Forum Thermomix

Welcoming Center, Management and General Chat => Suggestions and Complaints => Topic started by: Amanda on August 09, 2011, 03:48:56 am

Title: HELP! I CAN'T GET IN!
Post by: Amanda on August 09, 2011, 03:48:56 am
Sorry for the hysteria.  ;)
I can't access my page on the forum as on my laptop as I seem to have forgotten my password.  I have requested the password change link several times, but nothing happens.
I had the bright idea to change my password on my profile while on my desktop machine, but apparently I need my old password to do that.  Which would be the one I seem to have forgotten.
I don't want to touch anything on my profile password-wise or I think I might be locked out altogether.
Can someone advise what to do??
Title: Re: HELP! I CAN'T GET IN!
Post by: dede on August 09, 2011, 04:35:57 am
oh no, what have you done? I have no Idea how to help you either. I would be Hysterical too. Where is Judy when you need her She would know how to fix it I am sure.
Title: Re: HELP! I CAN'T GET IN!
Post by: Cuilidh on August 09, 2011, 06:18:49 am
Amanda, somewhere in your browser will be a list of passwords.  See if you have a Tools or Options on the bar at the top of your browser screen then see if you can see anything that might say or imply security or passwords and see if you can backtrack through that.

It may take a bit of fossicking around, but hopefully you will be successful.  Good luck.
Title: Re: HELP! I CAN'T GET IN!
Post by: Amanda on August 09, 2011, 06:34:09 am
Great tip & I can seem to find every other password but this one!
Any other ideas anyone?

Amanda, somewhere in your browser will be a list of passwords.  See if you have a Tools or Options on the bar at the top of your browser screen then see if you can see anything that might say or imply security or passwords and see if you can backtrack through that.

It may take a bit of fossicking around, but hopefully you will be successful.  Good luck.
Title: Re: HELP! I CAN'T GET IN!
Post by: trudy on August 09, 2011, 06:45:05 am
Hi Amanda,  Sorry I have no idea what to advise.  Perhaps MM will email with what to do.  Good luck!!!
Title: Re: HELP! I CAN'T GET IN!
Post by: judydawn on August 09, 2011, 09:29:45 am
Sorry but I am not computer literate at all. Have you contacted MM Amanda?  I keep a book with all my passwords in it otherwise I wouldn't remember which one I've used for what  :P :P  Did you want to change your profile Amanda?
Title: Re: HELP! I CAN'T GET IN!
Post by: Cuilidh on August 09, 2011, 09:32:30 am
You remind me of me, JD.  A couple of years ago I decided I had better make a list of passwords, account numbers, logins, driver's licence numbers, passport numbers, contact details for bank accounts, etc and ended up with 5 pages (mind you, I incorporated all the business ones as well).  It really is quite an eye opener when you sit down and do a list like this - our lives are just one long list of numbers!!
Title: Re: HELP! I CAN'T GET IN!
Post by: Frozzie on August 09, 2011, 09:33:58 am
sorry cant help either except dont they have a suggestion thing to help remind you of your password ie what was yours dogs name as a child etc and then they can send you your password...i use that alot but not sure if its available for the forum and I do as JD does and write down all my passwords on a piece of paper handy as there are way too many to remember and they are all different so I only remember the ones i use most often...if all else fails contact MM im sure he will help....isnt there a forgotton your password button though...should be then that should either send it to your email or prompt you with a question to recover your password???
Title: Re: HELP! I CAN'T GET IN!
Post by: Frozzie on August 09, 2011, 09:40:03 am
ok amanda just found this in the help button/section....

If you're trying to login to the forum but have forgetten or lost your password, you can retrieve it with the lost password tool by following the Forgot your password? link from the login screen.

Password reminder

You can't retrieve your password, but you can set a new one by following a link sent to you by email. You also have the option of setting a new password by answering your secret question.

You can enter either your username or your email address so long as you check the appropriate option, then click the Send button to send yourself an email containing a link to reset your password. It's also possible to avoid the email altogether if you've set yourself a secret question and answer in your profile, but please beware of questions that anyone could answer or guess (like 'what is the first color of the rainbow?', which would be a very bad choice)!


Title: Re: HELP! I CAN'T GET IN!
Post by: CreamPuff63 on August 09, 2011, 09:42:32 am
(like 'what is the first color of the rainbow?', which would be a very bad choice)!


is it pink? (just singing the song now...)
Title: Re: HELP! I CAN'T GET IN!
Post by: Amanda on August 09, 2011, 10:07:40 am
I have requested this email 3 separate times, but it doesn't get sent to me.  ???
I think I need MM - how do I contact him?

ok amanda just found this in the help button/section....

If you're trying to login to the forum but have forgetten or lost your password, you can retrieve it with the lost password tool by following the Forgot your password? link from the login screen.

Password reminder

You can't retrieve your password, but you can set a new one by following a link sent to you by email. You also have the option of setting a new password by answering your secret question.

You can enter either your username or your email address so long as you check the appropriate option, then click the Send button to send yourself an email containing a link to reset your password. It's also possible to avoid the email altogether if you've set yourself a secret question and answer in your profile, but please beware of questions that anyone could answer or guess (like 'what is the first color of the rainbow?', which would be a very bad choice)!



