Forum Thermomix

Welcoming Center, Management and General Chat => Chit Chat => Topic started by: courton on July 14, 2012, 01:36:16 am

Title: 5 in 1 cooker - disaster!
Post by: courton on July 14, 2012, 01:36:16 am
HELP! Well, i used the ne wave cooker for the first time and fused the place! yeah really. What has gone wrong?

To try out the machine we placed lentils and water upto the minimum of 1/5 of the container. Closed the lid.Turned the knob to air tight (the knob is very wobbly - is it supposed to be wobbly?) it does not click into place which is what I expected.

Turned pc to high and turned timer to 10 mins. Nothing happened. Timer did not count down and then suddenly water overflowed everywhere and the unit turned itself off and fused the joint.

Help!!
Title: Re: 5 in 1 cooker - disaster!
Post by: Halex on July 14, 2012, 01:40:09 am
Sorry I cant help, but  sympathise I had a few things yesterday using my pc for  the first time. Also the clock does not countdown until it reaches a certain heat or pressure.

My knob does not click into place, it is wobbly too which surprised me.

Someone with the machine will help.

 :)
Title: Re: 5 in 1 cooker - disaster!
Post by: goldfish on July 14, 2012, 01:41:29 am
OMG courton!  That's a huge disappointment!!  Surely it's under warranty!   . . . but where was it made?  I do hope a replacement works out successfully . . or they give you your money back!  
Title: Re: 5 in 1 cooker - disaster!
Post by: fundj&e on July 14, 2012, 01:44:56 am
thats it, i am not getting one
Title: Re: 5 in 1 cooker - disaster!
Post by: DizzyGirl on July 14, 2012, 01:48:31 am
Sorry can't help. As long as the lentils and water didn't exceed 50% of the PC bowl (sounds like it didn't) and you used at least 1/2 cup liquid it should be fine. Was steam coming out of the valve slowly or fast?
Title: Re: 5 in 1 cooker - disaster!
Post by: Merlin on July 14, 2012, 01:50:09 am
I don't have one of these,but wouldn't the 'wobbly' knob you are referring to be the pressure limiting valve which all pressure cookers have and this allows steam to escape when you are releasing the pressure in order to open the unit? Every pressure cooker has to have one and it is meant to wobble around.
Title: Re: 5 in 1 cooker - disaster!
Post by: mcmich on July 14, 2012, 02:26:56 am
Don't know why it fused courton. The knob wobbles on mine too.
Title: Re: 5 in 1 cooker - disaster!
Post by: obbie on July 14, 2012, 02:41:31 am
I love mine, i just cooked chicken in it, fished 5 minutes ago.
yes its supposed to wobble.

It doesn't start to count down till  the machine gets up to pressure, then it beeps 3 times when ready.

a bit of steam comes out, then you release the air lock and all the steam comes out.

I would say you had the knob around the wrong way, to automatically  release. :)
Title: Re: 5 in 1 cooker - disaster!
Post by: gertbysea on July 14, 2012, 04:26:18 am
thats it, i am not getting one

We do not need it uni.

Gert
Title: Re: 5 in 1 cooker - disaster!
Post by: obbie on July 14, 2012, 04:28:44 am
Uni and Gretchen, they are so simple to use, saves heaps of time. must have been a faulty one..
Title: Re: 5 in 1 cooker - disaster!
Post by: mcmich on July 14, 2012, 04:30:51 am
thats it, i am not getting one

We do not need it uni.

Gert
Wish someone had said that to me before i bought the pasta maker. The novelty worn off already.
I'm taking it back.
Title: Re: 5 in 1 cooker - disaster!
Post by: Wonder on July 14, 2012, 05:33:17 am
I've had nothing but success in my 5 in 1 so can't help much. The valve on mine is wobbly which worried me a little at the start but once you know that's what's is supposed to be you get used to it. The only thing I can think of is that you had it on the browning function rather than pc?
Title: Re: 5 in 1 cooker - disaster!
Post by: courton on July 14, 2012, 08:48:32 am
I had it on PC and the water overflowed and the steam was whooshing every where - a sight to behold! I am too scared to go near it now. Will call the distributor on Monday and find out more about the appliance.
Title: Re: 5 in 1 cooker - disaster!
Post by: mcmich on July 14, 2012, 10:04:50 am
Good luck Courton.
Title: Re: 5 in 1 cooker - disaster!
Post by: Amy :-) on July 14, 2012, 10:41:40 am
thats it, i am not getting one

We do not need it uni.

