Forum Thermomix

Questions Doubts and Requests => Questions? Technical Issues? The Survival Guide => Topic started by: Jamie79 on October 31, 2013, 12:03:39 am

Title: Dial stiff & clicking when trying to turn
Post by: Jamie79 on October 31, 2013, 12:03:39 am

Hello

I've had my thermomix for over a year and like everyone else - I love it!

I have not had any technical problems until now.... I'm finding it very difficult to turn the dial and when it does turn it clicks from one number to the other. It appears to be working fine once it's on. I don't want to make it worse by almost trying to force the dial around.

Has anyone else had this problem and know what's causing it or how to rectify it?

Many thanks  :)

Jamie

Title: Re: Dial stiff & clicking when trying to turn
Post by: astarra on October 31, 2013, 04:41:55 am

I'm guessing you have the lid clicked on properly?   ???
Don't know otherwise, hope you get it rectified soon.  :)

Title: Re: Dial stiff & clicking when trying to turn
Post by: cookie1 on October 31, 2013, 04:57:29 am

It sounds as though something is slipping or something. I'd give my consultant a call or Head office if you can't get hold of them.
1800 004 838

Title: Re: Dial stiff & clicking when trying to turn
Post by: Jamie79 on November 05, 2013, 10:08:35 am

Thanks guys. I really wish it was to do with the lid but unfortunately not :( I'll give the head office a call tomorrow.
Thank you both for your help!