Forum Thermomix

Questions Doubts and Requests => Questions? Technical Issues? The Survival Guide => Topic started by: helsbels on June 20, 2011, 09:17:37 am

Title: Err 39
Post by: helsbels on June 20, 2011, 09:17:37 am

Can anyone shed any light on this error code?
The manual only says it can be fixed by disconnecting from the power supply but whenever I try to to turn the speed dial I get this code.  I've only had my thermomix since Feb so hope is not something very wrong with it :(

Title: Re: Err 39
Post by: bigTcup on June 20, 2011, 09:40:42 am

Try turning it off at the power point then when you turn it back on, leave it for 30 seconds before using any of the functions.

Title: Re: Err 39
Post by: thermoheaven on June 20, 2011, 10:10:21 am

Make sure all the pins are dry.

Title: Re: Err 39
Post by: helsbels on June 20, 2011, 12:16:22 pm

Thanks for the suggestions.  Didn't work, Thermi still unhappy  :-[

Title: Re: Err 39
Post by: thermoheaven on June 20, 2011, 02:38:21 pm

are you sure everything is clean and dry?

Title: Re: Err 39
Post by: mkr on June 21, 2011, 12:08:58 am

Call your consultant.

Title: Re: Err 39
Post by: trudy on June 21, 2011, 02:27:49 am

I had this error message when my machine first arrived.  All it took was a tweak from the consultant's husband and all was well again.  I was told that sometime this happens when the machine is moved around.  Goodluck!!

Title: Re: Err 39
Post by: cookie1 on June 21, 2011, 04:03:11 am

I do hope it's fixed soon and easily.