Forum Thermomix

Questions Doubts and Requests => Questions? Technical Issues? The Survival Guide => Topic started by: brazen20au on June 13, 2009, 01:30:23 am

Title: Error 52
Post by: brazen20au on June 13, 2009, 01:30:23 am
I have NO idea where dh has put the thermomix books so can anyone please tell me what error 52 is and what to do about it? it's happening more and more and driving me INSANE!!!!! :(
Title: Re: Error 52
Post by: judydawn on June 13, 2009, 01:54:39 am
The manual says - 'error messages of the applicance can be reset as follows:- (for your number) By turning the speed selector to Open Lid position then to Closed Lid position'    Hope this helps Karen.
Title: Re: Error 52
Post by: brazen20au on June 13, 2009, 02:14:25 am
thanks judy. doesn't really explain what's going wrong though does it  :-\
Title: Re: Error 52
Post by: judydawn on June 13, 2009, 02:45:18 am
No but you are lucky it isn't a 71 or 72 as that can only be fixed by Vowerk customer service. Maybe a consultant could help you out with more information as there doesn't seem to be a list of what number means what problem apart from 53 which is temperature sensor failure. Would be nice to have a list of what all the different numbers mean though.
Title: Re: Error 52
Post by: baf65 on June 13, 2009, 03:22:29 am
I'm not 100% sure but 52 could be that there is moisture on the pins?  Sometimes the condensation from what your making dribbles down the sides, or if you have washed the machine and not dried the pins moisture gets through the plastic seal thing
I'll have a look through my notes and see if I can find anything, I seem to remember its a fairly common one
Title: Re: Error 52
Post by: brazen20au on June 13, 2009, 03:54:54 am
that makes sense baf, i'd wondered if it was moisture. i'm always washing it right before using
Title: Re: Error 52
Post by: bron on June 18, 2009, 08:51:18 pm
you need a second jug too Brazen!!!! ;D ;D ;D ;D
I believe its moisture too! But don't get that problem any more! ;D ;D ;D ;D ;D ;D Sorry, promise will stop bragging...soon!
Title: Re: Error 52
Post by: brazen20au on June 19, 2009, 12:07:12 am
i wish bron LOL
Title: Re: Error 52
Post by: cookie1 on October 21, 2010, 04:36:52 am
I'm revisiting this as I've just spoken to someone who has Error 52 coming up and needs help. Is anyone else having this problem?
Did we find any solutions please?
Title: Re: Error 52
Post by: CreamPuff63 on October 21, 2010, 06:01:04 am
I had a problem not so long ago, and during the problem this code would come up intermittently. the thread on the blades had actually worn out. it showed up when I was trying to mince some meat. my blades weren't spinning for some things and it sounded a bit off. HO said it may be caused by overloading at some stage, but I know this is not so in this case. they replaced the blades under warranty. there is an explanation of codes possibily on this website or in the TM manual, but i don't think that 52 was there - I'd recommend calling your GL.
Title: Re: Error 52
Post by: Meagan on October 21, 2010, 06:04:05 am
I am pretty sure 52 is moisture too. Might need to be looked at brazen if it is happening all the time??
Title: Re: Error 52
Post by: cookie1 on October 21, 2010, 06:24:40 am
Thanks. I'll phone and let her know.
Title: Re: Error 52
Post by: Chelsea (Thermie Groupie) on October 21, 2010, 10:01:57 am
I had this problem recently - error 52.  Our Tassie GL told me that it means moisture has gone down the prongs into the machine.  She told me to give it a good long dry out, but she also put in a report to HQ for me in case that didn't work.  After two days of sitting on a warm sunny window sill (I really wanted to hang it out on the clothesline) the water must have evaporated because it hasn't skipped a beat since.

To avoid it happening in the first place make sure that the blade seal is always in place, that the bowl isn't overfilled and that the prongs are always really dry.  I learnt the hard way.  It was a tough two days without my baby. :)
Title: Re: Error 52
Post by: cookie1 on October 22, 2010, 02:25:17 am
Thank you all. I have passed on the information.
Title: Re: Error 52
Post by: ~Trish~ on November 18, 2011, 01:49:39 am
I'm glad to see this thread, I had an error 52 last night while mincing frozen small beef chunks and half way through doing a 2kg lot (in small amounts to prevent overloading) I had an error 52. Upon examining my bowl I saw I had moisture go down onto the prongs and around the base of the bowl.
I pulled it out, Dried it all off and I didn't have the problem again. I washed it afterwards and then had no issues making my smoothie this morning :)

