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Author Topic: Gross invasion of privacy by Telstra... all for a SIM card.  (Read 9598 times)

Offline courton

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Re: Gross invasion of privacy by Telstra... all for a SIM card.
« Reply #15 on: May 22, 2013, 12:58:13 pm »
He would only give me his first name and after a lot of "discussion" his ID number. Who knows if it is genuine.
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Offline achookwoman

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Re: Gross invasion of privacy by Telstra... all for a SIM card.
« Reply #16 on: May 22, 2013, 09:44:35 pm »
You would think that this is enough to get him the sack. 
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Offline obbie

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Re: Gross invasion of privacy by Telstra... all for a SIM card.
« Reply #17 on: May 23, 2013, 12:50:03 am »
Telstra will give you the Name and ID number, and which call centre they are in.
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Offline courton

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Re: Gross invasion of privacy by Telstra... all for a SIM card.
« Reply #18 on: May 28, 2013, 05:28:46 am »
Well, you are not going to believe it but it looks like my rude telstra person was trying to establish me as a new customer seeking a 100 point Id (even though I have been with Telstra since the dark ages) since he was wanting to get $$$ commission from the "new" sale. The taped conversation is being investigated as we speak....
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Offline goldfish

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Re: Gross invasion of privacy by Telstra... all for a SIM card.
« Reply #19 on: May 28, 2013, 05:39:08 am »
It was good you pursued it, courton!!  Well done!! :)
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Offline Yvette

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Re: Gross invasion of privacy by Telstra... all for a SIM card.
« Reply #20 on: May 28, 2013, 06:13:58 am »
Woohoo Courton
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Offline gertbysea

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Re: Gross invasion of privacy by Telstra... all for a SIM card.
« Reply #21 on: May 28, 2013, 06:26:47 am »
A win!

Gert
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Gretchen in Cairns, Australia

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Offline achookwoman

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Re: Gross invasion of privacy by Telstra... all for a SIM card.
« Reply #22 on: May 28, 2013, 06:43:35 am »
good on you for 'playing up'.  I am all in favor of this.  There are times when it pays to be nice,  and times when they deserve S ***.   Thanks for the feed back.
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mcmich

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Re: Gross invasion of privacy by Telstra... all for a SIM card.
« Reply #23 on: May 28, 2013, 07:22:39 am »
Good for you Courton. It's nice to see a positive result and that they are investigating shonky dealings.
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Offline obbie

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Re: Gross invasion of privacy by Telstra... all for a SIM card.
« Reply #24 on: May 28, 2013, 07:25:07 am »
Good on you, Courton  :)
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Offline judydawn

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Re: Gross invasion of privacy by Telstra... all for a SIM card.
« Reply #25 on: May 28, 2013, 08:39:50 am »
Sounds like he is going to be in trouble, did he really think he could get away with it!
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Judy from North Haven, South Australia

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Offline Cornish Cream

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Re: Gross invasion of privacy by Telstra... all for a SIM card.
« Reply #26 on: May 28, 2013, 08:42:28 am »
Yay success,well done courton ;D
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Denise...Buckinghamshire,U.K.
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Offline Emme

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Re: Gross invasion of privacy by Telstra... all for a SIM card.
« Reply #27 on: May 28, 2013, 09:48:00 am »
Good for you Courton,  ;D

Marie
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Offline courton

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Re: Gross invasion of privacy by Telstra... all for a SIM card.
« Reply #28 on: May 28, 2013, 12:23:08 pm »
What is interesting is that as I suspected, he gave me a false ID number, would not put me through to his supervisor, gave me incorrect info etc...the only reason it was picked so quickly was because I was recounting this to a honest Telstra guy who immediately set up the links for further investigation.
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Offline maddy

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Re: Gross invasion of privacy by Telstra... all for a SIM card.
« Reply #29 on: May 28, 2013, 02:40:10 pm »
WoW  :o
Wonder how many times this has actually been successful?
All that info if given, could have been dangerous in the wrong persons hands....you hear of personal details being sold...just makes us all the more nervous!
kudos Courton for your sixth sense   8)
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