Forum Thermomix

Welcoming Center, Management and General Chat => Chit Chat => Topic started by: cookie1 on December 04, 2014, 07:48:20 am

Title: New Server
Post by: cookie1 on December 04, 2014, 07:48:20 am
MM has put in a new server, (whatever that means) and many of us are experiencing problems. Lots of posts have disappeared, photos can't be seen and I hope you can remember your passwords as lots of us have had to log in again.

Judy, CC and myself have been in touch with him and mentioned the problems that we are all having. Hopefully it can be sorted out.
Title: Re: New Server
Post by: goldfish on December 04, 2014, 08:25:05 am
Thanks, Cookie! That explains a lot of what has been going on today!!  Thought the senior moments were coming thick and fast!!   :-)) ??? :o. I'm glad I saw your explanation!!  ;D ;D ;D

Title: Re: New Server
Post by: troupie on December 04, 2014, 08:51:55 am
I would just think it is me because I joined this forum a few times before I got through and it was me not the forum.
Title: Re: New Server
Post by: Bedlam on December 04, 2014, 09:01:37 am
Thanks for the explanation.  Fortunately my iPad remembered my password but the post aren't up to date. 
Title: Re: New Server
Post by: goldfish on December 04, 2014, 09:48:18 am
There were some posts in the Secret Santa presents thread - one of them mine - that now seem to have disappeared off the face of the earth.  Cookie, if posts disappear is it only temporarily and then will reappear again . ..  or are they gone for good??
Title: Re: New Server
Post by: kezza on December 04, 2014, 10:13:40 am
Yes, this has just happened to me too!  Tried to look at a photo and 'poof' told I was not allowed to access site.  And also some updates I know I read, have now disappeared. :o
Title: Re: New Server
Post by: trudy on December 04, 2014, 10:14:15 am
Thanks for letting us know Cookie.  Thought it was me!!!!!   Just logged in again and all OK.
Title: Re: New Server
Post by: farfallina on December 04, 2014, 10:44:21 am
Thanks for letting us know cookie.
I was trying to figure out what happened.
At first I thought it had something to do with my iPad but I was logged out everywhere
Title: Re: New Server
Post by: cookie1 on December 04, 2014, 11:22:17 am
I'm not sure what happens to posts that have disappeared. Not really up to date on this sort of thing, actually I have never known. Hopefully they will come back. MM is aware of it.
Title: Re: New Server
Post by: EmeraldSue on December 04, 2014, 11:26:38 am
Thanks- that explains why I had to log in again  :)
Title: Re: New Server
Post by: Cuilidh on December 04, 2014, 07:12:49 pm
I also had trouble yesterday and, totally coincidentally, as we were having huge problems getting a server upgrade at work I immediately thought it was our server that was the problem!  Thanks for keeping us updated, Cookie and hope everything sorts itself out soon.
Title: Re: New Server
Post by: mab19 on December 04, 2014, 08:15:42 pm
Thanks for letting us know Cookie.  I thought it was me.
Title: Re: New Server
Post by: Aussie Brenda on December 04, 2014, 09:38:11 pm
I had to log on again too, " new server". I thought a new Thermo server was out  :D ;D
Title: Re: New Server
Post by: Admin on December 04, 2014, 10:20:12 pm
Hello All

Sorry for all the problems. We moved to a new server but in this process some post disappear and will not come back. :(

Working on the images directory.

Any other situation please post it here.

Regards
Title: Re: New Server
Post by: judydawn on December 05, 2014, 12:56:58 am
I've had a whole heap of postings and pms arrive this morning which had earlier dates on them.  If anyone has asked me a question and I haven't responded, this is the reason.  This whole post of cookies only just became available to me, it wasn't there when I read all unread posts this morning ???
Title: Re: New Server
Post by: chrissa on December 05, 2014, 01:38:03 am
A few days back I downloaded the newer version of tapatalk but couldn't log in and reset my password but today I couldn't log in again then I could, then I couldn't and I've been racking my brain trying to sort out what on earth I had done.
Title: Re: New Server
Post by: goldfish on December 05, 2014, 02:09:06 am
Chrissa.. Same here. And it depends on whether I'm using phone, iPad or PC....when I looked at my phone and iPad this morning some of my posts were missing...but when I checked on the PC there they were. They don't call this the silly season for nothing !! ;D ;D
Title: Re: New Server
Post by: judydawn on December 05, 2014, 02:14:35 am
It's really hard to know what is missing when there are so many postings on here  :-))
Title: Re: New Server
Post by: Halex on December 05, 2014, 04:08:42 am
my dinner went and not down my tummy ;D but I just reposted it :)
Title: Re: New Server
Post by: judydawn on December 05, 2014, 04:11:15 am
I had the same problem earlier Hall with the nuts & bolts and almond addiction - I had to post that twice, I hope it's still there!
Title: Re: New Server
Post by: judydawn on December 05, 2014, 05:34:33 am
One change I have noticed, when typing a pm there is no spellcheck box to click.  I did a mock run to test it and purposely made spelling errors. The error does show up by being underlined in red so I right clicked on it to see if they gave alternatives.  In most cases they did so perhaps this is the new method of spellcheck from the new provider?
Title: Re: New Server
Post by: Cornish Cream on December 05, 2014, 07:12:58 am
Lost spellcheck too Judy.Didn't get alternative methods.So please everyone excuse my spelling as I'm a hopeless speller :-[  

