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Author Topic: Scales not working.  (Read 8988 times)

Offline achookwoman

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Scales not working.
« on: May 19, 2016, 02:55:08 am »
Has anyone had a problem with their scales on the TMX 5 ?
Mine went crazy this morning then stopped working altogether .
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Offline Cornish Cream

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Re: Scales not working.
« Reply #1 on: May 19, 2016, 08:32:14 am »
I haven't had this problem Chookie only the C160 error code. I hope you get it resolved soon. :-* :-*
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Denise...Buckinghamshire,U.K.
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Offline Cuilidh

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Re: Scales not working.
« Reply #2 on: May 19, 2016, 09:29:41 am »
My scales (TM31) haven't done anything as exciting or dramatic as yours, Chookie, however, mine are far from accurate.
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Marina from Melbourne and Guildford
I can resist everything except temptation - Oscar Wilde.

Offline achookwoman

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Re: Scales not working.
« Reply #3 on: May 19, 2016, 10:45:33 am »
Thanks for all the comments.
I rang Anita who is no longer a consultant. She said that as it is within the 2 year warranted period, TMX will pick it up and deliver it back. She is organising it all.
What would I do without this wonderful lady. Sometimes I feel very blessed.
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Offline jakodai

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Re: Scales not working.
« Reply #4 on: May 19, 2016, 01:21:30 pm »
I have seen this problem pop up a lot in the Skinnymixer's Facebook group


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Offline cookie1

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Re: Scales not working.
« Reply #5 on: May 20, 2016, 12:32:31 pm »
Keeping my fingers crossed that they repair your machine quickly Chookie.
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Offline achookwoman

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Re: Scales not working.
« Reply #6 on: June 03, 2016, 07:01:14 am »
Posted TMX lunch time Wednesday. Notification from TMX to say they recieved it 9am today( Friday). Very good.
Also received notification from Australia post to say that it was in transit and they would let me know when it was in transit to be returned.  Can't complain about any of this.
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Offline Cornish Cream

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Re: Scales not working.
« Reply #7 on: June 03, 2016, 08:58:53 am »
Good news Chookie that your TM has arrived.
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Denise...Buckinghamshire,U.K.
Don't cry over the past,it's gone.Don't stress about the future,it hasn't arrived.Live in the present and make it beautiful.

Offline achookwoman

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Re: Scales not working.
« Reply #8 on: June 03, 2016, 10:53:54 pm »
Have just recieved email from TMX service Center to say all fixed.  Can't believe it, so fast. Should have it back early next week.  Now, that is service. So pleased.
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Offline Cuilidh

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Re: Scales not working.
« Reply #9 on: June 04, 2016, 01:11:17 am »
YAY
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Marina from Melbourne and Guildford
I can resist everything except temptation - Oscar Wilde.

Offline mab19

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Re: Scales not working.
« Reply #10 on: June 04, 2016, 01:56:22 am »
That's good news Chookie. 
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Offline jeninwa

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Re: Scales not working.
« Reply #11 on: June 04, 2016, 02:16:50 am »
That's good news, I'm really surprised at how many off the new machines have to be sent back. Its one reason I haven't up graded.
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Offline Bootobethin

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Re: Scales not working.
« Reply #12 on: June 04, 2016, 05:18:34 am »
Yes I am really glad I didn't upgrade from TM31!
It is nice to have good service but it is a pity to have to use it on new machines.


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Offline Cornish Cream

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Re: Scales not working.
« Reply #13 on: June 04, 2016, 08:41:38 am »
Good news your TM is fixed Chookie. :D
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Denise...Buckinghamshire,U.K.
Don't cry over the past,it's gone.Don't stress about the future,it hasn't arrived.Live in the present and make it beautiful.

Offline cookie1

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Re: Scales not working.
« Reply #14 on: June 05, 2016, 01:34:08 pm »
Fantastic news Chookie.
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