No my name is John. I actually found this forum looking for Thermomix faults.

The Water leaking through the base into the motor is a serious issue and also the water inside the unit. I emailed the Office of Energy in Perth, the electrical licensing authority in Western Australia for an opinion on the issue. I will report back when I have an answer. I also found a Spanish dismantle video on YouTube. I cannot understand Spanish, I can follow the dismantle instructions. There is 230 volt mains inside the unit, it does require a licensed electrician to dismantle and repair.

When you assemble the insert after cleaning, make sure the pot does not leak. Sit it on a plate with a paper towel on top and check for dampness on the towel. A water leak will go directly into the motor. Very Poor design.

It is possible you have a faulty seal.

It is very easy to detect.

Remove the chopper arm, remove the seal and examine it carefully.

Make sure it is clean.

Reassemble, fill the pot with water.

Place a dry plate in the kitchen sink.

Place a paper towel on top of the plate.

Sit the pot on the paper towel, leave it for a few hours.

If the paper towel is wet, the seal is faulty.

If the paper towel is dry, the seal is perfect.

I am a qualified electrician living in Perth, Western Australia.

A dedicated 110 volt outlet still needs a step down transformer installed.

You will need an Australian Standards certified transformer.

You would need to install a 240 volt power point and speak to the State Electrical Authorities about the regulations using a 110 volt power point.

The transformers displayed on the following webpage is what the industry uses.

https://invertech.com.au/step-down-transformers.html

240 volt to 110 volt 50Hz step down transformer.

$935.00.

There are plenty of cheap transformers on Ebay. Beware many are non-compliant to the Australian Standards and a electrical safety hazard. Many people have been caught the hard way - house fires and the insurance companies will not cover the damage. Talk to your insurance company and don't listen to unqualified people posting electrical advice online. If anyone tries to sell you a step down transformer ask for a copy of the Australian Standards certification document. The transformer should also be labelled. Also talk to Consumer Affairs in your State. They may have guidelines.

Be aware if the Thermomix requires repairs, Thermomix Australia will not touch it.

Frankly; long term you would be better off selling the machine and purchasing one in Australia. No long term issues to worry about.