I also know we have lost recipes.Judy's dessert and a bread recipe from farfallina :'(
Title: Re: New Server
Post by: Katiej on December 05, 2014, 08:16:01 am
Oh I hope they can fix it.

Today I could see posts in Tapatalk, but I couldn't see the same posts when going into the forum just via the Internet.  Photos just seem to have a ?? in Tapatalk now, no actual photos. Chookie's ciabatta recipe seems to have gone. 😨
Title: Re: New Server
Post by: farfallina on December 05, 2014, 08:51:07 am
I've had a whole heap of postings and pms arrive this morning which had earlier dates on them.  If anyone has asked me a question and I haven't responded, this is the reason.  This whole post of cookies only just became available to me, it wasn't there when I read all unread posts this morning ???

I also had this same problem judy..
Admin says disappeared posts won't come back.. I am sorry for that
Even my private messages disappeared..

Anyway.. it happens.. I just hope the situation is safe now and there won't be any problem for future posts so we can start damage control

Title: Re: New Server
Post by: Bootobethin on December 07, 2014, 12:13:37 am
I still can't see photos in Tapatalk.
Title: Re: New Server
Post by: judydawn on December 07, 2014, 12:29:41 am
Thanks for posting your problems here girls, please continue to do so so that MM is aware of any problems.
Title: Re: New Server
Post by: Katiej on December 07, 2014, 02:02:34 am
The forum certainly doesn't seem to work as well with Tapatalk now.
Its doing strange things and as Boo said, you can't see any photos.
Title: Re: New Server
Post by: meganjane on December 07, 2014, 05:20:29 am
Ah, so that's why I had to log in. Luckily, I remembered my password! Though I do have them all written down in an address book.
Title: Re: New Server
Post by: Bootobethin on December 07, 2014, 08:17:38 am
I think I might use the forum rather than Tapatalk for a while.
Luckily I remembered my password as I had to sign in again.
Whew!
Title: Re: New Server
Post by: cookie1 on December 07, 2014, 09:15:36 am
I was afraid I had forgotten mine.  ??? ??? ???
Title: Re: New Server
Post by: cookie1 on December 08, 2014, 02:04:41 am
There still seem to be problems with posts disappearing and people not being able to log on. PLEASE let us know of any problems you're having and we will pass them on. Thanks.  :-*
Title: Re: New Server
Post by: Admin on December 08, 2014, 12:15:48 pm
Hello

By now, no posts should disappear.

In the period the dns changes we can have till 24 hours to ensure that we are pointing to the new server. At this moment this is done.

Please let me know if you detected any missing posts from now. Posts written after this.

Images should also be working now. Please give me an example of one that is not so I can look into the problem.

I will check taptalk.

Thanks and sorry for all the problems.
Title: Re: New Server
Post by: Cornish Cream on December 08, 2014, 12:19:03 pm
Admin why has "spellchecker" disappeared?
Title: Re: New Server
Post by: Kimmyh on December 09, 2014, 08:59:13 am
I can't see some photos and am using tapatalk. For example Judy's photos in the secret Santa thread.
Title: Re: New Server
Post by: Admin on December 09, 2014, 10:58:31 am
Hello

I think spell check is working now.

The new server did not have the necessary software.

Please test.

Thanks
Title: Re: New Server
Post by: Admin on December 09, 2014, 10:59:05 am
I can't see some photos and am using tapatalk. For example Judy's photos in the secret Santa thread.

Checking this problem.
Title: Re: New Server
Post by: judydawn on December 09, 2014, 11:00:29 am
Yes, spellcheck is back and working.  Thanks Admin.
Title: Re: New Server
Post by: cookie1 on December 09, 2014, 11:28:08 am
Hopefully it's all fixed.