Forum Thermomix

Questions Doubts and Requests => Questions? Technical Issues? The Survival Guide => Topic started by: cookie1 on February 26, 2014, 06:58:47 am

Title: Problem from dramb
Post by: cookie1 on February 26, 2014, 06:58:47 am

Drama I have put a copy of your problem here it may get more replies.
   
Re: Suggestions and complaints
« Reply #94 on: Today at 02:37:18 PM »
     
HELP! I have had my TMX for nearly 2 years.
I feel like my slow speed settings (soft and speed 1) have become uncalibrated.... Lately when I have been cooking dishes on reverse and slow speeds even when I have pre-cut the ingredients to bigger sizes they are coming out as mince after sauteeing... I wish I could post pictures of the consistency.
Also it seems to be stalling a reasonable amount when stirring things like meat sauces like curry etc.
Any one have any similar experiences? Someone did suggest getting my machine "serviced" does this exist??

Title: Re: Problem from dramb
Post by: achookwoman on February 26, 2014, 07:38:37 am

I would have it looked at .

Title: Re: Problem from dramb
Post by: cookie1 on February 26, 2014, 08:07:24 am

Do you have a consultant dramb? I'd give them a call and if you don't have one either email Head Office or phone them. If you are in Australia they have a 1800 number.

Title: Re: Problem from dramb
Post by: gertbysea on February 26, 2014, 10:31:24 am

Yup needs a service for sure.

Gert

Title: Re: Problem from dramb
Post by: whisks on February 26, 2014, 11:01:18 am

i find soft stir to slow and jerky and much prefer speed 1 because it keeps things moving. when you say "slow speeds" what slow speed are you actually using?

get it checked out by all means.