Gert

I'm with you girls.
Title: Re: 5 in 1 cooker - disaster!
Post by: cookie1 on July 14, 2012, 01:20:04 pm
I'm even more convinced that I don't want anything to do with pressure cooking now.
Title: Re: 5 in 1 cooker - disaster!
Post by: Lisel on July 14, 2012, 02:18:28 pm
I'm a bit disappointed with mine, but I've never had anything like that happen.  The knob is suposed to be wobbly.  If you have not browned first it can take a while to reach pressure (PO) and then the countdown starts.  The steam can be a bit scary when it releases but it shouldn't overflow, where did the water flow from?  The instruction book is useles isn't it.
Title: Re: 5 in 1 cooker - disaster!
Post by: judydawn on July 14, 2012, 02:28:50 pm
I'm even more convinced that I don't want anything to do with pressure cooking now.

I'm with you Cookie - it looks as if you either love them or hate them.
Title: Re: 5 in 1 cooker - disaster!
Post by: gertbysea on July 14, 2012, 11:21:27 pm
I could not be bothered with it.. Plus it's something I would not want on my bench top so would  have to haul it in and out.

Gert
Title: Re: 5 in 1 cooker - disaster!
Post by: mcmich on July 15, 2012, 12:01:21 am
I love mine. I don't leave it on the bench as I like clear benches and have so little bench space.
I am giving away my huge electric frypan to one of the kids as I don't need a big pan these days and the electric pasta maker is being returned. That should be another bag or so filled.
Title: Re: 5 in 1 cooker - disaster!
Post by: Halex on July 15, 2012, 12:03:57 am
I am hoping to love my pc.  Need some good success.
Mine lives on the living room floor along with the slow cooker & vacum sealer atm, no space.
Am thinking of getting shelves for the cupboard under the stars, then I can stre beaps there :)
 :)
Title: Re: 5 in 1 cooker - disaster!
Post by: goldfish on July 15, 2012, 12:05:12 am
I'm even more convinced that I don't want anything to do with pressure cooking now.

I'm with you Cookie - it looks as if you either love them or hate them.

I was giving some thought about getting one - a couple of friends swear by them . . but no, not at the moment.  I'm with you Cookie.  
Title: Re: 5 in 1 cooker - disaster!
Post by: goldfish on July 15, 2012, 12:07:15 am
I am hoping to love my pc.  Need some good success.
Mine lives on the living room floor along with the slow cooker & vacum sealer atm, no space.
Am thinking of getting shelves for the cupboard under the stars, then I can stre beaps there :)
 :)

 ;D ;D ;D  Must tell my family about this . . . they think I'm the only one in the world who does this . . .!! :-))  Totally understand the lack of space problem!!
Title: Re: 5 in 1 cooker - disaster!
Post by: Wonder on July 15, 2012, 12:11:51 am
Another great result for us last night with a last minute mild beef curry using chuck steak. All done and cleaned up in under an hour and the meat just fell apart, no need for knives even. A nice quick meal with rice on a very busy Saturday afterrnoon. I do have to get used to using less liquid when using a non pc recipe though. This was an old family favorite which we had tried in the slow cooker but it just didn't have the depth of flavour. It's such a shame some of you aren't having much luck with the pc's, we love ours.
Title: Re: 5 in 1 cooker - disaster!
Post by: fundj&e on July 15, 2012, 01:13:14 am
I love mine. I don't leave it on the bench as I like clear benches and have so little bench space.
I am giving away my huge electric frypan to one of the kids as I don't need a big pan these days and the electric pasta maker is being returned. That should be another bag or so filled.

Mich the pasta maker is also very good to use if you are making Trudy's  tortilla i am going to try and roll out puff pastry with it 2
Title: Re: 5 in 1 cooker - disaster!
Post by: maddy on July 15, 2012, 01:30:37 am
Bummer Courton....let us know how you get on.

