Forum Thermomix

Welcoming Center, Management and General Chat => Suggestions and Complaints => Topic started by: Ilovetmx on August 13, 2014, 11:36:40 am

Title: TM21: Bowl doesn't seem to fit anymore
Post by: Ilovetmx on August 13, 2014, 11:36:40 am
Hi all, I am an old model user from the Netherlands, I have the TM21. Just recently I have to press really hard to get the bowl in the right position and likewise to get it out. It is like the bowl has become bigger or the unit smaller, really strange. The bowl falls in easily about 5 centimeters and then it gets stucked and I have to press and tweak real hard to make it come lower to the appropriate position. Doesn anyone has experience with this issue? thanks!
Title: Re: TM21: Bowl doesn't seem to fit anymore
Post by: cookie1 on August 13, 2014, 11:52:05 am
Have you dropped or knocked the bowl recently?
Title: Re: TM21: Bowl doesn't seem to fit anymore
Post by: Cornish Cream on August 13, 2014, 01:21:38 pm
Hopefully someone with a TM21 will help you with your dilemma.
The only thing I can suggest is to contact Vorwerk direct in Holland and see if they have a solution.
   
NETHERLANDS


Kobold Distributor

BUSCH IMPORT

Address:
Generaal de Wetlaan 9
NL-1619
VK Andijk
Phone:
+31 228 586 258

Fax:
+31 84 229 6565

Web:
http://www.buschimport.nl

Email:
info@firmabusch.nl
Title: Re: TM21: Bowl doesn't seem to fit anymore
Post by: Ilovetmx on August 14, 2014, 11:55:27 am
Have you dropped or knocked the bowl recently?

Hi, no it wasn't dropped or knocked.
Title: Re: TM21: Bowl doesn't seem to fit anymore
Post by: Ilovetmx on August 14, 2014, 11:56:23 am

Thank you for the address in the Netherlands, I will contact them!