Title: Re: HELP! I CAN'T GET IN!
Post by: Frozzie on August 09, 2011, 10:55:23 am
Red CP red lol ...i think haha red and yellow and pink and green.....

amanda have you tried sending a PM to just MM as that is his pseudo on here lol..otherwise ask JD or one of hte moderaters..
Title: Re: HELP! I CAN'T GET IN!
Post by: bluesed on August 09, 2011, 11:15:48 am
Download and install a application that shows the hidden characters under the asterisks.

This one will work and its free if not try to google: show hidden asterisk characters
http://www.lostpassword.com/asterisk.htm
Title: Re: HELP! I CAN'T GET IN!
Post by: cookie1 on August 09, 2011, 11:54:16 am
Sorry can't help. My only suggestion would be to email MM. Good luck.
Title: Re: HELP! I CAN'T GET IN!
Post by: Cuilidh on August 09, 2011, 09:32:10 pm
How are you getting on?  Bluesed's suggestion looks good - give it a go and see if that helps.  In fact, I think I'll make a note of that URL myself and keep it for future reference "just in case"!
Title: Re: HELP! I CAN'T GET IN!
Post by: judydawn on August 10, 2011, 01:57:20 am
Did MM get back to you Amanda?
Title: Re: HELP! I CAN'T GET IN!
Post by: Shazzy on August 10, 2011, 08:50:22 am
I couldt get in today either - ended up having to change my password all together. Dont know if it was the same problem as you Amanda.
Title: Re: HELP! I CAN'T GET IN!
Post by: judydawn on August 10, 2011, 08:53:14 am
Amanda still can't get in but hopefully MM is on her case.
Title: Re: HELP! I CAN'T GET IN!
Post by: Master Moderator on August 10, 2011, 12:50:01 pm
Hi all... Seems that we have resolved Amanda's problem!. (finger's crossed)!!

Title: Re: HELP! I CAN'T GET IN!
Post by: judydawn on August 10, 2011, 01:14:32 pm
Thanks MM, we hope so too.  Can't have our girls stressing out  ;) ;)
Title: Re: HELP! I CAN'T GET IN!
Post by: Amanda on August 10, 2011, 01:43:43 pm
Hellooo!
Here I am back!
Whew, that was stressful.
Title: Re: HELP! I CAN'T GET IN!
Post by: Cornish Cream on August 10, 2011, 01:56:17 pm
Welcome back Amanda. I would have had a total meltdown,I'm so pleased it has been all sorted out for you. :)
Title: Re: HELP! I CAN'T GET IN!
Post by: judydawn on August 10, 2011, 01:59:12 pm
Great to see you Amanda, you owe me a coffee  ;D ;D
Title: Re: HELP! I CAN'T GET IN!
Post by: Amanda on August 10, 2011, 02:01:40 pm
I do, indeed, Judy!
Thanks.

Great to see you Amanda, you owe me a coffee  ;D ;D
Title: Re: HELP! I CAN'T GET IN!
Post by: trudy on August 11, 2011, 12:46:02 am
Glad alls well now Amanda.
Title: Re: HELP! I CAN'T GET IN!
Post by: Bedlam on August 11, 2011, 12:49:42 am
Welcome back
Title: Re: HELP! I CAN'T GET IN!
Post by: Frozzie on August 11, 2011, 06:13:23 am
 :)
Title: Re: HELP! I CAN'T GET IN!
Post by: meganjane on October 04, 2011, 12:43:20 pm
I have an address book with all my passwords for everything - bank accounts, forums, online shopping sites, pages and pages of them. So many user names and passwords, it's incredible!
I mostly use the same ones except for bank accounts.
Title: Re: HELP! I CAN'T GET IN!
Post by: CreamPuff63 on October 04, 2011, 03:12:23 pm
(like 'what is the first color of the rainbow?', which would be a very bad choice)!


is it pink? (just singing the song now...)

still singing the song, but can't get the last colour la lah lah...had to Google it:

Red and yellow and pink and green
Purple and orange and blue
I can sing a rainbow,
sing a rainbow,
sing a rainbow too.

Listen with your eyes,   
Listen with your ears,
and sing everything you see,
I can sing a rainbow,
sing a rainbow,
sing along with me.

Red and yellow and pink and green,
Purple and orange and blue,
I can sing a rainbow,
sing a rainbow,
sing a rainbow too!
Title: Re: HELP! I CAN'T GET IN!
Post by: Bedlam on October 04, 2011, 05:44:27 pm
Nice to have a happy CP- holiday did it's job!
Title: Re: HELP! I CAN'T GET IN!
Post by: Cuilidh on October 04, 2011, 08:39:58 pm
Meaganjane, I also made list of passwords, account numbers, passport and drivers licence numbers, etc. a couple of years ago - between the business and personal details it came to about 8 pages I think - I also included addersses, contact phone numbers, web addresses of as many organisations as I could as well, hence the length.  It has proven invaluable many times - so long as I remember to keep it up to date.
Title: Re: HELP! I CAN'T GET IN!
Post by: cookie1 on October 05, 2011, 01:49:15 am
 ;D ;D