Title: Re: Error 52
Post by: judydawn on November 18, 2011, 02:07:03 am
Good to hear Trish, wonder how the moisture managed to get there though?
Title: Re: Error 52
Post by: Meagan on November 18, 2011, 06:44:19 am
Probably condensation from the frozen meat JD
Title: Re: Error 52
Post by: judydawn on November 18, 2011, 06:46:44 am
OK thanks Meagan, it must have been very frozen then. 
Title: Re: Error 52
Post by: Tasty on June 21, 2012, 07:13:14 am
I just got an error 52 - first error message since having TMX. Tried to fix with a few failed attempts but fortunately all good now.

Trying to convert a baby food recipe and trying to use memory instead of reading steps which are relevant from other recipes. Whoops!
Title: Re: Error 52
Post by: cecilia on June 21, 2012, 07:25:09 am
Good to hear Trish, wonder how the moisture managed to get there though?

At high speeds, moisture can also be sucked up into the inside of the TMX from the bench, so as well as keeping the Thermomix clean and dry at all times, I have learned to pay attention to drying the bench as well as wiping up any spills.
Title: Re: Error 52
Post by: kathleenm on June 22, 2012, 04:37:13 am
it coud be your heating pins too. after you have cleaned and dry your tm you need to make sure the pins in the base of the jug are as dry as possible as moisture can get in that way. if error 52 comes up ring your consultant and get it serviced asap.
Title: Re: Error 52
Post by: Meagan on July 13, 2012, 01:24:21 am
Before you call your consultant switch off and unplug your TM and remove the jug, dry the pins and leave it out of the housing for about 30mins-2hours then try again. If it repeatedly comes up then it needs servicing.
Title: Re: Error 52
Post by: ThermomixBlogger on September 16, 2012, 08:27:43 pm
Once again I'm EXTREMELY grateful to this forum for providing quick answers to just about any question we might have regarding Thermomix. :-* :-* :-*

This morning, as I was getting ready to make TWO cakes, I was shocked :o and horrified :o :o to find error 52 on the screen, and the blades not spinning faster than about speed 3. >:( :( ???

Now I know from experience that it's good policy not to panic :-)) at times like this because most Thermomix errors do fix themselves, with or without help from their owners. :) This is the second time in two years that I've had error 52, and just wanted to add my experience to this thread because I know it will help the next person for sure, just as the responses above helped me.

I concur that error 52 must be moisture related. Though it took a while, I was able to proceed and make my cakes after thoroughly drying out the Thermomix. (Note that Thermomix won't appear wet, but there may be dampness inside.) I turned it on its side and blew medium hot air into the vents under the machine. (not super HOT air, as I didn't want to cause further internal condensation.) Then I also used the hair dryer to blow warm air into the holes in the rubber where the prongs go. When doing this you have to be very careful to not pry those holes open so that the rubber is stretched and the integrity of your machine is compromised. If you use a pointed tool with gentle tip, like a toothpick for example, and very gently and slightly open each hole while blowing warm air into it with a hair dryer, this should help.

In between these steps I kept unplugging and plugging and testing the machine and noticed that it was gradually improving. At first the blades wouldn't spin past speed 3... then they went to speed 4 before the error message flashed, then to speed 5 etc. Finally, after propping up the hair dryer and letting it blow into the bottom of the machine for a few more minutes as I ran to check this thread on the computer, I returned to test again and all was well. BIG PHEEE-E-EEEE-W!!!

Thanks again and big virtual hugs to everyone on the forum who has helped out Thermomix friends around the world, and saved us from screaming, crying and panicking over error messages and other questions!

H.
Title: Re: Error 52
Post by: cookie1 on September 17, 2012, 01:34:38 pm
Helene I'm glad you got this sorted out. I had my very first error the other day and it was error 52. It's very scarey when you are planning to use the machine a lot.
Title: Re: Error 52
Post by: cookie1 on December 24, 2014, 07:34:17 am
I've just had my first Error 52. I hope I can sort the moisture on the blades or I will have 2 sick machines.  :-\ :-\
Title: Re: Error 52
Post by: cookie1 on December 24, 2014, 07:55:12 am
All is well. I steamed the terrine for one and a half hours and I think a tiny bit of condensation must have got on the blades. I double love him again.  :D