Author Topic: Broken blades  (Read 6899 times)

Offline the annoyed thyroid

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Broken blades
« on: November 05, 2013, 09:03:54 am »
We have two bowls and two blades and have had our thermie for about a year and a half. We use it at least once daily to do everything from juices to soups, cake mixing to making dinner. A couple of months ago, our first set of blades died. The blades remained stationary while the rest of the blade unit rotated as normal. Our consultant replaced the blades as it was still under warranty, but now our other set of blades has suffered the same fate.  :( Has anyone else had similar problems or have and blade saving tips? Thanks!
"Don't count the days, make the days count." Muhammad Ali

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Offline Bootobethin

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Re: Broken blades
« Reply #1 on: November 05, 2013, 09:10:34 am »
I wonder if you maybe overloading the Thermomix. I think this may put a strain on the blades and ultimately break them.
It is well worth following the amounts in the recipes. Just a thought!

Offline Cornish Cream

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Re: Broken blades
« Reply #2 on: November 05, 2013, 09:29:27 am »
I agree with Bootobethin it sounds as though you are stripping our blades.Here is a topic about the problem.
Denise...Buckinghamshire,U.K.
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Offline the annoyed thyroid

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Re: Broken blades
« Reply #3 on: November 05, 2013, 09:34:51 am »
Thanks guys. I follow recipes to the letter and always stick to the suggested quantity. Plus I always make sure I chop up hard stuff, like cheese and hard veggies before I put them in. I do use a few ice cubes in our juice, but the jug is no way overloaded. The thread is really interesting though, and definitely food for thought! Let's see what HO say!  :)
"Don't count the days, make the days count." Muhammad Ali

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Offline Wonder

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Re: Broken blades
« Reply #4 on: November 05, 2013, 09:50:52 am »
I had this happen a few months ago and it was a result of over loading the machine. Good luck with head office.

Offline judydawn

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Re: Broken blades
« Reply #5 on: November 05, 2013, 10:30:12 am »
Maybe they need to check out the machine Sam, did they just replace the blades without doing that?  If you've had 2 sets of blades go, there is obviously a problem with the machine.
Judy from North Haven, South Australia

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Offline the annoyed thyroid

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Re: Broken blades
« Reply #6 on: November 05, 2013, 10:53:38 am »
Maybe they need to check out the machine Sam, did they just replace the blades without doing that?  If you've had 2 sets of blades go, there is obviously a problem with the machine.
Such a worry, Judy. I just can't be without my machine! Waiting to hear what the consultant says. Is there such a thing as overusing (not overloading) the thermie?!
"Don't count the days, make the days count." Muhammad Ali

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Offline cookie1

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Re: Broken blades
« Reply #7 on: November 05, 2013, 12:18:50 pm »
I hope not. Mine goes a heck of a lot each day.

Sam I hope you get this sorted out. It must be very annoying. I think CP has had the same thing happen several times.  :'(
May all dairy items in your fridge be of questionable vintage.

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Offline trudy

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Re: Broken blades
« Reply #8 on: November 05, 2013, 10:42:02 pm »
Hope you get to the bottom of this Sam.  Like Judy said get the machine checked out!!

Offline Halex

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Re: Broken blades
« Reply #9 on: November 05, 2013, 11:02:00 pm »
Good Luck. I have gone through 1 lot of blades. My opinion is they just blunt over time, how can they really stay sharp indefinitely. I  use my TM every day & its just wear & tear.

H
Mum to Crown Prince......

Offline the annoyed thyroid

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Re: Broken blades
« Reply #10 on: November 07, 2013, 11:27:57 am »
Head Office are replacing the blades. I love a happy ending  ;D  Thanks for all your tips and advice. Really appreciate it!
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Offline CreamPuff63

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Re: Broken blades
« Reply #11 on: November 07, 2013, 01:16:03 pm »
Yep, good outcome this time  cos under warranty period. Next time I'm thinking you will pay.
Non Consultant from Perth, Western Australia

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Offline the annoyed thyroid

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Re: Broken blades
« Reply #12 on: November 11, 2013, 11:25:22 am »
Is it true that extra blade sets only have a 6 month warranty?!
"Don't count the days, make the days count." Muhammad Ali

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Offline cookie1

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Re: Broken blades
« Reply #13 on: November 12, 2013, 07:53:03 am »
Can't help with that one! A consultant should know.
May all dairy items in your fridge be of questionable vintage.

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