawn on July 19, 2011, 01:40:31 pm
Sounds good.  Now chop a quartered onion for 2 sec/speed 5 - something a little quieter. 
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Frozzie on July 19, 2011, 02:07:14 pm
I would be so angry and worried all at once, even sick in the stomach...sounds like its ok though...and thats a great attitude to have ie everyone makes mistakes..my parents were like that and it often surprised me and the act itself and guilt was often punishment enough  :) dont know if i would be letting him near the thermomix for a while though lol!
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Ilana on July 19, 2011, 04:47:45 pm
will do. I took pics but you cannot see it well. I will try onions. ANy other trial ideas?
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Ilana on July 19, 2011, 05:45:23 pm
Well he felt so awful and I know I could have done it-spoon was hidden inside the milk (greedy him-a monster sized cup...). I am going to enroll for a 3 hour workshop making various things with the TMX  next wed. and so I will take the blade with me for the importer to look at. I will probably get a new blade to feel "whole" (!) anyhow and put it down as part of the cost of being alive and human! Will be more than happy to share what we make next week. It was a major gift for my bday from hubby. I always get everyone else nice things and this time I got a super duper gift.
I do feel blessed!
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Meagan on July 19, 2011, 06:07:55 pm
How is the bowl and lid. My customer who did the same had a very damaged bowl and lid and ended up just getting a whole new jug.
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Ilana on July 19, 2011, 09:49:35 pm
the lid looks the same, the bowl has a few inside scratches. I tried making a drink with sugar, frozen fruit and water. The fruit was a kind of too biggish frozen lump (tried sawing and bashing to no avail...). I had some powdered sugar and mushed fruit (not a lot but some) on the counter at the back of the TMX when I cleaned up I noticed this. Doctor TMX's out there-is this to be expected? Perhaps the balance of the blade is off? Should the fruit get totally pureed? Thanks.
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Meagan on July 20, 2011, 01:26:58 am
How big was the lump? Generaly the guide is that anything frozen should be the size of an  ice cube. It is normal for sugar dust to fly out and sometimes you do get splashes from the hole in the lid. I would speak to your consultant or head office. Are you in Australia? Just to get it all checked out.
Title: Re: those apparently were not ice cubes getting crushed!
Post by: dede on July 20, 2011, 02:35:40 am
What a great gift for you Ilana, Sounds like you deserved to be spoilt from all the years of you spoiling others. I'm sure everything will be fine with your TM, either as it is or with a new blade. I think the cooking class is a great idea as it will help you get your confidence back on using the TM. If I had done the same think I would be reluctant to use it as well. Hope all goes well and you are cooking up a storm soon.
Title: Re: those apparently were not ice cubes getting crushed!
Post by: cookie1 on July 20, 2011, 06:27:44 am
Oh how devastating for you. I know just how you must have felt. My DD dropped my bowl and it was never the same again. It sounds as though your blades may be ok.
Title: Re: those apparently were not ice cubes getting crushed!
Post by: jkmt on July 20, 2011, 02:14:19 pm
Good luck with it Ilana. I do know how you and your DS must have felt. A visiting family member put my TMX together two days after I bought it and unfortunately didn't fit the blade properly. I came along later to make a juice for the kids, and I ended up with shards of the plastic jug base everwhere and a damaged rubber coupling cover. I was devastated and didn't feel I could show it because my visitor felt so bad already. HO was fantastic though in their support. Fortunately, it ended up just needing a new coupling cover and jug base - $40 and five days later I was cooking again. But I'm still paranoid about checking the blade is in properly!
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Ilana on July 20, 2011, 06:42:06 pm
Everyone is so nice and supportive-wow! I cannot say how much I appreciate it. I am also glad that others have had TMX tragedies!  I will do the course and get a new blade tust to feel back to base1! One day OI will get a new bowl for chocolate only! Unfortunately I am not in AUstralia. SOunds really friendly there! :-*
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Frozzie on July 20, 2011, 07:00:37 pm
Everyone is so nice and supportive-wow! I cannot say how much I appreciate it. I am also glad that others have had TMX tragedies!  I will do the course and get a new blade tust to feel back to base1! One day OI will get a new bowl for chocolate only! Unfortunately I am not in AUstralia. SOunds really friendly there! :-*

