Forum Thermomix

Questions Doubts and Requests => Questions? Technical Issues? The Survival Guide => Topic started by: moniquebennett on January 10, 2017, 10:33:15 am

Title: Re calibrating my scales
Post by: moniquebennett on January 10, 2017, 10:33:15 am

Help, scales have gone nuts and are not weighing correctly.
is there any way that I can reset or recalibrate them myself or who do I contact.

Title: Re: Re calibrating my scales
Post by: judydawn on January 10, 2017, 11:03:59 am

Hi Monique, welcome to the forum.  Before ringing your consultant, have you checked that the feet on your machine are clean, is the machine sitting on a level surface and have you pulled the cord out fully?

Title: Re: Re calibrating my scales
Post by: cookie1 on January 10, 2017, 11:51:06 am

My machine has done that a couple of times Monique and I have found something on one of the feet.
I hope this helps you. Welcome to the forum.

Title: Re: Re calibrating my scales
Post by: Cornish Cream on January 10, 2017, 07:21:18 pm

My scales went wrong.It would weigh "0" or say "max" I had to send it back to be mended, apparently the circuit board needed replacing.Although my machine was out of warranty U.K. Thermomix mended it free of charge.

Title: Re: Re calibrating my scales
Post by: moniquebennett on January 10, 2017, 11:29:25 pm

Quote from: judydawn on January 10, 2017, 11:03:59 am

Hi Monique, welcome to the forum.  Before ringing your consultant, have you checked that the feet on your machine are clean, is the machine sitting on a level surface and have you pulled the cord out fully?

Hi, did all that and have double checked it. turned it on, turned it off, unplugged it. Still no joy.

Title: Re: Re calibrating my scales
Post by: cookie1 on January 11, 2017, 05:37:19 am

It looks like you will need to contact your consultant or where ever you bought it from.