Forum Thermomix

Questions Doubts and Requests => Questions? Technical Issues? The Survival Guide => Topic started by: Persistenttiger on April 17, 2013, 11:03:44 am

Title: Cracked/crackled measuring cup
Post by: Persistenttiger on April 17, 2013, 11:03:44 am
I've had my TMX for 4 months, and the measuring cup is looking all cracked. It's like the outside layers of plastic have cracked, but there is no actual splitting where liquid could get through. It seems like something that would be caused by high heats, however it's only been put in the dishwasher on the top rack, normal cycle.

Has anyone else experienced this?
Title: Re: Cracked/crackled measuring cup
Post by: CreamPuff63 on April 17, 2013, 11:05:37 am
Mine cracked and broke after 3 years, and I bought another. Take a pic and contact your consultant whilst your warranty is current..
Title: Re: Cracked/crackled measuring cup
Post by: judydawn on April 17, 2013, 11:09:04 am
No mine doesn't look like that PT, mine is very cloudy looking though so when I bought my second bowl I decided to keep it like new by  using the old MC in the new bowl most of the time and never putting it in the dishwasher.
Title: Re: Cracked/crackled measuring cup
Post by: Persistenttiger on April 17, 2013, 11:13:59 am
Mine cracked and broke after 3 years, and I bought another. Take a pic and contact your consultant whilst your warranty is current..

Yes, will do!

Title: Re: Cracked/crackled measuring cup
Post by: Kimmyh on April 17, 2013, 11:30:36 am
Mine is cloudy too Judy and no amount of scrubbing will clear it. Guess I have to live with it.
Title: Re: Cracked/crackled measuring cup
Post by: cookie1 on April 17, 2013, 11:56:36 am
Mine looks very used.!
Title: Re: Cracked/crackled measuring cup
Post by: goldfish on April 17, 2013, 09:14:00 pm
My DD (uses her TMX non stop! ;D) had the same problem . . became very "cloudy" but still functions.  I'm beginning to wonder if these "accessories" are actually manufactured in Germany/France or outsourced for cheaper initial outlay . . . .
Title: Re: Cracked/crackled measuring cup
Post by: achookwoman on April 18, 2013, 12:11:03 am
Mine cloudy also. Think it is due to high heat when cooking some things. I notice that it bounces quite well, usually once a day.  ;D
Title: Re: Cracked/crackled measuring cup
Post by: CreamPuff63 on April 18, 2013, 01:08:22 am
is looking all cracked. It's like the outside layers of plastic have cracked, but there is no actual splitting where liquid could get through

Don't think she means the little scratches from wash n wear, but fine splintering within the plastic that hasn't broken through the surface. I would just show it to your consultant and my guess is they'll give you another as they only cost $15.
Title: Re: Cracked/crackled measuring cup
Post by: goldfish on April 18, 2013, 03:31:30 am
. I notice that it bounces quite well, usually once a day.  ;D

 ;D ;D There have been just a few occasions when I thought I was practising handball . . . . :-)) ;D ;D
Title: Re: Cracked/crackled measuring cup
Post by: Kimmyh on April 18, 2013, 03:43:43 am
Mine cloudy also. Think it is due to high heat when cooking some things. I notice that it bounces quite well, usually once a day.  ;D
Me too. Just about everything else breaks after a bounce on the floor tiles, but not the MC.....well not yet.
Title: Re: Cracked/crackled measuring cup
Post by: Alexis on April 18, 2013, 03:54:55 am
Mine's nearly 7 years old and had had its share of bouncing too. Its so cloudy you can barely see through it, but it still works fine.
Title: Re: Cracked/crackled measuring cup
Post by: Persistenttiger on April 18, 2013, 04:28:38 am
is looking all cracked. It's like the outside layers of plastic have cracked, but there is no actual splitting where liquid could get through

Don't think she means the little scratches from wash n wear, but fine splintering within the plastic that hasn't broken through the surface. I would just show it to your consultant and my guess is they'll give you another as they only cost $15.

Yes thats exactly it. I haven't got around to taking that photo yet - I should go do it now while there is enough light to get a decent photo.
Title: Re: Cracked/crackled measuring cup
Post by: djinni373 on April 18, 2013, 01:10:36 pm
. I notice that it bounces quite well, usually once a day.  ;D

 ;D ;D There have been just a few occasions when I thought I was practising handball . . . . :-)) ;D ;D

LOL Chookie and Goldfish. I worry the MC will break on the tiles so I try and put my foot under it before it hits  ;D
Title: Re: Cracked/crackled measuring cup
Post by: sue_purrb on April 18, 2013, 11:21:36 pm
Mine is cloudy too, but has never been in the dishwasher. I think it's just from the heat.

It has also done it's share of bouncing, and a few months ago split perfectly into two pieces, horizontally around the ridge. It was so perfect that I managed to superglue it back together and it lives to bounce some more!  :D
Title: Re: Cracked/crackled measuring cup
Post by: CreamPuff63 on April 19, 2013, 01:48:36 am
That's where mine split. It really should be made to withstand the high temp of Varoma cooking in the TM bowl and last longer than it has for you.
Title: Re: Cracked/crackled measuring cup
Post by: cecilia on April 19, 2013, 12:45:15 pm
In Australia, a new measuring cup will cost you $11.  Obtainable from your consultant or from head office online store.
Title: Re: Cracked/crackled measuring cup
Post by: jaybel87 on January 09, 2014, 04:02:47 am
I have had my thermomix for less than a year and am onto my second mc that has suffered the same cracked discoloured fate. my consultant replaced it promply under warranty the first time but now the same thing has happened with my second one. I contacted thermomix directly yesterday and they advised that both were likely from a faulty batch and would be replaced when they arrived, i also note that the mc is not currently available on the online store.
Title: Re:
Post by: Itsnotartitsdinner on January 10, 2014, 11:59:51 am
Go back to your consultant. Mine has just ordered mc and varoma lid no. 3.
Title: Re: Cracked/crackled measuring cup
Post by: Cuilidh on January 10, 2014, 07:29:51 pm
I believe that there is a bad batch of MCs on the go at the moment.  Contact your consultant and yours should be replaced free.