Wonder, could you post your beef curry recipe please  ;D

I'm a bit disappointed with mine, but I've never had anything like that happen

lisel, try the Caramelised pepper pork...it's totally yummy!
http://www.forumthermomix.com/index.php?topic=10558.msg167017#msg167017
Title: Re: Re: 5 in 1 cooker - disaster!
Post by: Deeau on July 15, 2012, 02:02:40 am
I have one .....did you turn the lid to the lock position?
I know it will not get to pressure if there is not enough water to create enough steam but usually it will turn itself off . My steam valve is wobbly too I am sure that's how they are supposed to be .
Title: Re: 5 in 1 cooker - disaster!
Post by: obbie on July 15, 2012, 02:33:19 am
MY PC is brilliant, used it 3 times yesterday..
Title: Re: 5 in 1 cooker - disaster!
Post by: Wonder on July 16, 2012, 12:49:32 am
Obbie, I will try and remember to post tonight when i get home from work.
Title: Re: 5 in 1 cooker - disaster!
Post by: Lisel on July 18, 2012, 01:10:15 pm
Maddy I don't eat pork, but I think DH would love that!

I should clarify, I am not in love with my 5-in-1, I do love the pressure cooker function though.  Apart from the slow cooker (and I have one of those, dad fixed it just after I bought the 5-in1) everything else can be done in a PC or TMX. 

Does anyone use the stainless steel bowl in their 5-in-1 I would rather but am a bit scared of things sticking, stovetop PC's are stainless steel aren't they?  Does food stick to them?
Title: Re: 5 in 1 cooker - disaster!
Post by: courton on July 18, 2012, 01:18:56 pm
I have sent my 5 in 1 to the distributor. Awaiting response.
Title: Re: 5 in 1 cooker - disaster!
Post by: thermo18 on July 18, 2012, 11:15:34 pm
Courton I got my pc late may and I just couldn't get the pressure cooker to work, so they said it was the lid and sent me another one, still problems so had to send it back, all the time thinking what am I doing wrong, so phoned them and said I had sent it and keep it, guess it just wasn't for me. Well the boss man phoned me and tested my machine and couldn't believe it, he said that it was the first one he had seen in 2 1/2 years that was faulty, and then convinced me to get another one, which he opened up and tested it for me before he sent it to me, so now July and I have my 5 in 1 now and yeh it works, still learning, and I still like my slow cooking, but have had good results so far. Hope all goes well for you  I can guess how you must be feeling  :)
Title: Re: 5 in 1 cooker - disaster!
Post by: courton on July 18, 2012, 11:29:54 pm
 :)I agree. After that fiasco I would rather have my money back
Title: Re: 5 in 1 cooker - disaster!
Post by: Wonder on July 19, 2012, 12:19:16 am
Does anyone else find their 5 in 1 very hot on the browning function? I need to turn mine on and off as it gets too hot, spits liquid out and catches on the bottom particularly if I'm trying to reduce a sauce at the end of PC cooking time. I still love it but would like to be able to regulate the heat a little more, maybe I should try the stainless steel bowl which has a thicker bottom.

Obbie and Maddie - sorry I forgot all about posting the curry recipe, I'll write myself a reminder to do it tonight.
Title: Re: 5 in 1 cooker - disaster!
Post by: mcmich on July 19, 2012, 12:37:26 am
I haven't found that Wonder. I brown with the lid open and haven't tried reducing liquid following cooking.
Title: Re: 5 in 1 cooker - disaster!
Post by: Wonder on July 19, 2012, 12:43:23 am
Thanks Michele. The browning before hand works really well but I find that if I switch it to brown after cooking it's far too hot.
Title: Re: 5 in 1 cooker - disaster!
Post by: Deeau on July 19, 2012, 01:25:29 am
Well the boss man phoned me and tested my machine and couldn't believe it, he said that it was the first one he had seen in 2 1/2 years that was faulty

