Forum Thermomix

Questions Doubts and Requests => Questions? Technical Issues? The Survival Guide => Topic started by: Glitserman on March 05, 2013, 10:13:43 pm

Title: Please Help! Malfuction?
Post by: Glitserman on March 05, 2013, 10:13:43 pm

Hi...

Just got a TM 21 TMX but i got a serious problem... IT DOESN'T start...

As soon as everything is installed i try to turn it on but the only thing that comes out
is a BEEP (and nothing of course moves)

Any suggestions?

Title: Re: Please Help! Malfuction?
Post by: Amy :-) on March 05, 2013, 10:51:51 pm

Hello and welcome Glitserman :)

I noticed you said TM 21... is it brand new or second hand?

Title: Re: Please Help! Malfuction?
Post by: Glitserman on March 05, 2013, 10:54:16 pm

We are the only owners

we got it many years!

and suddenly... Nothing!

Title: Re: Please Help! Malfuction?
Post by: judydawn on March 05, 2013, 10:58:52 pm

Hi Glitserman, if you have had your TM21 many years then you would certainly know your machine and know something is not right.  Did you buy it through a consultant, where do you live - perhaps you can ring them and they can put you in touch with the person who fixes TMX's in your area.

Title: Re: Please Help! Malfuction?
Post by: Glitserman on March 05, 2013, 11:02:41 pm

judydawn yeap i do


Just asking if i miss anything and if was any easy fix...

Title: Re: Please Help! Malfuction?
Post by: judydawn on March 05, 2013, 11:04:36 pm

Sorry Glisterman, it doesn't sound as if there is an easy fix - if it isn't working and the power hasn't been cut in your area then there does appear to be a problem.  Good luck with it. 

Title: Re: Please Help! Malfuction?
Post by: Glitserman on March 05, 2013, 11:06:31 pm

It does the same noise as like you don't have attached the bowl...

Title: Re: Please Help! Malfuction?
Post by: Alexis on March 06, 2013, 01:18:03 am

Sounds like it is time to update to a TM31.