Author Topic: Re calibrating my scales  (Read 1217 times)

Offline moniquebennett

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Re calibrating my scales
« on: January 10, 2017, 10:33:15 am »
Help, scales have gone nuts and are not weighing correctly.
is there any way that I can reset or recalibrate them myself or who do I contact.

Offline judydawn

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Re: Re calibrating my scales
« Reply #1 on: January 10, 2017, 11:03:59 am »
Hi Monique, welcome to the forum.  Before ringing your consultant, have you checked that the feet on your machine are clean, is the machine sitting on a level surface and have you pulled the cord out fully?
Judy from North Haven, South Australia

Learn from the mistakes of others. You havenít time to make them all yourself.

Offline cookie1

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Re: Re calibrating my scales
« Reply #2 on: January 10, 2017, 11:51:06 am »
My machine has done that a couple of times Monique and I have found something on one of the feet.
I hope this helps you. Welcome to the forum.
May all dairy items in your fridge be of questionable vintage.

https://www.facebook.com/The-Retired-Thermomixer-834601623316983/

Offline Cornish Cream

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Re: Re calibrating my scales
« Reply #3 on: January 10, 2017, 07:21:18 pm »
My scales went wrong.It would weigh "0" or say "max" I had to send it back to be mended, apparently the circuit board needed replacing.Although my machine was out of warranty U.K. Thermomix mended it free of charge.
Denise...Buckinghamshire,U.K.
Don't cry over the past,it's gone.Don't stress about the future,it hasn't arrived.Live in the present and make it beautiful.

Offline moniquebennett

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Re: Re calibrating my scales
« Reply #4 on: January 10, 2017, 11:29:25 pm »
Hi Monique, welcome to the forum.  Before ringing your consultant, have you checked that the feet on your machine are clean, is the machine sitting on a level surface and have you pulled the cord out fully?

Hi, did all that and have double checked it. turned it on, turned it off, unplugged it. Still no joy.

Offline cookie1

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Re: Re calibrating my scales
« Reply #5 on: January 11, 2017, 05:37:19 am »
It looks like you will need to contact your consultant or where ever you bought it from.
May all dairy items in your fridge be of questionable vintage.

https://www.facebook.com/The-Retired-Thermomixer-834601623316983/