It is beginning to look like Vorwerk has really made a mess of the whole TM5 thing ... not only all the controversy with the launch debacle, but all the problems now being experienced by the owners.
"I used the lower speed on Varoma, as I read that this is now the rule." - why should this be? Surely you should be able to use the machine to its full capability? You have certainly paid enough for it.
Sorry, a bit of a rant there, but after reading Gert's post a few days ago, as well as this one and several others, I feel so disappointed for all TM5 users. Like Cookie, I am very happy that I have got a TM31 and wasn't even tempted to go for the TM5. I very much hope all these problems and faults are sorted out for you all very, very soon, you deserve better!