Author Topic: My buttons are broken HELP!!!  (Read 9347 times)

Offline Bronwynputland

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My buttons are broken HELP!!!
« on: September 10, 2013, 01:08:26 pm »
Help me!!

My Veroma and 100 degree buttons only are not working n my machine?!
I recently moved and its like they have been pushed in too far or something.
Everything else is perfect but they just don't click.
It's out of warranty n I bought it off a gf so I don't have a contact yet with thermomix.

Has anyone else had this issue before? Can someone at thermomix repair it?

Any advice would be appreciated

Offline Cornish Cream

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Re: My buttons are broken HELP!!!
« Reply #1 on: September 10, 2013, 01:27:00 pm »
I have never heard of this problem before.If you live in the UK contact Thermomix HO on 01344 622 344 or if you live in Australia phone 1800 004 838 for advice.
Denise...Buckinghamshire,U.K.
Don't cry over the past,it's gone.Don't stress about the future,it hasn't arrived.Live in the present and make it beautiful.

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Re: My buttons are broken HELP!!!
« Reply #2 on: September 11, 2013, 01:50:27 am »
I'm sure it can be fixed. Let us know how you go.
May all dairy items in your fridge be of questionable vintage.

https://www.facebook.com/The-Retired-Thermomixer-834601623316983/

Offline JE1202me

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Re: My buttons are broken HELP!!!
« Reply #3 on: December 08, 2013, 02:48:42 am »
Hello Bronwyn How did you go with your buttons, I am mid way through an apple and chilli jelly and the varoma button is not clicking in, and the rubber is staying pushed in.  Of course it happens on a Sunday!!
Thanks Janet

Offline JE1202me

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Re: My buttons are broken HELP!!!
« Reply #4 on: December 11, 2013, 12:14:31 pm »
Update : I have just had a play and carefully pulled the button out (using the edge) and all seems fine now!!

Offline judydawn

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Re: My buttons are broken HELP!!!
« Reply #5 on: December 11, 2013, 12:53:44 pm »
That's good to hear, I hope you don't have any further problems.
Judy from North Haven, South Australia

Make the most of every day, you never know what is around the corner.

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Re: My buttons are broken HELP!!!
« Reply #6 on: December 12, 2013, 01:32:01 am »
Thank goodness.  With Christmas coming up we really need our machines. I would be lost without mine. So many things would change, no fudge or home made pastry as I couldn't be bothered in the heat. No bread! That would be ghastly.
May all dairy items in your fridge be of questionable vintage.

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Offline LizzieM

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Re: My buttons are broken HELP!!!
« Reply #7 on: December 15, 2013, 06:23:22 am »
I just had a panic this morning myself when I couldn't budge the lid! It seemed jammed on. ??? I carry it to & from our apartment & our bush house & thought it had been knocked in the car(inside its case). My clever hubbie looked at it for me & after some careful easing of the lid from the right side location switch, we realised that it had not been completely turned off & the location switch had locked the jug in place! Scary as,like all of us, I am in a Chrissy cooking fest. After I relaxed & got back into cooking I though it was an interesting discovery & might be useful info for someone else who got into this situation. 

It's something to look out for as the dial looked as if it was on zero but wasn't quite! Dont know how I'd got the lid on but my hubbie was able to too when the dial was in the wrong position & before we discovered the problem.

Anyone else had this experience?

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Re: My buttons are broken HELP!!!
« Reply #8 on: December 15, 2013, 06:53:56 am »
No it hasn't happened to me thank goodness. Thanks for telling us how to solve it though.
May all dairy items in your fridge be of questionable vintage.

https://www.facebook.com/The-Retired-Thermomixer-834601623316983/