Hello all,

I wonder if you can help us. We were making sorbets with our Thermomix last night (which by the way are great little palette cleansers in between courses). We accidentally opened the top before the programme had completely finished. The "Open" error appeared.

The instruction manual tells you that to reset this, put the Speed indicator to "open lid" then "close lid". However, that hasn't worked. We've turned it off at the source, hit the on and off power button and done what it says on p.40 of the manual to no avail.

Has this happened to anyone else or does anyone have any ideas? Hope it's not serious.

Thanks in advance.