mmm I hope you not talking about the New Wave 5 in 1, I have had mine for about 12 months and it took me 4 to get one that work correctly ( yes 4 I am amazed I was so patient! ) the manger spoke to me and asked me what they could do seeing I have had so much trouble, they sent me a pizza maker as well for free, I do love both the pressure cooker and the pizza maker ( esp the pizza maker ) BUT I believe that the pressure cooker has a very limited life, next time round I will buy a "brand" name one or maybe even a non electric one, they seem to last a lifetime!
Title: Re: 5 in 1 cooker - disaster!
Post by: courton on July 19, 2012, 01:29:36 am
You are patient deau! 4 attempts!
Title: Re: 5 in 1 cooker - disaster!
Post by: obbie on July 19, 2012, 01:34:41 am
I have had no problems with our 5 in 1 :)
Title: Re: 5 in 1 cooker - disaster!
Post by: fundj&e on July 19, 2012, 01:34:49 am
i am going to put an add on gumtree

in the swap section,  thermomix lessons for pressure cooker lessons. what do u ladies think ,will I
Title: Re: 5 in 1 cooker - disaster!
Post by: Wonder on July 19, 2012, 02:25:50 am
Great idea Fundj. I think you will be hooked once you see how quickly you can cook things and how easy they are to use - not scary at all. My kids (12 and 17) love opening the release valve and watching the steam come out, if I want it to release naturally I have to stand guard while the timer is counting down it's last few minutes a keep them away. Normally as soon as they hear the final beep they are rushing to see who gets to move the release valve to open.
Title: Re: 5 in 1 cooker - disaster!
Post by: obbie on July 19, 2012, 02:27:30 am
Great idea Uni, bartering, why not..
Title: Re: 5 in 1 cooker - disaster!
Post by: fundj&e on July 19, 2012, 02:37:28 am
i do have a stove top pc and i have read that once it reaches the right temptation you need to lower the heat

my stove elements hold heat very well once turned off , i can cook pasta with the element off, i put the pasta in let it come to the boil and i trun it off and it will cook
Title: Re: 5 in 1 cooker - disaster!
Post by: judydawn on July 19, 2012, 04:37:40 am
Is that NewWave pc made by the same people who made the disastrous Bellini?
Title: Re: 5 in 1 cooker - disaster!
Post by: mcmich on July 19, 2012, 04:59:13 am
Judy, it's made by the thermochef people I think.
Title: Re: 5 in 1 cooker - disaster!
Post by: maddy on July 19, 2012, 04:59:55 am
Is that NewWave pc made by the same people who made the disastrous Bellini?

No Judy, New wave make the thermochef and the pizza makers.
Title: Re: 5 in 1 cooker - disaster!
Post by: maddy on July 19, 2012, 05:04:07 am
Wonder....I too find the browning hot.  I noticed this when I placed the onions in...browned very quickly.
If browning meat, I don't leave it in too long.
Other than that, haven't any problems yet.

Title: Re: 5 in 1 cooker - disaster!
Post by: judydawn on July 19, 2012, 05:16:47 am
Thanks maddy, don't know what made me think they did the pc too  :-))
Title: Re: 5 in 1 cooker - disaster!
Post by: maddy on July 19, 2012, 05:26:45 am
Thanks maddy, don't know what made me think they did the pc too  :-))

There's that many appliances out there...it is confusing Judy.
I've read recently the maxi chef is having the same issues as the belini....wow...what a surprise that was  :P
The new "revised" belini is on the shelves now....will watch with interest.

