Forum Thermomix

Welcoming Center, Management and General Chat => Chit Chat => Topic started by: cathy79 on September 20, 2009, 03:55:42 am

Title: newsletters? after sale service?
Post by: cathy79 on September 20, 2009, 03:55:42 am
I've noticed through there are a few consultants who provide free newsletters to customers.  For those with consultants who don't have the same follow up service, are there any consultants who are happy to share their news with others?
Title: Re: newsletters? after sale service?
Post by: Thermomixer on September 20, 2009, 04:58:45 am
Just thinking laterally .....

You are very right with that. I am on the email list for about 6 consultants, but there is only one who has sent anything in the last month.  Not sure if I have dropped off their lists.

BUT - may talk to HQ - there are apparently some who send monthly updates with a new recipe and tips.  Some people are just better at doing that sort of thing, WHY NOT - use the pool of consultants to send info/ideas to HQ and have them collate a "newsletter" with 2-4 pages of ideas and recipes.

Everybody thinks - "It is too bloody difficult to put a newsletter together"  - but if the task was shared then each consultant would only need to contribute a little bit.

I am happy to be included on any consultant's email list to receive news and it "costs" them no more to include me.

So, may have to send an email to Mandy.
Title: Re: newsletters? after sale service?
Post by: JaneeZee on September 20, 2009, 05:33:45 am
You haven't dropped off my list Thermomixer I just haven't gotten around to it this month sorry!!  You are right that it would be easier if we could band together & do something taking it in turns.  Was planning on doing something this weekend - just a function of time.  It's a bit intimidating sending to you however as you are on all the forums/sites for Thermomix & beyond so I feel anything I can provide is very rudimentary.

I wasn't even aware that the Head office site sends out recipes once or twice a month - what sort of cyber-dinosaur am I????
Title: Re: newsletters? after sale service?
Post by: Thermomixer on September 20, 2009, 05:39:22 am
They have been doing it in NSW !!! but only recently have they started again here in Vic.

I am happy to get anything JZ - JB sent me the tip about putting the TM bowl back on and hitting Turbo to clean the blades - just need constant reminding.  :-*
Title: Re: newsletters? after sale service?
Post by: marmee on September 20, 2009, 05:58:05 am
I'm in NSW and don't get anything????
Title: Re: newsletters? after sale service?
Post by: Thermomixer on September 20, 2009, 06:00:51 am
Oh bugger - have you subscribed at http://www.thermomix.com.au/01-contactus.html (http://www.thermomix.com.au/01-contactus.html) - tick the Newsletters box down the bottom.

Your consultant should have made sure - but they had my email address wrong somehow for months.
Title: Re: newsletters? after sale service?
Post by: quirkycooking on September 20, 2009, 06:07:17 am
I put any of my contacts who want to on my own mailing list, with recipes from my blog.  It's really good for people who are new to TMX, as it gives them plenty of ideas; and for those who don't have a TMX yet, it makes them realize how much easier cooking with the TMX is, and keeps it all fresh in their mind.  I often get emails from non-owners who are amazed at what you can do with the TMX, and say they're saving all my recipes so that 'one day' they can get a TMX to use them with!  :)
Title: Re: newsletters? after sale service?
Post by: cathy79 on September 20, 2009, 06:22:52 am
Sounds like there are a few people happy to share.
Can you add me to your mailing lists?  cathybenson79@gmail.com
Thanks!

Thermomixer - I also think it would be great if some of the demonstrators got together and did a newsletter.  Although I've already purchased, I'd definitely 'refer a friend' to anyone who offered after sales service  ;) ;).
Title: Re: newsletters? after sale service?
Post by: brazen20au on September 20, 2009, 06:24:37 am
Your consultant should have made sure - but they had my email address wrong somehow for months.
i have no idea if my (one and only lol) customer is getting newsletters and no idea how to check or with who!

i used to send a monthly newsletter with tupperware but with only one customer so far i am not doing newsletters yet LOL
Title: Re: newsletters? after sale service?
Post by: Thermomixer on September 20, 2009, 07:53:24 am
Just ask her if she has received anything and contact Mandy on the 1800 004 838 numer to see if her correct details are on the list.

