Forum Thermomix
Questions Doubts and Requests => Questions? Technical Issues? The Survival Guide => Topic started by: dede on November 24, 2013, 06:41:59 am
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One of my bowls has a bent rim which only effects the use of the bowl when steaming as the steam leaks from the lid because of the dent.
Is there anyway I could possible try to fix it? Was wondering if I really gently tried to bend it back to position with some pliers and a cloth to protect the bowl. Haven't been game enough to try yet.
I'm assuming someone knocked the bowl off the bench and didn't tell me.
(http://img.tapatalk.com/d/13/11/24/y6a4y2a5.jpg)
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Dede, if the bowl is out of warranty, it would only cost you $66 per hour to get that looked at by the TMX technician. I could pick it up on 7 Dec if that helps.
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That sounds ok Cecilia. But I wouldn't want the bowl costing me more than it would cost me to buy a new one. It's not a huge bend but it still effects the use of the bowl. The lid has to be pushed down slightly to get it to lock into place as well.
I wonder if it would be worth me ringing HO to see what they suggest?
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How long does the bowls warranty last? I can't remember exactly when I brought it now but I'm thinking almost 2 years
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Dede DD dropped one of my bowls ages ago. DH tried to gently bend it back into shape. It looks perfect but is very hard to get the lid on. I don't use it much now for that very reason.
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By all means have a chat to the Service Dept at Head Office 1800 004 838.
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Ok I thought that could be an issue Cookie.
maybe I should just leave it alone and get myself a new bowl and blade set when it comes up at half price again. But the only issue there is I don't know who I would invite to a demo. I wouldn't like to waste a consultants time if no one is actually interested in a thermomix (or already got one)
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Thanks Cecilia. I will give them a ring and see what they suggest. :)