My TMX won't play with me anymore

[I Love Bimby!]

Mine probably did before all this Cookie but I never noticed.  I can just see all our members checking to see if theirs beeps now 

Hi JD,
Sorry to hear about your baby being sick!! That's terrible news. Haven't had a chance to reply to your email yet, but I have never come across this problem. 

Yes, I did go and check my lid to see if it beeped. I knew at least the newer ones do as I point it out to new customers during the briefing and had to check if mine did (it's about 27 months old) so wasn't sure if the older ones didn't. But it does. 

Did you hear back from anyone today?

[judydawn]

Yes ILB, late this afternoon H.O. rang.  They have referred my problem to the group leader (you see her around at all the cooking classes here) and she will get a consultant who lives closest to me to come out and check the machine. If I don't hear from anyone by the end of next week! I have to give HO another ring.  I then pointed out how much I will miss it which alterted her to the fact that my machine is not working at all so she was going to send another text off to the GL.
Apparently the GL's DH is the service mechanic. We received notification today from H.O. about some cooking classes coming up and the GL's email address and mobile phone number was on it so I have all the information I need from that and can chase her up myself if need be.

[Very Happy Jan]

Good Luck JD. Hope you get it sorted quickly.

[cookie1]

I really feel sad for you Judy. I do hope it's fixed very soon.

[Thermomixer]

Belated commiserations. Sorry, hadn't heard 

Hope he is better soon.

[earth mumma]

Hi Judydawn.  Just woindering how you are getting on with your machine.  Has it been fixed yet?  You might have mentioned this in another thread but I have been away.  I hope your problem was resolved quickly and that your Thermie is back in action. 

[judydawn]

I am still without my TMX earth mumma.  It was picked up by the Group Leader last Tuesday when I wasn't here and I think it will be ready tomorrow but haven't heard officially. The reason for the delay is because the technician was away for a week.  It will be 2 weeks tomorrow when it stopped working and I am beginning to miss it now.  Took advantage of not having it and have eaten out half of the last two weeks and the rest of the time I have mainly used my slow cooker so have coped much better than I thought I would.  I am hanging out for some home baked rolls though and have a list of things waiting to be tried when he comes home.

[Frozzie]

oh no JD i just saw this now..sorry to hear your having problems with thermie..

mine does a kind of beep click..its a noise anyway when i lock the lid lol

ive only had mine for 3 months so im hoping i dont have any problems... 

anyway really hope you get him back soon and he is back in working order!!  i dont know what i would do without mine..cry probably lol  my neighbour bought me a whole big bag of tomatoes from his garden this morning so im going to whip up some sauce and probably chutney later on..now couldnt say that before thermie, not with young kiddies giving me grey hairs all day lol

let us know when you get him back and if all is well 

[meganjane]

Oh dear JD!! Hope he's better soon!

[Katya]

Gosh JD - you've been really patient.   I would be tearing my hair out by now.   Hope it's not too long before you get it back.   I bet you'll be cooking up a storm once it comes home

[judydawn]

Finally heard what was wrong with my TMX this afternoon - the base was cracked and has been replaced.  I am assuming it is that grey/black bit which the bowl fits into but will find out when my machine is delivered to me late on Saturday afternoon, all being well. Confirmation of this tomorrow.

[Cornish Cream]

It's great to hear that your TM will be returned to you on Saturday JD.Is a cracked base a common problem?

[Frozzie]

i would like to know how you go about cracking the base??? but glad its coming back soon JD! 

[judydawn]

I also will be interested to hear how this could have happened girls.  Certainly not from abuse, maybe hard work? Will also be asking how much it would have cost if not under warranty too. Hopefully they give a warranty on new parts too.

[Thermomixer]

Hopefully it won't be too long.  They need "Loan Machines" to send out.