It is Ilana and my french DH loves it there and love that people chat to you who dont know you at all like old friends.  Oz is one of the friendliest places in the world and I miss that in a big way (snif)!! (bit biased though considering im australian born!)  Where abouts are you then Ilana?
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Ilana on July 20, 2011, 08:06:41 pm
Firstly- the "glad other people had TMX tragedies" sounded awful!! What I meant was "I am glad that we are not the only "dummies" (yea yea, comfort in numbers...) So sorry if that sounded mean and nasty! I am from Ashkelon, Israel (not the safest place to be, I know, but ...). Australia sounds like heaven on earth.
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Frozzie on July 20, 2011, 08:29:43 pm
i read it exactly the way you meant it ilana so not to worry...still its home right ilana  :) :) haha love your little message re 10 kids.. :)  To some Ilana Australia is just that but home is always home no matter where you come from!
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Ilana on July 20, 2011, 08:36:32 pm
I am glad you understood my meaning about TMX problems. Yes. you are right about home, but sometimes the heart aches.  France seems incredible but you miss home. See the TMX brings the world closer together! Cooking and food will always do it! ;) I guess I should stick to TMX issues-sorry.
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Frozzie on July 20, 2011, 08:41:46 pm
No need to apologise..we all chat and get to know little things about each other...its not 100 percent thermomix just 98 percent haha so again not to worry..yes France is amazing and home but a big part of me will always miss oz....having two homes on opposite sides of the world is both great and painful but thats life...certainly right ilana...food, cooking and thx brings the world closer together..its all good and this forum is a wonderful place to be part of  :)
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Cuilidh on July 20, 2011, 09:50:22 pm
Ilana, I think you may be our first Israeli on the forum - there is a poll somewhere that shows where we are all from - I am sure someone will shortly post the link here for you to follow if  you wish.

It's always heart stopping when something goes wrong with your TMX.  I have been lucky so far, nothing major has happened to mine yet - but I know if anythying goes wrong with my TMX I'll be on here like a shot, totally heartbroken and stressed and I know everyone will give help and support.
Title: Re: those apparently were not ice cubes getting crushed!
Post by: johnro on July 20, 2011, 10:20:23 pm
Hi Ilana and wlecome to the forum.  I am a bit behind on my welcomes and have just read the 3 pages of posts relating to your TMX introduction with many posts bringing a chuckle but I can understand how you must have felt.  I know how much noise a teasp creates when it drops into the sink garbage disposal but have always ended up with a bent teasp - shows the power of the mighty TMX blades and machine. 
Frozzie definitley summed it up in her description of this forum in saying it is a wonderful place to be AND i need to get ready for work now!!!!!!
Looking forward to hearing of your successes or other activities  ;D  ;D with thermie. -  Cheers  :)  :)
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Ilana on July 20, 2011, 10:37:25 pm
thank you all sooooo much! It feels like an American movie to say "I feel at home here", but I do! I can't wait to be good enough to give someone else words of encouragement and advice! I got my TMX in a funny way. MY husband was on his way on business and at the duty free decided to buy me a laptop for my bday. After bargaining a bit and choosing the right color for me, he decided (at the cash register) to call me and let me know-he got worried, I guess. Of course, I said,"What?! SO much money on a computer? I want a Thermomix!"  He is still scratching his head, but soon enough he will pat his tummy!
Title: Re: those apparently were not ice cubes getting crushed!
Post by: judydawn on July 21, 2011, 12:05:35 am
Here's (http://www.forumthermomix.com/index.php?topic=395.120) the poll Ilana but unfortunately there is no Israel on the list so you will have to vote under 'others'.  Pity you can't clarify what country it is under others.
Title: Re: those apparently were not ice cubes getting crushed!
Post by: jkmt on July 21, 2011, 01:44:33 pm
MY husband was on his way on business and at the duty free decided to buy me a laptop for my bday. After bargaining a bit and choosing the right color for me, he decided (at the cash register) to call me and let me know-he got worried, I guess. Of course, I said,"What?! SO much money on a computer? I want a Thermomix!"  He is still scratching his head, but soon enough he will pat his tummy!

That is so funny! He will soon realise what a wise decision it was to call you!
Title: Re: those apparently were not ice cubes getting crushed!
Post by: Ilana on July 21, 2011, 11:01:59 pm
I did the polls!                      8)
Title: Re: those apparently were not ice cubes getting crushed!
Post by: nazar on August 12, 2011, 08:54:55 am
so sorry to hear what happen l am shore it will all work out
so did dh  end up buying you 2 presents for your birrthday  the laptop and the thermie