Forum Thermomix
Welcoming Center, Management and General Chat => Suggestions and Complaints => Topic started by: Ilovetmx on August 13, 2014, 11:36:40 am
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Hi all, I am an old model user from the Netherlands, I have the TM21. Just recently I have to press really hard to get the bowl in the right position and likewise to get it out. It is like the bowl has become bigger or the unit smaller, really strange. The bowl falls in easily about 5 centimeters and then it gets stucked and I have to press and tweak real hard to make it come lower to the appropriate position. Doesn anyone has experience with this issue? thanks!
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Have you dropped or knocked the bowl recently?
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Hopefully someone with a TM21 will help you with your dilemma.
The only thing I can suggest is to contact Vorwerk direct in Holland and see if they have a solution.
NETHERLANDS
Kobold Distributor
BUSCH IMPORT
Address:
Generaal de Wetlaan 9
NL-1619
VK Andijk
Phone:
+31 228 586 258
Fax:
+31 84 229 6565
Web:
http://www.buschimport.nl
Email:
info@firmabusch.nl
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Have you dropped or knocked the bowl recently?
Hi, no it wasn't dropped or knocked.
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Thank you for the address in the Netherlands, I will contact them!