Title: Re: 5 in 1 cooker - disaster!
Post by: Wonder on July 22, 2012, 05:15:16 am
Well disaster struck this morning, went to the market to picket up ingredients for the weeks meals, defrosted the meat and as soon as I turned the cooker on to start the chicken stock it started heating up before I even turned it on, the controls aren't working and it just keeps getting hotter. I've turned it off and tried restarting but still no luck, non of the buttons are working. I've now rushed out and bought a silit stove top one. I'll ring Newave tomorrow and assume they will replace it but I needed one to get our weeks meals cooked today before starting back at work.  I'm hoping the silit are a good brand and I'll be able to keep it forever.
Title: Re: 5 in 1 cooker - disaster!
Post by: deedub on July 22, 2012, 09:56:35 am
Thanks maddy, don't know what made me think they did the pc too  :-))
I saw a Bellini brand 5 in 1 cooker at target yesterday Judy - maybe that's why?
Title: Re: 5 in 1 cooker - disaster!
Post by: judydawn on July 22, 2012, 10:01:59 am
Thanks deedub, I thought there was a connection somewhere with Bellini and a PC.
Title: Re: 5 in 1 cooker - disaster!
Post by: fundj&e on July 22, 2012, 07:15:40 pm
Well disaster struck this morning, went to the market to picket up ingredients for the weeks meals, defrosted the meat and as soon as I turned the cooker on to start the chicken stock it started heating up before I even turned it on, the controls aren't working and it just keeps getting hotter. I've turned it off and tried restarting but still no luck, non of the buttons are working. I've now rushed out and bought a silit stove top one. I'll ring Newave tomorrow and assume they will replace it but I needed one to get our weeks meals cooked today before starting back at work.  I'm hoping the silit are a good brand and I'll be able to keep it forever.

wonder let us know how u get along with the silit one. will u ask for a refund ?
Title: Re: 5 in 1 cooker - disaster!
Post by: Wonder on July 22, 2012, 10:49:02 pm
I sed the silit a lot yesterday and it seemed great. I really like the ability to control the heat when browning and the bigger heavier pot makes it easy to stir large quantities, but I do love the convience of the automatic pressure and timer of the electric one. I think I will probably just ask for a replacement and keep both as I'm loving PC cooking even more than my TMX at the moment.  I was worried buying the silit as there are no reviews that I could find online but I was limited for choice on such short notice, they are German made so figure they must be ok.
Title: Re: 5 in 1 cooker - disaster!
Post by: maddy on July 23, 2012, 02:11:43 am
Oh dear....it's starting to seem like the N.W. is the "bellini" of pressure cookers  :-\
I can't fault their pizza maker at all, it's wonderful.....maybe the pc has too many elements than it can cope with!
Title: Re: 5 in 1 cooker - disaster!
Post by: Wonder on July 23, 2012, 02:21:50 am
I've spoken with Newwave this morning and I need to send it back via a reply paid number so just the cost of packaging for me. The women said it's most likely that it will need to be replaced.
Title: Re: 5 in 1 cooker - disaster!
Post by: maddy on July 23, 2012, 02:25:03 am
That's great you wont be charged return post....I hate it when companies charge you!....so that's good service.
Wait and see what happens with the next one...fingers crossed. :)
Title: Re: 5 in 1 cooker - disaster!
Post by: courton on July 23, 2012, 03:13:36 am
Wonder, I had to do the same thing...ii wonder what the rate of returns are...
Title: Re: 5 in 1 cooker - disaster!
Post by: Halex on July 23, 2012, 03:17:41 am
Seems to e a few problems with this machine.

Glad I bought the stand alone pc.

Hoping to use it tonight, have chicken out the freezer, not well so hope to throw some things in quickly.

Can you put cream in?

H :)
Title: Re: 5 in 1 cooker - disaster!
Post by: maddy on July 23, 2012, 03:56:54 am
Can you put cream in?

H :)

Just stir it in once finished cooking.
Title: Re: 5 in 1 cooker - disaster!
Post by: Halex on July 23, 2012, 03:58:45 am
Thanks Maddy.

I am starting to enjoy pressure cooking :)
Title: Re: 5 in 1 cooker - disaster!
Post by: Wonder on July 23, 2012, 04:56:01 am
I'm still happy I bought it and imagine there would be similar problems with any of the elecrical ones as there are so many components that can break. Because I was loving the Pressure cooking so much I had been thinking of buying a stove top one so now that I've got a back up I'm not overly concerned, as long as their customer service continues to be good I'll be happy. If another breaks within the warranty I might think of getting my money back. Working from home today so have been able to cook creme caramel to have for dessert tonight, it fitted much better in the slightly bigger stove top PC.
Title: Re: 5 in 1 cooker - disaster!
Post by: obbie on July 23, 2012, 05:03:08 am
I have had no problems with my Nu wave..