Forum Thermomix

Questions Doubts and Requests => Questions? Technical Issues? The Survival Guide => Topic started by: Tasty on May 08, 2014, 01:26:58 pm

Title: Scales not working properly - halving quantities.
Post by: Tasty on May 08, 2014, 01:26:58 pm
So my scales haven't been working properly for a few weeks now. In fact, they measure almost exactly half the amount. For example, if I put 500g worth of an ingredient in there, it says it's only 250g. Has anyone else had this?

I have cleaned the feet, extended cord out and checked for other obvious faults with no success. Actually it did very temporarily fix itself. I had contacted by consultant and have a form to hand it in for repairs but use it too much and so haven't got around to it yet. Just using regular scales for now. Can anyone shed any light on this?
Title: Re: Scales not working properly - halving quantities.
Post by: Cornish Cream on May 08, 2014, 01:38:41 pm
Besides making sure your cord isn't touching anything and your counter top is clean and level Tasty I can't think of anything else. :-\
Title: Re: Scales not working properly - halving quantities.
Post by: judydawn on May 08, 2014, 01:56:46 pm
I have this problem from time to time Tasty but it seems to sort itself out.  I always weigh the MC before weighing anything to make sure it is behaving itself.  If it doesn't weigh the customary 25g (for some people it weighs 30g) I check the feet, move the machine and try again.  It's working well at the moment. 
Title: Re: Scales not working properly - halving quantities.
Post by: kezza on May 09, 2014, 10:36:06 am
That's a great tip JD about weighing the mc.  I never thought to do that, but will from now on.
Title: Re: Scales not working properly - halving quantities.
Post by: astarra on May 09, 2014, 11:16:30 am
Yep, I either weigh the MC (25-30gm) or the spatula (90gm)  :)
Title: Re: Scales not working properly - halving quantities.
Post by: Kimmyh on May 09, 2014, 12:38:31 pm
I use Judy's tip. Works great every time.
Title: Re: Scales not working properly - halving quantities.
Post by: Bedlam on May 09, 2014, 01:30:28 pm
Tasty maybe try switching it off at the power point for a minute. Sometimes it helps reset things. I always, well nearly always weigh my mc too.
Title: Re: Scales not working properly - halving quantities.
Post by: Tasty on May 09, 2014, 03:00:34 pm
It's working! I gave it a good clean underneath and I think there was a frozen pea stuck to the bottom which may have been the culprit. I usually just lift the TMX and hold it while wiping the feet but this time I decided to put it on its back and do it properly and it worked!
Title: Re: Scales not working properly - halving quantities.
Post by: Cornish Cream on May 09, 2014, 03:01:35 pm
That's great news that you fixed the problem Tasty.
Title: Re: Scales not working properly - halving quantities.
Post by: judydawn on May 09, 2014, 03:07:59 pm
Something as simple as a pea, it certainly pays to check.   Good news Tasty.
Title: Re: Scales not working properly - halving quantities.
Post by: Aussie Brenda on May 09, 2014, 11:35:35 pm
Great Tasty, I get a sick feeling when something seems wrong with Thermy.
Title: Re: Scales not working properly - halving quantities.
Post by: Bedlam on May 10, 2014, 12:00:08 am
Im am happy for you tasty. 
Title: Re: Scales not working properly - halving quantities.
Post by: goldfish on May 10, 2014, 12:19:20 am
It's working! I gave it a good clean underneath and I think there was a frozen pea stuck to the bottom which may have been the culprit. I usually just lift the TMX and hold it while wiping the feet but this time I decided to put it on its back and do it properly and it worked!

Excellent reminder, Tasty!! |Thank you!! :)
Title: Re: Scales not working properly - halving quantities.
Post by: cookie1 on May 10, 2014, 12:49:30 pm
Thanks Tasty. As GF said a good reminder to us all. I must give mine a good clean.
Title: Re: Scales not working properly - halving quantities.
Post by: CreamPuff63 on May 10, 2014, 12:53:24 pm
Oh dear, reminds me of the Princess and the Pea fairytale. Glad this story ended happily ever after  :D