Forum Thermomix

Welcoming Center, Management and General Chat => Suggestions and Complaints => Topic started by: Bimby Girl on September 14, 2013, 01:15:02 am

Title: Digits rubbing off
Post by: Bimby Girl on September 14, 2013, 01:15:02 am
I have had my Thermomix about 3 years now, use it almost daily, and when necessary I give the front where the digits are printed, a wipe over with a damp cloth.  I am beginning to notice some of the numbers around the dial, and the clock symbol have almost disappeared, really faded and rubbed away.

I never expected this to happen with an expensive piece of equipment like Thermomix and am wondering if anyone else has this problem.
Title: Re: Digits rubbing off
Post by: judydawn on September 14, 2013, 01:48:40 am
My machine is 5 years old Bimby Girl and there is no sign of fading.  I'm sure you could have that panel replaced, have you contacted HO in regard to this problem.  I know it was bought in Germany but I see no reason why a technician cannot replace the panel for you at a cost.  Perhaps even Vorwerk themselves may be able to help you.
Title: Re: Digits rubbing off
Post by: Bimby Girl on September 14, 2013, 02:02:41 am
Thanks Judy Dawn, never thought about the panel being replaced, that's a good idea.

Its not affecting my use at the moment, but I will contact Vorwerk if it gets worse.
Title: Re: Digits rubbing off
Post by: stacelee on September 14, 2013, 03:42:21 am
Mine is exactly the same.  The numbers have been fading for about the last year.  I was planning to write them on when they get to the point I can't really see them.   I assumed that it was just something I would have to put up with although I was surprised that it was happening.  My machine is also about three years old so maybe they had a bad batch of front plates.
Title: Re: Digits rubbing off
Post by: jeninwa on September 14, 2013, 03:53:54 am
I'm having the same problem, mainly the 8,9 and 10. Slowly fading for the last 6 months or so, my machine is nearly 3 years old too. Been meaning to contact my consultant.
Title: Re: Digits rubbing off
Post by: faffa_70 on September 14, 2013, 05:26:23 am
it is happening to mine as well, though l after 6 years they are still all readable. I thought it was from rubbing in the carry bag when I was a consultant.  I have suggested that they should perhaps be embossed on that panel, would also help visually impaired people use the TMX with ease  ;)
Title: Re: Digits rubbing off
Post by: cookie1 on September 14, 2013, 07:27:46 am
My - sign for timing is rubbing off. So far the rest is ok.
Title: Re: Digits rubbing off
Post by: obbie on September 17, 2013, 06:44:51 am
2 of mine are rubbing off two.  my thermie is 4 years old next month.
Title: Re: Digits rubbing off
Post by: cookie1 on September 17, 2013, 06:45:55 am
I guess it shows lots of use, and where we rest our hands while programming.
Title: Re: Digits rubbing off
Post by: TracyM179 on January 23, 2018, 10:09:20 pm
Many of my numbers and the symbols for interval speed etc. are almost completely gone. Did anyone find out if we can replace the front face plate?
Title: Re: Digits rubbing off
Post by: cookie1 on January 24, 2018, 06:11:52 am
I haven't worried about mine TracyM179. If you are concerned give head office a ring or ask your consultant. 1800 004 838. The rubber is also wearing out on mine, but then they do get pushed a lot.
Title: Re: Digits rubbing off
Post by: achookwoman on January 25, 2018, 01:22:35 am
Nothing rubbing off here.