Other consultants may know if they can go that sort of thing throught the consultant login on the Website home page?
Title: Re: newsletters? after sale service?
Post by: quirkycooking on September 20, 2009, 09:24:25 am
Sounds like there are a few people happy to share.
Can you add me to your mailing lists?  cathybenson79@gmail.com
Thanks!

Okay, I'll do that!  (But don't expect anything for a week or so, as I'll be at a camp all next week, then we're moving house!)  :)
Title: Re: newsletters? after sale service?
Post by: cathy79 on September 20, 2009, 10:06:31 am
Sounds like there are a few people happy to share.
Can you add me to your mailing lists?  cathybenson79@gmail.com
Thanks!

Okay, I'll do that!  (But don't expect anything for a week or so, as I'll be at a camp all next week, then we're moving house!)  :)
Anything, anytime will be great Jo.  Love your blog too.
Title: Re: newsletters? after sale service?
Post by: riv_mum on September 20, 2009, 11:50:29 am
I do a newsletter, started montly but found that it was time very time consuming coming up with new useful recipes, tips and ideas ever month. Now I do one ever couple of months.  I add a alert thingy so it lets me know when the email has read. Only about 20% of customers who requested to be on my mailing list actually read it so I often wonder why i bother spending the hours doing it!!!
Title: Re: newsletters? after sale service?
Post by: brazen20au on September 20, 2009, 11:56:49 am
sheree, when you send the read request it actually asks the person if they want to let yo know it's opened or not - they can choose not to let you know ;) so you might find more are reading it thatn you think!
Title: Re: newsletters? after sale service?
Post by: brazen20au on September 20, 2009, 11:57:28 am
perhpas we can brainstorm monthly newsletter ideas here?
Title: Re: newsletters? after sale service?
Post by: Thermomixer on September 20, 2009, 12:05:05 pm
  I add a alert thingy so it lets me know when the email has read. Only about 20% of customers who requested to be on my mailing list actually read it so I often wonder why i bother spending the hours doing it!!!

Don't despair - add me to your list - I'll read them - but my software doesn't always tell YOU that I have read it.  So, don't get despondent - it depends on which email program they use.  Also, some people don't tick to say "Send confrimation that message has been read" or wahtever it says.

I will send you an email to be added to your list - it will be a Hotmail type address and doesn't send Read Reply notices  :-* :-*
Title: Re: newsletters? after sale service?
Post by: I Love Bimby! on September 20, 2009, 12:59:59 pm
You haven't dropped off my list either Thermomixer - just haven't sent anything out for a couple of months. Besides you have ALL my recipes and anything new I post on here  :-))

Cathy, I've added you to my list as well, and will be sending out something in the next week or two.

There was another topic somewhere where I have offered that anyone is welcome to add their email address to my mailing group. Just PM or email me at this email address (joelenejenkins@bigpond.com)
Title: Re: newsletters? after sale service?
Post by: Thermomixer on September 20, 2009, 01:54:11 pm
Ta, I'm just desperate for friends and others to send me emails  :-)) :-))

How is the Hints list coming along - is it going through Victorian branch (or whatever) - told Grace that it was a great idea and should be included in the EDC and on website.
Title: Re: newsletters? after sale service?
Post by: I Love Bimby! on September 20, 2009, 03:10:21 pm
Opps.... still haven't cleaned up that Hnts and Tips posting on here. That'll be my project for the next few nights after DD has gone to bed.  TBH haven't been game to pass it through the chains - I'm a coward  :-)).  Once the posting here has been cleaned up I'll email it to JB, Tenina and Grace perhaps.
Title: Re: newsletters? after sale service?
Post by: brazen20au on September 20, 2009, 11:15:52 pm
oops, now the pressure's on lol
Title: Re: newsletters? after sale service?
Post by: cathy79 on September 21, 2009, 03:12:56 am
Thanks again.  I'm addicted to my TMX and this forum.  Don't know what I used to do before - hangon, yes I do.  Studying - which is almost over.  Then I'll be able to get into some recipe conversions and hopefully have some to share.